Rocket.Chat Server
Rocket.ChatReviews from AWS customer
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Highly Customizable, But Interface Needs Improvement
What do you like best about the product?
as you can brand it also you can modify permissions ,custom roles, add or build your own integrations, microservices, apps.
What do you dislike about the product?
if you compared it with slack or ms teams i think they need to enhance the user experience more as the interface is less refined
What problems is the product solving and how is that benefiting you?
most enterprise chat systems can't modify source code have limited control over integrations
with rocket.chat you can build you own plugins , bots or apis as a technical consultant i uses oracle fusion + oic there is no real time alerting or collaboration
by usin grocket.chat you create a channel you configure oic to call rocket incoing webhook
with rocket.chat you can build you own plugins , bots or apis as a technical consultant i uses oracle fusion + oic there is no real time alerting or collaboration
by usin grocket.chat you create a channel you configure oic to call rocket incoing webhook
experience with rocket.chat
What do you like best about the product?
I like that I can connect with my work team immediately. Additionally, I have the ability to send videos and voice notes, as well as easily share documents.
What do you dislike about the product?
There were occasions when it was not possible to integrate with other company programs.
What problems is the product solving and how is that benefiting you?
We were allowed to share documents simultaneously, which improved the productivity of the collaborators.
Best Communication tool
What do you like best about the product?
Open-source and self-hosted—full data control and easy customization.
What do you dislike about the product?
More admin overhead and a less polished UX (especially mobile) than hosted alternatives.
What problems is the product solving and how is that benefiting you?
Secure, self-hosted messaging that centralizes team comms, integrates with our systems (LDAP/SSO), reduces email noise, and keeps data in-house for compliance, saving time and cost.
Fast and Deliver deliberate conversation. Pacing interaction is very good.
What do you like best about the product?
Its unique features of AI and also the templates category.
What do you dislike about the product?
As of now Only sometimes Task Pop up which is remaining once you ignored it.
What problems is the product solving and how is that benefiting you?
Chat Solving related to concern of people indulging and involving with concern thoughts.
While doing Freelancing i have used Rocket. Chat.
What do you like best about the product?
A lot of People can connect and very convenient for communication and sharing information.
What do you dislike about the product?
none of dislike but can improve with friendly and ease of access feature.
What problems is the product solving and how is that benefiting you?
Its resolving quick uninterrupted calling and chat platform.
Making interdepartment communication easier
What do you like best about the product?
It makes communication with different departments in the company much easier and quicker
What do you dislike about the product?
Their customer support is not always and takes a few hours to respond to your request or enquiry
What problems is the product solving and how is that benefiting you?
It is solving the problem of interdepartmental communication and makes it easier and cheaper to communicate with different departs and suppliers which helps to improve business efficiency
Great tool!
What do you like best about the product?
It provides control and transparency, especially valuable for organizations that prioritize data sovereignty or specialized workflows.
What do you dislike about the product?
It limits accessibility for smaller organizations or individuals without a dedicated IT team.
What problems is the product solving and how is that benefiting you?
Many organizations struggle with using multiple disconnected tools for messaging, video conferencing, and file sharing.
- Solution: Rocket.Chat consolidates real-time messaging, video/voice calls, and file sharing into a single platform.
- Benefit: Streamlines workflows, improves team efficiency, and eliminates the need for multiple subscriptions.
- Solution: Rocket.Chat consolidates real-time messaging, video/voice calls, and file sharing into a single platform.
- Benefit: Streamlines workflows, improves team efficiency, and eliminates the need for multiple subscriptions.
Sharing Is extremely easy via Rocket chat
What do you like best about the product?
It is easy to implement, and it provides multiple chat channel's supports which can be used for small group of team or even for a large number of group members, user can easily share information using rocket chat , we are able to share information between groups or team. It can be used frequently multiple times a day for communication or sharing information between teams, its easy to integrate with any application, easily usable with clean user interface.
What do you dislike about the product?
You cannot attached documents to rocket chat, sometimes chat servers gets crashing which casue outage which cause no access of chat channels to user.
What problems is the product solving and how is that benefiting you?
We have a large number of team and its headache to share informations in real time to team, so rocket chat is one solution we get which hepls us and provide us solution, by using rocket chat we can now easily share information such as messages, instructions, guidance to the teams or sharing the images with instructions in nore details instantly and team can communicate and easily perform tasks.
Rocket chat also helps us to improved our business, Calling to share information between team is headache we neede to hire one calling person now we dont needs to hire we just use rocket chat,
Rocket chat also helps us to improved our business, Calling to share information between team is headache we neede to hire one calling person now we dont needs to hire we just use rocket chat,
Best chatting module.
What do you like best about the product?
This is an chatting module which is configured on any application by which user can have a chat and communicate without seeing each other. Not only chatting but rocket chat also has the feature to pass photos and videos just like any chatting applications.
What do you dislike about the product?
It takes much time to load. In an application, if we tap on chat, its takes much time in loading. Sometimes due to loading, chat is not opened and error out. Maybe this is due to low network. This need to be improved. At least chat should be opened in low network and not error out.
What problems is the product solving and how is that benefiting you?
As earlier mentioned, rocket chat should be working in low network. Currently if a users internet is slow then he / she might be unable to use rocket chat in an application.
Please provide the text you would like translated from Portuguese to English.
What do you like best about the product?
It is a wonderful customer service tool, with a broad context of service forms by text or voice, even video. Very good service.
What do you dislike about the product?
I would have liked to know about it earlier, I believe that the advertisements about the tool could be more present.
What problems is the product solving and how is that benefiting you?
For me, the issue of managing services is the best part with the integration of various channels. I can now handle multiple layers, with different channels, in both internal and external services, all very well managed.
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