Domo
DomoExternal reviews
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Most comprehensive product in the BI space!
What do you like best about the product?
DOMO is a complete solution - the only complete solution that we have found in the BI space. With over 450 pre-integrated connectors to various data sources (and growing every day), the time to value is extremely short and in most cases, our customer are able to receive value almost immediately upon deployment. The social aspect of DOMO (i.e. DOMO Buzz) provides something that is closer to a business management tool than just another BI/Analytics solution. By far my favorite thing about DOMO is the company's fervent commitment to its customers' satisfaction and success. This is obvious at all levels of the company - from administrative staff all the way up to Josh James (Founder and CEO).
What do you dislike about the product?
I'm not sure there is anything that I dislike about the product or the company; however, it was clear from the first time that I saw the product that they have really created a new category of business software solutions that is far beyond the basic BI/analytics. It would be good to see this evangelized more in the marketplace since it is sometimes unclear and results in DOMO being compared to BI/Analytics solutions that do only one or two things that DOMO is capable of addressing.
What problems is the product solving and how is that benefiting you?
We are solving problems for our clients with a single solution that previously required multiple applications and countless hours to realize the same benefits that DOMO provides with a single solution.
Recommendations to others considering the product:
Be sure to educate yourself on what is really required to deploy a fully-comprehensive, enterprise-wide business management solution. Consider the cost of multiple applications and the work effort involved in tying everything together. Once you have done this, it will be very clear why DOMO stands apart from the rest of the crowd. It really is the most comprehensive solution that I have ever seen in this space. Also make sure to understand ALL of the costs associated with deploying other solutions so that you really understand the value that DOMO can bring to an organization.
Most useful tool on the market
What do you like best about the product?
It is by far the coolest, most useful analytics tool on the market. I check it everyday after I run certain campaigns to see how they did. The stats and data you get from your "tables" do not compare to any other tool out there. A must use for any marketing team.
What do you dislike about the product?
On occasion, the drill down features either take you to the wrong campaign or don't take you far enough into the campaigns.
What problems is the product solving and how is that benefiting you?
I now have quantitative evidence of my efforts in the campaigns that my team runs. Before, we were unable to really see the impact of what we were doing, now we have full evidence on what works and what doesn't.
Recommendations to others considering the product:
If you want a tool to tell you how you are doing and that gives you actual evidence - this is for you.
Functional Design with Deep Insights
What do you like best about the product?
The build process makes it easy to find the most insightful easy to interpret way to display the data. Once you have found your preferred delivery method, you always have that reference any time the business question repeats itself.
It also helps that the design is well done which allows you to take the data right out of Domo and display in other formats as needed (powerpoint, paper reports, etc.)
It also helps that the design is well done which allows you to take the data right out of Domo and display in other formats as needed (powerpoint, paper reports, etc.)
What do you dislike about the product?
I have found Domo support time to be lacking on multiple occasions, luckily we don't need it often.
Learning the nuances of the tool are difficult to worth through as there is no strong onboarding or initial training.
Learning the nuances of the tool are difficult to worth through as there is no strong onboarding or initial training.
What problems is the product solving and how is that benefiting you?
Real-time reporting is essential to the success of our business. Reports that used to take multiple employees hours every morning to prepare are now waiting for management every morning when the office opens.
The ability to build a card and have it stay up to date with fresh data is fantastic. Business questions will often repeat themselves. If you build a card every time you have a new business question come up, and keep them organized in a manner that you are quickly able to find and reference it, you will never miss an opportunity due to inability to find an answer to your question again.
The ability to build a card and have it stay up to date with fresh data is fantastic. Business questions will often repeat themselves. If you build a card every time you have a new business question come up, and keep them organized in a manner that you are quickly able to find and reference it, you will never miss an opportunity due to inability to find an answer to your question again.
Recommendations to others considering the product:
Make sure you have thoroughly vetted what it takes to get your data into Domo, if you can get your data in, the rest is history.
Domo is Revolutionizing Business Intellgence
What do you like best about the product?
At my current company, we delivered more in 2 months leveraging Domo than I had ever been able to deliver in 3+ years using other enterprise business intelligence software like SAP/Business Objects, Cognos and Microsoft. With Domo, we achieved ROI in 60 days. What typically took a team of 10 Business Intelligence Developers to build and maintain, we were able to accomplish with 1 full-time developer. Domo has provided a single-version of the truth, eliminated rogue, stove-piped reporting, enabled business users to "fish for themselves" and we've recently piloted the BigSquid Predictive Toolkit, which enables companies to analyze data and create powerful predictive analytics.
What do you dislike about the product?
No negative feedback about Domo at all - there was nothing we needed or wanted to do that we could not solve with the Domo platform. However, as with ANY business intelligence platform, implementing the technology with the appropriate IT controls and Information Management governance is key. Without best-practice policies, procedures and processes for user access, training, security, SDLC, change management, meta-data management and documentation, your business intelligence program is at risk.
What problems is the product solving and how is that benefiting you?
1) Low Total Cost of Ownership
2) Time to Market (Delivered 27 data sources and 127 cards, dashboards and reports in <60 days)
3) Data Connector Library (pre-built connectors to over 1000 data sources)
4) 100% on the Cloud but works with Cloud, SaaS and hosted data sources
5) 24x7x365 access to data, cards, reports, dashboards and incredible mobile experience
6) DomoBuzz allows users to communicate/collaborate on data, reports, cards and dashboards in real-time
7) ISO27001/002 Information Security Standards and Data Encryption in transit/at rest
8) Excellent customer service and very capable technical support
9) Domo Apps (like the Apple Store) provide over 1000 incredible third-party tools and applications that extend the capability of the Domo BI Platform (such as the BigSquid Predictive Toolkit or Google Maps Pinboard, etc.)
10) Incredible end-user experience. Enables business users with an easy to understand user interface to analyze data, interact with reports, slice, dice, perform "what if" scenario analysis and to create reports in a safe, secure environment.
2) Time to Market (Delivered 27 data sources and 127 cards, dashboards and reports in <60 days)
3) Data Connector Library (pre-built connectors to over 1000 data sources)
4) 100% on the Cloud but works with Cloud, SaaS and hosted data sources
5) 24x7x365 access to data, cards, reports, dashboards and incredible mobile experience
6) DomoBuzz allows users to communicate/collaborate on data, reports, cards and dashboards in real-time
7) ISO27001/002 Information Security Standards and Data Encryption in transit/at rest
8) Excellent customer service and very capable technical support
9) Domo Apps (like the Apple Store) provide over 1000 incredible third-party tools and applications that extend the capability of the Domo BI Platform (such as the BigSquid Predictive Toolkit or Google Maps Pinboard, etc.)
10) Incredible end-user experience. Enables business users with an easy to understand user interface to analyze data, interact with reports, slice, dice, perform "what if" scenario analysis and to create reports in a safe, secure environment.
Recommendations to others considering the product:
Best BI Platform out there. Period.
Excellent for unifying disparate data sources
What do you like best about the product?
DOMO has many great features, but one thing I especially appreciate is the ability to (quite easily) join data sets. When working with multiple systems for data input, DOMO makes it simple to unify on a unique field and have that master data set to build upon for visualizations. DOMO also has a TON of data connectors, so changes are you'll easily be able to connect to any major system you're using.
What do you dislike about the product?
DOMO sometimes has some weird bugs. It's very rarely something that actually prevents me from getting my work done, but at times it's frustrating. Having said that, I've seen the DOMO team fix many of these issues.
I'd also like to see branching drill downs--not sure how in-scope that is for DOMO, but being able to drill on different paths based on previous level's selection would be awesome!
I'd also like to see branching drill downs--not sure how in-scope that is for DOMO, but being able to drill on different paths based on previous level's selection would be awesome!
What problems is the product solving and how is that benefiting you?
Viewing customer satisfaction across the business. Using DOMO has enabled me to give an executive view of csat, then drill into the critical touchpoints to understand how we are performing.
Great drill down product!
What do you like best about the product?
I like the easy to read graphs with the ability to create the dashboards and reports that are meaningful for our team. We use call dispositioning and we found that some users were using the wrong disposition and it was easily displayed in a Domo report. We were able to drill down into the report and see in a bar graph, with different colors, the data we needed. Ease of use and the wide range of reports at our fingertips.
What do you dislike about the product?
Dislike the lack of information online for user help and information coming from other companies. We would like to know how some other companies use the dashboards and reports and what they look like. Domo keeps this very secret and their ecosystem is unknown. I wish I could ask other companies.
What problems is the product solving and how is that benefiting you?
We are solving the issue of discovering outliers. We are also solving the issue of finding out who is being the most effective with their time. We have realized these benefits by firing a few individuals who were shown the reports, told how to change, trained how to change, and then compared multiple months. We saved inefficiency and were able to do more with a smaller team. We also were able to promote individuals and motivate other individuals by percentage increases in the reports and dashboards we created. Specifically around the dial metrics but we also used closed acv, appointments set to close, and appointments that fell through. Training purposes as well.
Recommendations to others considering the product:
When considering Domo, make sure to let them know all the kpi that are important to you. That meaning key performance indicators. They will then direct you to build those reports and how to do so. Without it, you will be lost.
Incredible data visualization tool
What do you like best about the product?
Has saved us countless time and money on manually pulling and analyzing data. Easy to setup. Very visual and digestible.
What do you dislike about the product?
A few kinks with some of the APIs but they are constantly being improved.
What problems is the product solving and how is that benefiting you?
Data visualization. There are so many APIs that it makes it easy to tell a story about anything. For instance we hooked it up to our basecamp to be able to see how many projects our project managers are working on at once.
Recommendations to others considering the product:
Use it :)
Outstanding Cloud Based Analytics
What do you like best about the product?
I appreciate DOMO's ease of implementing, and connecting to data sources. The Domo platform is powerful for our group because it is our data warehouse, data mart, ETL tool, and visualization tool all under one umbrella. I couldn't imagine running a business without DOMO.
What do you dislike about the product?
It initially takes a little bit to understand the power of DOMO, and all it can handle. Once you understand all that you can do through beast mode, ETL tool, etc. it's amazing.
What problems is the product solving and how is that benefiting you?
The ability to aggregate all of our data in one spot, disseminate it efficiently throughout the organization, and collaborate on it together through DOMO Buzz.
Domo is a game changer
What do you like best about the product?
The natural intuitive nature of Domo allows just about anyone to go from zero to hero in no time at all.
What do you dislike about the product?
That I can't speak to Domo and have it solve all my problems now.
What problems is the product solving and how is that benefiting you?
Mostly metric and analytics type questions. Creating dashboards for executive management to centralize viewing.
Recommendations to others considering the product:
Give it a trial run to see how it works for you.
Replaced copy/paste daily email summary w/ AWESOME CHART including Key Events
What do you like best about the product?
Domo is really fast and easy to use. Tyler, technical support, was highly knowledgable understood what I was solving for and showed me how to use Domo.
What do you dislike about the product?
Really would love to see stacked bar, with line and symbol charts all in one. As a ads business, we look at a lot of metrics and it's easier to look at everything in one shot.
What problems is the product solving and how is that benefiting you?
Financial analysis and business reporting. Benefits include ease of use including easy to read visualization and drill down capability.
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