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    eFax Corporate

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    Deployed on AWS
    World's leading DIGITAL CLOUD FAX as a service. Fax by email, web portal, API integration or mobile app.
    4.4

    Overview

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    World's leading DIGITAL CLOUD FAX as a service. Fax by email, web portal, API integration or mobile app. The eFax Corporate suite of products includes administrative, end-user tools and applications that will meet companies' specific business and technical requirements.

    Highlights

    • Leverage our 20-year experience in digital cloud fax with the largest and most resilient infrastructure. Compared to classic paper faxing, digital cloud fax technology will eliminate most manual workflows and have an immediate impact in savings.
    • No paper, no printing required - All eFax Corporate transmissions are fully digital, saving money and time via improved workflows. No phone, POTS, or T1 lines - eFax Corporate manages all network infrastructure so you do not. Connectivity to PCs, laptops, tablets & smartphones - Fax via app, browser, or email, easily and quickly.
    • The Fax API uses encryption for fax transmissions and AES 256-bit encryption for fax storage.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    eFax Corporate

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

     Info
    Dimension
    Description
    Cost/month
    eFax Business Bundle
    20 Local/Toll Free Numbers, 2,000 Included Pages and TLS Security
    $300.00

    Additional usage costs (6)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Standard Pages
    $0.10
    Standard Pages - Tier 2
    $0.10
    Standard Pages - Tier 3
    $0.10
    Standard Pages - Tier 4
    $0.10
    Standard Pages - Tier 5
    $0.10
    Premium Send Rates (Variable)
    $0.01

    Vendor refund policy

    No refunds

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    Email and 24/7 phone support are available. corporatesupport@mail.efax.com , 1(323) 817-3202 or 1 (800) 810-2641

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly
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    Accolades

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    Top
    10
    In Content Management, Media & Entertainment
    Top
    10
    In Human Resources

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Multi-Channel Transmission Interface
    Fax transmission capability through email, web portal, API integration, and mobile application
    Encryption and Data Security
    AES 256-bit encryption for fax storage and encryption for fax transmissions
    Cloud-Based Infrastructure
    Digital cloud fax service with resilient infrastructure eliminating requirement for traditional phone lines, POTS, or T1 lines
    Cross-Device Compatibility
    Support for faxing across multiple device types including PCs, laptops, tablets, and smartphones
    Administrative and End-User Tools
    Suite of administrative and end-user applications and tools for managing fax operations
    Document Workflow Automation
    Arrangement of document signing orders for multiple signers with capabilities to enable/disable document forwarding, preset reminders, set expiration dates, and password protection for confidential documents.
    Mobile and Offline Functionality
    Mobile application available for iOS and Android platforms with offline editing capability and automatic synchronization between mobile and web interfaces upon reconnection.
    Audit Trail and Document Tracking
    Court-admissible audit trails with real-time document tracking and detailed logging of document activities for compliance and verification purposes.
    Security and Compliance Standards
    Compliance with SOC 2 Type II, 21 CFR Part 11, PCI DSS, CCPA, and GDPR standards with password protection and data encryption mechanisms.
    Template and Bulk Operations
    Creation of unlimited document templates with bulk sending capabilities, conditional and calculated fields, and payment collection functionality.
    Electronic Signature Capability
    Enables users to digitally sign documents online with support for multiple signer options and customizable signature requests.
    Document Template Management
    Allows saving and reusing documents as templates for commonly used forms such as NDAs, Offer Letters, and Sales Agreements.
    Automated Completion Tracking
    Includes built-in reminders and advanced signer options to monitor document completion status and improve signing rates.
    Audit Trail and Compliance
    Provides auditable, safe, and secure document signing with comprehensive tracking for legal compliance and risk minimization.
    Integration with Dropbox
    Integrates with Dropbox Business Team to enable document collaboration, sending, signing, and storage within a unified platform.

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.4
    166 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    72%
    18%
    5%
    1%
    4%
    1 AWS reviews
    |
    165 external reviews
    External reviews are from G2 .
    Ashley G.

    Convenient and Easy, Yet Confirmation Lag

    Reviewed on Jan 13, 2026
    Review provided by G2
    What do you like best about the product?
    I like that you're able to log in anywhere at any time and check for the faxes. It's better than having the actual fax machine in the office that you have to go to wait for the fax to come in. The electronic fax is convenient and very easy to use.
    What do you dislike about the product?
    When sending a fax, sometimes it takes a while to confirm that it actually went through. It'll say fax sent, but the confirmation that I'm able to view takes a while.
    What problems is the product solving and how is that benefiting you?
    eFax Online Fax Service solves communication issues with secure faxing, especially for patient care. It aids in tracking and managing information. Logging in to check faxes anytime, anywhere, is convenient and easier than using a physical fax machine.
    Amanda C.

    Quick, Convenient, and User-Friendly Fax Solution

    Reviewed on Jan 13, 2026
    Review provided by G2
    What do you like best about the product?
    I like the convenience and mobility of eFax Online Fax Service, which makes business operations smoother. It's easy and user-friendly, and I rarely encounter problems with it. The service is quick and allows for faster document turnaround. The initial setup was really easy, contributing to its overall ease of use.
    What do you dislike about the product?
    I find the access to a confirmed sent fax could be quicker.
    What problems is the product solving and how is that benefiting you?
    I use eFax Online Fax Service for its convenience, mobility, and faster document turnaround.
    Caitlin S.

    Effortless Faxing with Instant Notifications

    Reviewed on Jan 13, 2026
    Review provided by G2
    What do you like best about the product?
    I really appreciate eFax Online Fax Service for its very quick and easy online fax capabilities. It's very user-friendly, making it straightforward to use, and I get quick notifications which is a big plus for me. The initial setup was very easy, which was a relief after switching from Morse faxing, which had a lot of issues and wasn't user-friendly.
    What do you dislike about the product?
    Nothing
    What problems is the product solving and how is that benefiting you?
    I find eFax Online Fax Service provides very quick and easy online fax capabilities and is very user-friendly with quick notifications.
    Health, Wellness and Fitness

    Effortless Faxing Anywhere, Anytime

    Reviewed on Jan 13, 2026
    Review provided by G2
    What do you like best about the product?
    It's easy to use and can be accessed from any device. It's not dependent on a location, only need internet to access your faxes.
    What do you dislike about the product?
    Sometimes it's slow to load; going back to messages on the main page can take a moment but overall it works well.
    What problems is the product solving and how is that benefiting you?
    We don't have a dedicated landline for our business so eFax solves the problem of faxing the old-fashioned way; instead we can send and receive faxes from anywhere.
    Ashleigh D.

    User-Friendly, Fast, and Efficient

    Reviewed on Jan 13, 2026
    Review provided by G2
    What do you like best about the product?
    I find eFax Online Fax Service significantly faster than traditional faxing, and I love that it saves paper. The service is super user-friendly, with fast sending and receiving times, and it's well-priced. The initial setup was super easy, and once I figured out how to set up the notifications to my email, it made using eFax so much better.
    What do you dislike about the product?
    Setting up the notifications to my email wasn't straightforward initially. Also, I think when logging in it should take you directly to your message inbox instead of the send fax screen.
    What problems is the product solving and how is that benefiting you?
    eFax Online Fax Service is significantly faster than traditional faxing and saves paper. I love its user-friendly interface, fast sending and receiving times, and reasonable pricing.
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