Sold by: ContentsquareÂ
Deployed on AWS
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible, scalable and AI powered platform, you quickly get a deep understanding of your customers whole online journey and the ah ha moments you need to deliver the right digital experiences.
Overview
What you will get with Experience Analytics Understand how users engage with your site and app to inform your UX improvements
Increase engagement and reduce abandonment in your digital business
Align and connect your teams in charge of your digital experience and boost impact and efficiency
What you will be able to do Improve engagement and conversion for every journey: Discover how your customers progress from entry to exit. Discover your biggest opportunities and frustrations and build more intuitive journeys for key audience segments.
Reveal customer interactions on any page: See where users click, hover, and scroll, so you can understand where users get distracted and what grabs their attention. Visualize the performance of each content element on key metrics like attractiveness, engagement, click rate and conversion.
See exactly what your users saw: Replay any individual journey to see exactly what the user saw and did including mouse movements, clicks, taps, and swipes. Uncover pain points, validate hypotheses, and share replays to accelerate decision-making.
Impact Quantification: Understand the impact of user experience on key business metrics like conversion rate, revenue, site and app performance, and user experience.
For custom pricing, EULA, or a private contract, please contact sales@contentsquare.com . Please view the Contentsquare Addendum to AWS Marketplace here: https://contentsquare.com/legal/aws-marketplace-master-service-agreement/Â
Highlights
- Journeys & Heatmaps: See how your content is performing and visualize customer journeys from start to finish
- Session Replay: Reveal exactly what customers experienced during crucial moments
- Impact Quantification: Quickly understand the impact of good and bad digital experiences
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Contentsquare | Up to 12 Million Page Views | $170,000.00 |
Vendor refund policy
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
User Interaction Visualization
Advanced heatmap and journey tracking technology that captures user clicks, hovers, and scrolling behaviors across digital platforms
Session Replay Technology
Comprehensive user journey recording system that captures mouse movements, clicks, taps, and swipes with precise replay capabilities
Performance Analytics
AI-powered analytics platform that evaluates content element performance using metrics like attractiveness, engagement, click rate, and conversion
Digital Experience Intelligence
Machine learning-driven platform that provides deep insights into user progression from entry to exit across digital interfaces
Impact Measurement Framework
Advanced quantification system that correlates user experience metrics with key business performance indicators like conversion rates and revenue
Data Capture Automation
Autocapture technology that automatically tracks and streams comprehensive digital interaction data without manual event tracking
Real-time Data Analysis
Instant access to high-quality behavioral data with real-time exploration and analysis capabilities
Data Science Integration
Advanced data science techniques applied to complete digital engagement data to uncover behavioral insights
Streaming Data Pipeline
Automated event streaming infrastructure enabling continuous data collection across web, mobile, and digital applications
Behavioral Insight Generation
Automated insight mining that identifies unique user engagement patterns and potential improvement opportunities
Data Collection and Profiling
Advanced individual and aggregate data collection system that continuously updates profiles with experience, operational, and behavioral data across multiple touchpoints
Text Analytics Engine
Natural Language Understanding (NLU) powered text analytics solution for analyzing customer sentiment, complaints, effort, and emotional insights
Experience Journey Mapping
Capability to identify critical journey hotspots and key performance drivers across different customer segments and cohorts
Multi-Experience Management
Comprehensive platform for managing four core business experiences: customer, employee, product, and brand experiences
Audience Intelligence
Access to verified consumer, B2B, and synthetic audiences with accelerated insights generation from weeks to minutes
Standard contract
No
Customer reviews
0 ratings
0 AWS reviews
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473 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Piero M.
Effortless Data Analysis with Stellar Support
Reviewed on Nov 14, 2025
Review provided by G2
What do you like best about the product?
I appreciate how Contentsquare allows me to effortlessly track user behavior and analyze digital data without the need for complex instrumentation. This capability has been invaluable for measuring engagement metrics across our tools, crucial for our market analysis and business solution development. The feature set available, especially for analyzing traffic, conversions, and funnels, enables me to glean insights effectively, helping in the formulation of data-driven strategies. Moreover, I admire their responsive customer service team, which is always ready to assist and make my experience frictionless. The setup process was straightforward and did not present any hurdles, which was a huge time saver. Additionally, I think highly of the overall ability of Contentsquare to seamlessly integrate complex data analyses into my workflows, making it a sophisticated tool that is surprisingly easy to use.
What do you dislike about the product?
I would appreciate it if Contentsquare cached the latest URL upon logging out of a session. When I'm creating reports and the session logs me out, logging back in doesn't return me to the report I was working on. This disrupts my workflow and can be frustrating when I need to re-navigate to the specific work I was doing.
What problems is the product solving and how is that benefiting you?
I use Contentsquare to analyze digital data, track traffic, and develop business solutions. It simplifies user behavior tracking without complex instrumentation, which is invaluable for measuring engagement metrics.
Edoardo L.
Outstanding Insights and Customer Journey Optimization
Reviewed on Nov 13, 2025
Review provided by G2
What do you like best about the product?
Contentsquare is outstanding in offering a comprehensive information concerning the digital experience for customers and other stakeholders
The program captures the voice of customers to help us analyze their sentiments or concerns
The concept of behavioral analysis is something that Contentsquare has aggressively promoted and we tend to get the right customer journey
We have encountered the significant impact concerning AI powered insights, which equips our stakeholders with appropriate information
We optimize our engagement with clients, creating a highly effective working strategy
The program captures the voice of customers to help us analyze their sentiments or concerns
The concept of behavioral analysis is something that Contentsquare has aggressively promoted and we tend to get the right customer journey
We have encountered the significant impact concerning AI powered insights, which equips our stakeholders with appropriate information
We optimize our engagement with clients, creating a highly effective working strategy
What do you dislike about the product?
Contentsquare has a price that is slightly higher and overwhelming
The implementation part from Contentsquare is time consuming
The implementation part from Contentsquare is time consuming
What problems is the product solving and how is that benefiting you?
The most practical way to get customers experience with our digital marketing or engagement is from the use of Contentsquare
The program gives us an overview of digital behavior that clients have, from the interactions they get with our channels to their communications
We have created lasting interactions with all stakeholders through the guidance of Contentsquare
The process of monitoring our interactions with clients has made us set proactive measures to enhance our performance
The diverse optimization of content is something valuable we have highly experienced
The program gives us an overview of digital behavior that clients have, from the interactions they get with our channels to their communications
We have created lasting interactions with all stakeholders through the guidance of Contentsquare
The process of monitoring our interactions with clients has made us set proactive measures to enhance our performance
The diverse optimization of content is something valuable we have highly experienced
Gambling & Casinos
ContentSquare Empowers Fast Insights and Easy Analysis
Reviewed on Nov 10, 2025
Review provided by G2
What do you like best about the product?
ContentSquare helps us quickly discover pain points and better understanding the customer flows on the website, while also providing recommendations and opportunities for improvements. I especially enjoy using the AI Sense feature and the CS live web browser extension that facilitates running analyses for users who aren't tool experts or data analysts by profession.
It is also easy to connect to other tech providers such as issue reporting-, internal communications- and A/B-testing tools.
It is also easy to connect to other tech providers such as issue reporting-, internal communications- and A/B-testing tools.
What do you dislike about the product?
Requires quite an extensive implementation if you want to track additional data. We also discovered that URLs are treated differently from our other web analytics tool which made data validation and page mappings a bit of a challenge.
Mappings are useful but needs well structured page naming/URLs as the foundation, the tools for maintaining updated mappings are limited if the URLs are complex. In addition, sometimes we lack the ability to use User journeys on individual URLs.
Understanding zonings and the history of a page can be difficult there are a lot of updates during the analysis period.
Mappings are useful but needs well structured page naming/URLs as the foundation, the tools for maintaining updated mappings are limited if the URLs are complex. In addition, sometimes we lack the ability to use User journeys on individual URLs.
Understanding zonings and the history of a page can be difficult there are a lot of updates during the analysis period.
What problems is the product solving and how is that benefiting you?
ContentSquare helps us validate website releases, discover potential issues and threats what could impact website conversion. The use of AI speeds up the process of discovery work and frees up valuable man hours to focus on crucial business tasks rather than endlessly watching screen recordings.
Heather K.
Intuitive and Time-Saving Analytics with Contentsquare
Reviewed on Nov 07, 2025
Review provided by G2
What do you like best about the product?
I love how easy Contentsquare is to use. The platform's intuitive nature makes it simple to navigate, which enhances user experience significantly. I particularly enjoy the auto-capture feature, a part of Heap that Contentsquare acquired. This feature is incredibly useful as it allows us to define custom events without developer intervention, saving us a lot of time and streamlining our processes. Additionally, Contentsquare helps us comprehend the behavior and experiences of users on our websites and mobile applications, offering valuable insights that improve our digital strategies. Everything about Contentsquare, including the support, has been excellent.
What do you dislike about the product?
There are a lot of features, which can make it overwhelming, but also a very powerful tool.
What problems is the product solving and how is that benefiting you?
I use Contentsquare to understand user experiences and behaviors on digital platforms. Its intuitive interface and auto-capture feature eliminate developer dependency, saving us time.
Oscar B.
Comprehensive Analytics and AI Insights That Drive Results
Reviewed on Nov 07, 2025
Review provided by G2
What do you like best about the product?
Contentsquare is a holistic approach that captures all aspects of full content journey across apps, mobile web, devises and sessions, giving analytical insights
The program allows sessions replays, which makes us understand more about what content we want to share with the customers
Contentsquare has AI module that provides us with recommendations and insights that we need to use, to optimize our marketing
The program has enabled visual dashboards or journeys, something that gives us easy accessibility across different markets
We have seen valuable conversion, where market trends and behaviors translate to business sales and customer retention
We significantly build up our reputation through the use of Contentsquare, and it allows us to have solid integration with multiple platforms and data governance tools
The program allows sessions replays, which makes us understand more about what content we want to share with the customers
Contentsquare has AI module that provides us with recommendations and insights that we need to use, to optimize our marketing
The program has enabled visual dashboards or journeys, something that gives us easy accessibility across different markets
We have seen valuable conversion, where market trends and behaviors translate to business sales and customer retention
We significantly build up our reputation through the use of Contentsquare, and it allows us to have solid integration with multiple platforms and data governance tools
What do you dislike about the product?
Contentsquare pricing is significantly overwhelming, largely for small enterprises who lack adequate advertising budgets
The app offers robust features, but there is complexity in learning about them, and this takes longer than expected
The app offers robust features, but there is complexity in learning about them, and this takes longer than expected
What problems is the product solving and how is that benefiting you?
Contentsquare has facilitated the management of digital journeys in our company, something that helps us to replay content sessions, analyze the market trends and behaviors oversee the company development process
The app allows multiple analytical options to evaluate one device or session, and this keeps track of the marketing plans a company deploys
The app ensures that we bridge the market behaviors to resourceful results and this translates to better sales
The program equips non technical employees or stakeholders with information or visual insights concerning our marketing journey
We use Contentsquare to combine quantitative and qualitative data to ensure we obtain a higher insight that is more actionable
The app allows multiple analytical options to evaluate one device or session, and this keeps track of the marketing plans a company deploys
The app ensures that we bridge the market behaviors to resourceful results and this translates to better sales
The program equips non technical employees or stakeholders with information or visual insights concerning our marketing journey
We use Contentsquare to combine quantitative and qualitative data to ensure we obtain a higher insight that is more actionable