Rocket.Chat Server
Rocket.ChatReviews from AWS customer
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simple and efficient
What do you like best about the product?
how easy and simple it is as anyone can use it weather a teanager or a sinior user will find a way to use it
What do you dislike about the product?
i can not do voice call or meetings on it and not sure if there is a mobile app for it
What problems is the product solving and how is that benefiting you?
how to comunicate with my team and my colleagues durring working hours
Robust Communication Tool with Customization & Security
What do you like best about the product?
I use Rocket.Chat for everyday team communication and collaboration, especially with remote or distributed teammates. It keeps our conversations organized with channels and direct messages, making it easy to stay on top of discussions. I really appreciate how customizable Rocket.Chat is and the strong focus on security and control it gives our team. It helps solve the problem of scattered communication and enhances collaboration with real-time messaging and file sharing. I like most how much control and flexibility Rocket.Chat provides, allowing us to customize channels, permissions, and integrations to match our workflow. Security and data ownership are also highly valued, providing peace of mind for internal and sensitive conversations. The integrations and automation options fit smoothly into our workflow, making tasks easier and connected. The interface is simple and intuitive, making it easy for new team members to start using it. Rocket.Chat is reliable, even with lots of active conversations, and the documentation helped a lot during the initial setup, making it manageable.
What do you dislike about the product?
While I really like Rocket.Chat, there are a few things I think could be better. The interface can feel a bit overwhelming at first, especially for new users, and it takes time to get used to all the features. Some advanced customizations and integrations also need technical know how, which isn’t always ideal. I’ve also noticed occasional slowdowns with heavy usage, so smoother performance and easier onboarding would definitely improve the experience.
What problems is the product solving and how is that benefiting you?
Rocket.Chat organizes our communication with channels and direct messages, making collaboration faster and file sharing easy. It integrates with our tools, customizing our workflow while maintaining security for sensitive information, especially with remote teams.
Highly Customizable, Ideal for Secure Team Communication
What do you like best about the product?
I really like how Rocket.Chat balances flexibility, control, and everyday usability. It's great to have the option to fully manage, customize, and even self-host communications, especially when security, privacy, or compliance are important. I enjoy how it adapts to different team structures with channels, roles, and permissions, making collaboration organized rather than chaotic. I also appreciate that it serves as a central hub by integrating with other tools, so conversations stay connected to the actual work instead of being isolated. Plus, the basic messaging, file sharing, and threaded discussions are reliable and familiar, keeping teams productive without a steep learning curve.
What do you dislike about the product?
While Rocket.Chat is powerful, it can sometimes feel complex and heavy, especially during initial setup or when managing advanced configurations. The interface isn’t always as polished or intuitive as some mainstream chat tools, which can slow down adoption for new users. Performance can also vary depending on hosting and configuration, requiring ongoing maintenance. Simplifying setup, improving UI consistency, and offering clearer guidance for administrators would make the experience smoother without reducing its flexibility.
What problems is the product solving and how is that benefiting you?
I use Rocket.Chat to centralize team communications, manage real-time chats and file sharing, and integrate with other tools, all in a secure setup. It tackles the problem of using multiple messaging tools, providing control over communication and addressing security and compliance needs.
Effortless Server Connectivity and Simple Interface
What do you like best about the product?
Simple and connectivity to various servers.
What do you dislike about the product?
Channels sometimes are not clear or able to be found.
What problems is the product solving and how is that benefiting you?
New channels
Cost-Effective Communication with Room for Improvement
What do you like best about the product?
I use Rocket.Chat for daily communication with the freelancer community at my company. It's cost-effective, easy to use across all platforms, and it provides a solution for communication with a large number of users. The messaging in general is really good, and Rocket.Chat has been improving compared to 2022 with a new UI, new features, and a more stable environment for work communication. These improvements help make communication smooth and efficient. The initial setup of Rocket.Chat was easy, and inviting users was straightforward.
What do you dislike about the product?
There's still a lot to improve. For example, the avatars' photo quality is cropped and blurred. I also find the text editor poor because we have to use Markdown, which is not efficient.
What problems is the product solving and how is that benefiting you?
I use Rocket.Chat for daily communication with a large freelancer community. It's cost-effective, easy to use across platforms, and the new UI and features make communication smooth and efficient.
Cost-Effective Communication with Rocket.Chat
What do you like best about the product?
I find Rocket.Chat very helpful for internal chats, especially when it's difficult to discuss team problems via calls. I like that we can mention each tech and specifically address each issue in the chat, which makes it easier to report certain issues to specific people. The initial setup of Rocket.Chat was very helpful for our team. Overall, everything looks good, and I would highly recommend it.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
Rocket.Chat helps us with internal communication by making it easy to share team issues without needing calls. We can mention specific issues to the right team members, streamlining how we report problems.
Robust Customization with Ownership, But Needs UI Refresh
What do you like best about the product?
I like that the interface is clean and easy for people to adopt. The customization options actually matter because you can tailor channels, permissions, and integrations, which prevents you from being boxed into someone else's workflow. Having full control over data and hosting is a major win, making security and compliance easier to manage. The integrations with automation tools and external systems work smoothly, and the API gives you room to build whatever you need. I also appreciate having ownership over the communication platform instead of just renting it. The initial setup was easy.
What do you dislike about the product?
The UI is dated and needs a cleaner, more modern look.
What problems is the product solving and how is that benefiting you?
Rocket.Chat gives me full control over data and hosting, which makes security and compliance easier to manage. The smooth integrations with automation tools and external systems, along with a customizable interface, allow me to tailor workflows extensively instead of being limited by preset options.
User-Friendly Design and Strong Security
What do you like best about the product?
I find Rocket.Chat user-friendly with its modern design, which makes it easy to chat with my freelance clients. I also appreciate the app's security features, which are crucial for keeping client data safe.
What do you dislike about the product?
I think it would be better if Rocket.Chat added emoji and GIF support.
What problems is the product solving and how is that benefiting you?
Rocket.Chat helps me chat easily with a user-friendly and modern design, and its security features ensure client data is safe.
Secure, Self-Hosted Platform with Room for Growth
What do you like best about the product?
I like Rocket.Chat for its self-hostable aspect, which offers good security. The UI is pretty user-friendly, making it easier for communication. I find that it helps with easier compliance. Additionally, the self-hostable feature is pretty cool.
What do you dislike about the product?
I'd like feature parity with Slack and similar platforms. Canvases and lists would be nice additions.
What problems is the product solving and how is that benefiting you?
Rocket.Chat offers easy team communication with a good UI and self-hosting benefits for security and compliance.
Empowers Client Connections with Full Transparency and Data Control
What do you like best about the product?
It helps connect with client and has full transparency in discussing client concerns and we can have full control of the data
What do you dislike about the product?
Not as a plug and play option need technical team for the support and review.At times slow loading and takes time
What problems is the product solving and how is that benefiting you?
It is helping us avoid wait time of client on the call and able to resolve the query via chat
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