eFax Corporate
Consensus Cloud Solutions, Inc.External reviews
144 reviews
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External reviews are not included in the AWS star rating for the product.
No issues but old system works better
What do you like best about the product?
In my experience eFax has always worked with no connection issues.
What do you dislike about the product?
I keep switching back to their classic/old system because it is easier to use then their new layout.
What problems is the product solving and how is that benefiting you?
Alot less expensive than having an additional phone line.
Effortless Faxing with eFax. Highly Recommend!
What do you like best about the product?
Security is solid with encrypted transmission that gives me peace of mind when handling sensitive information. For anyone in a professional field, especially healthcare, this tool is an excellent choice. Incredibly easy to use.
What do you dislike about the product?
Not a fan of the fax page limits. Charges extra per sheet you are over in the month.
What problems is the product solving and how is that benefiting you?
Security eFax offers with encrypted transmission.
Annoying
What do you like best about the product?
They keep a record of all of our faxes and we can send them digitally.
What do you dislike about the product?
Half the time faxes won't go through, often the website doesn't work and won't let us send a fax, searching for contacts is a nightmare.
What problems is the product solving and how is that benefiting you?
having to have a physical fax machine. It saves space and money.
Newspapers use eFax
What do you like best about the product?
It allows us to communicate easily with a section of the Amish community that will use fax but not email. We do not get very many faxes from these advertisers, but we get a fair amount of total revenue. We can send them a pdf of their ad without them needing to have an email account or computer access.
What do you dislike about the product?
The interface for sending faxes is a little clunky.
What problems is the product solving and how is that benefiting you?
It gives us a method for us to stick to email to communicate even if the client wants to use FAX still.
Quality fax
What do you like best about the product?
Online access and helpful while on the road
What do you dislike about the product?
Sometimes the fax doesn’t work correctly
What problems is the product solving and how is that benefiting you?
I don’t have to many problems
Reliable service
What do you like best about the product?
I have been using eFax for almost 10 years now. It’s effective, efficient and reliable. It’s a bang for your buck. I highly recommend it.
What do you dislike about the product?
Sometimes higher quality images or contents don’t go through and I have to semd as standard quality.
What problems is the product solving and how is that benefiting you?
I like the ability to send faxes from my phone and my computer. It’s fast and convenient.
Very efficient but missing features
What do you like best about the product?
It's very easy to scan and fax. They go though very quickly anywhere in the world. We have been using it for years.
What do you dislike about the product?
I wish there was a thumbnail screen that allowed you to mouse over a fax to preview the contents so you can easily find a fax you are waiting for or check any of them for urgency. It takes too many mouse clicks to send any fax.
What problems is the product solving and how is that benefiting you?
We can easily check for faxes from any location and on my phone. The app is decent. Overall, it eliminates being tied to a machine in the office.
Extremely Satisfied
What do you like best about the product?
Super easy to send and recieve faxes for a reasonable price. It is nice that you get email notifications about faxes and everything is in one place.
What do you dislike about the product?
I don't dislike anything about EFax. It is a great service.
What problems is the product solving and how is that benefiting you?
lets us fax things with ease as faxes arent as common now
Like to use eFax
What do you like best about the product?
It is an online service that is easy to use
What do you dislike about the product?
I have 2 fax numbers and I would like a discount on the service
What problems is the product solving and how is that benefiting you?
I no longer have to have an on-premises fax device. I do not have to worry about paper in the fax machine. I do not have to worry about using a phone line.
Who Still Faxes?
What do you like best about the product?
eFax makes faxing easy. It's as easy as checking your email. Customer support is responsive and easy to get a hold of.
What do you dislike about the product?
Logging into your account can sometimes be tricky due to multiple levels of 2FA needed.
What problems is the product solving and how is that benefiting you?
I don't want to run phone lines through our new buildings and then configure printers to receive faxes. eFax keeps everything simple.
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