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    Thomson Reuters ONESOURCE Indirect Tax Determination

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    Deployed on AWS
    Indirect Tax Calculation, Reporting, Analytics, and Exemption Certificate Management Software for ERP, Financial Systems, POS, and eCommerce
    3.8

    Overview

    With sales tax automation through ONESOURCE Determination, you can free up valuable time to focus on higher-value work and building a business advantage. Reduce risk by automating manual processes and reviews. Scales with your business and partners with the sales tax expertise you need for the long term.

    Highlights

    • The only All-in-One Cloud Native Sales Use Tax software solution (tax engine) supporting Superfund Excise and Hazardous Substance tax calculations on the market
    • Integrates with ERPs, eCommerce, POS, P2P, and other Financial Systems
    • Flexible pricing arrangements and preferred by Big 4 Advisory Firms - contact us for Private Offer

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Thomson Reuters ONESOURCE Indirect Tax Determination

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    ONESOURCE Indirect Tax
    Contact Us to Purchase: aws-sales@tr.com (pricing not reflected below)
    $2.021

    Vendor refund policy

    No refunds without prior authorization.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

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    Support

    Vendor support

    1-800-327-8829 (Toll free) 1-312-479-9651 (International toll)

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    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    3.8
    15 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    40%
    27%
    27%
    6%
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    0 AWS reviews
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    15 external reviews
    External reviews are from G2  and PeerSpot .
    Kevin Oakley

    Automated tax reporting has reduced manual work and supports accurate audit-ready filings

    Reviewed on Jun 27, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Thomson Reuters ONESOURCE Indirect Tax Determination  is to calculate sales and use tax and perform sales tax reporting.

    A specific example of how I use it for sales and use tax reporting is when we process AP invoices, it determines whether or not the correct sales tax or use tax has been charged, and then at each month, we run reports, and those reports are used to report our sales and use tax on state-specific tax returns.

    In addition to that, I also use Thomson Reuters ONESOURCE Indirect Tax Determination  to collect and gather resale certificates from our customers.

    How has it helped my organization?

    Thomson Reuters ONESOURCE Indirect Tax Determination has positively impacted my organization by shifting it from a manual process to a more automated process.

    That shift to automation has affected my team by improving efficiency; it reduced the amount of time it took my team to prepare to gather the information, review it, and report it on our sales tax returns, and it also cut down on some of the time that our other departments, such as accounts payable, had to review invoices.

    I have seen a return on investment, as we saved time; it took probably three weeks to prepare returns, and now we are able to do it in probably a week.

    What is most valuable?

    The best features that Thomson Reuters ONESOURCE Indirect Tax Determination offers include the ability to create reports that are used for the sales tax returns.

    The reporting features are beneficial because we are able to pick up 100% of our invoices, which has been very helpful in audits.

    What needs improvement?

    I cannot think of anything at this time in terms of how Thomson Reuters ONESOURCE Indirect Tax Determination can be improved.

    For how long have I used the solution?

    I have been using Thomson Reuters ONESOURCE Indirect Tax Determination for 12 years.

    What do I think about the stability of the solution?

    Thomson Reuters ONESOURCE Indirect Tax Determination is stable. From my experience, Thomson Reuters ONESOURCE Indirect Tax Determination has been very accurate and very reliable.

    What do I think about the scalability of the solution?

    In terms of scalability, I would probably give it a seven out of 10.

    How are customer service and support?

    I would rate the customer support an eight out of 10.

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution; before that, it was a very manual process, so it was Excel.

    How was the initial setup?

    My experience with pricing, setup cost, and licensing was that it went very well.

    What about the implementation team?

    Before choosing Thomson Reuters ONESOURCE Indirect Tax Determination, we looked at Avalara , Vertex , and CCH.

    What was our ROI?

    I have seen a return on investment, as we saved time; it took probably three weeks to prepare returns, and now we are able to do it in probably a week.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing was that it went very well.

    Which other solutions did I evaluate?

    Before choosing Thomson Reuters ONESOURCE Indirect Tax Determination, we looked at Avalara , Vertex , and CCH.

    What other advice do I have?

    The advice I would give to others looking into using Thomson Reuters ONESOURCE Indirect Tax Determination is to minimize the number of customizations you have when you are setting up your rules, and I would tell them that the reporting is very flexible. I would rate this review an 8.
    Mohd H

    Structured tax workflows have reduced invoice errors and support smooth SAP integrations

    Reviewed on Jun 25, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I mainly use Thomson Reuters ONESOURCE Indirect Tax Determination  for tax determination for other conditions. It is integrated with SAP, and we mainly use it for TransEditor, TCQ purposes, and custom rules, and to write a new TransEditor or TCQ. The main purpose is that.

    Suppose a situation where an AP processor tried to process an invoice from SAP, and SAP is integrated with Thomson Reuters ONESOURCE. While processing the invoice, the AP team has an issue. Maybe they are not able to process the invoice due to a Sabrix error. We go and check the issue and we put in the data and we check the logs of the out-data and we found that there is an error in the TransEditor. We go to that particular group of the TransEditor and fix it.

    I mostly use the product mapping, TransEditor, custom rules, and TCQs. These are the main uses and the use case.

    How has it helped my organization?

    We are using Thomson Reuters ONESOURCE Indirect Tax Determination  for our client purpose mainly and it has been fantastic in our growth in our company. It played a positive impact.

    What is most valuable?

    I cannot say what are the best features of Thomson Reuters ONESOURCE Indirect Tax Determination, but it is easy to navigate and the ease of navigation and learning are strong points. If someone new wants to start learning Thomson Reuters ONESOURCE, it is designed in such a way to navigate very easily. The easiness is a good feature.

    TransEditor is what makes Thomson Reuters ONESOURCE Indirect Tax Determination easy to use. We mostly use TransEditor, and it is user-friendly.

    Definitely, Thomson Reuters ONESOURCE Indirect Tax Determination has three stages: development server, pre-production, and production. It reduces the height of error. If anything you modify in the dev server, until and unless you verify using the tax calculator, you cannot move it to the pre-production. This reduces error significantly. This is a very good feature and outcome. There are very few chances to get an error.

    What needs improvement?

    It is good overall. For custom rules, there is some complexity in the custom rules creation. If something could be done to make it very easy to understand the custom rule and how to create it, providing a guide on how to create a custom rule in an easy way would help. This feels a little complex in Thomson Reuters ONESOURCE Indirect Tax Determination.

    I feel Thomson Reuters ONESOURCE Indirect Tax Determination is good as of now. I do not have particularly any advice, but it feels good. There is no scope of improvement. However, your team can work along with them and find areas as needed.

    Nothing is perfect in this world. There is always a possibility of enhancement or feature upgrade. These are the two points I have identified for the future upgrade.

    For how long have I used the solution?

    I have been working for one and a half years in this field.

    What other advice do I have?

    I did not use any of the AI feature in Thomson Reuters ONESOURCE Indirect Tax Determination. Either it is not in our version what we are using, so I have no proper answer for that.

    I do not use AI with Thomson Reuters ONESOURCE Indirect Tax Determination as of now, so I have no answer for that.

    My overall rating for this product is 8 out of 10.

    Sai Sumanth Reddy N.

    Useful tool to control your finances and do the taxes

    Reviewed on Aug 26, 2024
    Review provided by G2
    What do you like best about the product?
    The ease of calcualting the taxes. User frinedly UI.
    What do you dislike about the product?
    Customer Support couldve been a little quicker.
    What problems is the product solving and how is that benefiting you?
    It makes it easier to do the taxes. In this, i don't have to put extra efforts from my end.
    Law Practice

    I didn't see any quality in using the software versus just doing the work myself

    Reviewed on Aug 22, 2024
    Review provided by G2
    What do you like best about the product?
    It's a means to conviently operate tax problems
    What do you dislike about the product?
    I did not think it improved upon me just regularly going about my normal activity, or other free existing tools.
    What problems is the product solving and how is that benefiting you?
    Nothing, really. But integration in Power BI is interesting
    Jeffrey Y.

    Accurate and Integrated Tax Management

    Reviewed on Aug 20, 2024
    Review provided by G2
    What do you like best about the product?
    extensive and up-to-date tax database, which ensures accurate tax calculations and compliance. Its strong integration with ERP systems also streamlines tax processes effectively.
    What do you dislike about the product?
    its complexity, which can make implementation and user training time-consuming.
    What problems is the product solving and how is that benefiting you?
    This benefits users by reducing errors, saving time, and ensuring compliance with minimal manual effort.
    View all reviews