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External reviews

417 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sujith R.

Transformative User Experience: Branch Software as the Premier Source of Truth for App Marketing

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
Branch has its ability to revolutionize the user experience in mobile marketing. It offers a comprehensive platform that seamlessly links and measures user interactions across various devices, platforms, and channels.
What do you dislike about the product?
The pricing structure of Branch is on the higher end compared to other alternatives in the market which could pose a barrier to entry for smaller businesses or startups with limited budgets.However, despite these drawbacks, the overall benefits and capabilities of Branch outweigh these concerns for many users.
What problems is the product solving and how is that benefiting you?
1.Branch solves the problem of accurately attributing conversions and user interactions across multiple devices, platforms, and channels.
2.Seamless User Experience.
3.With Branch's robust linking capabilities, marketers can create personalized experiences for their users based on their behavior and preferences.
4.Branch offers reliable measurement and attribution solutions, ensuring that marketers can accurately track the effectiveness of their campaigns
5.Branch empowers marketers to achieve their goals more effectively, whether it's increasing user acquisition, driving engagement, or maximizing ROI.


    Retail

Great to understand where your customers are coming from

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
I think the interface is crystal clear and very intuitive. You can easily know where to go and what to do for whatever need you have regarding links generated through their platform. It's actually pretty easy and straightforward to create quick links and use them right away. The data is refreshed almost instantly and it provides a very complete and comprehensive analysis. Customer support is quick and supportive.
What do you dislike about the product?
What I don't like is that creating links in batch is a very manual and slow process, they should keep improving in that direction, so that would solve a lot of time for campaigns that target multiple channels. Also, it's not always clear how to use DeepViews which are a powerfull tool to use within their platform.
What problems is the product solving and how is that benefiting you?
We used branch to create quick links and to be able to track our campaigns from end to end. it's always very convenient to be able to internally modify a link without affecting the end customer. Branch provides great insights and data around those links and campaings, which is pretty useful for us.


    Staffing and Recruiting

Great Deep Link solution !

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
It's super easy to implement their product 'quick link'
What do you dislike about the product?
Nothing so far, it meets our demand and he pricing is more than affordable
What problems is the product solving and how is that benefiting you?
Optimize app conversion (smart banner) and enhance the user experience with few coding (quick link)


    Julien P.

Great platform for magic link and banner

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and to implement, we were looking for a platform in order to generate magic link so when we communicate with our users, it directs them to either the app or the web
What do you dislike about the product?
Biling is a bit unclear but appart from that we can't complain
What problems is the product solving and how is that benefiting you?
Be able to make our users open our links on the right medium (mobile app or web app) with the same link


    Daria K.

A convenient MMP for integration with great potential

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
I have been using Branch since August 2023. I utilize the analytics features. I want to highlight the positive aspects. There are many guides and tutorials on various topics. The documentation for developers is accessible and comprehensive. The development team had no issues with integration via React. Integration with advertising partners is very straightforward. The support service responds promptly to inquiries.
What do you dislike about the product?
For me, the functionality for reviewing product_name for purchases (only available in Liveview mode or through daily export) is inconvenient. Moreover, daily export is only available for 2 days, and not for a wider date range.
What problems is the product solving and how is that benefiting you?
Branch helps with measuring app advertising on Meta and Apple Search Ads. We also plan to implement quick links for tracking the actions of users who come from push notifications. These are the tasks that GA4 struggled with for a long time.


    Broadcast Media

Navigating Branch: A Personal Perspective on Pros and Cons

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
Custom metrics in local currency allowing me to map all key KPI straight in the dashboard.
Customer support was always on point, and helpful.
I have alos enjoyed the Branch academy when starting with the platform.
What do you dislike about the product?
It can become quite technical when it comes to integration of SDKs
What problems is the product solving and how is that benefiting you?
Branch solves the challenge of tracking app installs and in-app conversions across multiple marketing channels.


    Health, Wellness and Fitness

Overall, Branch has been great for tracking revenue attribution within our mobile app

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
Branch makes it very easy to create deeplinks
What do you dislike about the product?
Some tracking numbers seem to be inflated and support is a hit or miss
What problems is the product solving and how is that benefiting you?
Branch creates deeplinks within our app to direct marketinggates for a better user experience and higher paid conversions


    Andrea G.

Good alternative to mainstream MMPs

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
- You can do exactly what you need
- Easy to understand guide for integration
What do you dislike about the product?
- UI is basic
- Data is not shown in a very digestible way
What problems is the product solving and how is that benefiting you?
I am able to see download and in-app events in advertising platforms, including Meta and TikTok


    Aditya K.

I believe Branch is one of the top MMP tool available in market right now.

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
The best thing I have experienced using the branch is tracking multiple ads with multiple ad partners in one place.
What do you dislike about the product?
The only thing the branch lags on is the accuracy of metrics, other than that everything is osm.
What problems is the product solving and how is that benefiting you?
We use the branch to track day-to-day mobile app analysis whether install numbers, open count of app or any other relevant metrics.


    Isaac B.

It good for bringing back users to our app

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
the analytics offered where very informative, and easy to understand
What do you dislike about the product?
It has many features which made it a little hard for me to use
What problems is the product solving and how is that benefiting you?
it is making it easy for us to redirect users back to our system just incase a person shared a link