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    Contentsquare Experience Analytics

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    Deployed on AWS
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible, scalable and AI powered platform, you quickly get a deep understanding of your customers whole online journey and the ah ha moments you need to deliver the right digital experiences.
    4.6

    Overview

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    What you will get with Experience Analytics Understand how users engage with your site and app to inform your UX improvements

    Increase engagement and reduce abandonment in your digital business

    Align and connect your teams in charge of your digital experience and boost impact and efficiency

    What you will be able to do Improve engagement and conversion for every journey: Discover how your customers progress from entry to exit. Discover your biggest opportunities and frustrations and build more intuitive journeys for key audience segments.

    Reveal customer interactions on any page: See where users click, hover, and scroll, so you can understand where users get distracted and what grabs their attention. Visualize the performance of each content element on key metrics like attractiveness, engagement, click rate and conversion.

    See exactly what your users saw: Replay any individual journey to see exactly what the user saw and did including mouse movements, clicks, taps, and swipes. Uncover pain points, validate hypotheses, and share replays to accelerate decision-making.

    Impact Quantification: Understand the impact of user experience on key business metrics like conversion rate, revenue, site and app performance, and user experience.

    For custom pricing, EULA, or a private contract, please contact sales@contentsquare.com . Please view the Contentsquare Addendum to AWS Marketplace here: https://contentsquare.com/legal/aws-marketplace-master-service-agreement/ 

    Highlights

    • Journeys & Heatmaps: See how your content is performing and visualize customer journeys from start to finish
    • Session Replay: Reveal exactly what customers experienced during crucial moments
    • Impact Quantification: Quickly understand the impact of good and bad digital experiences

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Contentsquare Experience Analytics

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Contentsquare
    Up to 12 Million Page Views
    $170,000.00

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    10
    In Analytics, eCommerce
    Top
    25
    In Analytic Platforms, Business Intelligence & Advanced Analytics, Data Analytics
    Top
    100
    In Natural Language Processing, Analytic Platforms

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    User Interaction Visualization
    Heatmaps and journey mapping capabilities that display user clicks, hovers, scrolls, and content element performance metrics including attractiveness, engagement, click rate, and conversion.
    Session Replay and Recording
    Ability to replay individual user sessions with mouse movements, clicks, taps, and swipes to identify pain points and validate user experience hypotheses.
    Customer Journey Analysis
    Tracking and visualization of complete customer journeys from entry to exit across digital touchpoints to identify opportunities, frustrations, and audience segment-specific patterns.
    Business Impact Measurement
    Quantification of user experience impact on key business metrics including conversion rate, revenue, site and app performance, and overall user experience outcomes.
    AI-Powered Analytics Platform
    Scalable and flexible artificial intelligence-powered platform designed to provide deep understanding of complete online customer journeys and digital experience insights.
    Automatic Event Capture
    Autocapture technology that automatically captures granular digital interactions across the customer journey without requiring manual event tracking or additional engineering resources.
    Real-time Data Analysis
    Data science capabilities applied to complete and retroactive digital engagement data enabling real-time exploration and analysis of behavioral patterns.
    Streaming Data Pipeline
    Event streaming pipeline built on Autocapture architecture that delivers instant access to high-quality, trusted data at scale.
    Cross-platform Behavioral Tracking
    Capability to track and understand user engagement across web, mobile, and other applications within a unified platform.
    Automated Data Integration
    Fully automated data pipelines that enable users to act on insights through streamlined workflows and integration with chosen tools or data warehouses.
    Customer Data Integration
    XiD continuously updates individual profiles with experience, operational, and behavioral data across multiple touchpoints, channels, and time periods to enable comprehensive understanding at individual and aggregate levels.
    Journey Analytics
    Experience Journeys capability identifies hotspots and key drivers at critical moments in customer journeys, with analysis available at aggregate level and across individual segments or cohorts.
    Text Analytics with Natural Language Understanding
    XM Discover provides NLU-backed text analytics to analyze customer feedback and extract insights on complaints, sentiment, effort, and emotion.
    Multi-Experience Management Platform
    System designed to assess and manage four core business experiences: customer, employee, product, and brand through unified experience data collection and analysis.
    Audience Access and Insights Acceleration
    EDGE feature provides access to verified Consumer, B2B, and synthetic audiences to accelerate speed to insights from weeks to minutes.

    Contract

     Info
    Standard contract
    No

    Customer reviews

    Ratings and reviews

     Info
    4.6
    754 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    74%
    22%
    2%
    1%
    1%
    2 AWS reviews
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    752 external reviews
    External reviews are from G2  and PeerSpot .
    Julien H.

    Smart, Data-Driven, Client-Oriented, and Scalable

    Reviewed on Oct 22, 2026
    Review provided by G2
    What do you like best about the product?
    Smart, data driver, client oriented, scalable
    What do you dislike about the product?
    Nothing, nothing, nothing, nothing, nothing
    What problems is the product solving and how is that benefiting you?
    Time and value benefits
    Ali C.

    Content Replay Makes It Easy to Uncover Insights and Pain Points

    Reviewed on Oct 22, 2026
    Review provided by G2
    What do you like best about the product?
    the content replay, how to find insights and pain points, click recurrence
    What do you dislike about the product?
    not being able to setup automatically the mapping
    What problems is the product solving and how is that benefiting you?
    understanding pain points
    Naima B.

    Always Improving with relevant New Features

    Reviewed on Oct 22, 2026
    Review provided by G2
    What do you like best about the product?
    It looks like they are always improving their product and launching new relevant things
    What do you dislike about the product?
    In our company there’s always this “oh this part is not well tracked” which makes CS a bit disposable at the end
    What problems is the product solving and how is that benefiting you?
    Seeing how users interact and what parts are the more engaging
    Laurene D.

    Constant Evolution and Innovative Solutions That Uncover Insights

    Reviewed on Oct 22, 2026
    Review provided by G2
    What do you like best about the product?
    The constant evolution and innovative solutions help us uncover insights.
    What do you dislike about the product?
    Its complexity, for some analyses, limits us.
    What problems is the product solving and how is that benefiting you?
    Detecting main drop offs and opportunities for optimisation
    Pierre-Alexandre C.

    A tool that drives our projects and boosts ROI

    Reviewed on Oct 22, 2026
    Review provided by G2
    What do you like best about the product?
    The tool and the teams allow us to manage all our projects. This greatly contributes to our ROI.
    What do you dislike about the product?
    Few things, obviously the price and the complexity of the offered package.
    What problems is the product solving and how is that benefiting you?
    Better understand our customers and their journey. Analyze our tests better and make decisions.
    View all reviews