To secure files in an encryption mode outside of the organization between different clients, wherever encryption needs to be enabled, is my main use case for GoAnywhere MFT. Whenever we want to share confidential files with clients so that no one can have unauthorized access to the files, we have used GoAnywhere MFT for this purpose, and also where encryption needs to be enabled.
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Secure and Automated File Transfers, But a Steep Learning Curve
What do you like best about the product?
I use GoAnywhere MFT to securely transfer and manage sensitive files with encryption and access control. I like its strong security combined with automation, which makes secure file transfers easy and runs reliably in the background. The automation aspect saves time by handling repetitive file transfers without manual effort. I also appreciate the auditing and compliance features, which give me peace of mind with detailed visibility into every action, making it easier to track activity, meet compliance requirements, and quickly identify issues.
What do you dislike about the product?
I find GoAnywhere MFT a bit complex to set up at first and the interface is not always as smooth or intuitive as it could be. It could be improved with a more modern and intuitive user interface and a simpler initial setup process. Better onboarding, clearer documentation, and more flexible pricing options would also make it easier to adopt and use, especially for smaller teams.
What problems is the product solving and how is that benefiting you?
I use GoAnywhere MFT to securely transfer sensitive files, meeting compliance with encryption and access control. It automates and tracks file transfers, reducing errors and manual work. The auditing and reporting features provide full visibility and compliance tracking, saving time and effort.
Secure file sharing has protected confidential data and saves time with bulk encrypted transfers
What is our primary use case?
What is most valuable?
A unique situation is that the file size does not matter when we transfer files with GoAnywhere MFT. Some certain products have size limitations, but GoAnywhere MFT does not have that option. The file size is unlimited and can be shared.
Apart from the shared mentioned users, with GoAnywhere MFT, no other user will be able to access the files as they are encrypted. GoAnywhere MFT provides the best encryption mode in sharing files, which stands out for me compared to other solutions I have seen.
We were facing issues with sharing documents or files outside of the organization, and we were uncertain whether the user is a trusted user or not. GoAnywhere MFT provides an authentication way, ensuring that only verified users can be shared the documents. That is a great positive impact created by GoAnywhere MFT.
Time has been saved. GoAnywhere MFT has saved us a lot of time. Instead of making files into bit size and sharing them over different platforms, GoAnywhere MFT has an option to send files in a bulk mode. As the file size does not matter, we can share any amount of file size.
Whenever we want to share files with people outside of the organization, once the users are verified, they do not need to be verified again and again. This saves us time in sharing files, allowing them to share files unlimited times. Additionally, the support that needs to be provided to this product is very minimal, which are the positive relevant metrics.
What needs improvement?
GoAnywhere MFT can be synchronized with artificial intelligence so that it can briefly explain what kind of document it is. That feature could be enabled.
For how long have I used the solution?
It has been two years since I have been using GoAnywhere MFT.
What do I think about the stability of the solution?
GoAnywhere MFT is very stable.
What do I think about the scalability of the solution?
GoAnywhere MFT can be scalable.
How are customer service and support?
The customer support is quite good. Whenever we face issues with the product, the customer support does not take much time in resolving it, providing us with the resolution or a defect fix before the SLA expires.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
We have previously used IBM Files for sharing files outside of the organization, but it does not have a lot of features that GoAnywhere MFT has, so we have migrated to GoAnywhere MFT.
What's my experience with pricing, setup cost, and licensing?
Though I was not involved in the pricing and license cost, it is fairly industry standard.
Which other solutions did I evaluate?
We have evaluated many products in the industry, and though I cannot name them specifically, we had a list of five to six products that were reviewed and chose one that could generate us value, which is how we got to know GoAnywhere MFT.
What other advice do I have?
GoAnywhere MFT is a good choice for any customer who wants to share files confidentially in an encryption mode. GoAnywhere MFT is one of the top products to be considered among the top peers. I gave this review a rating of 9 out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Secure, Automated File Transfers with GoAnywhere MFT
What do you like best about the product?
I like how GoAnywhere MFT makes workflow automation easier and speeds up setup, saving time in managing content across different roles. The automation works well, and data is handled securely. The support is reliable, making the evaluation process smooth. I find the dashboard easy to use, and the alerts help us spot and fix issues faster. The automation tools, secure file transfer, and easy-to-use dashboard are features we value most as they save time, reduce errors, and make monitoring simple.
What do you dislike about the product?
Advanced setup and custom workflows can be tricky and the learning curve is a bit steep. Some processes are not very easy to set up. It would help if the setup for advanced workflows was simpler and more user-friendly.
What problems is the product solving and how is that benefiting you?
I use GoAnywhere MFT to securely transfer files, automate workflows, and manage large files centrally, reducing manual work and improving security. It solves problems like manual file transfers, errors, and unorganized scripts, making file sharing more secure and saving us time.
Secure encrypted file sharing has transformed how we transfer large client data and code
What is our primary use case?
My main use case for GoAnywhere MFT is file transfer. Before using GoAnywhere MFT for file transfer, we could only transfer 2GB of data using one of the free tools, but after we started using GoAnywhere, our files are very secure and encrypted because we work on client data, so we can securely share all the database and all the code with our clients.
We started using GoAnywhere MFT four months ago, and our major use case is file transfer because we are working on some tools related to banking and e-commerce, so we use this tool for sending data to our clients.
What is most valuable?
The best feature of GoAnywhere MFT, in my opinion, is file sharing in encrypted form. The encryption feature in GoAnywhere MFT stands out for me because while the initial setup is a bit complicated, the encrypted use cases are excellent compared to other tools, which is why we can use this tool.
I would add that GoAnywhere MFT includes secure transfer protocols such as HTTPS, SFTP, and FTPS and more advanced B2B standards, and the encryption, authentication, and access control are features I appreciate most, along with reporting. GoAnywhere MFT has impacted my organization positively, with security being the most important reason we use this tool.
What needs improvement?
I believe that GoAnywhere MFT can be improved because the initial setup is somewhat challenging for a new user, so they need to make the initial feature easier for everyone, whether new or experienced users. I also think that the UI needs improvement, aiming for cleaner and quicker visuals.
For how long have I used the solution?
I have been using GoAnywhere MFT for the last four months.
What do I think about the stability of the solution?
GoAnywhere MFT is stable in my experience.
What do I think about the scalability of the solution?
GoAnywhere MFT's scalability is great.
How are customer service and support?
The customer support for GoAnywhere MFT is good.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
Previously, we used WeTransfer. We decided to switch from WeTransfer to GoAnywhere MFT because WeTransfer is not secure and there is a limit of only 2GB that we can send to clients, but with GoAnywhere, we can send more than 2GB.
How was the initial setup?
We purchased GoAnywhere MFT directly from their website.
What about the implementation team?
We purchased GoAnywhere MFT directly from their website.
What was our ROI?
We have seen a return on investment. GoAnywhere MFT saves a lot of time for our team, allowing us to share files securely with our clients.
Which other solutions did I evaluate?
I did not evaluate other options before choosing GoAnywhere MFT; I researched this tool and after that, I purchased it without looking at other tools.
What other advice do I have?
This tool is much faster compared to other tools, and our clients feel more secure about their data. Although we have faced errors in some cases, not with this tool. I would advise others to use GoAnywhere MFT instead of other tools because it is secure and faster than the competition.
Overall, GoAnywhere MFT has been a reliable and secure solution for managing file transfers in our organization, being very helpful for our team and clients in terms of security, workflow, and automation. I would recommend GoAnywhere MFT to my friends and other organizations if anyone asks me because it is an amazing tool for the file transfer field. I gave this product a rating of eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Secure file transfers have become centralized and simple for internal and external partners
What is our primary use case?
I use GoAnywhere MFT primarily as an enterprise managed file transfer solution for securing files between internal systems and external windows in cloud platforms. My use case includes SFTP, file encryption, and related functionalities.
What is most valuable?
I use Secure Forms in GoAnywhere MFT for external and internal users to upload and download files through a secure web interface without giving them my SFTP credentials.
I also use agents in GoAnywhere MFT for file transfer and encryption purposes. They are used for file transcription, agent execution for file transfer and encryption.
Regarding the agents in GoAnywhere MFT, they are used for remote or internal servers that allow secure connections. The agents are installed on my target servers such as Linux and Windows Server and they make an inbound TLS connection with GoAnywhere MFT.
What needs improvement?
I want to highlight the user interface as an area for improvement in GoAnywhere MFT, as it is slightly difficult to understand. If this aspect can be improved, it would be a very good product.
For how long have I used the solution?
I have been using GoAnywhere MFT for approximately six months.
What do I think about the stability of the solution?
GoAnywhere MFT is stable. I have not seen any lags in the product.
What do I think about the scalability of the solution?
Minor upgrades in GoAnywhere MFT require planning and testing. Whenever I perform minor upgrades, they are generally smooth, but the process does require some planning and testing. The upgrades did not introduce instability.
How are customer service and support?
I have not contacted technical support regarding GoAnywhere MFT, but I have technical support available.
How would you rate customer service and support?
How was the initial setup?
The initial deployment of GoAnywhere MFT is good. I just have to install the agents and it is easy.
What about the implementation team?
I am the only person involved in the deployment of GoAnywhere MFT. My tech lead is helping me, but I am the only person managing the implementation.
What's my experience with pricing, setup cost, and licensing?
GoAnywhere MFT pricing is fine for me. I do not have any complaints regarding the pricing because SFTP is the most valuable asset in the organization.
Which other solutions did I evaluate?
Regarding alternatives to GoAnywhere MFT, I previously used SFTP directly on the server. I have not used any third-party alternative, and this is the first managed file transfer solution I have used.
What other advice do I have?
I have not currently used connectors for Salesforce, SharePoint, Dynamics 365, and other services.
When I first started using GoAnywhere MFT, it took around two days to set up everything because SFTP requires all port openings and proper configuration. From my experience, GoAnywhere MFT does not require any maintenance on my end.
My overall rating for this product is 9 out of 10.
Secure file transfers have protected confidential data and simplify cross-team collaboration
What is our primary use case?
GoAnywhere MFT is used to securely transfer confidential files between departments and among colleagues. The primary use cases include file transfer, encrypted file transfer, and quick file transfer. A dashboard is available through which managers can monitor all file transfer activities.
GoAnywhere's connectors are utilized for services including Salesforce and Zoho CRM. GoAnywhere MFT is connected with Zoho and Salesforce Sales Cloud, which brings seamlessness to the sales and marketing teams of our organization.
GoAnywhere's connectors are very important to our operations because they reduce time and simplify connectivity between teams. This reduction in time and operational costs is very beneficial for us.
Regarding the range of connectors that GoAnywhere MFT provides out of the box, we use Zoho, Salesforce, and other Microsoft software, which are a few of the connectors we work with.
GoAnywhere's Secure Forms functionality is used whenever we need to get data from customers. The Secure Forms are beneficial, and other teams use them as well. When using GoAnywhere's Secure Forms functionality, we collect information securely from clients or vendors. Secure Forms are used to gather this information so we can sort and filter it according to our needs.
What is most valuable?
The best features in GoAnywhere MFT that I appreciate are the safety of file transfer and the dashboard feature, which makes it easier to track the files and all other things related to file transfer. Encryption regarding the safety of confidential files and the dashboard are the two major positive factors of this software.
The main benefits observed from using GoAnywhere MFT, which helped to improve the way our organization functions, are significant. Earlier, a local software or local system was used to transfer files, which was not very useful. Everything is now online and cloud-based, making it significantly more beneficial for transferring files and migrating from the earlier system. GoAnywhere MFT provides flexibility and is very quick, which are the key improvements.
Measurable benefits have been observed from GoAnywhere MFT in terms of operation efficiency with file transfer, as it is quick and efficient. It also saves time and provides safety for confidential files. GoAnywhere MFT has saved time in connecting securely with the third parties we need to collaborate with.
What needs improvement?
Two areas for improvement in GoAnywhere MFT are that the initial configuration is a bit difficult for people from non-technical backgrounds, and there is sometimes slowness when transferring large files. Additional guides and manuals are needed for better configuration and to address the speed issues with large file transfers.
In the next releases of GoAnywhere MFT, I would like to see some no-code tools and more plugins provided.
For how long have I used the solution?
I have been working with GoAnywhere MFT for around eight to nine months.
What do I think about the stability of the solution?
GoAnywhere MFT is stable with no major issues apart from the mentioned slowness when transferring files.
What do I think about the scalability of the solution?
GoAnywhere MFT is scalable, as it is primarily used by medium and large enterprises. It can scale according to our needs.
Which solution did I use previously and why did I switch?
Before choosing GoAnywhere MFT, other options were explored, but the decision was made that it provides value for money. Different SaaS products were searched for, but they did not fit our needs, which is why GoAnywhere MFT was chosen.
The pros of GoAnywhere MFT compared to others include its strong encryption technologies, which are essential for our confidentiality needs when transferring files. This key USP stands out and is why GoAnywhere MFT was selected.
What other advice do I have?
When discussing the cost of GoAnywhere MFT, if an organization's size is small, it may not be very beneficial. However, for medium level or large enterprises, it is definitely cost-efficient and very beneficial for internal file transfer systems. GoAnywhere MFT is a good software, providing value for money, and it delivers what it advertises. I would recommend the software to organizations of medium or large size. The review rating for GoAnywhere MFT is 8.5 out of 10.
Secure File Transfers with Room for Integration Improvement
What do you like best about the product?
I like using GoAnywhere MFT for secure and automated file transfers due to its encryption services. I appreciate its centralized monitoring control system, which allows me to check file transfers effectively. I also enjoy that it is fast in speed while sharing files.
What do you dislike about the product?
GoAnywhere MFT needs to improve on the integration front as it becomes a bit difficult for non-technical people to understand. They need to provide better supporting documents or offer no-code or low-code tools. The initial setup is a bit complicated, but manageable.
What problems is the product solving and how is that benefiting you?
I use GoAnywhere MFT for secure and automated file transfers, solving the risk of sharing confidential files with encryption.
Robust File Management, Needs UI Refinements
What do you like best about the product?
I like how GoAnywhere MFT combines secure file transfers, automation, and monitoring in one easy-to-manage platform. It's valuable to me because it secures sensitive file transfers, automates repetitive workflows, and provides clear monitoring and alerts to quickly resolve issues and ensure reliability. It reduces errors from manual transfers, replaces scattered FTP scripts, ensures encryption and compliance, and makes troubleshooting failed transfers much easier for me. The initial setup was quick and simple.
What do you dislike about the product?
While the core functionality is strong, the UI and documentation for advanced use cases could be improved to reduce the learning curve. The UI could better visualize complex workflows with fewer clicks and clearer error messages, and the documentation would benefit from more real-world, step-by-step examples for advanced use cases.
What problems is the product solving and how is that benefiting you?
I use GoAnywhere MFT to automate secure file exchanges, improving visibility and ensuring compliance. It reduces errors from manual transfers, replaces scattered FTP scripts, ensures encryption, and simplifies troubleshooting. It secures sensitive transfers, automates workflows, and provides monitoring and alerts for reliability.
Secure file sharing across hospitals has improved patient report reviews and collaboration
What is our primary use case?
We are using GoAnywhere MFT in our software to create reports for patients, and we are placing those reports, which are basically PDF files, into GoAnywhere MFT so that different hospitals with their different software can fetch the reports. We use this to share PDF reports across the hospital chain.
In development, with GoAnywhere Secure Forms, we have a process where a patient report is created and then reviewed by multiple senior doctors, and for that purpose, we use this form to review and share feedback.
What is most valuable?
From my developer perspective, I appreciate GoAnywhere MFT because it supports almost all file transfer protocols including SFTP, HTTPS, and FTP, which are my main requirements since we are integrating from many third-party systems. The maximum file transfer support is the main feature I appreciate, as it is very useful for our operations.
The main benefits I have seen from using GoAnywhere MFT are related to data security because our patient reports are very critical, and it was very challenging for us to securely deliver these reports to different hospitals. This was our main challenge, and GoAnywhere MFT handles our data security needs very securely.
In terms of measurable benefits with GoAnywhere MFT, we have improved efficiency because we can now share secure files across our hospitals' networks very efficiently and safely.
GoAnywhere MFT has saved us time in securely connecting with the third parties we need to collaborate with, and I would give it a ten for security, as it is our main requirement.
The use of Secure Forms is useful for us in terms of getting feedback from multiple stakeholders, so it is beneficial for our operations.
What needs improvement?
Overall, GoAnywhere MFT is good for our organization, but sometimes we receive complaints from clients about lag, particularly when transferring larger files. We get feedback that it sometimes fails or takes too much time, causing operations to time out. I would appreciate improvements in performance.
I think GoAnywhere MFT could include more AI in the next release, as it deals with files containing lots of content, and broader AI integration would be a great help.
For how long have I used the solution?
I have been working with GoAnywhere MFT for more than a year.
What do I think about the stability of the solution?
We have not experienced downtime with GoAnywhere MFT, but for large files, we do get reports from clients about timing out during transfers.
What do I think about the scalability of the solution?
GoAnywhere MFT is very scalable.
How are customer service and support?
We have connected with the technical support team multiple times after implementation while testing, but now everything is stable.
I would rate the technical support around nine on a scale of one to ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of GoAnywhere MFT was straightforward, as there was no complexity. We had some documentation from the vendor, and we followed the steps, and it worked.
What was our ROI?
GoAnywhere MFT is time-saving for us.
What other advice do I have?
We are using SharePoint as part of our GoAnywhere MFT integrations.
We have sufficient connectors to connect with other vendors using GoAnywhere MFT, so we are satisfied on that front.
The connectors provided by GoAnywhere MFT are very important because we need to connect to many third-party vendors, making them essential for our operations.
While we have achieved a lot with GoAnywhere MFT, we are communicating with additional vendors and will need a further solution to centralize processes.
I would advise other organizations considering GoAnywhere MFT that it is very good for handling secured file sharing across networks. I rate this product a nine overall.
Secure file transfers across business systems
What do you like best about the product?
In my case, the most useful aspect of GoAnywhere MFT is the amount of effort it takes off tasks that are routine. Once configured, it manages a high frequency of movement of files between cloud systems and partner systems with minimal input. The manner it connects with our existing software simplifies our day to day activities. I also appreciate the vast array of features since it implies fewer hand corrective interventions and the removal of stress when it comes to external data exchanges.
What do you dislike about the product?
The problem that I have with GoAnywhere MFT is that it can be so demanding when there are changes to be made. Modifications or integrations are time consuming. There are numerous features and it is easy to get things too complicated. This, at times, has slowed us down when partners required quick change and this can disrupt normal operations unless planned adjustments are made.
What problems is the product solving and how is that benefiting you?
The issue with unreliable and manual file transfers is addressed by GoAnywhere MFT. My team wasted too much time before using it checking failed jobs and resending files. Now, when there is correct implementation and good integration within the systems, then there are few cases of those problems. It is applicable to me and has made work done by teams easier since files come as expected. It liberates time and minimizes stress in day to day operations.
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