eFax Corporate
Consensus Cloud Solutions, Inc.External reviews
149 reviews
from
External reviews are not included in the AWS star rating for the product.
Effortless Document Sharing with a Simple, Organized Interface
What do you like best about the product?
I like how easy it is to send and receive documents from anywhere. The interface is simple, and everything stays organized without needing a physical fax machine.
What do you dislike about the product?
Sometimes the faxes won’t go through, and it happens often enough to disrupt my workflow and hinder my ability to get work done in a timely manner.
What problems is the product solving and how is that benefiting you?
One of the work applications I use doesn’t allow me to print to PDF, so I end up faxing the documents to myself as a workaround.
Extremely Easy to Use and Essential for Daily Tasks
What do you like best about the product?
I use it nearly every day, and I find it extremely easy to operate.
What do you dislike about the product?
I noticed that the cover page does not contain a confidentiality statement, and I think it would be beneficial to include one. Also, I don't like having to download the document in order to view it, I think it would also be beneficial to have the option to view before downloading.
What problems is the product solving and how is that benefiting you?
Sending faxes remotely has been a convenient feature for me. It allows me to manage my documents and communications without needing to be physically present at the office.
Exceptionally Convenient and Easy to Access
What do you like best about the product?
Very convenient and easy to access. You can log in and use it regardless if you are in the office or not.
What do you dislike about the product?
I really like everything. I will not make any changes
What problems is the product solving and how is that benefiting you?
I have the flexibility of having the fax on wheels
Effortless to Use with Convenient Online Fax Access
What do you like best about the product?
Ease of use. Simple to train staff members. Plus, I like being able to go back and look at previous faxes online.
What do you dislike about the product?
Haven't found anything I dislike about the service!
What problems is the product solving and how is that benefiting you?
Nothing really!
BUYER BEWARE AVOID AT ALL COSTS
What do you like best about the product?
Not much. Minimum character requirement.
What do you dislike about the product?
Difficult to teach and navigate the interface, difficult to manage, support is not helpful, and above all else, THE COMPANY PORTED MY NUMBER TO ANOTHER SERVICE WITHOUT MY CONSENT AND WILL NOT GIVE ME ANY INFORMATION ABOUT WHERE IT WAS PORTED TO. HOW CAN A SERVICE LIKE THIS CLAIM COMPLIANCE OF ANY SORT WHEN INFORMATION THAT IS BEING FAXED TO A NUMBER THAT COULD CONTAIN HIPAA DATA IS NOW BEING FAXED TO AN UNKNOWN SOURCE. NO CHANCE OF RECOVERING MY PHONE NUMBER BECAUSE THEY HAVE ROYALLY FUCKED ME AND REITERATE THAT I AM NOT AUTHORIZED TO HAVE PORTING INFORMATION EVEN THOUGH THE PORT THAT WAS REQUESTED WAS NEVER AUTHORIZED IN THE FIRST PLACE.
What problems is the product solving and how is that benefiting you?
CREATING MORE PROBLEMS THAN THEY ARE SOLVING
No issues but old system works better
What do you like best about the product?
In my experience eFax has always worked with no connection issues.
What do you dislike about the product?
I keep switching back to their classic/old system because it is easier to use then their new layout.
What problems is the product solving and how is that benefiting you?
Alot less expensive than having an additional phone line.
Effortless Faxing with eFax. Highly Recommend!
What do you like best about the product?
Security is solid with encrypted transmission that gives me peace of mind when handling sensitive information. For anyone in a professional field, especially healthcare, this tool is an excellent choice. Incredibly easy to use.
What do you dislike about the product?
Not a fan of the fax page limits. Charges extra per sheet you are over in the month.
What problems is the product solving and how is that benefiting you?
Security eFax offers with encrypted transmission.
Annoying
What do you like best about the product?
They keep a record of all of our faxes and we can send them digitally.
What do you dislike about the product?
Half the time faxes won't go through, often the website doesn't work and won't let us send a fax, searching for contacts is a nightmare.
What problems is the product solving and how is that benefiting you?
having to have a physical fax machine. It saves space and money.
Newspapers use eFax
What do you like best about the product?
It allows us to communicate easily with a section of the Amish community that will use fax but not email. We do not get very many faxes from these advertisers, but we get a fair amount of total revenue. We can send them a pdf of their ad without them needing to have an email account or computer access.
What do you dislike about the product?
The interface for sending faxes is a little clunky.
What problems is the product solving and how is that benefiting you?
It gives us a method for us to stick to email to communicate even if the client wants to use FAX still.
Quality fax
What do you like best about the product?
Online access and helpful while on the road
What do you dislike about the product?
Sometimes the fax doesn’t work correctly
What problems is the product solving and how is that benefiting you?
I don’t have to many problems
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