Druva Data Security Cloud - Backup and Recovery [Private Offer Only]

Druva Data Security Cloud is mainly used for endpoint and server backup. If a customer needs to back up their machines, such as laptops or desktops, that is the first use case. The second use case is when a customer needs to back up a server. Since most customers are going virtual and depending on virtual machines, virtual machine backup is also becoming very popular.

Druva Data Security Cloud is a plug-and-play product. I know a couple of solutions that require you to purchase a dedicated server for the backup and then they work, for example, Veeam. Although Veeam also has a complete cloud solution, their main selling solution requires a dedicated server for the backup. Druva Data Security Cloud is a completely plug-and-play product. You do not need to have a server. You just need to install the agents and deploy it to the end-users. I would say ease of deployment is a major advantage.

They also offer a pay-as-you-go model if a customer is using the MSP, which saves a lot of cost. They offer global deduplication as well. I think this feature is very exclusive to Druva Data Security Cloud. Not many providers are offering this solution. These are the major points that make Druva Data Security Cloud a good solution compared to others.

If a customer is using legacy infrastructure, such as in-house servers or in-house data centers, that is where Druva Data Security Cloud does not perform well as a backup solution. I think it is one area where they can improve.

Legacy infrastructure is mainly used by schools, universities, and government institutions. Because they have some critical data that they cannot put on the cloud, it makes sense that this is a limitation.

In this organization, it is going to be almost a year, but I have dealt with Druva Data Security Cloud for approximately four years.

Druva Data Security Cloud responds within the given SLAs. Support-wise, there should not be any issues. I personally have not heard of any complaints from customers regarding Druva Data Security Cloud's support. That describes how good their support is.

Druva Data Security Cloud does require installation and deployment. It also requires monitoring on how much storage has been used by the customer. If the customer has exceeded the data pool, then we need to notify them that their data pool is already filled up and overage charges might be applied after that.

I think a day is what it takes for a mid-sized company.

We have our engineers who go on-site or can perform the deployment remotely, depending on the situation.

The setup cost is reasonable.

I have dealt a couple of times with Acronis, but I am not specific about the products.

Druva Data Security Cloud is what I mention, because we deal with them and we use them as well. We also have a little bit of Veeam because we are reselling Veeam.

We are slowly transitioning to the MSP model, wherein we sell Druva Data Security Cloud as our service and are basically acting as a Managed Service Partner.

We purchased through channel partners, but now since we are a Managed Service Partner and offering them as a service, we purchase directly through Druva Data Security Cloud.

I think Druva Data Security Cloud would be top-tier because it has all the major compliances: PCI DSS, GDPR, and HIPAA. I think they have all the certifications and they are pretty much compliant.

Personally, I have not heard of or used VMware. We no longer work with VMware since it was acquired by Broadcom, as our partnership was actually cancelled by Broadcom since we do not do a lot of VMware business.

I give this review a rating of 9.

Public Cloud

Amazon Web Services (AWS)

What do you like best about the product?

So far, my account rep and the support team have been pretty good and responsive whenever I’ve needed help. The main product also seems to work well overall.

What do you dislike about the product?

I don't like the user interface. I haven't tried any of the other products aside from the Enterprise Workloads backups.

What problems is the product solving and how is that benefiting you?

It is our cloud backup for mission critical servers. We have an On-prem backup system as well but it's always good to have at least 2 backup solutions.

Druva Data Security Cloud's main use case is user backup, specifically endpoint user backup.

For user backup, a specific example would be when an employee's laptop fails unexpectedly or due to a hardware issue. Druva automatically backs up user data files to the cloud, allowing our IT team to provision a replacement laptop and restore the user data from the most recent backup, so the laptop works again with the required data already there.

Another scenario would be if a user's laptop gets infected with ransomware. Rather than paying the ransom or attempting to clean the files, IT restores the user file from the backup created before the attack, minimizing data loss and helping the employee get back to work quickly.

Druva Data Security Cloud offers many good features, including cloud-native SaaS backup, immutable and air-gapped backup to protect against ransomware, broad workload protection for endpoints and cloud workloads, and most importantly, centralized management with a single console for backup and recovery.

The centralized console helps us manage every workload from a single pane of glass, allowing administrators to monitor backups, backup jobs for endpoints and servers, check backup failures, storage usage, compliance needs, and quickly recover with streamlined recovery options.

Druva Data Security Cloud has positively impacted our organization by simplifying backup management, consolidating protection of endpoints and cloud workloads, allowing for faster recovery from accidental deletions and device failures, reducing operational overhead, and improving security and compliance through immutable backups and centralized policy management.

Druva Data Security Cloud can be improved in multiple ways, such as more customizable reporting for compliance needs and faster restoration for large data files, particularly in large enterprise environments where speed is crucial.

Additionally, there should be more granular control with simplified licensing and better visibility of costs to give administrators detailed control over backup schedules, retention, and recovery settings.

I have been using Druva Data Security Cloud for five to six years.

Druva Data Security Cloud is very stable due to the infrastructure availability provided by the reliable cloud services it uses.

Druva Data Security Cloud is very scalable, allowing us to adjust based on our usage and requirements.

Customer support is really good and highly reliable.

I would rate the customer support an eight out of ten.

Druva Data Security Cloud helps us reduce costs, eliminates the need for certain employees, and improves efficiency in managing protection without additional infrastructure.

I purchased Druva Data Security Cloud through a partner, and its pricing is competitive for an enterprise backup solution. The setup cost is easy compared to traditional solutions since it does not require server deployment or software installation.

Before choosing Druva Data Security Cloud, I evaluated other options.

For anyone looking into using Druva Data Security Cloud, I would advise that it is a very easy-to-use SaaS-based solution that helps protect endpoints and servers without the burden of managing infrastructure costs. I would rate this product a nine out of ten.

Public Cloud

Amazon Web Services (AWS)

What do you like best about the product?

Faster backup and restore, cost-efficient, with solid threat detection.

What do you dislike about the product?

Limited customization and reporting. It also lacks on-premises support.

What problems is the product solving and how is that benefiting you?

It helps with quick backups and point-in-time recovery, while also reducing operational overhead.

What do you like best about the product?

Druva is easy to deploy and easy to use.

What do you dislike about the product?

The credit system is a bit complicated and makes it difficult to find the exact number. Other than that, there’s nothing in particular.

What problems is the product solving and how is that benefiting you?

After the initial setup is complete, no further action is required other than ongoing monitoring, which helps save time.

What do you like best about the product?

easy to setup knowledgeable support engineer

What do you dislike about the product?

improvement on communication support ticket

What problems is the product solving and how is that benefiting you?

ransomware protection backup and recovery

What do you like best about the product?

Recoveries are fast, especially when they’re in the warm tier. GUI site is easy to navigate. Support and onboarding set up recommendations were great and proper.

What do you dislike about the product?

I dislike that you can’t restore VMware VMs to Hyper-Vs, or vice versa.

What problems is the product solving and how is that benefiting you?

Backups are fully working and the way it benefits me is that if anything goes wrong with a VM, we can actually restore with no issue.

What do you like best about the product?

Druva's Microsoft 365 backup coverage is reliable and easy to manage. The platform runs quietly in the background with minimal admin overhead, and the alerting keeps you informed without being noisy. The engineering and support team has been consistently responsive and knowledgeable, they're one of the better vendor support experiences we've had.

What do you dislike about the product?

Occasional authentication disconnects with Microsoft 365 require a manual re-authorization to restore backup connectivity. Not a dealbreaker, but smoother token refresh handling would reduce admin touchpoints.

What problems is the product solving and how is that benefiting you?

Druva gives us confidence that our Microsoft 365 data is protected and recoverable. The UI is intuitive and easy to navigate, which reduces the learning curve for the team. For a lean IT operation, having automated SaaS backup with built-in anomaly detection removes significant overhead and ensures we can recover quickly when needed.

What do you like best about the product?

Ease of set up, Dashboard is easy to navigate, Microsoft features are easy to control and discover.

What do you dislike about the product?

So far, no on prem AD back up available. Guest portal would be nice as well. When I say guest portal, meaning a download link for emails to be shared directly with Druva vs having to download and entire back up and then send.

What problems is the product solving and how is that benefiting you?

easy, scalable back ups