Sold by: Rocket.Chat
Deployed on AWS
AWS Free Tier
Rocket.Chat is the leading open source team communication platform, available on-premises or on Cloud, for web, desktop and mobile.
4.2
Overview
Rocket.Chat is an open source team chat collaboration platform that allows users to communicate securely in real-time on web, desktop or mobile and to customize their interface with a range of plugins, themes and integrations with other key software. Users can set up Rocket.Chat on cloud or by hosting their own servers on-premises, and the platform can be installed on Linux, FreeBSD, macOS and Windows as well as on Android and iOS. Rocket.Chat Marketplace launched in September 2018, enabling users to build, browse and download apps on Rocket.Chat's newest app ecosystem. By opting for Rocket.Chat, users also benefit from audio and video conferencing, guest access, screen and file sharing, LiveChat, LDAP Group Sync, two-factor authentication (2FA), E2E encryption, SSO, dozens of OAuth providers and unlimited users, guests, channels, messages, searches and files.
Highlights
- Secure and private messaging
- programmable and extendable
- Easy to set up, configure, and operate.
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
AmazonLinux AL2023
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier for more details.
Vendor refund policy
Paid support contracts are available and have specific cancellation and refund policies. For paid support please email aws_support@rocket.chat
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Rocket.Chat 8.0.1 release with a zarf installer
Additional details
Usage instructions
To install Rocket.Chat, SSH into the machine and follow the install instructions in the INSTALL.md file inside the home directory.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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This product has charges associated with the provision and deployment of the application and AMI support. Rocket.Chat is a powerful solution for companies wanting to privately host their own chat service or developers looking to build out their own custom internet chat platforms
This product has charges associated with it for the provision and deployment of the application and AMI support. Rocket.Chat & Nextcloud Secure Collaboration Suite: Chat, File Sharing, and Teamwork.
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Customer reviews
Ricardo C.
Versatile Communication Tool with Data Control and Privacy
Reviewed on Feb 06, 2026
Review provided by G2
What do you like best about the product?
I use Rocket.Chat for real-time private and public chats, and I appreciate how it allows me to share screens and files easily. It solves my problems with data control and privacy by giving me full data ownership along with encryption and strict access. I like that it has a single omnichannel inbox, so I don't have to juggle WhatsApp, email, live chat, and other tools separately.
What do you dislike about the product?
The initial setup for Rocket.Chat feels quite technical, which can be challenging, especially for teams without IT support. A simpler installation process with helpful wizards would make it easier. Also, the user interface, while functional, could use more polish. Smoother navigation and animations would enhance the overall user experience.
What problems is the product solving and how is that benefiting you?
I use Rocket.Chat for real-time private and public chat, screen sharing, and file sharing. It solves the lack of data control and privacy by giving me full data ownership, encryption, and strict access. The single omnichannel inbox simplifies handling WhatsApp, email, live chat, and other tools.
Harshul S.
Good Team Chat Tool With Lots of Flexibility
Reviewed on Feb 02, 2026
Review provided by G2
What do you like best about the product?
Iit gives a lot of freedom and control, it’s open‑source, you change many things to fit your own setup or security needs.
This is easy to use, and chatting in groups or one‑to‑one feels smooth. It also connects well with other tools we use, so daily work is simpler. it’s reliable and secure, and it feels like you actually own platform instead of depending fully on some outside service.
This is easy to use, and chatting in groups or one‑to‑one feels smooth. It also connects well with other tools we use, so daily work is simpler. it’s reliable and secure, and it feels like you actually own platform instead of depending fully on some outside service.
What do you dislike about the product?
that some parts of the interface feel bit confusing first, for new users. A few settings are hidden too deep, so you need extra time to find the right options.
Integrations work fine but some need manual tweaking for to run smoothly.
Integrations work fine but some need manual tweaking for to run smoothly.
What problems is the product solving and how is that benefiting you?
helps us bring all team communication in one place instead of spreading messages across emails - calls, and all different apps.
It makes easier to track conversations and share files without losing context and also gives better control over data and security, which is important when you don’t want sensitive chats stored to third party servers.
It makes easier to track conversations and share files without losing context and also gives better control over data and security, which is important when you don’t want sensitive chats stored to third party servers.
Varun S.
Streamlined Team Communication with Customization and Integrations
Reviewed on Jan 28, 2026
Review provided by G2
What do you like best about the product?
I like Rocket.Chat for its organized channels that keep conversations structured and easy to find. The customization options allow us to tailor it to our specific needs, and the ability to integrate with other tools helps reduce context switching by connecting with our other applications. The initial setup was really easy, and I appreciate the better data control, customization, and flexibility in deployment compared to what we used before.
What do you dislike about the product?
I think the user interface could be more intuitive. It could be improved by simplifying navigation, providing guided tours, using clearer icons, offering better onboarding guidance, and allowing for customizable layouts.
What problems is the product solving and how is that benefiting you?
Rocket.Chat centralizes communication, reducing email reliance, and enhances collaboration. Organized channels structure conversations, while customization tailors to needs. Integration with tools minimizes context switching.
ahmed G.
Easy to Use and Reliable, but Chat Customization Options Are Limited
Reviewed on Jan 27, 2026
Review provided by G2
What do you like best about the product?
The fact that it was super easy to use, reliable and servers almost never went down. It is versatile with multiple features and we managed to integrate it very easily within various work tasks.
What do you dislike about the product?
The lack of options to customise the chat such as chat colors or the notification sound.
What problems is the product solving and how is that benefiting you?
Rocket chat provided secure and fast communication since we were working remote and in hybrid models.
Amr Y.
simple and efficient
Reviewed on Jan 02, 2026
Review provided by G2
What do you like best about the product?
how easy and simple it is as anyone can use it weather a teanager or a sinior user will find a way to use it
What do you dislike about the product?
i can not do voice call or meetings on it and not sure if there is a mobile app for it
What problems is the product solving and how is that benefiting you?
how to comunicate with my team and my colleagues durring working hours