Sold by: ContentsquareÂ
Deployed on AWS
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible, scalable and AI powered platform, you quickly get a deep understanding of your customers whole online journey and the ah ha moments you need to deliver the right digital experiences.
Overview
What you will get with Experience Analytics Understand how users engage with your site and app to inform your UX improvements
Increase engagement and reduce abandonment in your digital business
Align and connect your teams in charge of your digital experience and boost impact and efficiency
What you will be able to do Improve engagement and conversion for every journey: Discover how your customers progress from entry to exit. Discover your biggest opportunities and frustrations and build more intuitive journeys for key audience segments.
Reveal customer interactions on any page: See where users click, hover, and scroll, so you can understand where users get distracted and what grabs their attention. Visualize the performance of each content element on key metrics like attractiveness, engagement, click rate and conversion.
See exactly what your users saw: Replay any individual journey to see exactly what the user saw and did including mouse movements, clicks, taps, and swipes. Uncover pain points, validate hypotheses, and share replays to accelerate decision-making.
Impact Quantification: Understand the impact of user experience on key business metrics like conversion rate, revenue, site and app performance, and user experience.
For custom pricing, EULA, or a private contract, please contact sales@contentsquare.com . Please view the Contentsquare Addendum to AWS Marketplace here: https://contentsquare.com/legal/aws-marketplace-master-service-agreement/Â
Highlights
- Journeys & Heatmaps: See how your content is performing and visualize customer journeys from start to finish
- Session Replay: Reveal exactly what customers experienced during crucial moments
- Impact Quantification: Quickly understand the impact of good and bad digital experiences
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Contentsquare | Up to 12 Million Page Views | $170,000.00 |
Vendor refund policy
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
User Interaction Visualization
Advanced heatmap and journey tracking technology that captures user clicks, hovers, and scrolling behaviors across digital platforms
Session Replay Technology
Comprehensive user journey recording system that captures mouse movements, clicks, taps, and swipes with precise replay capabilities
Performance Analytics
AI-powered analytics platform that evaluates content element performance using metrics like attractiveness, engagement, click rate, and conversion
Digital Experience Intelligence
Machine learning-driven platform that provides deep insights into user progression from entry to exit across digital interfaces
Impact Measurement Framework
Advanced quantification system that correlates user experience metrics with key business performance indicators like conversion rates and revenue
Data Capture Automation
Autocapture technology that automatically tracks and streams comprehensive digital interaction data without manual event tracking
Real-time Data Analysis
Instant access to high-quality behavioral data with real-time exploration and analysis capabilities
Data Science Integration
Advanced data science techniques applied to complete digital engagement data to uncover behavioral insights
Streaming Data Pipeline
Automated event streaming infrastructure enabling continuous data collection across web, mobile, and digital applications
Behavioral Insight Generation
Automated insight mining that identifies unique user engagement patterns and potential improvement opportunities
Data Collection and Profiling
Advanced individual and aggregate data collection system that continuously updates user profiles with experience, operational, and behavioral data across multiple touchpoints
Natural Language Processing
NLU-backed text analytics solution for analyzing customer feedback, sentiment, emotions, and identifying top customer complaints
Experience Journey Mapping
Capability to identify critical journey hotspots, key drivers, and analyze experiences across different segments and cohorts
Multi-Experience Management
Comprehensive platform for managing four core business experiences: customer, employee, product, and brand experiences
Cross-Channel Data Integration
System that enables tracking and understanding of user preferences and experiences across different channels and time periods
Standard contract
No
Customer reviews
0 ratings
0 AWS reviews
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469 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Oscar B.
Comprehensive Analytics and AI Insights That Drive Results
Reviewed on Nov 07, 2025
Review provided by G2
What do you like best about the product?
Contentsquare is a holistic approach that captures all aspects of full content journey across apps, mobile web, devises and sessions, giving analytical insights
The program allows sessions replays, which makes us understand more about what content we want to share with the customers
Contentsquare has AI module that provides us with recommendations and insights that we need to use, to optimize our marketing
The program has enabled visual dashboards or journeys, something that gives us easy accessibility across different markets
We have seen valuable conversion, where market trends and behaviors translate to business sales and customer retention
We significantly build up our reputation through the use of Contentsquare, and it allows us to have solid integration with multiple platforms and data governance tools
The program allows sessions replays, which makes us understand more about what content we want to share with the customers
Contentsquare has AI module that provides us with recommendations and insights that we need to use, to optimize our marketing
The program has enabled visual dashboards or journeys, something that gives us easy accessibility across different markets
We have seen valuable conversion, where market trends and behaviors translate to business sales and customer retention
We significantly build up our reputation through the use of Contentsquare, and it allows us to have solid integration with multiple platforms and data governance tools
What do you dislike about the product?
Contentsquare pricing is significantly overwhelming, largely for small enterprises who lack adequate advertising budgets
The app offers robust features, but there is complexity in learning about them, and this takes longer than expected
The app offers robust features, but there is complexity in learning about them, and this takes longer than expected
What problems is the product solving and how is that benefiting you?
Contentsquare has facilitated the management of digital journeys in our company, something that helps us to replay content sessions, analyze the market trends and behaviors oversee the company development process
The app allows multiple analytical options to evaluate one device or session, and this keeps track of the marketing plans a company deploys
The app ensures that we bridge the market behaviors to resourceful results and this translates to better sales
The program equips non technical employees or stakeholders with information or visual insights concerning our marketing journey
We use Contentsquare to combine quantitative and qualitative data to ensure we obtain a higher insight that is more actionable
The app allows multiple analytical options to evaluate one device or session, and this keeps track of the marketing plans a company deploys
The app ensures that we bridge the market behaviors to resourceful results and this translates to better sales
The program equips non technical employees or stakeholders with information or visual insights concerning our marketing journey
We use Contentsquare to combine quantitative and qualitative data to ensure we obtain a higher insight that is more actionable
Miguel L.
Boosted Engagement and Conversion Rates Thanks to Actionable Insights
Reviewed on Nov 05, 2025
Review provided by G2
What do you like best about the product?
With Contentsquare, we have greatly enhanced user engagement thanks to ease of getting actionable insights.
The tool comes AI equipped for both efficiency and accuracy and to top it all, it speeds up processes.
Thanks to proper engagements, we have realized amazingly high conversion rates thus making the tool a must have and very effective too.
It makes it easy to get user tests, and get helpful feedback all which helps us tailor make and improve customer journeys.
The tool comes AI equipped for both efficiency and accuracy and to top it all, it speeds up processes.
Thanks to proper engagements, we have realized amazingly high conversion rates thus making the tool a must have and very effective too.
It makes it easy to get user tests, and get helpful feedback all which helps us tailor make and improve customer journeys.
What do you dislike about the product?
Well, no dislikes with Contentsquare. Has delivered besides the learning curve.
What problems is the product solving and how is that benefiting you?
It handles analytics like a pro and we're able to run user tests, enhance customer journey and in turn enjoy high conversion rates.
Michele C.
Valuable Insights, But Limited Traffic Analysis
Reviewed on Nov 04, 2025
Review provided by G2
What do you like best about the product?
Love the tools to analyze site content and hone down on user sessions for real time site usability and identifying bugs. I also love the amount of webinars and trainings that Contentsquare offers on a regular basis. The support that these provide is so valuable and opens my mind to new ways to analyze data from my sites.
What do you dislike about the product?
Amount of traffic being analyzed. I wish I could see more traffic analyzed or at the least have disclaimers throughout the platform for the amount of traffic that is being analyzed. Data is still relevant with less traffic, but it's good to keep it in check.
What problems is the product solving and how is that benefiting you?
I appreciate Contentsquare's attention to detail and constant effort for improvement. I'm always hearing a new update has rolled out and any time I have opened an issue ticket, I hear back within the same day. Focus on AI improvements is exciting to see and finding new support for analyses is great!
Monendher N.
Session Replays Are a Standout Feature
Reviewed on Nov 04, 2025
Review provided by G2
What do you like best about the product?
Session replays allow us to observe exactly what the user experiences.
What do you dislike about the product?
Error analysis is challenging because we cannot clearly determine whether the errors are actually affecting the website's performance. There is uncertainty about the real impact of these errors.
What problems is the product solving and how is that benefiting you?
With Contentsquare analysis, we are able to enhance our website's user experience by leveraging various types of insights provided by the platform. This allows us to make informed improvements tailored to user behavior and needs.
katy c.
In-Depth User Insights Made Easy
Reviewed on Nov 04, 2025
Review provided by G2
What do you like best about the product?
I appreciate Contentsquare for its ability to provide in-depth on-site analysis specifically for eCommerce websites. The setup and onboarding process was seamless, thanks to a knowledgeable Customer Success Manager who ensured everything was implemented correctly without any challenges. I really value how Contentsquare allows me to clearly understand customer behavior on our site, showing what they do and how they do it. This insight enabled us to identify and address a high bounce rate from Google Shopping users by running an A/B test on a new feature, which we verified through Contentsquare to have a positive impact. The features such as zoning, page comparator, impact analysis, and journey analysis are particularly valuable as they help in assessing customer behavior and understanding the impact of changes on performance. Contentsquare's analytical insights have been beneficial in informing decisions that enhance our eCommerce performance.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
Contentsquare provides clear insights into customer behavior on-site, allowing us to optimize performance and make data-driven decisions, like reducing the bounce rate through A/B testing.