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Rocket.Chat Server

Rocket.Chat | Rocket.Chat server 6.12.0

Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

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External reviews

326 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Primary/Secondary Education

Robo Chat

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
Robo Chat is easy to use, upload files, share and “clone” documents, import templates and even create an app to access the information.
What do you dislike about the product?
Moving files from one database to another poses a problem sometimes as it changes the format of the documents.
What problems is the product solving and how is that benefiting you?
Communication and sharing of documents, spreadsheets and other pertinent documents and making them accessible to all.
Recommendations to others considering the product:
Make sure to thoroughly go through each part of the software in order to show how to use it.


    Information Technology and Services

Rocket.Chat Usage Review

  • December 19, 2017
  • Review provided by G2

What do you like best about the product?
Similar to slack, ability to create, join, leave channel, quick start to team collaboration
What do you dislike about the product?
ability to search for channel is not user friendly
What problems is the product solving and how is that benefiting you?
team collaboration, private setting


    Events Services

Is Rocket.Chat the best product? No but it's easy to use, inexpensive and helps me get work done

  • December 19, 2017
  • Review provided by G2

What do you like best about the product?
I can run Rocket.Chat on my own infrastructure, and don't need to worry about security not complying with my requirements.
What do you dislike about the product?
Because of the open source nature, Rocket.Chat has bugs which pop up from time to time. While these are usually quickly addressed, I am still limited by a slow release path.
What problems is the product solving and how is that benefiting you?
I didn't love Slack, and this works better. The chat is easy, the interface works well and it makes it easy to communicate on product development.
Recommendations to others considering the product:
Try Rocket.Chat and you'll see how versatile it is. It's worth putting in the time to learn the system as well as taking the effort to implement it fully. Once you do, you'll see how rich a feature set is available, but how few you can use depending on your needs. In case you're worried about ease of use, any IT department can set it up and implement the features as you're able to use them. It's customizable, has interfaces via web, desktop and mobile and also includes real time translation. I found this feature particularly useful when working with others who were not native speakers. While we all spoke English, it's easier to communicate in our native tongues and we found the translations reliable.


    Stepheny S.

Great Chat Platform

  • December 19, 2017
  • Review provided by G2

What do you like best about the product?
Ease of use, streamlined, easy to get started
What do you dislike about the product?
I haven’t found anything that I dislike yet
What problems is the product solving and how is that benefiting you?
Easy live chat with customers


    Automotive

Open source team chat

  • December 19, 2017
  • Review provided by G2

What do you like best about the product?
audio and video conferencing, guest access, screen sharing
What do you dislike about the product?
Little overwhelming sometimes. I think the more you use the easier it gets, but the learning curve is big for someone with basic computer skills.
What problems is the product solving and how is that benefiting you?
Sales ,service and engineering can all communicate instantly .
Recommendations to others considering the product:
Once you start you will Rocket.Chat


    Brenda S.

Rocket.Chat does its job

  • December 19, 2017
  • Review verified by G2

What do you like best about the product?
I like that I can have private group chats and get direct messages
What do you dislike about the product?
The interface seems a little clunky still.
What problems is the product solving and how is that benefiting you?
I use Rocket.Chat to easily communicate with my clients and colleagues.


    Colleen S.

Rocket.chatting it up

  • December 19, 2017
  • Review provided by G2

What do you like best about the product?
Easy to use and operate. Keeps
Everyone on task and up to date.
What do you dislike about the product?
Not too much that I dislike about it everyone seems to like it thus far.
What problems is the product solving and how is that benefiting you?
We are working on scheduling programs and rocket.chat has allowed for us to all be i the loop.
Recommendations to others considering the product:
I would recommend trying it out


    Market Research

Useful but not for me

  • December 18, 2017
  • Review provided by G2

What do you like best about the product?
I liked the collaboration idea and usage of the app along with with the possible integrations.
What do you dislike about the product?
When I used this app, none of the notifications on the mobile app or the desktop version were working correctly and would not be useful without the notifications.
What problems is the product solving and how is that benefiting you?
We were trying to solve a way to integrate research participants into an ongoing chat they could access at any time and where clients could post questions and participants would receive a notification that a new question was posted.


    Hospital & Health Care

Rocket Chat

  • December 17, 2017
  • Review provided by G2

What do you like best about the product?
It provides a great platform and user friendly.
What do you dislike about the product?
The site at times lags, but nothing major.
What problems is the product solving and how is that benefiting you?
Helps us keep connected.


    Professional Training & Coaching

Not rocket science

  • December 14, 2017
  • Review verified by G2

What do you like best about the product?
Easy to use chat bot for work, and very very easy to customize.
What do you dislike about the product?
The interface on the app and web isn't as soft as I'm used to i.e. with Skype and Slack
What problems is the product solving and how is that benefiting you?
It's extremely easy to have conversation threads per subject especially when working on projects, this way we get open forums to handle any questions we have arising. It's also a very effective tool for team collaboration and planning that requires checking in constantly. We've also successfully used it to plan an office bridal shower without the bride-to-be being any wiser...

You're also able to have multiple servers hosted on the app, such that you don't need to keep logging out to log in and get information