Sold by: Rocket.Chat
AWS Free Tier
Rocket.Chat is the leading open source team communication platform, available on-premises or on Cloud, for web, desktop and mobile.
Sold by: Rocket.Chat
Overview
Rocket.Chat is an open source team chat collaboration platform that allows users to communicate securely in real-time on web, desktop or mobile and to customize their interface with a range of plugins, themes and integrations with other key software. Users can set up Rocket.Chat on cloud or by hosting their own servers on-premises, and the platform can be installed on Linux, FreeBSD, macOS and Windows as well as on Android and iOS. Rocket.Chat Marketplace launched in September 2018, enabling users to build, browse and download apps on Rocket.Chat's newest app ecosystem. By opting for Rocket.Chat, users also benefit from audio and video conferencing, guest access, screen and file sharing, LiveChat, LDAP Group Sync, two-factor authentication (2FA), E2E encryption, SSO, dozens of OAuth providers and unlimited users, guests, channels, messages, searches and files.
Highlights
- Secure and private messaging
- programmable and extendable
- Easy to set up, configure, and operate.
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Ubuntu 20.04
Typical total price
This estimate is based on use of the seller's recommended configuration (t2.large) in the US East (N. Virginia) Region. View pricing details
$0.093/hour
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Instance type | Product cost/hour | EC2 cost/hour | Total/hour |
|---|---|---|---|
t2.nano | $0.00 | $0.006 | $0.006 |
t2.micro AWS Free Tier | $0.00 | $0.012 | $0.012 |
t2.small | $0.00 | $0.023 | $0.023 |
t2.medium | $0.00 | $0.046 | $0.046 |
t2.large Recommended | $0.00 | $0.093 | $0.093 |
t2.xlarge | $0.00 | $0.186 | $0.186 |
t2.2xlarge | $0.00 | $0.371 | $0.371 |
m3.medium | $0.00 | $0.067 | $0.067 |
m3.large | $0.00 | $0.133 | $0.133 |
m3.xlarge | $0.00 | $0.266 | $0.266 |
Additional AWS infrastructure costs
Type | Cost |
|---|---|
EBS General Purpose SSD (gp2) volumes | $0.10/per GB/month of provisioned storage |
Vendor refund policy
Paid support contracts are available and have specific cancellation and refund policies. For paid support please email aws_support@rocket.chat
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Additional details
Usage instructions
Thanks for installing Rocket.Chat!
You'll likely want a registered domain name to access Rocket.Chat.
We recommend setting up an A record from your domain to your servers IP address. Ex: chat.mycompany.com
Rocket.Chat will not work with HTTPS out of the box because certificates are unique for each installation, but with this setup HTTPS will be available using Let's Encrypt certificates.
After the Rocket.Chat AMI installation is finished and your domain is setup. You will need to login to your instance to finish setup.
ssh root@your_ec2_instance
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Ronak D.
Sharing Is extremely easy via Rocket chat
Reviewed on Nov 09, 2024
Review provided by G2
What do you like best about the product?
It is easy to implement, and it provides multiple chat channel's supports which can be used for small group of team or even for a large number of group members, user can easily share information using rocket chat , we are able to share information between groups or team. It can be used frequently multiple times a day for communication or sharing information between teams, its easy to integrate with any application, easily usable with clean user interface.
What do you dislike about the product?
You cannot attached documents to rocket chat, sometimes chat servers gets crashing which casue outage which cause no access of chat channels to user.
What problems is the product solving and how is that benefiting you?
We have a large number of team and its headache to share informations in real time to team, so rocket chat is one solution we get which hepls us and provide us solution, by using rocket chat we can now easily share information such as messages, instructions, guidance to the teams or sharing the images with instructions in nore details instantly and team can communicate and easily perform tasks.
Rocket chat also helps us to improved our business, Calling to share information between team is headache we neede to hire one calling person now we dont needs to hire we just use rocket chat,
Rocket chat also helps us to improved our business, Calling to share information between team is headache we neede to hire one calling person now we dont needs to hire we just use rocket chat,
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Aniruddha S.
Best chatting module.
Reviewed on Oct 16, 2024
Review provided by G2
What do you like best about the product?
This is an chatting module which is configured on any application by which user can have a chat and communicate without seeing each other. Not only chatting but rocket chat also has the feature to pass photos and videos just like any chatting applications.
What do you dislike about the product?
It takes much time to load. In an application, if we tap on chat, its takes much time in loading. Sometimes due to loading, chat is not opened and error out. Maybe this is due to low network. This need to be improved. At least chat should be opened in low network and not error out.
What problems is the product solving and how is that benefiting you?
As earlier mentioned, rocket chat should be working in low network. Currently if a users internet is slow then he / she might be unable to use rocket chat in an application.
Daniel C.
review
Reviewed on Oct 03, 2024
Review provided by G2
What do you like best about the product?
É uma ferramenta de atendimento maravilhosa, com um contexto alplo de formas de atendimento por texto ou por voz, ate mesmo video. atendimento muito bom.
What do you dislike about the product?
Gostaria de ter conhecido antes, acredito que as publicidades sobre a ferramenta podem ser mais presentes.
What problems is the product solving and how is that benefiting you?
Para mim, a questão da gestão dos atendimentos é a melhor parte com a integração de varios canais. eu agora consigo atender varias camadas, com varios canais diferentes, em atendimentos internos e externos, tudo muito bem gerenciado.
Rubens S.
The best app for use tô omnichannel
Reviewed on Oct 03, 2024
Review provided by G2
What do you like best about the product?
Rocketchat is simply incredible, in addition to being an omnichannel, it becomes a great orchestrator of information and facilities, the possibility of modifying it by creating and using apps is absurdly incredible.
What do you dislike about the product?
Nothing is bad, but The documentation Its not perfect
What problems is the product solving and how is that benefiting you?
solves the customer service need for the agent to enter a bot conversation seamlessly
Edwin R.
Good and Bad of RocketChat
Reviewed on Aug 16, 2024
Review provided by G2
What do you like best about the product?
There are a couple of things that I liked about rocket chat while we were using it: the security, the fact that you can limit the features each user can access due to the flexibility of the software. I like the sounds options and the layout of the screen (I only use the web version) I liked the capability to connect to salesforce and include articles. I used it every day to communicate with my team. The It department mentioned it was easy for them to implement Rocket Chat with Okta (internal software) and SalesForce.
What do you dislike about the product?
I felt that the emoji option was too rudimentary. I didn't like the fact that a new thread (someone responding to your message) would show in a new side window rather than on the same mesage screen (this is a personal like, I'm sure some people like that option)
What problems is the product solving and how is that benefiting you?
The main problem rocket chat help solving was productivity and communication issues we where having.
Before rocket chat we used Teams, but a lot of the new hires and frontline employess would spend a lot of time talking and messaging each other. With Rocket Chat limiting the features each user could access, they would only have access to specific chats, this improved the conversations, the interactions and team morale overall.
Also, management had the opportunity to address issues and offer better more direct instructions porpously targeted to specific audiences (group chats).
Before rocket chat we used Teams, but a lot of the new hires and frontline employess would spend a lot of time talking and messaging each other. With Rocket Chat limiting the features each user could access, they would only have access to specific chats, this improved the conversations, the interactions and team morale overall.
Also, management had the opportunity to address issues and offer better more direct instructions porpously targeted to specific audiences (group chats).