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Rocket.Chat Server

Rocket.Chat | Rocket.Chat server 6.13.0

Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

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External reviews

630 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Accounting

RocketChat - avaliação

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Facilidade de acesso. Equipe de suporte sempre disponível e apta par normalizar o ambiente.
What do you dislike about the product?
O que eu não gosto é da chave ser por e-mail . Nossos atendidos compartilhame e-mail. Mas sem problemas seguimos com isso.
What problems is the product solving and how is that benefiting you?
Viabilizar o atendimento virtual para atendidos.


    Emmanuel Alberto L.

A powerful tool

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
Rocket.Chat is an adaptive, customizable and scalable software for organizations. You can integrate things in the Marketplace or create your own scripts to customize a bot
What do you dislike about the product?
The graphic interface is a bit uncomfortable compared to other applications; some things don't work correctly; for example, the user name is shown instead of the real name in reactions. There are small things to improve
What problems is the product solving and how is that benefiting you?
The most essential thing in an organization is communication. Rocket.Chat is a helpful tool when you are in a big organization; we use bots to make handy informs that help us improve processes and reach our goals


    Emmanuel Alberto L.

A powerful tool

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
Rocket.Chat is an adaptive, customizable and scalable software for organizations. You can integrate things in the Marketplace or create your own scripts to customize a bot
What do you dislike about the product?
The graphic interface is a bit uncomfortable compared to other applications; some things don't work correctly; for example, the user name is shown instead of the real name in reactions. There are small things to improve
What problems is the product solving and how is that benefiting you?
The most essential thing in an organization is communication. Rocket.Chat is a helpful tool when you are in a big organization; we use bots to make handy informs that help us improve processes and reach our goals


    Thiago V.

Rocket.chat rocks

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
I love how rocket.chat makes it possible to organize on topics, making communication much easier
What do you dislike about the product?
Last month, the system was down on two occasions. And when we receive audio messages. the notification appears as if we have received a file.
What problems is the product solving and how is that benefiting you?
Rocket.chat helps organize communication by projects. Facilitating both communication and project management. It helps in productivity.


    Alan K.

Extremely flexible platform

  • May 22, 2023
  • Review verified by G2

What do you like best about the product?
Excellent. It is a flexible and easy-to-use platform.
What do you dislike about the product?
The least useful is not being able to send HSMs to WhatsApp in the Omnichannel.
What problems is the product solving and how is that benefiting you?
Internal communication at the moment.


    Alan K.

Extremely flexible platform

  • May 22, 2023
  • Review verified by G2

What do you like best about the product?
Excellent. It is a flexible and easy-to-use platform.
What do you dislike about the product?
The least useful is not being able to send HSMs to WhatsApp in the Omnichannel.
What problems is the product solving and how is that benefiting you?
Internal communication at the moment.


    Puneet Y.

Omnichannel chat tool to integrate multiple communication channels for support

  • May 22, 2023
  • Review verified by G2

What do you like best about the product?
The multiple channels to colloborate helps a lot in wfh environments and makes communication seamless and secure. The APIs enable us to built our apps using the framework of rocket.chat to custom built enterprise level tools.
What do you dislike about the product?
The learning curve takes time and the UI can be made more simpler with easier reports that are auto shared with company management.
What problems is the product solving and how is that benefiting you?
making secure communication that is a formal and secure method to talk and colloborate between teams at office.


    Puneet Y.

Omnichannel chat tool to integrate multiple communication channels for support

  • May 22, 2023
  • Review verified by G2

What do you like best about the product?
The multiple channels to colloborate helps a lot in wfh environments and makes communication seamless and secure. The APIs enable us to built our apps using the framework of rocket.chat to custom built enterprise level tools.
What do you dislike about the product?
The learning curve takes time and the UI can be made more simpler with easier reports that are auto shared with company management.
What problems is the product solving and how is that benefiting you?
making secure communication that is a formal and secure method to talk and colloborate between teams at office.


    Richard B.

Open Source Chat that Supports Multiple Integrations

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Supports private messaging, multiple integrations, sms and webhooks. It is open source, so developers can provide input to help improve functionality and performance. It is possible to share one's screen as well as files.
What do you dislike about the product?
One has o subscribe to the costlier package to make the most of it because the free and single-user subscriptions have limited features. It can be challenging for less tech-savvy users
What problems is the product solving and how is that benefiting you?
Communicating with team members and partners sometimes in large groups which can be challenging. It helps us share work files, messages as well as video conference. This increases teamcollaborativeness and productivity


    Richard B.

Open Source Chat that Supports Multiple Integrations

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Supports private messaging, multiple integrations, sms and webhooks. It is open source, so developers can provide input to help improve functionality and performance. It is possible to share one's screen as well as files.
What do you dislike about the product?
One has o subscribe to the costlier package to make the most of it because the free and single-user subscriptions have limited features. It can be challenging for less tech-savvy users
What problems is the product solving and how is that benefiting you?
Communicating with team members and partners sometimes in large groups which can be challenging. It helps us share work files, messages as well as video conference. This increases teamcollaborativeness and productivity