Has good compliance features, automation capabilities, workflows, and security measures
What is our primary use case?
I am a pre-sales consultant for my organization, distributing Fortra's GoAnywhere MFT software and services across India.
We have completed 25 implementations, with 20 on-premises and five cloud-based.
How has it helped my organization?
Some of our clients make use of GoAnywhere MFT's connectors.
Fortra's GoAnywhere MFT is our primary product, distributed to most of our clients. Our dedicated GoAnywhere team has been deploying and providing Level One and Level Two support for the product for many years. Since 2017, we have distributed GoAnywhere to numerous clients in India who consistently renew their subscriptions. While they may evaluate other products, they ultimately return to GoAnywhere due to its compliance features, automation capabilities, workflows, and security measures.
One of our clients has implemented GoAnywhere MFT's Secure Forms for initial registration. This solution enhances user and server security while allowing end-users to self-register.
One of our clients uses the GoFast feature to transfer large files.
GoAnywhere MFT facilitates efficient connectivity with third parties, provided the firewall policies are open.
What is most valuable?
Fortra's GoAnywhere MFT offers robust security as its most valuable feature. It provides multiple cipher options for HTTPS and SFTP protocols, utilizing AES-based algorithms for secure communication and data transfer. As a testament to its security capabilities, GoAnywhere was recognized as a leading product by Gartner in 2023. GoAnywhere is a compliance-driven solution that adheres to various standards, including HIPAA, GDPR, and PCI DSS, ensuring our company meets all necessary regulations. Furthermore, it offers robust automation capabilities, enabling us to customize and automate file transfers and replacements, streamlining workflows through scheduling and monitoring features. Our organization and our valued customers extensively utilize these key functionalities.
What needs improvement?
The technical support response time has room for improvement.
For how long have I used the solution?
I have been using Fortra's GoAnywhere MFT for six months.
What do I think about the stability of the solution?
I would rate the stability of Fortra's GoAnywhere MFT eight out of ten.
What do I think about the scalability of the solution?
Fortra's GoAnywhere MFT is highly scalable. We have clients with over 600,000 users.
How are customer service and support?
While the technical support team is knowledgeable, their response time for critical issues needs improvement. A response within one business day is insufficient for urgent matters.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We have worked with other Managed File Transfer solutions like IP Switch, but GoAnywhere offers a single dashboard for all features. While IP Switch requires two different solutions to manage MFT, GoAnywhere provides a single dashboard to manage automated and manual file transfers.
How was the initial setup?
The deployment is straightforward and takes roughly two days to complete.
What about the implementation team?
We implement GoAnywhere MFT for our customers.
What was our ROI?
Return on investment is evident in the reduction of resource utilization. This workflow automation solution has enabled three customers to reduce their workforce by automating tasks previously performed by employees. For example, GoAnywhere can perform the work of three people, leading to a decrease in manpower needs for automation and file transfer. Additionally, GoAnywhere enhances security and helps customers achieve compliance by automating the file transfer process, eliminating the need for manual file transfers and ensuring secure delivery to the destination.
What's my experience with pricing, setup cost, and licensing?
Fortra's GoAnywhere MFT pricing is competitive.
What other advice do I have?
I would rate Fortra's GoAnywhere MFT ten out of ten.
We have six people working with GoAnywhere MFT. Our customers range from small to enterprises.
GoAnywhere MFT requires ongoing maintenance to ensure optimal performance and security. Regular updates, including patches and upgrades, are released approximately every three months to address vulnerabilities and introduce new features. Keeping the system up-to-date is essential for its continued functionality and protection against potential threats.
As a technical professional, I recommend Fortra's GoAnywhere MFT due to its comprehensive feature set and unified dashboard, which streamline functionalities that often require multiple tools in other, more costly MFT solutions.
GoAnywhere MFT
What do you like best about the product?
The ease of file transfers for our high value customers more than 5000 customers across the Globe.
What do you dislike about the product?
There are no such issues or features of GoAnywhere MFT which we don't like.
What problems is the product solving and how is that benefiting you?
File transfers to customers across globe - Auto File Transfers Solution
I have Implemented Go anywhere in Multiple customers site, it's very satisfying.
What do you like best about the product?
single dashbourd for managing the protocols, workflows and the users. easy to manage, Ease of Implementation and Number lots of feature
What do you dislike about the product?
not reciving proper notification for the admin user on the new updates, we have to keep on looking to release note link.
What problems is the product solving and how is that benefiting you?
GoAnywhere benefits my customers by securely sharing files with external users and automating file transfers
Professionalism
What do you like best about the product?
Ease of use and implement in a very short time. Professional service engaged for migrating GoAnywhere to another domain was very helpful
What do you dislike about the product?
GUI may need some improvement as you get lost where to look to for what you want to do.
What problems is the product solving and how is that benefiting you?
GoAnywhere is primarly used for exchanging data (file movement) both internally and externally with trading partners, health plans etc. Easy to configure connections, networks share and setup schedule, monitor
Amazing experience with GoAnywhere MFT
What do you like best about the product?
Customer Service is genuine and personally tailored and Technical support is outstanding. Each project and support case is treated with the utmost respect and care.
What do you dislike about the product?
Documentation is pretty good, but can be improved by expanding some pieces, especially around errors and troubleshooting, going into a little more depth around Gateway/Clustering multiple environments as well as resources like S3 resources for multiple file upload
What problems is the product solving and how is that benefiting you?
Offering automation of file transfer across our whole Organization is a benefit to many at Banner. We are very happy with GoAnywhere and its vast capabilities.
User-Friendly Platform and Specialized Support
What do you like best about the product?
Platform that allows you to generate forms quickly and with a friendly programming flow to be able to save information safely in your repository, it has a specialized support area and the manufacturer provides constant updates in case of detecting any vulnerability or improvement of the product.
We have been able to install GoAnywhere MFT on operating systems such as Windows Server and Linux (CentOS, RedHat).
Its integration into our infrastructure has been very easy and has helped us improve the secure flow of sensitive data transfer.
What do you dislike about the product?
More technical information is needed to comply with PCI DSS 4.0 requirements.
What problems is the product solving and how is that benefiting you?
It helps us improve the secure flow of sensitive data transfer.
Go Anywhere with GoAnywhere
What do you like best about the product?
It is modular in that you can easily reuse project snippets from other projects; basis is in XML; simple to install and upgrade; you can schedule projects to run via the AS400 job scheduler or the internal job scheduler; works with many other interfaces; has a robust knowledgebase and community and experts on the support team; we have some projects that run100s of times per hour
What do you dislike about the product?
I wish the support team would provide more and better support when working on a new projects
What problems is the product solving and how is that benefiting you?
GoAnyWhere helps us with migrating from FTP which is a security risk to SFTP and has helped us move files from system to system seemlessly for EDI
Flexible, Affordable Managed File Transfer
What do you like best about the product?
The project configuration tool uses drag-and-drop components, but also has a powerful expression language that can be used for tasks like manipulating file and folder names.
What do you dislike about the product?
Cloud service connectors are additional purchases.
What problems is the product solving and how is that benefiting you?
Automating file transfers between us and our partners, and between internal processes. Running processes on schedules or when files are detected in folders. Transferring between SMB shares, SFTP servers, and REST endpoints. Providing a secure portal for individuals and external processes to drop off or pick up files using HTTPS or SFTP.
Powerful tool
What do you like best about the product?
Great for a simple file transfer and can also easily be programmed to do complicated processing.
What do you dislike about the product?
Worst for me is the time out of the software. I tend to get logged out if I get sidetracked by something else and have to log back in and release the lock on my projects.
What problems is the product solving and how is that benefiting you?
Able to take many different files either emailed to us or we go gt via FTP and load the data in SQL via stored procedures we create.
GoAnywhere MFT is great transfer tool
What do you like best about the product?
GoAnywhere MFT is great transfer tool for transfering reports out of our environment or even with in our enviornment. we uses it for daily transactions or recipts to monthly HR reports to extracting email reports to shares in our domain. Its ease of set up and configuration are great. It is very easy to keep upgraded with little to no effort on my part as an admin.
We also use the web interface tools for vedor uploads and downloads and for large images that can not be emailed within or domain.
What do you dislike about the product?
Have not been able to get GoAnywhere MFT Google Connect to work in our enviornment more then likly it is our required restrictions and permissions at fault and not the software. Customer support is sometimes slow to connect with us on some questions we have about the software. but overall they generally come thru for us with the answer to our questions.
What problems is the product solving and how is that benefiting you?
moving All large or small files in and out of our enviornment