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UX Advance Analytics
What do you like best about the product?
The possibility to do advanced analysis dedicated to the user experience, study the user journey and user flow to understand the pain point, other this permitted to sees some session replay
What do you dislike about the product?
At the moment the possibility to managing some aspect of the platform for example the mapping and a sometimes the platform have some problem to read the status of mobile version
What problems is the product solving and how is that benefiting you?
Bounce rate and exit rate for a different page, otherwise the campaign page, that we check wich element work or not, other this permitted to resolve the missing of A/B test tools
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Amazingly easy and insightful software helps us solve problems and validate theories
What do you like best about the product?
Easy to use software that really helps to drill down with meaningful graphs to easily see where visitors are going within our site. You can quickly reverse the flow, too, so you can start with any page and work your way out. Super insightful!
What do you dislike about the product?
There's not much to dislike, really. The only feedback I would provide is the ability to change colors. That may actually even be a feature and I just don't know about it.
What problems is the product solving and how is that benefiting you?
We are always trying to figure out where people go when they visit our site, which pages or sections are most popular, heat maps showing where people look and click. We want to see if people are following an expected or desired path.
Excellent Insights!
What do you like best about the product?
I really like how comprehensive the data is and how flexible the tool is to add new reporting and tracking.
What do you dislike about the product?
If you don't use the tool regularly, it can be challenging to reorient yourself. Not a flaw in the platform though.
What problems is the product solving and how is that benefiting you?
Heatmapping has helped us optimize everything from the home page and flydown navigation to our PDP template. The video replays of actual shopper sessions have also provided insights that we never had before.
Detailed analytics to help with ux improvements
What do you like best about the product?
zoning analysis helps us see where users gravitate too, as well as the attractiveness rating.
What do you dislike about the product?
There is just a lot to take in, it is a very robust platform, so it can be slow at points. This is understandable, and hopefully can be optimized in the future.
What problems is the product solving and how is that benefiting you?
Prioritization of content based on user interaction, click rate and revenue driven by direct content areas.
Loving Contentsquare!
What do you like best about the product?
Aside from the platform itself being very easy to use, it presents data in a very organized visual manner. This makes it easy to share with teams who may not directly use the platform. We've also had such a positive experience with the Contentsquare representatives that we've interacted with. Everyone is so helpful and it's easy to see that they take our businesses seriously.
What do you dislike about the product?
I wish that it would keep data from more than 3 months ago.
What problems is the product solving and how is that benefiting you?
We've had a chance to view user frustrations that aren't visible from other data. I personally like looking at zoning analyses for heatmaps and a visual way to view page performance.
Great web data visualiser with a team dedicated to your success
What do you like best about the product?
Can take complex data and make it easy to understand and visualise. The integration with tools such as AB Tasty makes it easy to see the results of your tests.
The team supporting the implementation go above and beyond to ensure you can use and understand their product. Support rarely seen from other companies.
The team supporting the implementation go above and beyond to ensure you can use and understand their product. Support rarely seen from other companies.
What do you dislike about the product?
There is a learning curve, but it is more in trying to simplify your approach to understanding data and not over thinking it as other analytical programs have taught us to do.
What problems is the product solving and how is that benefiting you?
Seeing the results of changes to the website, viewing user journeys and easily seeing the results of things like AB tests. Improved our merchandising ability by giving us tools to understand the results of how we merchandise our site and adjust accordingly.
Best UX analytics tool
What do you like best about the product?
being able to see behaviors that I can't see in traditionals webanalytics tools - easy to set-up - can be linked with others tools (particularly ABtesting tools which enable a qualitative analysis of AB Test)
What do you dislike about the product?
A bit expensive but if the company is able to invest, it worth paying
What problems is the product solving and how is that benefiting you?
Willing to have a product analysis tools that would enable us to optimize our customer experience and then our conversion rate
Contentsquare super useful for page version comparison
What do you like best about the product?
In the company I'm working on, we did multiple changes over the years on our web pages. It is critical to understand how these changes are impacting our visitors. By using Cntentsquare, we are measuring the performance of these changes, how customers interact with each section and how we can improve in the next review.
What do you dislike about the product?
One of the things I would like to see is to have a bigger timeframe of stored data. Sometimes 4 months is enough to see how the visitor interacts with our page, but in other cases, I would like to see more in the past.
What problems is the product solving and how is that benefiting you?
- Mostly we use contentsquare to compare two versions of the same page and analyze how visitor interacted with the content sectons.
- I use also session replay to understand how the visitor interacted with the page
- I use also session replay to understand how the visitor interacted with the page
Excellent produit
What do you like best about the product?
Détails des statistiques, accompagnement des clients et efficacité de la plateforme. Tout ce qu'il faut pour avoir un bon produit. Bravo !
What do you dislike about the product?
Long à prendre en main d'où l'intérêt d'être accompagné(e)
What problems is the product solving and how is that benefiting you?
CXO
Best platform for user's experience analysis
What do you like best about the product?
Easy understanding of the platform and its utilization and speed support if needed.
What do you dislike about the product?
There is only 3 month of data history, which is not enough if you need to compare with the previous year in the same period.
What problems is the product solving and how is that benefiting you?
Heat area with the zone data that allows us to measure what interest the customer on our website and what have zero impact: the decision is quicker.
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