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Twilio Segment

Twilio Segment | 1

Reviews from AWS Marketplace

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External reviews

545 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

Analytics simplified

  • January 05, 2022
  • Review verified by G2

What do you like best about the product?
As an engineer using Segment I enjoy the fact that I don't have to add N SDKs to my apps for analytics purposes, but just one. I also really enjoy the live debugger.
What do you dislike about the product?
For my, albeit limited interactions, with Segment there is nothing I dislike about it.
What problems is the product solving and how is that benefiting you?
Cleaner call sites of the tracking code in our app.
Dynamic data source & destination management for all of our events.


    Computer Software

Bad experience post-Twilio acquisition, avoid Segment if you can

  • December 31, 2021
  • Review verified by G2

What do you like best about the product?
Segment was great when they were an independent company. Since being acquired by Twilio, their culture has changed and they do not treat their customers well.
What do you dislike about the product?
The way Segment, post Twilio-acquisition, treats its customers is bad.
What problems is the product solving and how is that benefiting you?
We use Twilio for back-end API connections.


    Marketing and Advertising

An incredible tool to use on marketing.

  • December 21, 2021
  • Review provided by G2

What do you like best about the product?
The possibilities that it gives to marketing and engineering team to segment valuable nitches and attributes for making specialized marketing campaigns.
What do you dislike about the product?
The integration with services like Zapier is a little bit difficult to be used only by marketers (as we have to export the webhook). It would be amazing if we have a more friendly feature that allows us to create zaps without requiring an engineer.
What problems is the product solving and how is that benefiting you?
- Dynamic email marketing campaigns
-Integrations with Metabase
-Integrations with Zapier
-Data Science and machine learning
Recommendations to others considering the product:
Keep doing integrations with no code platforms such as Zapier.


    Ignacio A.

Segment, the perfect tool for track events

  • December 13, 2021
  • Review verified by G2

What do you like best about the product?
The mod to track all the events from the source to the destination
What do you dislike about the product?
they have some troubles with some destinations, or directly they are not available
What problems is the product solving and how is that benefiting you?
We solved the same distribution of all events to all destinations in a simple way
Recommendations to others considering the product:
if you want to distribute track events, try using segment, it's an excellent tool for this


    Blair H.

Good

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
Helpful to clients including myself which is good
What do you dislike about the product?
hard to reach but helped out when i need
What problems is the product solving and how is that benefiting you?
helps me communicate better and connect with my team
Recommendations to others considering the product:
contact customer success


    Derek P.

Segment allows us to enrich API data with our proprietary data

  • November 18, 2021
  • Review verified by G2

What do you like best about the product?
Segment's best feature is the ability to use their events to catalog actions committed by users. In addition, Segment does a great job identifying users based on multiple attributes, showing the users' demographics.
What do you dislike about the product?
Segment's ability to recognize the same or similar users based on attributes is still a work in progress. Therefore, their identity graph is still unreliable.
What problems is the product solving and how is that benefiting you?
The main problem our company was looking to solve is how to collect analytics from events. Segment has allowed us to accomplish this and see committed events live, allowing us to debug any issues.


    Consumer Goods

Essential for the day to day of a Data Analyst

  • November 18, 2021
  • Review verified by G2

What do you like best about the product?
Nothing special, I like all features, is a good tool to work
What do you dislike about the product?
Some integrations with other tools like RTBhouse, tik tok or tabula are missing
What problems is the product solving and how is that benefiting you?
Above all the quality of the data and have a good tagging unique plan that works for all tools


    Eric B.

Nice experience

  • November 18, 2021
  • Review verified by G2

What do you like best about the product?
I like the way that we can configure the violations.
What do you dislike about the product?
Nothing especially, I like the current features
What problems is the product solving and how is that benefiting you?
We analyze the data obtained, and thanks to the violations we can obtain insights really quickly.


    Consumer Goods

My experience is ok

  • November 17, 2021
  • Review provided by G2

What do you like best about the product?
I think that all is good, its very simple to use it
What do you dislike about the product?
I wouldn't know what to say, I think that there is a lot of documentation that helps us in our development
What problems is the product solving and how is that benefiting you?
I think that it provides us with a good tool to track user navigation and it makes it possible to make decisions about the product


    Retail

Good experience, but it could be better

  • November 17, 2021
  • Review verified by G2

What do you like best about the product?
Once you learn how to use it it's quite easy to use. For me how you update protocols it's quite good.
What do you dislike about the product?
The window when you edit the protocols it's quite small. When you add a few properties it's quite hard to manage. On the debugger you should be able to filter by your username to make testing easier.
What problems is the product solving and how is that benefiting you?
Violations help us to keep a good quality levels. I use it for tracking testing. I still think how event version works is not the most efficient way.
Recommendations to others considering the product:
If you have a good training once you get used to it it's quite easy to use..