Rocket.Chat Server
Rocket.ChatReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
358 reviews
from
External reviews are not included in the AWS star rating for the product.
Simplified Team Communication with Room for UI Improvement
What do you like best about the product?
I like Rocket.Chat for its simplicity and real-time communication. It's very easy to understand and use, so we don't need to train employees on it. Everything's centralized, allowing my whole company to work and share thoughts together, which is great for team communication.
What do you dislike about the product?
Maybe the user interface because compared to other tools it's less impressive, other things are good.
What problems is the product solving and how is that benefiting you?
Rocket.Chat centralizes communication, keeping everyone synced effortlessly. Its simplicity means no training is needed, and real-time communication enhances team interactions.
Self-Hosting Freedom, but Slow Perform
What do you like best about the product?
I really like that we can self-host Rocket.Chat, which gives us full control over our data and privacy the marketplace for integrations is also a big plus for our team's workflow
What do you dislike about the product?
Sometimes the mobile application feels a bit sluggish, and it takes longer to load large files or high-resolution images. Also, the notification system needs more customization options
What problems is the product solving and how is that benefiting you?
Rocket.Chat has helped us centralize our team communication in a secure, self-hosted environment. It solved the issue of fragmented conversations across different platforms and improved our overall productivity by keeping all project-related discussions and files in one place
Rocket.Chat: Full Control With Flexible Self-Hosting and Integrations
What do you like best about the product?
What I like most about Rocket.Chat is the level of control it gives you, especially with the option to self-host. It’s great knowing that you own your data and can customize the platform based on your needs. The channels, direct messages, and file sharing make team communication straightforward, and it works well for both small teams and more structured setups. I also like how flexible it is when it comes to integrations.
What do you dislike about the product?
The setup and configuration can be a bit complex, especially if you don’t have much technical experience. The interface also isn’t as polished as some other chat tools, so it can take a little time to get used to. In some cases, performance depends a lot on how it’s hosted, and you might need to spend time maintaining it.
What problems is the product solving and how is that benefiting you?
Rocket.Chat helps centralize team communication in one place instead of relying on multiple tools. It replaces scattered conversations across emails and messaging apps with organized channels and direct messages. It’s especially useful for teams that care about privacy and data control, since everything can be managed internally. This has made collaboration smoother and reduced the back-and-forth across different platforms.
Flexible, Easy-to-Use Tool with Full Control Over Your Data
What do you like best about the product?
it’s flexible and gives full control over data while still being easy to use.
What do you dislike about the product?
setup and customization can be a bit complex compared to simpler chat tools.
What problems is the product solving and how is that benefiting you?
it helps solve scattered communication and data privacy concerns by bringing all team and customer conversations into one secure platform, which makes collaboration smoother and keeps everything organized for me.
Great for Staying in Touch, but Feels Like a Slack Alternative
What do you like best about the product?
It is a great way to keep in immediate touch with colleagues, making it simpler to communicate and share information.
What do you dislike about the product?
It is the poorer cousin of Slack. It can be a little clunky when searching. It is hosted by the institution so support seems to be less robust.
What problems is the product solving and how is that benefiting you?
It allows me to message in real time, reducing wait time for responses. I am able to store messages for future use, making it easier to find information when needed.
Rocket.Chat: Flexible, Secure, and Highly Customizable Team Collaboration
What do you like best about the product?
What I like most about Rocket.Chat is its open-source flexibility, strong security, and ability to customize communication workflows. It also supports team collaboration with channels, integrations, and self-hosting options.
What do you dislike about the product?
One drawback of Rocket.Chat is that the setup and maintenance can be complex, especially for teams without technical expertise. Some advanced features also require additional configuration or paid plans.
What problems is the product solving and how is that benefiting you?
Rocket.Chat solves the problem of scattered team communication by providing a centralized platform for messaging, file sharing, and collaboration. This improves team coordination, keeps conversations organized, and increases productivity.
Fast and Simple with Exceptional Privacy
What do you like best about the product?
I love that Rocket.Chat is very fast with no delays. I also appreciate its easy-to-use interface and privacy features, which make me feel less stressed. The setup was simple and straightforward. I have zero complaints and hope it stays the same.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
Rocket.Chat is very fast with no delays, easy-to-use, and ensures privacy, making me feel less stressed.
Versatile Communication Tool with Data Control and Privacy
What do you like best about the product?
I use Rocket.Chat for real-time private and public chats, and I appreciate how it allows me to share screens and files easily. It solves my problems with data control and privacy by giving me full data ownership along with encryption and strict access. I like that it has a single omnichannel inbox, so I don't have to juggle WhatsApp, email, live chat, and other tools separately.
What do you dislike about the product?
The initial setup for Rocket.Chat feels quite technical, which can be challenging, especially for teams without IT support. A simpler installation process with helpful wizards would make it easier. Also, the user interface, while functional, could use more polish. Smoother navigation and animations would enhance the overall user experience.
What problems is the product solving and how is that benefiting you?
I use Rocket.Chat for real-time private and public chat, screen sharing, and file sharing. It solves the lack of data control and privacy by giving me full data ownership, encryption, and strict access. The single omnichannel inbox simplifies handling WhatsApp, email, live chat, and other tools.
Good Team Chat Tool With Lots of Flexibility
What do you like best about the product?
Iit gives a lot of freedom and control, it’s open‑source, you change many things to fit your own setup or security needs.
This is easy to use, and chatting in groups or one‑to‑one feels smooth. It also connects well with other tools we use, so daily work is simpler. it’s reliable and secure, and it feels like you actually own platform instead of depending fully on some outside service.
This is easy to use, and chatting in groups or one‑to‑one feels smooth. It also connects well with other tools we use, so daily work is simpler. it’s reliable and secure, and it feels like you actually own platform instead of depending fully on some outside service.
What do you dislike about the product?
that some parts of the interface feel bit confusing first, for new users. A few settings are hidden too deep, so you need extra time to find the right options.
Integrations work fine but some need manual tweaking for to run smoothly.
Integrations work fine but some need manual tweaking for to run smoothly.
What problems is the product solving and how is that benefiting you?
helps us bring all team communication in one place instead of spreading messages across emails - calls, and all different apps.
It makes easier to track conversations and share files without losing context and also gives better control over data and security, which is important when you don’t want sensitive chats stored to third party servers.
It makes easier to track conversations and share files without losing context and also gives better control over data and security, which is important when you don’t want sensitive chats stored to third party servers.
Streamlined Team Communication with Customization and Integrations
What do you like best about the product?
I like Rocket.Chat for its organized channels that keep conversations structured and easy to find. The customization options allow us to tailor it to our specific needs, and the ability to integrate with other tools helps reduce context switching by connecting with our other applications. The initial setup was really easy, and I appreciate the better data control, customization, and flexibility in deployment compared to what we used before.
What do you dislike about the product?
I think the user interface could be more intuitive. It could be improved by simplifying navigation, providing guided tours, using clearer icons, offering better onboarding guidance, and allowing for customizable layouts.
What problems is the product solving and how is that benefiting you?
Rocket.Chat centralizes communication, reducing email reliance, and enhances collaboration. Organized channels structure conversations, while customization tailors to needs. Integration with tools minimizes context switching.
showing 1 - 10