eFax Corporate
Consensus Cloud Solutions, Inc.External reviews
165 reviews
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External reviews are not included in the AWS star rating for the product.
Great products
What do you like best about the product?
Receive Fax by Email, this help to get work farster
What do you dislike about the product?
Nothing at this time, it working as it should .
What problems is the product solving and how is that benefiting you?
I can get my fax any ware I am, I do not have to be in office.
Outstanding Support!
What do you like best about the product?
The support received was excellent and informative. My representative went above and beyond to ensure the best experience possible! Not only was her guidance reassuring, her demeanor is that of reality.
What do you dislike about the product?
Nothing. I have zero complaints. I especially love that an actual confirmation page is provided.
What problems is the product solving and how is that benefiting you?
I do not have an actual fax machine. This is my first time using efax, and it is GREAT!
So easy to use and no need for a bulky fax machine!
What do you like best about the product?
I like using efax because it is all done from my desktop/laptop computer. No need for a bulky fax machine taking up space on my desk and no need to make sure there is paper in the machine. It all comes by email. I even get a confirmation email or an error email that I can use for documentation.
What do you dislike about the product?
I don't really dislike anything about using efax. Oh, if I HAD TO say one thing I don't like, it's that a copy of my cover page that I make in the efax system doesn't get sent to me with the confirmation email.
What problems is the product solving and how is that benefiting you?
Space limitations on desktop, and the fact that I get a confirmation email is great. I can just file it away in case I ever need proof that I sent an email.
User Friendly and Easy to Use
What do you like best about the product?
eFax is user friendly and easy to use. keeping all the faxes electronic also makes it very easy to save, print, send instead of the old school way of doing things.
What do you dislike about the product?
the hardest thing with eFax is logging in, may sound silly, but the passwords dont save right and we have to constantly change it.
What problems is the product solving and how is that benefiting you?
we have a 2-story building with 2 seperate buisnesses in it. eFax is making it easier so faxing is at our fingertips. we dont have to go downstairs to send a fax and we dont have to worry about a fax being misplaced
Easy, accessible, and convenient faxing
What do you like best about the product?
Efax is easy to use with the application on your phone or tablet as well as on your computer. I would definetly recommend Efax for any office or remote worker. You can send or receive faxes anywhere. Their pricing is reasonable and their service is reliable. I have had the same efax phone number for the last 10 years!
What do you dislike about the product?
The only downside I can think of is the fact it is a paid service rather than just acquiring a fax machine and plugging it in to your phone line. The prices are reasonable so I really don't have any negatives about Efax. I have been using it for over 10 years.
What problems is the product solving and how is that benefiting you?
I do not need to be tethered to an office or fax machine when I use efax. The platform is easy to use and the application and online site are intuitive. I often use their built in cover page so I do not need to create my own.
EFax review for sole proprietor Doctor
What do you like best about the product?
Faxes come directly to my email for viewing and printing
What do you dislike about the product?
Sometimes difficult to fax. Takes multiple tries before it goes through.
What problems is the product solving and how is that benefiting you?
I don't need to have all faxes printed so I pick and choose with faxes to focus on.
Easy and convenient
What do you like best about the product?
Easy to attach the document and quick to send them out. Able to fax multiple document at the same time.
What do you dislike about the product?
Login process could be easier. I need to remember the fax number and type in each time..
What problems is the product solving and how is that benefiting you?
Faxing without physical paper and be able to save the document automatically.
eFax has been a simple and cost effective way to handle my HIPAA encryption requirements
What do you like best about the product?
fast and easy and remembers fax numbers I have used previously
What do you dislike about the product?
I don't really have any things I dislike about eFax
What problems is the product solving and how is that benefiting you?
some of my business relationships still require sending a fax rather than an encrypted email
Easy and convenient
What do you like best about the product?
easy to use and can access from anywhere
What do you dislike about the product?
the way to send the fax could be a little less complicated
What problems is the product solving and how is that benefiting you?
i can get any fax where ever i am and any time through the online portal which is great
Great service
What do you like best about the product?
Faxes arrive wherever I am and easy platform to use.
What do you dislike about the product?
Wish there was an ability to click out and back in to the app when using on your phone (when you close the window it logs you out immediately)
What problems is the product solving and how is that benefiting you?
The email attachments in addition to the banner notifications are great. Helps with productivity in receiving and sending faxes quickly via an app on your phone
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