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Help desk could be a lot more responsive.
What do you like best about the product?
The coverage provided is of a very wide range.
What do you dislike about the product?
The platform could be a bit more smooth and have better helpdesk.
What problems is the product solving and how is that benefiting you?
Collation of data which is trusted that acts as a one stop solution.
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Recommend OneSource
What do you like best about the product?
I have had the best experience with the unparalleled reliability and extensive utility of this tool
What do you dislike about the product?
The tool is costly for small and medium businesses
What problems is the product solving and how is that benefiting you?
it has helped deliver a small turn around time with low errors
Experience with OneSource
What do you like best about the product?
I felt that it is excellent tool delivering performance and stability.
What do you dislike about the product?
The implementation cost of OneSource for a small set up like ours is on the higher end
What problems is the product solving and how is that benefiting you?
It stands as a reliable enterprise solution for us without delays in updates that goes to deliver up to granular levels
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