Sold by: Cloud Worldwide Services
Deployed on AWS
Cloud fax & SMS platform with CertiFAX, SecureFAX & PCIFAX. HIPAA, GDPR & PCI-DSS compliant. Integrates with Outlook, Microsoft Teams & Cisco Webex. 8,000+ cities. Pay-Per-Use. From any device, to every device.
Overview
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Product video
What is eComFax®? eComFax® is a cloud-native, enterprise-grade messaging platform that enables businesses to send and receive faxes, SMS, and certified messages from any device, using only an internet connection.
Fully hosted on AWS infrastructure, eComFax eliminates the need for fax machines, dedicated phone lines, ATA terminals, and on-premise fax servers. Trusted by top-tier Telcos and Financial Institutions worldwide, eComFax is built for organizations that demand security, compliance, scalability, and seamless integration with modern collaboration tools.
Key Benefits
Efficiency: Send and receive Fax, SMS, and advanced messages from any device with an internet connection. Cost Reduction: Eliminate fax machines, communication lines, toner, paper, and hardware maintenance costs. Mobility: Use your smartphone, tablet, or desktop to fax from anywhere in the world. Fax Number Portability: Get a personal fax number in 8,000+ cities worldwide, or port your current number. Global Scope: Simplify your international fax network with a single, unified provider across all countries. Scalability: Scale up or down instantly. Pay only for what you use under the SaaS Pay-Per-Use model. Unique Certified Messaging Features CertiFAX®: Certified Fax Delivery Deliver faxes with legally binding Proof of Delivery and content certification. Ideal for regulated industries, legal processes, and compliance-driven workflows. SecureFAX®: Encrypted Secure Fax End-to-end encrypted fax delivery for highly sensitive documents. Compliant with Dodd-Frank Act, EU2014/65/EU (MiFID II), and HIPAA. Suitable for government and military environments. PCIFAX®: Payment Card Industry Fax Transmit documents containing sensitive payment card data in full compliance with PCI-DSS standards. Eliminate the risk of data leakage in financial document workflows. CertiSMS®: Certified SMS Send certified SMS messages with proof of delivery, usable as legal evidence. Combine the speed of SMS with the traceability of certified communications. Cloud-First Architecture: Progressive cloud technology built on AWS - no heavy local infrastructure required. UCaaS-enabled: natively integrates with Microsoft Teams and Cisco Webex via bot and API. True International Fax Network: send and receive from anywhere in the world through a single provider. ISO 27001-certified datacenters in USA, Europe, Asia, and Latin America. - Redundant communications infrastructure supporting thousands of simultaneous transmissions. Scalable SaaS model under Pay-Per-Use - no minimum commitments. Fax & Messaging Capabilities Send and receive faxes, SMS, and advanced messages from any device. - Supports multiple file formats: Microsoft Office, PDF, TIF, JPEG, HTML, PNG, TXT, and more. - Searchable PDF reception for easy document management. Delivery confirmation via email or SMS. - Unlimited cloud storage for received documents. Eliminate protocol issues, transmission errors, and illegible faxes from legacy systems. Email-to-fax capability: send faxes directly from any email client with zero learning curve. Integrations & API: Microsoft Teams Bot - send/receive fax and SMS directly from Teams using card menus or commands. Cisco Webex Bot - full fax and SMS workflow embedded natively inside Webex. REST API and Web Services for custom integrations. SAP R3 integration available for enterprise ERP workflows. Multifunction device (MFD) integration for office environments. Personalized domain support for enterprise deployments. Security & Compliance: eComFax is fully compliant with the strictest security and privacy regulations in the USA and Europe: HIPAA, Health Insurance Portability and Accountability Act, GDPR, General Data Protection Regulation (EU), PCI-DSS Payment Card Industry Data Security Standard, Dodd-Frank Act, US financial regulation, MiFID II / EU2014/65/EU, European financial instruments directive, ENS high (Spanish National Security Standard), ISO 27001 certified infrastructure eComFax does not store fax content after transmission. All data is encrypted in transit and at rest.
Highlights
- Send & receive Fax, CertiFAX, SecureFAX, PCIFAX, SMS & CertiSMS from any device Pay-Per-Use SaaS model; scale up or down at any time, no minimum commitment
- ISO 27001-certified AWS infrastructure with redundant global datacenters. No fax machines, no phone lines, no hardware, zero IT complexity, Email-to-fax capability: works with any email client, zero learning curve
- HIPAA, GDPR, PCI-DSS, MiFID II, and Dodd-Frank compliant out of the box Native Microsoft Teams & Cisco Webex bot integrations via REST API Fax numbers in 8,000+ cities across 50 countries - keep or port your number
Details
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Deployed on AWS
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/unit |
|---|---|
SOHO (1 user, 100/200 credits), monthly | $11.95 |
SMB (1 user, 500 sending credits, unlimited reception), monthly | $17.95 |
Enterprise (Unlimited users, 1000/1500 credits), monthly | $216.00 |
Additional Pack (100 credits), one-time | $7.80 |
Additional Pack (500 credits), one-time | $35.40 |
Additional Pack (1000 credits), one-time | $69.00 |
Additional Pack (5000 credits), one-time | $413.00 |
Additional Pack (50000 credits), one-time | $3,360.00 |
Additional DID Number (Enterprise Only, 250/250 credits), monthly | $23.95 |
DID Number Porting In, one-time | $58.00 |
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When you cancel your subscription to an application you will no longer have access to that application. We do not provide refunds on paid subscriptions.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
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Support
Vendor support
Our support is based on Zendesk ticketing. Customers submit a support ticket, for each problem or doubt. The technical department assigns support staff (HelpDesk, Developers, ...) suitable for each ticket. Our customer service and interaction service platform is advanced and flexible, and can grow at the same time as any business. There are different ways to open an incident, regardless of its seriousness: telephone, email or web. Email: helpdesk@ecomfax.com , Phone: +34 917498710 (from 9am to 6pm CET), Web:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Cloud Worldwide Services
By Consensus Cloud Solutions, Inc.
Sentiment is AI generated from actual customer reviews on AWS and G2
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Certified Fax Delivery
CertiFAX feature delivers faxes with legally binding Proof of Delivery and content certification for regulated industries and compliance-driven workflows.
End-to-End Encrypted Messaging
SecureFAX provides end-to-end encrypted fax delivery for sensitive documents compliant with Dodd-Frank Act, MiFID II, and HIPAA standards.
Payment Card Data Transmission
PCIFAX enables transmission of documents containing sensitive payment card data in full compliance with PCI-DSS standards.
Multi-Protocol Integration
Native integration with Microsoft Teams and Cisco Webex via bot and REST API, plus SAP R3 integration for enterprise ERP workflows and multifunction device support.
Global Fax Number Availability
Fax number provisioning and portability across 8,000+ cities in 50 countries with ISO 27001-certified datacenters in USA, Europe, Asia, and Latin America.
Multi-Channel Transmission Interface
Fax transmission capability through email, web portal, API integration, and mobile application
Encryption and Data Security
AES 256-bit encryption for fax storage and encryption for fax transmissions
Cloud-Based Infrastructure
Digital cloud fax service with resilient infrastructure eliminating requirement for traditional phone lines, POTS, or T1 lines
Cross-Device Compatibility
Support for faxing across multiple device types including PCs, laptops, tablets, and smartphones
Administrative and End-User Tools
Suite of administrative and end-user applications and tools for managing fax operations
Multi-Channel Message Delivery
Supports SMS, email, rich media messages, web forms, social media, voice recording, video, and natural voice text-to-speech from a unified platform
RESTful API Integration
Provides RESTful APIs for developers to build custom native integrations and automate triggers, events, and workflows with existing internal applications
Workflow Automation
Enables creation of automated, intelligent communication solutions with scheduling and workflow capabilities across multiple channels
Data Security and Compliance
All data centres are ISO 27001 and ISO 27018 certified for data security and privacy
No-Code Administration Interface
Offers a no-code user admin workspace that enables setup and message delivery configuration within minutes without requiring developer involvement
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