Sold by: Rocket.Chat
Deployed on AWS
AWS Free Tier
Rocket.Chat is the leading open source team communication platform, available on-premises or on Cloud, for web, desktop and mobile.
4.2
Overview
Rocket.Chat is an open source team chat collaboration platform that allows users to communicate securely in real-time on web, desktop or mobile and to customize their interface with a range of plugins, themes and integrations with other key software. Users can set up Rocket.Chat on cloud or by hosting their own servers on-premises, and the platform can be installed on Linux, FreeBSD, macOS and Windows as well as on Android and iOS. Rocket.Chat Marketplace launched in September 2018, enabling users to build, browse and download apps on Rocket.Chat's newest app ecosystem. By opting for Rocket.Chat, users also benefit from audio and video conferencing, guest access, screen and file sharing, LiveChat, LDAP Group Sync, two-factor authentication (2FA), E2E encryption, SSO, dozens of OAuth providers and unlimited users, guests, channels, messages, searches and files.
Highlights
- Secure and private messaging
- programmable and extendable
- Easy to set up, configure, and operate.
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Ubuntu 20.04
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier for more details.
Vendor refund policy
Paid support contracts are available and have specific cancellation and refund policies. For paid support please email aws_support@rocket.chat
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Additional details
Usage instructions
Thanks for installing Rocket.Chat!
You'll likely want a registered domain name to access Rocket.Chat.
We recommend setting up an A record from your domain to your servers IP address. Ex: chat.mycompany.com
Rocket.Chat will not work with HTTPS out of the box because certificates are unique for each installation, but with this setup HTTPS will be available using Let's Encrypt certificates.
After the Rocket.Chat AMI installation is finished and your domain is setup. You will need to login to your instance to finish setup.
ssh root@your_ec2_instance
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
This product has charges associated with the provision and deployment of the application and AMI support. Rocket.Chat is a powerful solution for companies wanting to privately host their own chat service or developers looking to build out their own custom internet chat platforms
This product has charges associated with it for the provision and deployment of the application and AMI support. Rocket.Chat & Nextcloud Secure Collaboration Suite: Chat, File Sharing, and Teamwork.
A fully integrated, open-source collaboration server combining Rocket.Chat for real-time messaging and Nextcloud for secure file storage and sharing. Ideal for businesses, remote teams, and privacy-conscious organizations, this solution provides a self-hosted alternative to Slack and Google Drive with end-to-end control over data.
The product has charges associated with it for support, maintenance, and pre-configuration to be instantaneously deployed on AWS Marketplace with all security and enterprise standards. Rocket.Chat on Linux Stream 10 is packaged to leverage cost-effectiveness and flexibility.
Rocket® Content Services - Mobius transforms digital content into strategic assets by connecting disparate data, automating workflows, and accelerating digital transformation, all without costly migrations. Rocket Mobius democratizes data access while maintaining robust governance, empowering enterprises to make impactful decisions efficiently and securely.
Rocket Content Services products are transacted through the AWS Marketplace via Private Offers. To purchase Rocket Content Services - Mobius on AWS, please contact your Rocket Software sales representative for your customized, confidential Private Offer.
Customer reviews
Pankaj P.
Highly Customizable, Ideal for Secure Team Communication
Reviewed on Dec 28, 2025
Review provided by G2
What do you like best about the product?
I really like how Rocket.Chat balances flexibility, control, and everyday usability. It's great to have the option to fully manage, customize, and even self-host communications, especially when security, privacy, or compliance are important. I enjoy how it adapts to different team structures with channels, roles, and permissions, making collaboration organized rather than chaotic. I also appreciate that it serves as a central hub by integrating with other tools, so conversations stay connected to the actual work instead of being isolated. Plus, the basic messaging, file sharing, and threaded discussions are reliable and familiar, keeping teams productive without a steep learning curve.
What do you dislike about the product?
While Rocket.Chat is powerful, it can sometimes feel complex and heavy, especially during initial setup or when managing advanced configurations. The interface isn’t always as polished or intuitive as some mainstream chat tools, which can slow down adoption for new users. Performance can also vary depending on hosting and configuration, requiring ongoing maintenance. Simplifying setup, improving UI consistency, and offering clearer guidance for administrators would make the experience smoother without reducing its flexibility.
What problems is the product solving and how is that benefiting you?
I use Rocket.Chat to centralize team communications, manage real-time chats and file sharing, and integrate with other tools, all in a secure setup. It tackles the problem of using multiple messaging tools, providing control over communication and addressing security and compliance needs.
Military
Effortless Server Connectivity and Simple Interface
Reviewed on Dec 27, 2025
Review provided by G2
What do you like best about the product?
Simple and connectivity to various servers.
What do you dislike about the product?
Channels sometimes are not clear or able to be found.
What problems is the product solving and how is that benefiting you?
New channels
Bakhtiyor D.
Cost-Effective Communication with Room for Improvement
Reviewed on Dec 16, 2025
Review provided by G2
What do you like best about the product?
I use Rocket.Chat for daily communication with the freelancer community at my company. It's cost-effective, easy to use across all platforms, and it provides a solution for communication with a large number of users. The messaging in general is really good, and Rocket.Chat has been improving compared to 2022 with a new UI, new features, and a more stable environment for work communication. These improvements help make communication smooth and efficient. The initial setup of Rocket.Chat was easy, and inviting users was straightforward.
What do you dislike about the product?
There's still a lot to improve. For example, the avatars' photo quality is cropped and blurred. I also find the text editor poor because we have to use Markdown, which is not efficient.
What problems is the product solving and how is that benefiting you?
I use Rocket.Chat for daily communication with a large freelancer community. It's cost-effective, easy to use across platforms, and the new UI and features make communication smooth and efficient.
Sanal A.
Cost-Effective Communication with Rocket.Chat
Reviewed on Dec 12, 2025
Review provided by G2
What do you like best about the product?
I find Rocket.Chat very helpful for internal chats, especially when it's difficult to discuss team problems via calls. I like that we can mention each tech and specifically address each issue in the chat, which makes it easier to report certain issues to specific people. The initial setup of Rocket.Chat was very helpful for our team. Overall, everything looks good, and I would highly recommend it.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
Rocket.Chat helps us with internal communication by making it easy to share team issues without needing calls. We can mention specific issues to the right team members, streamlining how we report problems.
Misty T.
Robust Customization with Ownership, But Needs UI Refresh
Reviewed on Dec 11, 2025
Review provided by G2
What do you like best about the product?
I like that the interface is clean and easy for people to adopt. The customization options actually matter because you can tailor channels, permissions, and integrations, which prevents you from being boxed into someone else's workflow. Having full control over data and hosting is a major win, making security and compliance easier to manage. The integrations with automation tools and external systems work smoothly, and the API gives you room to build whatever you need. I also appreciate having ownership over the communication platform instead of just renting it. The initial setup was easy.
What do you dislike about the product?
The UI is dated and needs a cleaner, more modern look.
What problems is the product solving and how is that benefiting you?
Rocket.Chat gives me full control over data and hosting, which makes security and compliance easier to manage. The smooth integrations with automation tools and external systems, along with a customizable interface, allow me to tailor workflows extensively instead of being limited by preset options.