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Faxing services done at home
What do you like best about the product?
That I can send fax from home and is very easy to use
What do you dislike about the product?
About how I need to use the specific numbers to send fax
What problems is the product solving and how is that benefiting you?
online customer services
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Good Service and Helpful
What do you like best about the product?
Yes and I have because it has helped my business alot. They have also helped when there was an issue that needed to be resolved.
What do you dislike about the product?
No complaints right now and I have had the service now for over a year.
What problems is the product solving and how is that benefiting you?
The fact that I can assist my customers quickly and that my faxes come to my email with no issues. I don't miss them.
eFax Hell
What do you like best about the product?
Absolutely nothing. Possibly my worst online experience ever.
What do you dislike about the product?
I needed to send a single page to the IRS by fax but had to be on the phone with the IRS rep when I sent it to receive a document faxed back. Time was of the essence so I couldn't do any research on who I was using and used the first fax service listed on Google. I signed up with eFax for a $5 introductory offer that allows 170 pages to be sent and recieved. I only need to use 2 of those pages, 1 to send, 1 to receive, I thought. I was wrong. I attempted to send 3 times but it never went through. Then my banking app started popping up with repeated $10 charges. I checked my banking app, and had been billed twice for the $5 subscription and and additional $10 each time I went over my plans limit. I contacted their support and was told I'd exceeded my limit by 272 pages. I DIDN'T SUCCESSFULLY SEND OR RECEIVE A SINGLE PAGE. I requested a refund, minus the $5 initial charge which I will write off under "being an idiot fees." The request has supposedly been sent for approval and i will hear back in 3 to 15 days. I seriously hope nobody ever has to deal with these people again. TOTAL SCAM.
What problems is the product solving and how is that benefiting you?
It solved no problems, because it didn't work. However it did cause problems, with my bank account through repeated charges, as well as the IRS who I was attempting to fax documents to. THANKS ASSHOLES.
Works for a company protected electronic fax system
What do you like best about the product?
Convienence of faxes incoming to one source online, to sort in folders and ported over the phone number for us easily.
What do you dislike about the product?
The coversheet cannot be edited with a company logo or disclosure.
What problems is the product solving and how is that benefiting you?
sending and recieving faxes without wasting paper. sorting into folders. HIPPA compliant.
Easy to use online faxing
What do you like best about the product?
It is very convenient to use online faxing versus using a fax machine. It is much fast and more effecient for me at work
What do you dislike about the product?
I sometimes need to send large faxes and have to send seperate faxes. Would be nice if bigger files could be sent
What problems is the product solving and how is that benefiting you?
The convenience of online faxing is incredibly useful for my job, as well as it being HIPAA compliant. I use faxes for many different parts of my job from medical records to court documents
Ease of use on a desktop, laptop or phone. Ability to look at faxes from anywhere.
What do you like best about the product?
No unnecessary paper. Everything can be saved digitally and integrated into many other platforms.
What do you dislike about the product?
Occasionally taking a few minutes to see if fax went through
What problems is the product solving and how is that benefiting you?
HIPAA compliance and ease of use in a relatively paperless medical office.
Efax is very user friendly and dependable
What do you like best about the product?
EFax allows me to fax my documents with ease, and has been a dependable service
What do you dislike about the product?
I have yet to find a downside as it is very user friendly
What problems is the product solving and how is that benefiting you?
The eFax service has eliminated the issue of faxes not going through
Best eFax Service
What do you like best about the product?
I signed up our organization with eFax last year and I'm so glad I did. It's super easy friendly.
What do you dislike about the product?
Nothing at this time. Thank you for being a great fax service.
What problems is the product solving and how is that benefiting you?
No dial up fax machines.
Reliable virtual fax solution
What do you like best about the product?
eFax is easy to find and relatively easy to use. I've never experienced downtime, or had a need for customer support, and the number of features supported in sending faxes, such as coverage modifications and address books, makes it well worth the price in my mind.
What do you dislike about the product?
I'm not fond of the old version/new version offering. I'd rather just stick with one or the other and have that supported. Sometimes, whether or not a +1 (or any country code, really) is required for the fax to send successfully.
What problems is the product solving and how is that benefiting you?
As the Unified Communications Engineer for our company, I use eFax to test both our own virtual fax solution as well as our analog fax lines.
Works well. Enables total freedom by converting Faxes to/ from emails
What do you like best about the product?
Being able to store the documents in one place and not being tied to paper files
What do you dislike about the product?
takes to much time to input new Receipents
What problems is the product solving and how is that benefiting you?
No longer need land line or be confined t oreceive at one fixed location
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