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    eComFax: secure advanced messaging platform.

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    eComFax allows to send and receive faxes and SMSs to and from anywhere in the World, simply using any device connected to the internet

    Overview

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    eComFax is a secure advanced messaging platform designed for compliance and mobility. It allows to send and receive virtual fax and SMS in a clean, secure, reliable way, to any recipient, from any device or location with just an internet connection. It guarantees significant savings in your certified written communications while maintaining security and privacy laws (GDPR) compliance.

    Highlights

    • Send and receive documents in multiple formats: Microsoft Office, txt, pdf, tif, jpeg, etc.
    • Securely store sensitive documents and data in highly secured cloud. Unlimited cloud storage space for as long as you need.
    • Scale usage at any time, increase or reduce fax numbers and users whenever you want.

    Details

    Delivery method

    Deployed on AWS
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    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    eComFax: secure advanced messaging platform.

     Info
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (12)

     Info
    Dimension
    Cost/unit
    SOHO (1 user, 100/200 credits), monthly
    $11.95
    SMB (1 user, 500 sending credits, unlimited reception), monthly
    $17.95
    Enterprise (Unlimited users, 1000/1500 credits), monthly
    $216.00
    Additional Pack (100 credits), one-time
    $7.80
    Additional Pack (500 credits), one-time
    $35.40
    Additional Pack (1000 credits), one-time
    $69.00
    Additional Pack (5000 credits), one-time
    $413.00
    Additional Pack (50000 credits), one-time
    $3,360.00
    Additional DID Number (Enterprise Only, 250/250 credits), monthly
    $23.95
    DID Number Porting In, one-time
    $58.00

    Vendor refund policy

    When you cancel your subscription to an application you will no longer have access to that application. We do not provide refunds on paid subscriptions.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Our support is based on Zendesk ticketing. Customers submit a support ticket, for each problem or doubt. The technical department assigns support staff (HelpDesk, Developers, ...) suitable for each ticket. Our customer service and interaction service platform is advanced and flexible, and can grow at the same time as any business. There are different ways to open an incident, regardless of its seriousness: telephone, email or web. Email: helpdesk@ecomfax.com , Phone: +34 917498710 (from 9am to 6pm CET), Web:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
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    Overview

     Info
    AI generated from product descriptions
    Multi-Format Document Support
    Supports sending and receiving documents in multiple formats including Microsoft Office, txt, pdf, tif, and jpeg
    Cloud Storage and Security
    Provides highly secured cloud storage with unlimited storage capacity for sensitive documents and data
    Scalable User and Resource Management
    Enables scaling of usage by increasing or reducing fax numbers and users on demand
    Global Messaging Capability
    Supports sending and receiving virtual fax and SMS communications to and from any location worldwide via internet connection
    Regulatory Compliance
    Maintains compliance with GDPR and other security and privacy laws for certified written communications
    Multi-Channel Transmission Interface
    Fax transmission capability through email, web portal, API integration, and mobile application
    Encryption and Data Security
    AES 256-bit encryption for fax storage and encryption for fax transmissions
    Cloud-Based Infrastructure
    Digital cloud fax service with resilient infrastructure eliminating requirement for traditional phone lines, POTS, or T1 lines
    Cross-Device Compatibility
    Support for faxing across multiple device types including PCs, laptops, tablets, and smartphones
    Administrative and End-User Tools
    Suite of administrative and end-user applications and tools for managing fax operations
    Multi-Channel Message Delivery
    Supports SMS, email, rich media messages, web forms, social media, voice recording, video, and natural voice text-to-speech from a unified platform
    RESTful API Integration
    Provides RESTful APIs for developers to build custom native integrations and automate triggers, events, and workflows with existing internal applications
    Workflow Automation
    Enables creation of automated, intelligent communication solutions with scheduling and workflow capabilities across multiple channels
    Data Security and Compliance
    All data centres are ISO 27001 and ISO 27018 certified for data security and privacy
    No-Code Administration Interface
    Offers a no-code user admin workspace that enables setup and message delivery configuration within minutes without requiring developer involvement

    Contract

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    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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