The third party is the non-payroll staff of the University. IdentityNow is used to manage services.
SailPoint Identity Security
SailPointReviews from AWS customer
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A stable solution that can be used for risk management, but it could be made cheaper
What is our primary use case?
What is most valuable?
We are happy with the SailPoint IdentityIQ’s stability.
What needs improvement?
SailPoint IdentityIQ could be cheaper.
For how long have I used the solution?
I have been using SailPoint IdentityIQ for a few years.
What do I think about the scalability of the solution?
SailPoint IdentityIQ is a scalable solution. We onboarded about 30,000 students, 7,000 staff, and 7,000 third parties that we need to manage on the platform. They use it themselves, and we just need to manage the numbers on the platform. People are managing it administratively within IT with five to six people.
How are customer service and support?
We have engaged with SailPoint IdentityIQ's technical support and faced no problems with them.
How was the initial setup?
The solution’s initial setup is complex.
What about the implementation team?
We implemented SailPoint IdentityIQ through a consultant. The solution’s deployment takes around seven months.
What was our ROI?
We have seen a return on investment with SailPoint IdentityIQ because it manages our risks.
What's my experience with pricing, setup cost, and licensing?
We pay an annual licensing cost for SailPoint IdentityIQ.
What other advice do I have?
SailPoint IdentityIQ is deployed on-cloud in our organization. SailPoint IdentityIQ covers our whole portfolio, and its growth will depend on the growth of our numbers.
I would advise other users to be very sure of what they want to achieve and select the right product instead of being brand specific. In our case, SailPoint IdentityIQ matched the capabilities we sought.
Overall, I rate SailPoint IdentityIQ a seven out of ten.
Sailpoint Tool Review
What do you like best about the product?
In Sailpoint, we can have a complete hand on backend code so we can manipulate the Workflow and rules and can customize our requirements. Sailpoint gives you single sign-on and privileged access management features and many more.
What do you dislike about the product?
Till now, I am not getting any issues with the Sailpoint environment, But The installation process of Sailpoint was very difficult for me. If it was easy, then it would have been great, but later, I understand the reason behind that also, so its ok.
What problems is the product solving and how is that benefiting you?
In Sailpoint the user lifecycle is maintained from user joining and organization till he leaves the organization. Till this process, the user gets promoted or get transferred, so in such scenarios giving a required access to the identity is very important. That problem is solved by sail point IAM.
The Sailpoint Review
What do you like best about the product?
Sailpoint is easy to learn and understand, and it's easy to use. In the office, I get to know about this tool. Using Sailpoint, we can give access to the identity and can manage it throughout the user lifecycle. Sailpoint has features like Identity Access Management, Privileged Access Management, and Single Sign-on and can prevent security breach in an organization.
What do you dislike about the product?
Sailpoint is a very big tool, so obviously, the issue will be there. The cache issue is a very common issue in sailpoint.
Sometimes it behaves differently than you expect the result.
Sometimes it behaves differently than you expect the result.
What problems is the product solving and how is that benefiting you?
Using Sailpoint we can decide to which user or identity how much access we should give. So, identity can not do any compliance issue. The new joiner gets assigned with birthRight roles which we can handle through lifecycle events.
Sailpoint IAM Solution
What do you like best about the product?
The key feature of the SailPoint I like is that you have a complete hand on your backend code. You can modify the workflows and rules as per our requirement and see the magic. The tool is easy to adapt and understand.
What do you dislike about the product?
The installation process is quite difficult to understand at first but later we get used to with this as we install it multiple times it gets crashed but the tool is easy to use and uderstand.
What problems is the product solving and how is that benefiting you?
By using Sailpoint, we can provide privileged access to the candidate or you can say new joining or new employee in an organization. So, the single sign-on problem was solved by Sailpoint. The complete JML lifecycle we handle using SailPoint.
Sailpoint has good future in IAM world
What do you like best about the product?
The best about Sailpoint is that you have a complete command on your workflow and rule which you can modify as per your business requirement.
It's easy to learn and understand.
It's easy to learn and understand.
What do you dislike about the product?
The thing which i don't like is the cache issue while working on a rule or workflow. Suppose you are working on different tabs and simultaneously updating any rule, and you make a delay to save it will load and load only but will not save. Sometimes after saving also, it will not reflect the changes.
What problems is the product solving and how is that benefiting you?
To manage all new joiners or employee's identities, their entitlements or roles, specifically what kind of access should be given to that particular user throughout the employee organization lifecycle.
Sailpoint Product review
What do you like best about the product?
Sailpoint truly is a developer friendly tool where we can easily customise as our wish , already available out of the box rules, workflows, sailpoint community and most importantly it uses Java.
What do you dislike about the product?
Debugging the code can be time consuming.
Servers getting down every now and then due to load issues or wrong loggers attached or due to incorrect code uploaded.
Servers getting down every now and then due to load issues or wrong loggers attached or due to incorrect code uploaded.
What problems is the product solving and how is that benefiting you?
Sailpoint helps in achieving security issue of users and make sures other employees or external sources don't exploit the identity data of employees.
It makes me relieved and trust the company as my personal data is secured.
It makes me relieved and trust the company as my personal data is secured.
SailPoint a must need tool for your organisation
What do you like best about the product?
SailPoint give you the customisation like if some connecter, configuration, code is not working then with our mind we can write our own logic to fulfill the requirements. Also it has features like multi-factor authentication, life-cycle governance, Password management and single sign-on.
What do you dislike about the product?
Although it is a good product but, sometimes it behaves abruptly as it is having high level of cache issue and some minor bugs on which the SailPoint team is working and getting it resolved.
What problems is the product solving and how is that benefiting you?
So in our organisation we are using SailPoint as a user onboarding and governance tool. We have taken HR application for aggregating data, as it is a authoritative application. Using it we are managing our identities.
SailPoint: The perfect tool for IAM.
What do you like best about the product?
There are many things to like about SailPoint but out of all the best is it gives you full control to customise as per your business requirement also it has many other features like MFA,SSO.
So I will recommend to definitely use SailPoint and get your data protected from data breaches.
So I will recommend to definitely use SailPoint and get your data protected from data breaches.
What do you dislike about the product?
There is nothing much to dislike but as everything has some good and bad points so here SailPoint is having a high level of cache issue which can make you feel bad sometimes.
What problems is the product solving and how is that benefiting you?
Its helping the organisation in maintaining there data and giving Role based access control to the identity also as SailPoint is a great tool so with its multiple features like MFA,SSO , Password management and network access control.
A stable and reliable workforce identity and access management solution
What is our primary use case?
We use SailPoint IdentityIQ mainly for employees. It's not a customer identity and access management tool. It's mainly for the workforce. All my clients choose SailPoint IdentityIQ because they need some tool that will govern and do the compliance at their end. We are mainly integrating all the applications for the organization, just like their HR, to do the governance in just one place, namely in SailPoint IdentityIQ. We're using SailPoint IdentityIQ for provisioning, granting access, taking access, automatic onboarding, and off-boarding. We also use SailPoint IdentityIQ for employees' joiner, mover, and leaver workflow. We use SailPoint IdentityIQ for automatically reprovisioning all the roles and accesses.
What is most valuable?
The most selling modules for SailPoint are the compliance manager and the life cycle manager. In addition, the password manager module is replacing the call center for any organization by doing self-service password services, resetting passwords, and unlocking accounts.
What needs improvement?
SailPoint IdentityIQ has a primitive AI engine. It doesn't compare to the autonomous engine that uses machine learning and deep learning in ForgeRock.
It would be great to have an autonomous engine that uses machine learning and deep learning to find orphan accounts, accesses not used by employees and extra accesses.
For how long have I used the solution?
I have been doing a SailPoint IdentityIQ pre sales presentation for two years and a real product implementation for six months.
What do I think about the stability of the solution?
SailPoint IdentityIQ is a stable solution, and I rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
I rate SailPoint IdentityIQ less than five out of ten for scalability. To increase scalability, you need to increase servers, which is not easy.
How are customer service and support?
The technical support in the Middle East is being done through partners. SailPoint IdentityIQ has no physical presence in the Middle East except through its partners and distributors. However, SailPoint IdentityIQ's remote support is always available. SailPoint IdentityIQ's technical support is good because they are always available when the partners or the implementation team face any issues.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of SailPoint IdentityIQ was very easy, and I rate it a ten out of ten. We have an automatic deployment engine, so the deployment takes around an hour, not long.
What's my experience with pricing, setup cost, and licensing?
SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing.
What other advice do I have?
Our clients using SailPoint IdentityIQ are mainly in the banking sector, and the others are part of the Saudi Arabia government and ministry. For 12 years, SailPoint IdentityIQ twelve has been the leader of Gartner Magic Quadrant. All the market reports suggest SailPoint IdentityIQ when you're doing governance and compliance for your workforce. SailPoint IdentityIQ is even replacing other solutions like IBM and ServiceNow.
SailPoint IdentityIQ is a stable and reliable workforce identity and access management solution. If you're looking for a solution for the workforce, you should opt for SailPoint IdentityIQ, and if you're looking for a solution for the customer base, you should choose ForgeRock.
Overall, I rate SailPoint IdentityIQ a ten out of ten.
SailPoint delivers a very in-depth solution to Identity Management!
What do you like best about the product?
SailPoint has helped us align our Identity Management with our Security guidelines and procedures. It has helped us reach the compliance goals that we have also been struggling with.
What do you dislike about the product?
There is a ton of training needed to fully understand and utilize the product to its full potential. All the training offered to use the product is free, but you need to pay for more training to gain a better understanding.
What problems is the product solving and how is that benefiting you?
SailPoint has solved our main issue with User Access Reviews for SOX compliance. It had never been conducted correctly at my company for years before I started here. Many fines were assessed yearly for Compliance failures until we implemented SailPoint.
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