My use case is for secure file transfer between internal systems and external partners in a financial service environment. We rely on it for automated nightly batches of jobs.
External reviews
External reviews are not included in the AWS star rating for the product.
Has improved secure file sharing with automated workflows and encrypted forms
What is our primary use case?
What is most valuable?
The best features I enjoy about GoAnywhere MFT are its automation and workflow studio. We use its drag and drop interface for building workflows in interpreter and powerful mode, which is the best feature we appreciate about this tool.
GoAnywhere MFT has improved my organization by making it easy to share files between two or more servers. From one computer, a user can share a file with a different user in an easy and secure way. End-to-end encryption allows data to be transferred between two servers or between two users. It is far more secure and easy for transferring files.
What needs improvement?
I think GoAnywhere MFT can improve in UI/UX redesigning and better cloud-native deployments. My environment is mostly built on the cloud, so if it were more compatible with the cloud, deployment would be easier for us.
I have it deployed on the cloud, but it does not provide better features on the cloud. I would appreciate enhancements for Kubernetes and serverless compute services.
For how long have I used the solution?
I have been using this solution for one and a half years.
What do I think about the stability of the solution?
I would rate the stability a seven. I think it is a seven because sometimes it lags.
What do I think about the scalability of the solution?
I would rate the scalability of GoAnywhere MFT as a nine. It is easy to use and scalable.
How are customer service and support?
I would rate the technical support between eight to nine. They provide great help. I would rate it a nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I do not use any other platforms to compare GoAnywhere MFT. We are compatible with MFT, which is why we are using it on our domain.
How was the initial setup?
The deployment overall was easier to use.
What about the implementation team?
GoAnywhere MFT was purchased earlier by my seniors. We have been using it since then.
What was our ROI?
I have seen a return on investment of fifty percent.
What's my experience with pricing, setup cost, and licensing?
My thoughts on the pricing are that it is cheap.
Which other solutions did I evaluate?
I do not use GoAnywhere Connectors for Salesforce, SharePoint Online, Microsoft Dynamics 365, or any other software.
What other advice do I have?
I have deployed GoAnywhere MFT Agents on remote servers to push and pull files securely. Using the agents is a great way to extend GoAnywhere MFT capability to branch offices and partner systems without exposing the main server.
I use Secure Forms with GoAnywhere MFT for collecting sensitive data from clients, such as KYC documents or onboarding forms. These Secure Forms have helped my business by being customizable and encrypted, which helps us avoid insecure emails and attachments.
I have not yet integrated the GoFast feature to accelerate data transmission with our environment, but I am expecting to in the future.
Between seven to eight people use GoAnywhere MFT. Maintenance such as updates or patching does not fall under our team responsibilities. I can recommend this product to different users and teams as it supports PING, SFTP, and HTTP protocols, which are more secure and easy to use. I gave this product a rating of nine.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Has enabled secure file transfers for daily SOC analysis and supports cloud connectivity
What is our primary use case?
I work as a SOC analyst in my organization, and we usually use GoAnywhere MFT to transfer files from one premises or cloud environment to our systems for analysis. We install the GoAnywhere agent on the cloud environment to transfer files from that system to our local machine for analysis.
In our case, we usually obtain user logs or system logs for analysis or to review the system logs for any compromises at the endpoint. The data is not much in the GB range; we can say it probably stays in the MB range. We do not use the GoFast feature, but there are a few cases in the past where my team used that feature, though I do not have details about it now.
For the deployment process of GoAnywhere MFT, we have a specific team dedicated to deploying this software and all the agents that we require. We are the core users in our organization that use this application to transfer files between organizations in a secure manner, protecting data at rest and data in transit. We use the encryption protocol provided by the software to secure our data and use GoAnywhere MFT to conduct our SFTP work.
Approximately, my team has 37 members total, including three teams: the main SOC team, the FR (first response team), and the cloud security supporting team. We are 12 members in the CSS team, and I am sure that 12 members use GoAnywhere MFT. The FR team also uses it, with approximately 15 to 16 members in that team. The total is around 28 to 30 members that use this. I do not know about the upper management and what they use, but if they purchased GoAnywhere MFT, they probably use it as well.
What is most valuable?
GoAnywhere MFT provides us with significant security features. We used previous software, possibly FileZilla, but we did not get any AES in-transit encryption in that software. With GoAnywhere MFT, we are getting in-transit encryption with the AES standard protocol or algorithm.
We use a hybrid model for GoAnywhere MFT deployment.
What needs improvement?
The UI in GoAnywhere MFT does not require improvements, but the backend side where file transfers occur should have one system used to transfer files from end-to-end, from end server to end system. We had a few activities or events in the past where threat actors or hackers targeted MFT solutions or systems or software by exploiting zero-day vulnerabilities. I would say that part should not occur with GoAnywhere MFT in the future. From 2023, I do not think there was any occurrence until now, but in the future, there should not be any because we transfer valuable data from our end-user system to our systems for analysis and all the reports that we generate. There should not be any vulnerability so that a threat actor will not gain access to our data or other things.
For how long have I used the solution?
We have been using GoAnywhere MFT for approximately eight to nine months.
What do I think about the stability of the solution?
For the stability of GoAnywhere MFT during file transfer, I faced a fail event. I am not sure if it is about a downtime or if it is a bug that the software has, or perhaps it is a connectivity issue at the end user. I rate this for stability at 9 out of 10 because there should be a scope for improvement.
I can say 9.5, or 9 to 9.5 out of 10 for the stability of GoAnywhere MFT.
What do I think about the scalability of the solution?
From the scalability perspective of GoAnywhere MFT, I did not transfer or use much data on the software because we transfer less than 1 GB of data within the systems or the cloud environment that we have. I can say during this range, it is the best experience. We had the best experience with the software and did not face any specific issue with it.
For scalability of GoAnywhere MFT, I am not sure about the perspective of highly transferring 100 to 200 GB of data. However, I can say with a 1 GB or 2 GB data transfer perspective, it is 9.3 out of 10.
How are customer service and support?
I did not get a chance to connect with technical support for GoAnywhere MFT because I have not had any incident that required engaging support. We use the software seamlessly to fulfill our goals and have all the resources and technology we want. I did not connect with technical support, but my senior probably did in the past, and I do not have details about that experience. On the UI perspective and software perspective, I give GoAnywhere MFT 9.5 out of 10. On technical support, it is probably the best one. We did not face any issue as far as I know.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used IBM software and FileZilla for file transfer. Compared to those options, the user interaction and UI that GoAnywhere MFT provides is much better. I am not very familiar with the previous software, but the latest one that we have, GoAnywhere MFT, is the easiest and best MFT solution that we have right now. I think it is easy to use.
How was the initial setup?
I did not use any connector to integrate the software with our environment. We do use GoAnywhere MFT software logs loaded in our SIEM tool, Splunk. We have to examine the errors and where the transfer failed and what the issue was.
What about the implementation team?
For the deployment process of GoAnywhere MFT, we have a specific team dedicated to deploying this software and all the agents that we require.
What was our ROI?
GoAnywhere MFT is likely for the updates only when it comes to maintenance.
What's my experience with pricing, setup cost, and licensing?
I do not have any information about the pricing for GoAnywhere MFT, such as which package my organization received or which subscription they obtained. However, it is good software to use. I do not have details about the pricing. It is managed by the management team in the SOC.
Which other solutions did I evaluate?
I did not get a chance to explore all the solutions available in GoAnywhere MFT. Based on how much I have used this software in my field or in my day-to-day work, I would rate it at 9.5 out of 10.
What other advice do I have?
We do not use the secure forms in GoAnywhere MFT. I can recommend GoAnywhere MFT to other users. Previously we used an SFTP solution because it is specifically built for SFTP file transfer. Now with this software, it provides connectivity with the cloud, automation, and scripting capabilities. We can say it is the best solution for cloud security and the SOC analysts that we usually work with.
From the improvement perspective, I can say that for the configuration and automation part, my end team was using GoAnywhere MFT for all the vulnerability management and patches. From our team perspective, we use this for file transfer. It was a good experience with this software because it has multiple use cases. My team is using this software, probably because someone recommended it or they found this software through a recommendation from senior members. It is a good solution. We have a base of the software that is required for security, including Splunk and CrowdStrike. I can say it is the best one in the market.
On my side, we use the SOPs that were made by our own team. We did not go to the main actual product website that they have as the documented website because we have a specific use case and we know how to use GoAnywhere MFT, and all the knowledge transfer is conducted from team member to team member. The documentation is clear, similar to the AWS documentation that I use. I can say it is clear and easy to understand. My overall rating for this product is 9 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Has improved operational efficiency with faster transfers and centralized monitoring
What is our primary use case?
Our use case for GoAnywhere MFT is automating secure file transfers between internal systems and client applications.
What is most valuable?
The standout feature of GoAnywhere MFT is the centralized dashboard for monitoring all file transfers, which saves time and gives me a sense of reliability.
We use Secure Forms for client onboarding, allowing external users to upload sensitive data.
I use Secure Forms 80 to 90% for client onboarding.
We are using the GoFast feature for large data transfers.
My data transfer times have been reduced by 50%; previously, it used to take an hour or more, but now it takes between 15 to 30 minutes.
The ROI of using GoAnywhere MFT is a 50% reduction in operational time, allowing me to use that time for more productive environments.
What needs improvement?
We can improve GoAnywhere MFT's API documentation and automation logs, which will make it more user-friendly and help people comprehend it much more effectively, reducing friction.
For how long have I used the solution?
I have been using GoAnywhere MFT for six months.
What do I think about the stability of the solution?
I would rate the stability of GoAnywhere MFT an eight.
What do I think about the scalability of the solution?
I would rate scalability of GoAnywhere MFT an eight.
How are customer service and support?
In regards to the technical support for GoAnywhere MFT, I would rate support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
When comparing GoAnywhere MFT with other solutions, it offers a balance between security, ease of use, and cost-effectiveness.
I am comparing GoAnywhere MFT to MuleSoft, IBM Sterling, and Axway.
What's my experience with pricing, setup cost, and licensing?
My thoughts on the pricing for GoAnywhere MFT are that it's relatively high, and we have to think twice.
What other advice do I have?
I do not use the connectors for services such as Salesforce, SharePoint, Dynamics, or any other services.
I do not use GoAnywhere Agents.
I have not considered GoAnywhere MFT for API and integrations yet.
I highly recommend GoAnywhere MFT to other users.
I will share about GoAnywhere MFT features; most of my teammates have been struggling to find a centralized dashboard for file transferring, which is the main thing we want, along with the time savings and reliability it provides.
I rate GoAnywhere MFT a nine out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Secure, Efficient File Transfers with a Steep Learning Curve and High Cost
Excellent Option for Managing Internal and External File Transfer
Secure, Automated, and Seamlessly Integrated
Effortless Setup and High Security Drive Encryption Success
Reliable and Secure file Automation
Not only this, but it also allows me to schedule and monitor my file transfer on daily basis with custom scripts.
Also its easy installation and well structured interface make it simple to configure complex workflows and make our frequent use comfortable.
Also the customer support needs to provide a propre channel for communication.
I have automated the repetitive file exchange across my testing and development departments.
Secure and scalable platform for file transfer
I use it on daily basis as there is a frequent requirement for automating the file transfer.
Its ease of implementation and user friendly interface allows me to operate efficiently.
Most preferably my favourite feature is its automation and scheduling capabilities.
Also the initial learning curve curve are too steep but once learn it runs smoothly.
It helps me in secure my data transfer and process automation.
Seamlessly manages secure file transfers and automates scheduling for remote systems
What is our primary use case?
I use GoAnywhere MFT for file management, as well as for converting file extensions from one type to another.
How has it helped my organization?
GoAnywhere agents have helped me extend MFT automations to remote systems; for example, using schedulers, I can schedule jobs weekly, monthly, or hourly, and even halt jobs on specific holidays with cron jobs.
GoAnywhere MFT has saved us approximately 30% of the time in securely connecting with third parties, as it previously took about 50 minutes to transfer files manually, but now it takes about 35 minutes.
What is most valuable?
The best features of GoAnywhere MFT include a very seamless approach to transfer files from one location to another, providing authentication, and authorization using PGP, along with many protocols such as HTTPS, SFTP, and FTP for secure file transfers.
I use the GoFast feature to accelerate data transmission. GoFast has generally affected my operations by helping in encryption and compression, allowing data packets to be encrypted using AES 128 or 256, and supporting optional ZLIB compression to reduce bandwidth usage while facilitating workflow integration and automation for projects and data transfers using UDP instead of just TCP, which is significant for fast delivery.
The solution is quite effective, primarily because most of the comments and commands we utilize are based on Linux commands. Additionally, there is the shell script part. We have the ability to drag and drop various elements, which generates an HTML output for us.
What needs improvement?
In GoAnywhere MFT, there are areas with room for improvement. Some areas of improvement include simpler deployment in certain environments and better documentation. It's important to note that it is proprietary software with limited community documentation.
There are some security vulnerabilities to address, such as patch delays. Additionally, there is an issue with the installation of certificates. This process is proprietary, which means that installing the certificates takes a significant amount of time, including for error logging and troubleshooting. Some reviews indicate that file transfers may fail, and the error logs or diagnostics provided are insufficient. To mitigate this, we employ a redundancy strategy using duplicate use cases. For instance, when transferring files from one location to another, we utilize both a temporary location and an archive location. This redundancy can slow down the process. The reason for this approach is that sometimes, during the transfer of multiple files, some files may get lost. Therefore, we copy files from the temporary location to the archive before completing the transfer. This means that if we attempt to transfer, say, a hundred files and only twenty are successfully transferred, we have no clear way of identifying which twenty have moved successfully since the log feature does not provide this information clearly. These are areas where GoAnywhere MFT can be improved.
For how long have I used the solution?
I have been using GoAnywhere MFT for four years, which is a managed file transfer protocol.
What do I think about the stability of the solution?
I would rate the stability of GoAnywhere MFT at eight out of ten, as it is a good stable product.
What do I think about the scalability of the solution?
GoAnywhere MFT is scalable, as I have transferred large volumes of files, ranging from a few to millions in various environments.
Initially, we bought it for development purposes, and then we used it across different environments. Mainly, the users consist of myself and another developer, so there are around 10 to 15 users in total.
How are customer service and support?
I would rate the technical support that GoAnywhere provides as a seven out of ten because being proprietary software means there is limited community support online, forcing reliance on the GoAnywhere community page for problem-solving.
How would you rate customer service and support?
Neutral
How was the initial setup?
I have deployed it as a standalone application, not primarily in the cloud. It was used with Java, and we had to make some changes using Fuse for deployment. So, we are not using a cloud solution; instead, it is deployed as a standalone application.
Maintenance is required. I'm not entirely sure about the details, as there is another team responsible for maintaining it.
What's my experience with pricing, setup cost, and licensing?
The licensing is complex, and there are various modules and add-on features available. It really depends on what you want in terms of features and specific functionalities. The model is subscription-based, so it varies according to the type of subscription you choose.
It is cost-efficient. One of the most important aspects is that it's not solely based on TCP; it also focuses on UDP. The advantage of UDP is that it allows for faster file transfers, but consistency is not as critical in this case. However, most of the time, users prioritize consistency, which is a key consideration.
It was a direct purchase.
What other advice do I have?
I haven't encountered any use cases where there were problems with GoAnywhere MFT, so I am content with the services provided.
I would recommend GoAnywhere MFT to other users if they have the budget, as it is a proprietary solution; it's essential if secured file transfer is required.
Overall, I would rate GoAnywhere MFT an eight out of ten for its ease of understanding and functionality.