Cloud backups have ensured ransomware recovery and now need pricing and analytics improvements
What is our primary use case?
My main use case for Druva Data Security Cloud is to provide data security to protect the data for the servers, endpoints, and NAS storage. I can use this for data protection.
A specific situation where Druva Data Security Cloud helped protect my data involved a scenario with a server crash and data recovery. A mid-sized company was running critical applications on a cloud-based virtual machine. One day, a server crashed due to a ransomware attack, which encrypted files and made them inaccessible. Before that incident, the company had configured automated backup using Druva Data Security Cloud with daily snapshots of servers and databases, along with immutable backups. Backup copies are stored securely in the cloud. During the incident, ransomware encrypted the production servers, and users lost access to important files. The attack demanded payment. Recovery using Druva, instead of paying the ransomware, allowed the company to identify a clean backup and select a restore point before the attack. With instant recovery, I used Druva to quickly spin up a clean version of the server, and file-level restore recovered specific critical files and databases. This resulted in minimal downtime, with operations resuming within hours instead of days. The outcome was that no ransom was paid, data was fully restored, business continuity was maintained, and improved security policies were put in place.
Druva Data Security Cloud helps organizations recover from data loss incidents such as server crashes and ransomware attacks by providing automated backups, secure cloud storage, and fast recovery options. For example, in a ransomware attack, a company restored clean data from a previous backup and resumed operations without paying attackers.
What is most valuable?
The best features Druva Data Security Cloud offers, in my experience, include being cloud-native and a 100% SaaS platform, which means no hardware or infrastructure is needed. It is fully managed in the cloud, allowing for quick deployment and access from anywhere, making it simple and cost-effective compared to traditional backups. Strong data security is enforced with a Zero Trust model plus encryption that protects against ransomware and unauthorized access, ensuring data is always safe and cannot be easily compromised. It features immutable and air-gapped backups that cannot be changed or deleted, ensuring backup data stays safe even if hackers attack. The fast backups and recovery allow for instant restore of files, servers, and entire systems, contributing to clean recovery from infection points with minimized downtime during crashes and cyberattacks. AI-powered threat detection automatically detects unusual activity, automates recovery and threat response, helps identify attacks early, and supports recovery efforts. Unified data protection offers an all-in-one platform for cloud apps, servers, databases, and endpoints, all managed from a single dashboard, with built-in disaster recovery plans that help restore operations after server crashes and cyberattacks, ensuring business continuity.
The biggest difference Druva Data Security Cloud has made for me is that it is a 100% cloud-native Software-as-a-Service solution, which requires no hardware.
Druva Data Security Cloud has positively impacted my organization by enabling me to recover data from disasters and restore everything if any crashes happen in the business, ensuring that I can restore all the data from the backups. I can monitor any attacks from the dashboard.
Specific outcomes or metrics highlighting positive impacts on my organization include significant cost savings, as the company reduced IT and backup costs by eliminating hardware and maintenance, resulting in over $800,000 in savings over three years after switching to Druva because everything runs in the cloud without the need for expensive infrastructure. I also experience faster backups and recovery, achieving up to 98% faster file restore in some organizations, with full system recovery completed in just a few hours, reducing downtime and keeping the business running smoothly. Strong data protection and ransomware recovery measures protect against cyberattacks using immutable backups and encryption, with organizations able to recover from ransomware within 24 hours, avoid paying ransom, and prevent data loss.
What needs improvement?
Druva Data Security Cloud can improve in some areas, including high cost and pricing models, as many users report that the platform is expensive, especially for large data storage. Performance issues can arise, with sometimes slower performance during large backups or data restores, and initial backups or recovery of huge data can take time. Some users report a confusing GUI, including complex setup and clunky navigation in the user interface. Limited reporting and customizations in the reporting tools are also noted, as they are not very flexible and it can be difficult to generate highly customized reports. Better analytics and insight options are needed.
For how long have I used the solution?
I have been using Druva Data Security Cloud for the last 12 months.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was good but challenging. Druva uses subscription-based pricing, where the pricing depends on the per user, per resource, and per TB. The positive aspect is that there are no upfront hardware costs, predictable billing, and scalable plans. The challenging part is that costs increase as data grows, which can become expensive for large environments. The setup cost experience is very low compared to traditional systems, with no need to buy backup servers or storage, and it allows for quick deployment, significantly reducing initial setup costs. The licensing experience is flexible but slightly complex due to multiple license models such as per user for Microsoft 365 and Google Workspace, per resource for AWS and VMs, and tier-based plans such as Enterprise and Elite.
What other advice do I have?
I would rate Druva Data Security Cloud around seven out of ten.
I chose a rating of seven out of ten for Druva Data Security Cloud because it is very useful for backups. It is a 100% cloud-native backup solution such as Software-as-a-Service, and there is no infrastructure required.
The reason I did not rate it higher than a seven is because it needs improvement, especially regarding cost issues and pricing, as many users report it is expensive for large backup needs.
I did not purchase Druva Data Security Cloud through the AWS Marketplace; I bought it directly from Druva.
My overall review rating for Druva Data Security Cloud is seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized management has improved visibility while pricing and setup remain challenging
What is our primary use case?
The typical use case for Druva Data Security Cloud is for backup protection, which prevents ransomware and multiple security threats. The architecture is not complex.
What is most valuable?
The best features of this solution depend on specific customer use cases and scenarios.
The centralized management console in this solution and AI-driven analytics are good features.
The automated backup and recovery workflows are quite effective.
What needs improvement?
They could integrate an EDR tool during backup. By integrating with that tool, they could easily rectify cyberattacks, miscellaneous attacks, and ransomware. It can prevent ransomware when data is in transit, not just at rest.
They can improve their product quality for Salesforce as they don't have the capability to run that business without Technobind.
They should consider supporting additional workloads in their tenant. They need multiple tenants where they can provide protection. For example, if a customer is using ESG cloud, they should plan for backup support and other data centers such as Control-S and many more.
For how long have I used the solution?
I have two years of experience with Druva Data Security Cloud.
What do I think about the stability of the solution?
The stability is quite good, but they still have to work on many aspects.
What do I think about the scalability of the solution?
Druva Data Security Cloud is a scalable solution.
How are customer service and support?
Technical support for Druva is excellent with a rating of 10.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have worked with Commvault, Veeam, and Veritas.
How was the initial setup?
The initial setup of Druva Data Security Cloud is complex.
What was our ROI?
The return on investment includes cost savings, time savings, and other measurable benefits.
What's my experience with pricing, setup cost, and licensing?
Prices for the solution are quite high.
What other advice do I have?
This review has a rating of 6 out of 10.
Which deployment model are you using for this solution?
Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Great For Data Recovery
What do you like best about the product?
Ease of use with the product. The interface is very user friendly and easy to navigate.
What do you dislike about the product?
Sometimes downloading data from the platform will result in a corrupt zip file collection.
What problems is the product solving and how is that benefiting you?
Data backups. Using the platform to collect data when needed.
Overall, very good customer service, easy to use, and a reasonable amount of features.
What do you like best about the product?
Probably the dashboard and UI. Compared to some, it's very easy to use, understand, and learn. I don't have any major complaints on there.The customer service has also been excellent. Integrating it to our on-prem server was no hasstle.
What do you dislike about the product?
The separation from Endpoint/O365 inSync and Druva for VM/Server - we use the govcloud but it would be nice to have all these things in one site. Considering we use it every day.
What problems is the product solving and how is that benefiting you?
It solves the problem of having a "if SHTF" type scenario happen, and having our sensitive and classified data be lost.
Druva Backup Solution
What do you like best about the product?
Druva was first implemented by my company because of the Saas protection provided. It was better than our leading solution, Cohesity, and gave our customers the ease of a solution off prem without hardware.
What do you dislike about the product?
I believe Druva could be better at showing errors in logs. The UI could have improvements on protection views and naming conventions.
What problems is the product solving and how is that benefiting you?
Druva Data Resiliency Cloud has helped us discover ransomware events before our security team could catch it, has helped our company dive into disaster recovery and all the features Druva supplies.
works as intended
What do you like best about the product?
able to find our backups quickly and restore quickly
What do you dislike about the product?
pricing model needs to be by storage not per email
What problems is the product solving and how is that benefiting you?
backing up email and it it works.
Druva inSync is good but can be better
What do you like best about the product?
Druva is complete data backup solution for our organization. it's feature of moving files to quarentine is good. We can setup multiple backup profiles with different backup configuration which is a plus.
What do you dislike about the product?
The files that can be archived or quarentined has a size limit. The inconsistency of archived files is a drawback. Druva support could have been better. Druva can add more features.
What problems is the product solving and how is that benefiting you?
Druva helps our organization in backing up all the files from the users laptop. There is no fear of losing the data in case of a dead laptop. Also, it is easy to restore data back to laptop from Cloud.
Online backup with de-duplication
What do you like best about the product?
online data backup with network de-duplication
What do you dislike about the product?
data de-duplication is not available on online/cloud-based solution
What problems is the product solving and how is that benefiting you?
it helps store data backup over the cloud rather than on-premises but it little bit costly as compared to on-premises also data de-duplication feature not available on cloud
Solid, worry free product to meet your backup needs
What do you like best about the product?
Druva just works. Once you have the client installed, apply the settings, and it is worry-free.
What do you dislike about the product?
Druva has increased prices lately, making it harder for small businesses and non-profits to afford. Backups should be affordable for all, regardless of size and status.
What problems is the product solving and how is that benefiting you?
We used Druva to replace our old tape backup system. We gained a worry-free system, with no need to manage tapes or other media.
Recommendations to others considering the product:
Please give them a look, but be sure to push and negotiate on the price. Be sure to compare prices and hold that to Druva if needed.
Druva Phoenix
What do you like best about the product?
Being able to set it up and forget it...
What do you dislike about the product?
Will not work with Microsoft Exchange. You can backup the vm but not the store.
What problems is the product solving and how is that benefiting you?
No more tapes to send offsite.
