Self-service dashboards have empowered faster decisions and improved visibility into churn trends
What is our primary use case?
My main use case for Domo involves building different tables and different cards so I can look at different data points.
A quick specific example of a table I have built or a data point I often look at is churn. I look at churn often to see how things are going.
What is most valuable?
The best features Domo offers are that it is easy to use.
Domo is easy to use for me because the entire UI is intuitive and straightforward.
Domo has positively impacted my organization by giving everyone the ability to see different data cards and make decisions quicker without relying on BI.
The change in decision-making due to Domo has definitely resulted in time savings and giving people more power.
What needs improvement?
I'm not sure how Domo can be improved overall, as it's a really good experience.
For how long have I used the solution?
I have been using Domo for three and a half years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Domo's scalability is pretty good.
How are customer service and support?
The customer support for Domo is great.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not previously use a different solution; we were just in-house.
What was our ROI?
I have seen a return on investment, but I can only share time saved. We have had the same amount of employees and the same amount of money spent.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that there was very little.
Which other solutions did I evaluate?
Before choosing Domo, I evaluated other options like Tableau.
What other advice do I have?
My advice to others looking into using Domo is that it's a great product and is easy to use. I would rate this review an 8.
My Love of Domo goes beyond effective and reliable data reporting to Nicest Customer support & Cost
What do you like best about the product?
My Love for Domo for seamless and effortless multiple data connectivity from different data sources with ease of generation of accurate and dependable reports for faster decision making.
What do you dislike about the product?
Domo astounds with connectivity to multiple data sources for efficient and accurate reporting.
What problems is the product solving and how is that benefiting you?
I love Domo for connecting for multiple data sources which makes reporting so efficient,reliable and effective on data outcomes.One of the Greatest yet the cheapest Outthere.
All-in-One Platform: Connection, ETL, and Visualization in One Place
What do you like best about the product?
Everything—from connection to ETL to visualization—is available on a single platform.
What do you dislike about the product?
Turning data flows on and off is a very manual process. With 200+ datasets, it takes a long time to click into each one just to change the schedule.
What problems is the product solving and how is that benefiting you?
We use DOMO for both internal and external reporting. For our clients, we need a robust dashboard setup that supports multiple levels of specificity, so we can present information at the right level of detail for different audiences and use cases.
Comprehensive BI Tool with Room for Pricing Improvements
What do you like best about the product?
I like Domo because it is practical. It's less about perfect modeling and more about helping teams act on data every day. The feature I value the most is Magic ETL with Alerts as a very close second. It eliminates the dependency on data engineers for every small change and speeds up dashboard delivery dramatically. It bridges the gap between raw data and usable metrics. The initial setup with Domo is fairly easy compared to more engineer-heavy BI tools. We moved to Domo from Power BI because of faster time to insight, it's an all-in-one platform, and it offers better operational use. I would definitely recommend Domo to a friend or colleague.
What do you dislike about the product?
The main things that don't work and should improve are complex data modeling and governance. There's no strong semantic layer like Looker's LookML, which makes it harder to enforce metric definitions across large organizations. It should have better version control, testing, and reuse for ETL, along with stronger centralized metric governance. Additionally, the cost and licensing complexity can be an issue; the pricing feels high as usage scales, and the licensing for users and storage can be confusing. It should improve by offering simpler, more transparent pricing and better cost visibility for admins.
What problems is the product solving and how is that benefiting you?
Domo solves visibility, speed, and alignment problems around data. It centralizes scattered data and speeds up report building, making it easier for teams to act on data every day.
DOMO: Powerful End-to-End Cloud Data Platform for Massive-Scale Analytics
What do you like best about the product?
It’s a end-to-end data platform that enables users to connect data from various sources, merge/wrangle data through its various powerful dataflow tools, and visual the data with its flexible dashboards/Apps. The best thing about it is that it’s happening on the cloud which means it can process billions of rows without overwhelming your local device.
What do you dislike about the product?
I like how DOMO continuously adapt to the market, but sometimes it can be difficult to keep up to date of all the new features and updates. It almost feels like we need a dedicated person to keep track of the updates and determine whether the updates are relevant to our environment.
What problems is the product solving and how is that benefiting you?
It helps get information or insights to the end users a lot faster than the traditional excel-based reports. Which means, decision and changes can be implemented a lot faster. It also reduces the amount of manual effort by the end users and provides them with additional time to focus on decisions and actions.
CEO
What do you like best about the product?
There is an ease of use to the platform and everything is integrated well. It’s nice to have ingestion and visualization in the sameplatform
What do you dislike about the product?
The pricing model is opaque and complex.
What problems is the product solving and how is that benefiting you?
It gives me valuable insight into how my company is performing.
Effortless Reporting with Stellar Collaboration
What do you like best about the product?
I really like how Domo makes it easy for new users, which is a huge plus for me. I appreciate the ease with which I can perform ETL tasks and how effortlessly Domo connects to common data sources. This makes handling and manipulating data straightforward. The initial setup was also very easy for my team, which was a pleasant experience.
What do you dislike about the product?
Usage monitoring could be better. Hard to tell sometimes what all the downstream impact may be.
What problems is the product solving and how is that benefiting you?
Domo enables me to bring data together and collaborate. It's easy for new users and simplifies ETL processes, making it easy to connect to common data sources.
Very Easy to Use for Creators and Users
What do you like best about the product?
very easy to use for both creators and users
What do you dislike about the product?
Would like better integration with PowerBI
What problems is the product solving and how is that benefiting you?
Putting information into stakeholder hands in an easy to consume format
Efficient Data Tracking with Some Delays
What do you like best about the product?
I guess Domo is pretty easy to use if you are not the one setting up the data tables. We use the data cards a lot because we're able to easily pull the information from our platform into Domo, which aids in our support initiatives.
What do you dislike about the product?
Sometimes there are significant delays in the data being updated.
What problems is the product solving and how is that benefiting you?
Domo allows my team to easily read, comprehend, and ingest data, enabling us to identify which accounts are impacted by product issues and determine where to focus our attention.
DOMO Makes Checking Repairs and Ordering/Recalls Easy
What do you like best about the product?
DOMO is helpful for me i check whats back from repair and i will be able to use and order /recall
What do you dislike about the product?
i am ok with using domo no specific feeddback
What problems is the product solving and how is that benefiting you?
i dont see any problems in using this tool clear and helpful
