We mainly use GoAnywhere MFT to transfer our files over the cloud in a more secure manner. That is our primary purpose with GoAnywhere MFT. The best advantage of GoAnywhere MFT is that the files we transfer or share are encrypted, so data safety is also one of the main factors that we depend on GoAnywhere MFT for.
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Makes file transfers way easier and more reliable
What do you like best about the product?
Once it is set up, it is genuinely easy to use. Scheduling, automating and monitoring transfers is super smooth and it supports multiple protocols which makes integration quite simple. It has saved us a lot of manual effort to be honest.
What do you dislike about the product?
I found the setup to be confusing at first. The UI felt a bit old school. Some features aren't very intuitive and the documentation could have explained things a little better. But once you're past that, it does it's job well.
What problems is the product solving and how is that benefiting you?
GoAnywhere MFT appears to securely transfer large volumes of files across teams and systems without any manual work. Earlier, we used to rely on scripts and ad-hoc tools which were messy and very prone to errors. This software however centralizes everything, reduces the risk of failed transfers and saves us a lot of time with its automation and features concerning scheduling.
Secured, automated, and centrally managed file transfer solution
What do you like best about the product?
We use GoAnywhere for secure transfer of files. It has easy to use interface and strong encryption capabilities during transit and rest.
What do you dislike about the product?
Scripting, Cobditonal logic takes time to understand. Support can be improved
What problems is the product solving and how is that benefiting you?
It eliminates the security risk while transfering the files. Users can automate the file tranfers based on logic it reduces manual effort.
Empowers secure and rapid data transfer with excellent support service
What is our primary use case?
What is most valuable?
My favorite feature of GoAnywhere MFT is the encryption that is provided, which is very appreciable. In terms of other favorite features, I would say the triggers and the scheduling option that it provides. Also, there's a service called the FileCatalyst service in GoAnywhere MFT that allows us to send larger files in a much quicker fashion, approximately five or six times quicker than a regular file transfer, so that is also one of the cool features about GoAnywhere MFT.
We immediately saw the benefits of GoAnywhere MFT because it is a cloud-based solution and that is where we were lacking in transferring data in a more secure manner. We were struggling with that, so with GoAnywhere MFT, we were able to resolve this immediately.
What needs improvement?
The cloud connectivity of GoAnywhere MFT to connect to different applications such as Microsoft Azure, Amazon, or Google Cloud could improve, as it's a little bit patchy right now. They do provide it, which is very good, but it's a little bit patchy. Apart from that, I don't think there's anything else that they can improve.
For how long have I used the solution?
I have been using GoAnywhere MFT for about a year and a half.
What was my experience with deployment of the solution?
The initial deployment of GoAnywhere MFT was pretty straightforward and pretty easy. Since this is a cloud solution, we just had to create logins and proceed from there, so it wasn't difficult.
What do I think about the stability of the solution?
The GoAnywhere MFT platform hasn't crashed or experienced any issues so far; it's pretty smooth. This being a cloud solution for us depends on our internet connectivity, so it is quite stable. Only the connection with other applications that I mentioned earlier could improve, but apart from that, it's pretty stable.
What do I think about the scalability of the solution?
In terms of scalability, it's quite scalable as more and more data we keep on adding. The size of the files that we continue to transfer via GoAnywhere MFT has increased from the day we started to now.
How are customer service and support?
I have contacted the customer support of GoAnywhere MFT quite a few times.
The customer support team is very kind and polite. They're knowledgeable, as I go to them with many queries and doubts, and they don't hesitate to provide solutions. They are quick, with a response time within six to 12 hours, which is pretty good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using GoAnywhere MFT, I was mainly dependent on Zoho Cloud, which was not good for us. That's why we switched to GoAnywhere MFT.
How was the initial setup?
The onboarding process for GoAnywhere MFT took maybe a day or two, not more.
What about the implementation team?
For the deployment of GoAnywhere MFT, we had a team, but it's a one-person job.
What was our ROI?
On a scale from one to ten, I give a score of ten out of ten for the support of GoAnywhere MFT.
What other advice do I have?
I'm pretty clear with my experience using GoAnywhere MFT. I rate this solution as ten out of ten.
GoAnywhere MFT: Secure, Reliable and Powerful
What do you like best about the product?
I can easily schedule the workflow to upload or download files without any manual steps also the audit feature is great which provide me complete view of from where and what has been upload.
What do you dislike about the product?
I dislike that after update they disrupts the workflow which requires the tweaking. The limited documentation regarding advance features.
What problems is the product solving and how is that benefiting you?
Before I have to rely on manual workflow which somehow waste a lot of time and rise the security risk now everything is automatic.
Reliable automated transfer tools with strong security
What do you like best about the product?
GoAnywhere MFT makes it easy to automate secure file transfers in our internal systems. The scheduler works great, we use it to send large reports and files across teams on a fixed schedule. The logs are detailed making it easy to track both sent and received files. The dashboard offers a decent overview of system activity and the process status.
What do you dislike about the product?
The user interface feels outdated like something from the early dot com period. The initial workflow setup can take some time and some integration features feel slightly buggy. The core functionality is solid and it does the job well, so we can easily overlook the little drawbacks.
What problems is the product solving and how is that benefiting you?
The biggest solve is the manual file transfers reduction. GoAnywhere replaced our previous FTP tools and manual steps with a fully automated system. The transfer processes are fully automated with encryption and role-based controls for our IT team.
Reliable performance with room for interface improvements
What is our primary use case?
Currently, we use GoAnywhere MFT for data to automate sharing big or large data and secure information.
I can say it handles large loads of data which allows the organization to connect to internal and external systems.
I also exchange and write data using the standard protocols.
What is most valuable?
I appreciate GoAnywhere MFT because it is reliable and can handle large loads of data.
It has many good features. It is an ultimate tool for large data.
The amount of information it can handle is the best feature for me.
What needs improvement?
The support for GoAnywhere MFT is not consistent. There was a time I received a response, but it did not fully resolve the problems I had.
The interface needs a makeover.
When I have many workflows running simultaneously, the interface of GoAnywhere MFT can lag, which makes it take longer whenever I am working.
For how long have I used the solution?
I have been using it for about one and a half years.
What was my experience with deployment of the solution?
The initial deployment of GoAnywhere MFT was moderate. It was easy.
What do I think about the stability of the solution?
The performance and stability of GoAnywhere MFT is a credit. It is good.
What do I think about the scalability of the solution?
The scalability of GoAnywhere MFT regarding staff training is quite easy and simple.
Users learn the skills on how to use the software quickly.
How are customer service and support?
I have contacted the technical support for GoAnywhere MFT once or twice.
The response was not convenient and did not meet my expectations.
The team needs to improve their response time to users and customers.
I would give the support for GoAnywhere MFT a score of seven out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used any alternatives to GoAnywhere MFT.
How was the initial setup?
It took approximately one month to fully deploy GoAnywhere MFT.
What about the implementation team?
I needed a team for the deployment of GoAnywhere MFT because of the workload.
One person cannot handle everything alone.
It requires a team.
What's my experience with pricing, setup cost, and licensing?
The pricing for GoAnywhere MFT is quite fair.
Which other solutions did I evaluate?
I have not used any alternatives to GoAnywhere MFT. This is my first experience with this software.
Despite a few drawbacks, it is a good product, and the issues can be resolved.
What other advice do I have?
GoAnywhere MFT is good software, and I would recommend it to anyone wishing to use it.
I rate this solution eight out of ten.
My Audit Ally Against Time zone challenges
What do you like best about the product?
I love how it automates repetitive tasks like sending reports to the onshores or uploading bulk data to our cloud storage. Its been an ally really. Also the auditing and reporting tools have been invaluable for compliance checks especially since we handle HIPAA regulated data. Its these little things that have made my work easier and less stressful. The dashboard is easy to use for monitoring and the detailed audit logs help with compliance audits. I have integrated it with Outlook and SQL and they run perfectly. It allows users to schedule file transfers at specific times adjustable to different time zones.
What do you dislike about the product?
The thing I like the least would be that it does not allow proper tableau integration which is a major downside for data analysts specifically.
What problems is the product solving and how is that benefiting you?
As a data analyst at a multinational auditing firm. I am constantly dealing with clients across the globe which makes managing time zone gaps a hassle. But Goanywhere Mft has been a lifesaver automating and scheduling secure data transfers to match everyone's crazy schedule. Which honestly saves me a bunch of time throughout the day. I love that i can set it to pull US audit logs at 2 am or send reports to Ireland at 9 it gets the job done. Overall this has been cut out so much grunt work and stress.
Amazing MFT
What do you like best about the product?
Automation - saves 15 hours of manual tf
What do you dislike about the product?
Web client cannot handle large downloads.
What problems is the product solving and how is that benefiting you?
We were doing 15 hours of manual transfer a week - with goanywhere we used automation to pick files and drop files into sftps.
Secure Transfers Made Easy, Needs UI Improvement
What do you like best about the product?
I have been using GoAnywhere MFT for approximately one year, primarily to manage secure file transfers across our organization and with external partners. I appreciate its automation capabilities for file workflows and encryption of sensitive data, which ensure compliance with data protection regulations. The robust security features and automation capabilities were key factors in selecting GoAnywhere MFT over other options, as they replaced our previous manual processes and some disconnected tools effectively. The implementation process was straightforward and enabled us to quickly centralize our file transfer workflows. I find the ease of integration with existing systems, comprehensive security features, user and role management, and centralized management view to be extremely beneficial. Additionally, the ability to monitor different transfers from a single interface provides enhanced visibility and control across the organization. These features have significantly improved our efficiency and security.
What do you dislike about the product?
I find the user interface for configuring advanced automation tasks to be somewhat challenging. Although the platform is powerful, the more complex workflows and scripting features can become a bit technical and overwhelming for new users. I believe improving these aspects would simplify the learning curve for customers who are beginning to use the platform.
What problems is the product solving and how is that benefiting you?
I use GoAnywhere MFT to automate and secure data transfer, reducing human error and ensuring compliance. It centralizes workflows and encrypts sensitive data, greatly improving efficiency and security across my organization.
Threat protection and encryption ensure safe file transfers and connector integration simplifies processes but customer support response could improve
What is our primary use case?
We use GoAnywhere MFT for file transfers and loading other files on our FTP.
What is most valuable?
What I appreciate most about GoAnywhere MFT is the threat protection feature, whereby before transferring files anywhere, I am able to first make the file analysis and confirm there are no threats or malware in the files. Before allowing files to be transferred elsewhere, the threat protection helps us prevent data loss because it has highly graded encryption which helps keep our data safe.
I also appreciate the cloud connectors. GoAnywhere MFT is able to connect with different applications. For example, it can connect with Microsoft SharePoint and Dropbox.
What needs improvement?
The implementation process needs improvement. When I wanted to implement GoAnywhere MFT and requested trials, I had to wait for a period of a day without reply, until I requested the demo. They should improve their customer support service so when someone wants to register or purchase this product, they should be faster.
They should make sure that the start trial part is accessible to everyone when someone wants to get that trial. If they want people to first communicate with customer support, they need to ensure their support team is available 24 hours.
For how long have I used the solution?
I have been using GoAnywhere MFT for one year.
What was my experience with deployment of the solution?
Deployment of GoAnywhere MFT was very challenging because the trial request process and response time caused delays. If they had replied in time, the deployment would not have been delayed.
What do I think about the stability of the solution?
GoAnywhere MFT has never crashed, but sometimes it becomes slow.
What do I think about the scalability of the solution?
The scalability of GoAnywhere MFT is fine.
How are customer service and support?
The support for GoAnywhere MFT becomes excellent when you become a customer. The support is impressive and they handle issues in a timely manner. However, when requesting to become a customer, that is where support issues arise. When you are an established customer, their support is good.
On a scale from 1 to 10, I would give GoAnywhere MFT support seven.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using GoAnywhere MFT, we were using Google Drive. We were using Google Workspace which has a sub-feature called Fogo (F-O-L-G).
How was the initial setup?
We took a period of two weeks to fully deploy GoAnywhere MFT. We had to first gain access, then request a demo. After the demo, we had to negotiate pricing. From the pricing, we took the final steps.
What about the implementation team?
One person can deploy GoAnywhere MFT.
What's my experience with pricing, setup cost, and licensing?
The pricing of GoAnywhere MFT is friendly. It is friendly because payment is based on the number of users and the number of licenses purchased.
What other advice do I have?
I started seeing the benefits of GoAnywhere MFT one week after implementation.
The user interface of GoAnywhere MFT is free and friendly, as everything on the user interface can be managed without assistance.
I rate GoAnywhere MFT eight out of ten overall.
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