Fortra's GoAnywhere MFT for Windows (BYOL)

My use case is for secure file transfer between internal systems and external partners in a financial service environment. We rely on it for automated nightly batches of jobs.

The best features I enjoy about GoAnywhere MFT  are its automation and workflow studio. We use its drag and drop interface for building workflows in interpreter and powerful mode, which is the best feature we appreciate about this tool.

GoAnywhere MFT  has improved my organization by making it easy to share files between two or more servers. From one computer, a user can share a file with a different user in an easy and secure way. End-to-end encryption allows data to be transferred between two servers or between two users. It is far more secure and easy for transferring files.

I think GoAnywhere MFT  can improve in UI/UX redesigning and better cloud-native deployments. My environment is mostly built on the cloud, so if it were more compatible with the cloud, deployment would be easier for us.

I have it deployed on the cloud, but it does not provide better features on the cloud. I would appreciate enhancements for Kubernetes  and serverless compute services.

I have been using this solution for one and a half years.

I would rate the stability a seven. I think it is a seven because sometimes it lags.

I would rate the scalability of GoAnywhere MFT  as a nine. It is easy to use and scalable.

I would rate the technical support between eight to nine. They provide great help. I would rate it a nine.

Positive

I do not use any other platforms to compare GoAnywhere MFT. We are compatible with MFT, which is why we are using it on our domain.

The deployment overall was easier to use.

GoAnywhere MFT was purchased earlier by my seniors. We have been using it since then.

I have seen a return on investment of fifty percent.

My thoughts on the pricing are that it is cheap.

I do not use GoAnywhere Connectors for Salesforce , SharePoint  Online, Microsoft Dynamics  365, or any other software.

I have deployed GoAnywhere MFT Agents on remote servers to push and pull files securely. Using the agents is a great way to extend GoAnywhere MFT capability to branch offices and partner systems without exposing the main server.

I use Secure Forms with GoAnywhere MFT for collecting sensitive data from clients, such as KYC documents or onboarding forms. These Secure Forms have helped my business by being customizable and encrypted, which helps us avoid insecure emails and attachments.

I have not yet integrated the GoFast feature to accelerate data transmission with our environment, but I am expecting to in the future.

Between seven to eight people use GoAnywhere MFT. Maintenance such as updates or patching does not fall under our team responsibilities. I can recommend this product to different users and teams as it supports PING, SFTP, and HTTP protocols, which are more secure and easy to use. I gave this product a rating of nine.

Public Cloud

Amazon Web Services  (AWS )

I work as a SOC analyst in my organization, and we usually use GoAnywhere MFT to transfer files from one premises or cloud environment to our systems for analysis. We install the GoAnywhere agent on the cloud environment to transfer files from that system to our local machine for analysis.

In our case, we usually obtain user logs or system logs for analysis or to review the system logs for any compromises at the endpoint. The data is not much in the GB range; we can say it probably stays in the MB range. We do not use the GoFast feature, but there are a few cases in the past where my team used that feature, though I do not have details about it now.

For the deployment process of GoAnywhere MFT, we have a specific team dedicated to deploying this software and all the agents that we require. We are the core users in our organization that use this application to transfer files between organizations in a secure manner, protecting data at rest and data in transit. We use the encryption protocol provided by the software to secure our data and use GoAnywhere MFT to conduct our SFTP work.

Approximately, my team has 37 members total, including three teams: the main SOC team, the FR (first response team), and the cloud security supporting team. We are 12 members in the CSS team, and I am sure that 12 members use GoAnywhere MFT. The FR team also uses it, with approximately 15 to 16 members in that team. The total is around 28 to 30 members that use this. I do not know about the upper management and what they use, but if they purchased GoAnywhere MFT, they probably use it as well.

GoAnywhere MFT provides us with significant security features. We used previous software, possibly FileZilla, but we did not get any AES in-transit encryption in that software. With GoAnywhere MFT, we are getting in-transit encryption with the AES standard protocol or algorithm.

We use a hybrid model for GoAnywhere MFT deployment.

The UI in GoAnywhere MFT does not require improvements, but the backend side where file transfers occur should have one system used to transfer files from end-to-end, from end server to end system. We had a few activities or events in the past where threat actors or hackers targeted MFT solutions or systems or software by exploiting zero-day vulnerabilities. I would say that part should not occur with GoAnywhere MFT in the future. From 2023, I do not think there was any occurrence until now, but in the future, there should not be any because we transfer valuable data from our end-user system to our systems for analysis and all the reports that we generate. There should not be any vulnerability so that a threat actor will not gain access to our data or other things.

We have been using GoAnywhere MFT for approximately eight to nine months.

For the stability of GoAnywhere MFT during file transfer, I faced a fail event. I am not sure if it is about a downtime or if it is a bug that the software has, or perhaps it is a connectivity issue at the end user. I rate this for stability at 9 out of 10 because there should be a scope for improvement.

I can say 9.5, or 9 to 9.5 out of 10 for the stability of GoAnywhere MFT.

From the scalability perspective of GoAnywhere MFT, I did not transfer or use much data on the software because we transfer less than 1 GB of data within the systems or the cloud environment that we have. I can say during this range, it is the best experience. We had the best experience with the software and did not face any specific issue with it.

For scalability of GoAnywhere MFT, I am not sure about the perspective of highly transferring 100 to 200 GB of data. However, I can say with a 1 GB or 2 GB data transfer perspective, it is 9.3 out of 10.

I did not get a chance to connect with technical support for GoAnywhere MFT because I have not had any incident that required engaging support. We use the software seamlessly to fulfill our goals and have all the resources and technology we want. I did not connect with technical support, but my senior probably did in the past, and I do not have details about that experience. On the UI perspective and software perspective, I give GoAnywhere MFT 9.5 out of 10. On technical support, it is probably the best one. We did not face any issue as far as I know.

Positive

We previously used IBM software and FileZilla for file transfer. Compared to those options, the user interaction and UI that GoAnywhere MFT provides is much better. I am not very familiar with the previous software, but the latest one that we have, GoAnywhere MFT, is the easiest and best MFT solution that we have right now. I think it is easy to use.

I did not use any connector to integrate the software with our environment. We do use GoAnywhere MFT software logs loaded in our SIEM tool, Splunk. We have to examine the errors and where the transfer failed and what the issue was.

For the deployment process of GoAnywhere MFT, we have a specific team dedicated to deploying this software and all the agents that we require.

GoAnywhere MFT is likely for the updates only when it comes to maintenance.

I do not have any information about the pricing for GoAnywhere MFT, such as which package my organization received or which subscription they obtained. However, it is good software to use. I do not have details about the pricing. It is managed by the management team in the SOC.

I did not get a chance to explore all the solutions available in GoAnywhere MFT. Based on how much I have used this software in my field or in my day-to-day work, I would rate it at 9.5 out of 10.

We do not use the secure forms in GoAnywhere MFT. I can recommend GoAnywhere MFT to other users. Previously we used an SFTP solution because it is specifically built for SFTP file transfer. Now with this software, it provides connectivity with the cloud, automation, and scripting capabilities. We can say it is the best solution for cloud security and the SOC analysts that we usually work with.

From the improvement perspective, I can say that for the configuration and automation part, my end team was using GoAnywhere MFT for all the vulnerability management and patches. From our team perspective, we use this for file transfer. It was a good experience with this software because it has multiple use cases. My team is using this software, probably because someone recommended it or they found this software through a recommendation from senior members. It is a good solution. We have a base of the software that is required for security, including Splunk and CrowdStrike. I can say it is the best one in the market.

On my side, we use the SOPs that were made by our own team. We did not go to the main actual product website that they have as the documented website because we have a specific use case and we know how to use GoAnywhere MFT, and all the knowledge transfer is conducted from team member to team member. The documentation is clear, similar to the AWS documentation that I use. I can say it is clear and easy to understand. My overall rating for this product is 9 out of 10.

Hybrid Cloud

Amazon Web Services (AWS)

Our use case for GoAnywhere MFT  is automating secure file transfers between internal systems and client applications.

The standout feature of GoAnywhere MFT  is the centralized dashboard for monitoring all file transfers, which saves time and gives me a sense of reliability.

We use Secure Forms for client onboarding, allowing external users to upload sensitive data.

I use Secure Forms 80 to 90% for client onboarding.

We are using the GoFast feature for large data transfers.

My data transfer times have been reduced by 50%; previously, it used to take an hour or more, but now it takes between 15 to 30 minutes.

The ROI of using GoAnywhere MFT  is a 50% reduction in operational time, allowing me to use that time for more productive environments.

We can improve GoAnywhere MFT 's API documentation and automation logs, which will make it more user-friendly and help people comprehend it much more effectively, reducing friction.

I have been using GoAnywhere MFT for six months.

I would rate the stability of GoAnywhere MFT an eight.

I would rate scalability of GoAnywhere MFT an eight.

In regards to the technical support for GoAnywhere MFT, I would rate support an eight out of ten.

Positive

When comparing GoAnywhere MFT with other solutions, it offers a balance between security, ease of use, and cost-effectiveness.

I am comparing GoAnywhere MFT to MuleSoft, IBM Sterling, and Axway.

My thoughts on the pricing for GoAnywhere MFT are that it's relatively high, and we have to think twice.

I do not use the connectors for services such as Salesforce , SharePoint , Dynamics, or any other services.

I do not use GoAnywhere Agents.

I have not considered GoAnywhere MFT for API and integrations yet.

I highly recommend GoAnywhere MFT to other users.

I will share about GoAnywhere MFT features; most of my teammates have been struggling to find a centralized dashboard for file transferring, which is the main thing we want, along with the time savings and reliability it provides.

I rate GoAnywhere MFT a nine out of ten.

On-premises

Other

What do you like best about the product?

What I appreciate most about GoAnywhere MFT is its strong emphasis on secure, automated file transfers, complete with detailed audit trails. The platform streamlines complex workflows by offering seamless integration with a variety of systems using APIs and connectors. Its centralized management console allows for straightforward monitoring and control of all file movements. In summary, GoAnywhere MFT significantly improves security, compliance, and efficiency when it comes to enterprise data transfers.

What do you dislike about the product?

One aspect I find challenging about GoAnywhere MFT is that the initial setup and configuration process can be quite complicated, especially for those who are new to the platform. Although the interface offers robust features, it often appears outdated and is less user-friendly than more modern solutions. The licensing fees can also be a significant burden for smaller organizations. Furthermore, resolving some integration issues may demand advanced technical knowledge or assistance from the vendor.

What problems is the product solving and how is that benefiting you?

GoAnywhere MFT addresses the challenge of securely transferring files among internal systems, partners, and cloud environments. By removing the reliance on manual file sharing or less secure methods such as FTP, it helps maintain data privacy and supports compliance requirements. The automation of file transfer workflows not only saves time but also minimizes the risk of human error. In summary, it enhances operational efficiency, strengthens security, and increases the reliability of data exchange processes.

What do you like best about the product?

We implemented GoAnywhere MFT as our file transfer solution to manage both external vendor communications and various internal processes. Because of our transfer requirements, we handle several thousand incoming PDF files each day, and GoAnywhere offered a straightforward way to ensure all these files are directed to the correct locations for our business operations. For more routine tasks, creating jobs is simple, and the auditing features give us clear visibility into the activity on our transfer server at any time. We also chose to deploy the MFT server and gateway to facilite external connections through a static IP provided by Azure allowing for high avallavbility accros our data centers. In the past year, we had one support incident during a upgrade that the GoAnywhere team was able to quickly resolve over the phone and get our environment work.

What do you dislike about the product?

One area that we would like to see an additional feature is the ability to browse a partner SFTP server when testing. Luckily due to feature set of GoAnywhere, I've created a job that emails the directory listing or contents of a server so we can review and determine what connections we need to make.

What problems is the product solving and how is that benefiting you?

We chose GoAnywhere to address two main business challenges, and over time, we've discovered even more ways to use the product. At first, our primary need was to handle a large volume of PDF transactions and organize them into specific internal locations. We also required an SFTP server so our partners could securely upload and download files, as well as run scheduled jobs. In addition, we've used GoAnywhere to streamline several internal processes, with scheduled internal jobs leading to further improvements.