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Very Helpful Support Team
What do you like best about the product?
I've been using Druva for over a year, and it has significantly streamlined our data protection processes. The user interface is remarkably straightforward, making it easy for our team to manage backups and restores without needing extensive training. We've tested the restore process several times, and it's always been flawless, giving us great confidence in our data integrity. Customer support has been responsive and helpful, addressing our queries promptly and effectively. Overall, Druva has not only improved our operational efficiency but also enhanced our data security posture, making it an invaluable tool for our organization.
What do you dislike about the product?
A downside of Druva in the context of product functionality is its resource consumption during backup processes. Some users report that Druva can be resource-intensive, potentially slowing down other operations on the system while backups are being performed.
What problems is the product solving and how is that benefiting you?
Druva is our main backup solution for Gsuite and Endpoints. It is extremelty helpful in our day to day work with retrieving deleted files and managing users endpoints.
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Great Product
What do you like best about the product?
The wealth of features and number of applications that can be backed up and restored. User interface is great
What do you dislike about the product?
Not many that I can think of, the only thing that comes tomind is logins fail occassionaly
What problems is the product solving and how is that benefiting you?
Comlpete back ups and easy restores
Ease of use makes it a perfect fit for our business
What do you like best about the product?
As a smaller IT department, we use this product as it was easy to deploy and maintain.
What do you dislike about the product?
My team have hand no major issues with the Druva product.
What problems is the product solving and how is that benefiting you?
We have always needed a backup solutions, but as we moved to O365 we looked to a backup solutions we could use in this instance.
Best peace of mind resource with a diligent support team.
What do you like best about the product?
Configuring and scheduling backups of various systems ranging from on-prem VMs to M365/Sharepoint has been the easiest maintenance we've performed. We were even contacted by our Sr. Technical Customer Success Manager Pritesh to help optimize our backups and stretch our remaining data credits further. Definitely an amazing service with even more amazing support staff being proactive in keeping our systems safe.
The full restoration and granular recovery features have saved us hours if not days of recovery after weather related damage to hardware.
The full restoration and granular recovery features have saved us hours if not days of recovery after weather related damage to hardware.
What do you dislike about the product?
It's easy to setup but with so many options sometimes you can accidentally create duplicate backup schedules without being prompted of an existing profile.
What problems is the product solving and how is that benefiting you?
Data deduplication and secure off-site backups has helped us ensure our system can be recovered with minimal downtime in the event of dataloss or other disaster.
An effective backup tool with simple GUI
What do you like best about the product?
Druva is having an easily manageable client console and admin portal. End user or an administrator can easily manage their backup. It is a simple tool. In terms of data restoration druva is very helpful.
What do you dislike about the product?
Some times endpoint automated backups having issues and requires a manual backup
What problems is the product solving and how is that benefiting you?
It is an effective tool for endpoint backups
Backups made easy
What do you like best about the product?
Working with Druva has been simple since day one for my organization, the suport is second to none and always feel like a priority when I'm working with an Engineer. Disaster Recover to AWS is absolutely beautiful, simple and easy.
What do you dislike about the product?
Nothing so far, the credit system seemed a little wonky at first but over time it made more sense.
What problems is the product solving and how is that benefiting you?
Routine backups and DRAAS.
Easy to use Backup Solution
What do you like best about the product?
It is easy to view the VMs and schedule backups for each servers. It is convenient to be able to keep track of the previous backups already in the cloud.
What do you dislike about the product?
Unable to see immediately the remaining credits months.
What problems is the product solving and how is that benefiting you?
We are able to backup servers offsite and in the cloud instead of relying on onsite equipment. Compared to our current backup equipment software, I was able to setup the scheduled backup easily through the online site. It resolves issues we have with needing to patch the backup equipment.
Keeping Data Safe and Easy to Access
What do you like best about the product?
I can remember when we used to backup data to tape drives that took a really long time for not that much data. When you had to restore something it took a really long time to find the data and restore which was cumbersome. Using Druva is really fast with both file backups and resorations. Finding the data is easy with date specific backups and easy to drill down into file trees.
What do you dislike about the product?
No real downside that I have come across in using so far. There is a learning curve with the software interface but once you know how to find your data it's fairly easy. I would have liked more training than what I received but that does not weigh on any issue with Druva.
What problems is the product solving and how is that benefiting you?
The data backup and restoration process is very nice. By using their service it also takes more equipment out of our data room that we do not have to maintain. In the past it was any type of storage media that physically sat in our location. To keep things offsite we had to get another company to hold onto that data. Using Druva eliminates a lot of extra steps and multiple vendors.
Overall, very good customer service, easy to use, and a reasonable amount of features.
What do you like best about the product?
Probably the dashboard and UI. Compared to some, it's very easy to use, understand, and learn. I don't have any major complaints on there.The customer service has also been excellent. Integrating it to our on-prem server was no hasstle.
What do you dislike about the product?
The separation from Endpoint/O365 inSync and Druva for VM/Server - we use the govcloud but it would be nice to have all these things in one site. Considering we use it every day.
What problems is the product solving and how is that benefiting you?
It solves the problem of having a "if SHTF" type scenario happen, and having our sensitive and classified data be lost.
Druva Makes Our Backups and Resiliency Process Easy
What do you like best about the product?
Druva makes our M365 backups easy, immutable, and reliable. In just a few clicks you can start backups of your Exchange Online, Sharepoint Online, OneDrive, Teams, and M365 groups. Knowing that the backups are secured in a different vendor's cloud system allows us to avoid putting our production and backup data in the same place. Our account team has been easy to work with and the support staff are very helpful.
What do you dislike about the product?
There is not much to dislike. Pricing seems high, especially at first, but I guess I would ask how much does anyone really spend on backups? The reality is we want whatever we spend to matter and I feel that we get that with Druva.
What problems is the product solving and how is that benefiting you?
Online, API-based, backups that are seemlessly integrated with M365.
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