Fortra's GoAnywhere MFT for Linux (BYOL)

My major use is always file transferring. We're a big IT team, so different IT people use different parts, but my major case is always file transferring. Using the automated features helps me save time.

Using the automated features helps me save time. I have tried using the connectors that go with GoAnywhere MFT  for Salesforce , SharePoint  Online, Dynamics 365, and others. In most cases, I use Google Cloud  storage, which is the main case. Secure Forms enable end-users to fill out and submit information through a secure platform that keeps our data protected.

I have no major dislikes generally. I just had some challenges when I was starting to use it. Sometimes I could lose files and maybe lose trace of where they had been hidden, but with time, I got used to the system, and it becomes so much easier to use.

Initially, the setup was kind of hard for me. I had to take a long time to adapt to the system.

At my end, I'm okay with everything at the moment. There are no major issues. My major challenges were getting used to it, and once that happened, I have no major challenges now. Every feature is okay currently for me.

I started in November and think to get used to the system took me about two and a half months, by January.

It is a good solution. It is stable.

I look at scalability, and I say both are good. Stability and scalability are both good.

I had to contact technical support once at the start when I was getting used to it. The support is good. I got feedback on time, and I was able to resolve whatever I wanted. Though I forgot what I was inquiring about, the response was good, and I resolved my issue.

If I were to put the support on a scale from one to ten, I would give them eight out of ten.

The setup was initially kind of hard for me. It took a long time to adapt to the system.

I have not used any alternatives to GoAnywhere MFT . At my new job, I had nothing to deal with this previously, so I just got this as a new thing at my new workplace.

I think about the agents, and they are not bad. I mention that I am using Secure Forms whereby I get the end-users to fill out and submit information through the online secure platform that helps us to keep our data secure with no traces and no leaks. Being online-based, it helps us save a lot of time.

I'm somewhat familiar with pricing. I just have a small clue about it since I'm mostly in the IT department, but what I know is the pricing is fair. Though it is always charged with add-ons, the more features you need, the more add-ons you get. It is fairly priced and not so expensive.

I would give this product a rating of eight out of ten.

My use cases for GoAnywhere MFT  are automating and securing file transfer workflows.

What I appreciate most about GoAnywhere MFT  is the SFTP file transfer capability, which is a secure file transfer protocol. It also includes a file encryption module, scheduling, and email notification features, which are very useful. GoAnywhere MFT  does not require any maintenance on my end; it is all being taken care of by the developers.

One area where they could improve GoAnywhere MFT  is the UI, as it feels outdated.

I have been using GoAnywhere MFT for about six to twelve months.

I have not seen any instability or issues with stability in GoAnywhere MFT, but I mentioned that the UI feels outdated.

I have contacted their customer support, but they are quite busy and reply in approximately three to four days. The quality of their support for GoAnywhere MFT was not as they mentioned on their website; it was supposed to be 24/7, but they are taking two to three days to reply to my emails. I messaged them three to four times, but they are consistently late in responding.

When they did answer, the quality of their responses was good, but the response time was not satisfactory. They advertise 24/7 support and response within 24 hours, but they are taking at least two days to reply.

I switched from Salesforce  Workflow to GoAnywhere MFT.

When I first started using GoAnywhere MFT, it was very easy. I watched a video tutorial on YouTube and it took me approximately 23 minutes to fully understand how to use GoAnywhere MFT. After that, I did not need any additional explanation.

We are not using the included connectors in GoAnywhere MFT right now; I mentioned that we were using them before, but I am not using them currently. I do use the Agents in GoAnywhere MFT. The review which I wrote on G2 about this was based on my usage of this software approximately three to four months prior, but I am not using it currently.

I have never used features in GoAnywhere MFT such as Secure Forms, GoFast, or Agents; I only use the SFTP transfer protocol. Leaving the support aside, I would rate GoAnywhere MFT 7 out of 10. If I were to rate only the support, I would give them a 5 out of 10.