Sold by: Contentsquare
Deployed on AWS
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible, scalable and AI powered platform, you quickly get a deep understanding of your customers whole online journey and the ah ha moments you need to deliver the right digital experiences.
4.6
Overview
What you will get with Experience Analytics Understand how users engage with your site and app to inform your UX improvements
Increase engagement and reduce abandonment in your digital business
Align and connect your teams in charge of your digital experience and boost impact and efficiency
What you will be able to do Improve engagement and conversion for every journey: Discover how your customers progress from entry to exit. Discover your biggest opportunities and frustrations and build more intuitive journeys for key audience segments.
Reveal customer interactions on any page: See where users click, hover, and scroll, so you can understand where users get distracted and what grabs their attention. Visualize the performance of each content element on key metrics like attractiveness, engagement, click rate and conversion.
See exactly what your users saw: Replay any individual journey to see exactly what the user saw and did including mouse movements, clicks, taps, and swipes. Uncover pain points, validate hypotheses, and share replays to accelerate decision-making.
Impact Quantification: Understand the impact of user experience on key business metrics like conversion rate, revenue, site and app performance, and user experience.
For custom pricing, EULA, or a private contract, please contact sales@contentsquare.com . Please view the Contentsquare Addendum to AWS Marketplace here: https://contentsquare.com/legal/aws-marketplace-master-service-agreement/
Highlights
- Journeys & Heatmaps: See how your content is performing and visualize customer journeys from start to finish
- Session Replay: Reveal exactly what customers experienced during crucial moments
- Impact Quantification: Quickly understand the impact of good and bad digital experiences
Details
New
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You can now purchase comprehensive solutions tailored to use cases and industries.
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Contentsquare | Up to 12 Million Page Views | $170,000.00 |
Vendor refund policy
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
User Interaction Visualization
Heatmaps and journey mapping capabilities that display user clicks, hovers, scrolls, and content element performance metrics including attractiveness, engagement, click rate, and conversion.
Session Replay and Recording
Ability to replay individual user sessions with mouse movements, clicks, taps, and swipes to identify pain points and validate user experience hypotheses.
Customer Journey Analysis
Tracking and visualization of complete customer journeys from entry to exit across digital touchpoints to identify opportunities, frustrations, and audience segment-specific patterns.
Business Impact Measurement
Quantification of user experience impact on key business metrics including conversion rate, revenue, site and app performance, and overall user experience outcomes.
AI-Powered Analytics Platform
Scalable and flexible artificial intelligence-powered platform designed to provide deep understanding of complete online customer journeys and digital experience insights.
Automatic Event Capture
Autocapture technology that automatically captures granular digital interactions across the customer journey without requiring manual event tracking or additional engineering resources.
Real-time Data Analysis
Data science capabilities applied to complete and retroactive digital engagement data enabling real-time exploration and analysis of behavioral patterns.
Streaming Data Pipeline
Event streaming pipeline built on Autocapture architecture that delivers instant access to high-quality, trusted data at scale.
Cross-platform Behavioral Tracking
Capability to track and understand user engagement across web, mobile, and other applications within a unified platform.
Automated Data Integration
Fully automated data pipelines that enable users to act on insights through streamlined workflows and integration with chosen tools or data warehouses.
Customer Data Integration
XiD continuously updates individual profiles with experience, operational, and behavioral data across multiple touchpoints, channels, and time periods to enable comprehensive understanding at individual and aggregate levels.
Journey Analytics
Experience Journeys capability identifies hotspots and key drivers at critical moments in customer journeys, with analysis available at aggregate level and across individual segments or cohorts.
Text Analytics with Natural Language Understanding
XM Discover provides NLU-backed text analytics to analyze customer feedback and extract insights on complaints, sentiment, effort, and emotion.
Multi-Experience Management Platform
System designed to assess and manage four core business experiences: customer, employee, product, and brand through unified experience data collection and analysis.
Audience Access and Insights Acceleration
EDGE feature provides access to verified Consumer, B2B, and synthetic audiences to accelerate speed to insights from weeks to minutes.
Standard contract
No
Customer reviews
Anonymous
Clear User Journeys, Better Behavioral Insights
Reviewed on Oct 13, 2026
Review provided by G2
What do you like best about the product?
I like Contentsquare’s journey analysis because it gives me a clear picture of what users did after completing a key action.
What do you dislike about the product?
Heap didn’t work out for us during the trial. It’s too different from GA360 and doesn’t handle concurrent edits well.
What problems is the product solving and how is that benefiting you?
I use Contentsquare to analyze user journeys and retention and measure attractiveness.
Information Technology and Services
Helpful tool
Reviewed on Oct 13, 2026
Review provided by G2
What do you like best about the product?
Very interactive, and a great tool for gaining customer insights and building a better customer experience
What do you dislike about the product?
I can’t think of anything right now, nothing comes to mind
What problems is the product solving and how is that benefiting you?
Remove data silos and build a more user-friendly experience for those of us who are trying to make sense of the data.
Wang Q.
Easy to Use with a Smooth UX
Reviewed on Oct 13, 2026
Review provided by G2
What do you like best about the product?
I find Contentsquare easy to use, and its UX is good. The initial setup was easy.
What do you dislike about the product?
I’d like Contentsquare to have more humanity, perhaps as an add-on.
What problems is the product solving and how is that benefiting you?
I get assurance from Contentsquare.
Jessica J.
Quickly Find the Insights You Need
Reviewed on Oct 13, 2026
Review provided by G2
What do you like best about the product?
Quickly find the insights. Self serve analytics tool.
What do you dislike about the product?
I need to make screenshots manually now and then. Can we automate this?
What problems is the product solving and how is that benefiting you?
Where does my customer churn? Where is the friction and error?
Shane J.
Easy Setup, Clear Insights into Visitor Behavior
Reviewed on Oct 13, 2026
Review provided by G2
What do you like best about the product?
I like how Contentsquare helps us understand how visitors navigate our website and gives us a way to understand and leverage data. The initial setup was pretty easy.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
Contentsquare helps us understand how visitors are navigating our website.