Druva Data Security Cloud - Backup and Recovery [Private Offer Only]

What do you like best about the product?

You can forget about it. You install it, trust it, and it runs seamlessly.

What do you dislike about the product?

We started with unlimited storage, but now there’s a limit per account.

What problems is the product solving and how is that benefiting you?

It complements our business recovery strategy by ensuring that endpoint data is securely backed up and can be restored anytime, anywhere.

What do you like best about the product?

I love how Druva provides a single, bird eye view of our entire data estate, from Hybrid Workloads to SaaS application like Microsoft 365 and Google Workspace. The cyber resiliency dashboard is a major standout, having real time visibility into 234 Data Anomalies and 76 Restore Scans gives me immense peace of mind that our recovery protocols are working.

What do you dislike about the product?

I noticed that while the support case tracking is helpful, getting a response for lower priority cases like configure new storage can occasionally take a day or two.

What problems is the product solving and how is that benefiting you?

Druva has solved our data silo problem by consolidating the protection of over 24, 000 data resources into one cloud native platform. It has eliminated the friction of manual backup monitoring, as the Critical Alerts hub proactively lets me know the we have no critical alerts to worry about today.

What do you like best about the product?

What I like most about Druva Data Security Cloud is how simple and dependable it makes enterprise data protection. Because the platform is cloud-native and SaaS-based, there’s no hardware to manage and no complex infrastructure to maintain, which keeps deployment and scaling very straightforward. It’s also easy to set up and use, and the dashboard feels intuitive, making it simple to monitor backups and manage policies across endpoints, workloads, and cloud apps without requiring extensive training.

What do you dislike about the product?

Druva Data Security Cloud is easy to use and does a solid job of automating backup and recovery across endpoints and cloud apps, although initial backups and restores for large datasets can be slow. I also found that some of the more advanced role-based controls and reporting options could be more flexible. Since it’s fully cloud-native, performance can depend heavily on network speed. Overall, these are minor limitations and they don’t outweigh the benefits of centralized management and reliability.

What problems is the product solving and how is that benefiting you?

Druva Data Security Cloud addresses the challenge of protecting our Microsoft 365 data by offering automated, cloud-native backup and recovery for Exchange, Teams, OneDrive, and SharePoint. It helps reduce the risk of accidental deletion or data loss, streamlines administration through centralized visibility, and lets us quickly restore files or mailboxes when needed. As a result, we can minimize downtime and better support business continuity.

My main use case for Druva Data Security Cloud  is to back up Office 365  items such as email, OneDrive, and many more for all our users, addressing both accidental and intentional deletion of data from users or departed staff. The scope of our use case is organization-wide, so all users are protected from data loss in their Office 365  account.

A specific example where Druva Data Security Cloud  helped my organization recover important data is when a departed user deleted data from their mailbox, and we needed several items restored. I utilized Druva Data Security Cloud to both view and restore those items. I engaged support for assistance, and their help was prompt and clear. In addition, Druva Data Security Cloud's online help articles are clearly written and easily accessed to guide my technical team through tasks on their services.

Ensuring users' data is backed up with snapshots is crucial in my main use case.

Some of the best features that Druva Data Security Cloud offers are endpoint backup, ransomware protection, cloud apps, and eDiscovery .

Out of endpoint backup, ransomware protection, cloud apps, and eDiscovery , I find the infinitely scalable feature to be the most valuable in my day-to-day work, as it does not have any maintenance windows, which is different in terms of data protection.

When it comes to features, I appreciate that Druva Data Security Cloud boasts less complexity found in solutions that are not built for the cloud while remaining secure, scalable, and always available, without requiring a maintenance window. Druva maintains the data protection solution, not the customer, and the platform is always up to date with the latest features, which makes it very scalable, as new capacity can be added to subscription on the fly without changes to the backup setting and without needing to purchase and install new appliances or software.

The impact of Druva Data Security Cloud on my organization is significant, as it ensures users' data is backed up with snapshots and is very secure on the cloud. I benefit from prompt and clear assistance from Druva support, and the ease of access into the web portal provides a view into a snapshot without having to restore it first.

Specific outcomes I have seen with Druva Data Security Cloud include peace of mind knowing our users' Office 365 data is backed up and very secure, along with improved security, additional protection against accidental deletion of mailbox items, and a means for remedial action after a malicious incident that deletes or encrypts users' data.

I believe Druva Data Security Cloud could be improved as the user interface could be a little more clear, the SSO  setup was a little confusing, and the ticket creation procedure could be simpler.

I would also add that there is not enough transparency on pricing.

I have been using Druva Data Security Cloud for four years.

Druva Data Security Cloud is very stable.

Druva Data Security Cloud is very scalable.

The customer support is acceptable, but I feel they should increase their response time.

Previously, we were using Barracuda Backup , which we used as a supplement because Barracuda handles individual email item recovery and review well, while we also use Barracuda for email security. However, Druva Data Security Cloud is our first choice for recovery of entire mailboxes or restoring a mailbox folder from a time stamp and has offered great features on that.

Druva Data Security Cloud provided a fast rollout, intuitive end-user services, which hence reduces downtime and frees up IT resources to save on cost.

My company has a business relationship with this vendor only as a customer.

I have seen a return on investment with Druva Data Security Cloud, as it eliminated the on-prem hardware lifecycle management, and I have also seen an increase in data security in my organization, along with peace of mind knowing our users' data is backed up effectively, protection against accidental deletion of mailbox items, and a means of remedial action after a malicious incident that deletes or encrypts users' data.

My experience with pricing, setup cost, and licensing shows that there is not enough transparency on pricing, and it should be more transparent. The setup was straightforward and easy, and I had no problem with that.

Before choosing Druva Data Security Cloud, I evaluated other options, including Microsoft 365.

I chose a rating of nine out of ten because Druva Data Security Cloud is very simple and easy to use, which allowed us to deploy it with ease. Druva Data Security Cloud simplifies backup management across Microsoft 365, endpoints, and AWS , and helps to reduce our backup cost and the administrative tasks, enhance compliance and legal hold, and enable end-users to help themselves through the self-service portal.

My advice for others looking into using Druva Data Security Cloud is that it is a great platform that helps to simplify backup management across Microsoft 365, endpoints, and AWS . The deployment is very easy, and it enhances compliance and legal hold, enables end-users to help themselves, reduces administrative workload, and saves time. Druva Data Security Cloud is a great platform and highly recommended. I would rate Druva Data Security Cloud a nine out of ten.

Hybrid Cloud

Amazon Web Services (AWS)

What do you like best about the product?

The product is easy to use, ease of implementation and my experience with customer support has been positive.

What do you dislike about the product?

I can’t think of any at the moment, at least for now.

What problems is the product solving and how is that benefiting you?

We use this for data backup across our Windows and macOS fleet. The reports we receive help us analyze what’s happening, and it’s easy to raise tickets with customer care when needed. Overall, it supports our needs around data security and data retention.