
Overview
Druva provides a SaaS platform that radically simplifies backup, recovery, and DR of modern workloads in remote offices, data centers, and the cloud. Start protecting files (Windows, Linux, Amazon FSx, Amazon EFS), VMs (VMware, Hyper-V, Amazon EC2, Azure VM), DBs (Oracle/MS-SQL), and NAS storage wherever they run in minutes with no software, hardware, or support contracts. Druva scales on demand to protect 1000s of systems and PBs of data with secure, offsite storage of data for compliance and DR. By reducing complexity and infrastructure dependencies Druva can cut your data protection TCO by up to 40% compared to legacy solutions.
- Intuitive and easy user experience: Built-in workflow templates to configure and schedule policies globally or regionally with role-based access controls (RBAC).
- Massive storage reduction: Global source deduplication reduces network bandwidth and storage utilization across cloud storage tiers.
- Automated long-term retention: Tier unique blocks to cold storage or backup large files directly to AWS S3 Glacier.
- More than ransomware protection: Go beyond protection to detect, respond, and recover faster.
- One-click Cloud DR: Enhances business resilience with automated and orchestrated failover/failback and unlimited testing.
Druva Phoenix Business: All workloads, 1-2 sites Druva Phoenix Enterprise: Multiple sites, admins, & regions, DRaaS (option)
Highlights
- SaaS backup & recovery reduces costs up to 40% by eliminating complexity and costs found in legacy backup solutions. Global deduplication, automated tiering for long-term retention, and archiving to cold storage drive greater storage savings.
- Cloud DR: Enhance backup and recovery with seamless failover of VMs into customer-owned Amazon VPC. When a disaster occurs, backup snapshots are used to launch Amazon EC2 instances which can recover any number of VMs in under 30 minutes.
- Safe & secure: Zero-trust architecture eliminates SSH access to production nodes. Backup data encrypted in-flight (TLS) and at rest (AES-256) with unique keys controlled by customers. Nothing executes on storage, thwarting ransomware.
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Pricing
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Phoenix Enterprise | Druva Phoenix Enterprise Products [Private Offer Only] | $100,000.00 | |
Phoenix Elite | Druva Phoenix Elite Products [Private Offer Only] | $100,000.00 | |
Ransomware Recovery | Ransomware Recovery for hybrid workloads [Private Offer Only] | $100,000.00 | |
New Cloudranger Business | Druva Cloudranger Business Products [Private Offer Only] | $100,000.00 | - |
New Cloudranger Enterprise | Druva Cloudranger Enterprise Products [Private Offer Only] | $100,000.00 | - |
New Cloudranger Elite | Druva Cloudranger Elite Products [Private Offer Only] | $100,000.00 | - |
Insync Business | Druva Insync Business Products [Private Offer Only] | $100,000.00 | - |
Insync Elite | Druva Insync Elite Products [Private Offer Only] | $100,000.00 | - |
Insync Enterprise | Druva Insync Enterprise Products [Private Offer Only] | $100,000.00 | - |
Vendor refund policy
With Druva Phoenix, you only pay for your usage. You are free to cancel at any time.
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Druva provides 24/7 support via chat, email and phone. SLAs based on subscription plan.
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Customer reviews
Plug-and-play cloud backups have simplified endpoint and server protection and support compliance
What is our primary use case?
Druva Data Security Cloud is mainly used for endpoint and server backup. If a customer needs to back up their machines, such as laptops or desktops, that is the first use case. The second use case is when a customer needs to back up a server. Since most customers are going virtual and depending on virtual machines, virtual machine backup is also becoming very popular.
What is most valuable?
Druva Data Security Cloud is a plug-and-play product. I know a couple of solutions that require you to purchase a dedicated server for the backup and then they work, for example, Veeam. Although Veeam also has a complete cloud solution, their main selling solution requires a dedicated server for the backup. Druva Data Security Cloud is a completely plug-and-play product. You do not need to have a server. You just need to install the agents and deploy it to the end-users. I would say ease of deployment is a major advantage.
They also offer a pay-as-you-go model if a customer is using the MSP, which saves a lot of cost. They offer global deduplication as well. I think this feature is very exclusive to Druva Data Security Cloud. Not many providers are offering this solution. These are the major points that make Druva Data Security Cloud a good solution compared to others.
What needs improvement?
If a customer is using legacy infrastructure, such as in-house servers or in-house data centers, that is where Druva Data Security Cloud does not perform well as a backup solution. I think it is one area where they can improve.
Legacy infrastructure is mainly used by schools, universities, and government institutions. Because they have some critical data that they cannot put on the cloud, it makes sense that this is a limitation.
For how long have I used the solution?
In this organization, it is going to be almost a year, but I have dealt with Druva Data Security Cloud for approximately four years.
How are customer service and support?
Druva Data Security Cloud responds within the given SLAs. Support-wise, there should not be any issues. I personally have not heard of any complaints from customers regarding Druva Data Security Cloud's support. That describes how good their support is.
How was the initial setup?
Druva Data Security Cloud does require installation and deployment. It also requires monitoring on how much storage has been used by the customer. If the customer has exceeded the data pool, then we need to notify them that their data pool is already filled up and overage charges might be applied after that.
I think a day is what it takes for a mid-sized company.
What about the implementation team?
We have our engineers who go on-site or can perform the deployment remotely, depending on the situation.
What's my experience with pricing, setup cost, and licensing?
The setup cost is reasonable.
What other advice do I have?
I have dealt a couple of times with Acronis, but I am not specific about the products.
Druva Data Security Cloud is what I mention, because we deal with them and we use them as well. We also have a little bit of Veeam because we are reselling Veeam.
We are slowly transitioning to the MSP model, wherein we sell Druva Data Security Cloud as our service and are basically acting as a Managed Service Partner.
We purchased through channel partners, but now since we are a Managed Service Partner and offering them as a service, we purchase directly through Druva Data Security Cloud.
I think Druva Data Security Cloud would be top-tier because it has all the major compliances: PCI DSS, GDPR, and HIPAA. I think they have all the certifications and they are pretty much compliant.
Personally, I have not heard of or used VMware. We no longer work with VMware since it was acquired by Broadcom, as our partnership was actually cancelled by Broadcom since we do not do a lot of VMware business.
I give this review a rating of 9.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Responsive Support and a Product That Works Well Overall
Fast, Cost-Efficient Backups with Solid Threat Detection
Easy to Deploy, Easy to Use
Centralized data protection has simplified diverse workloads and supports strong governance
What is our primary use case?
We are using Druva Data Security Cloud for ourselves as well as our customers, both.
What is most valuable?
I think the biggest advantage of Druva Data Security Cloud is that it has one console for almost all the various workloads.
We use Druva's centralized management console for server backup, endpoint backups, and M365.
AI-driven analytics in Druva Data Security Cloud is really adding overall speed to the kind of work being done, but we are in a slightly early stage of that.
I would assess Druva's compliance and governance capabilities in meeting industry regulations as fantastic, and I think they are doing fantastically well.
When talking about long-term governance in Druva Data Security Cloud, the legal hold is something which they have that is fantastic, and the way we can search and federate the search is good for us.
I have utilized Druva's automated backup and recovery workflows.
It is more about the kind of overall performance Druva Data Security Cloud brings to a large number of people who are even remotely connected, and it can do fantastic fast backups with incremental data, much better than some other solutions like Veeam.
What needs improvement?
I think Druva's deduplication technology is great, but the way they charge for source storage means the storage size can suddenly become much larger, and I would have been much happier if they were to give deduplication advantages on endpoints and M365 as well, which they don't.
I think the best improvement Druva could make is better training for customers and partners, as their on-ground support from a technology point of view is much better with Veeam and Commvault than with Druva.
There is room for improvement in their response time and first-level support quality, as some changes are happening in the team in India, which might be the reason for this.
For how long have I used the solution?
I have been working with Druva Data Security Cloud for three years.
What do I think about the scalability of the solution?
What I mean by multiple workloads is that Druva doesn't provide support for Kubernetes or anything on-prem, so I can't keep a copy of my work on-prem, which makes things simpler and easier with Commvault and Veeam, as I can have hybrid setups. I am also not too sure about their capability on higher-end workloads like SAP.
How are customer service and support?
I would rate their technical support an eight.
I can give them a rating of possibly nine on support, with my name attached, but let the support be nine.
Which other solutions did I evaluate?
We use Commvault, Veeam, Druva, all of them, but I am not working with Cloud Rewind by Commvault or Appranix.
I think the cloud is called Cloud Metallica if I know it well, but I am not working with Cloud Rewind by Commvault.
Acronis is similar to Cloud Rewind or formerly Appranix, also by Commvault, but I'm not certain.
I might have been using Appranix earlier, but I am not 100% sure.
I am working with Commvault Cloud and Druva, and we also use Veeam.
What other advice do I have?
Druva's pricing has been a little bit on the higher side of late.
I rate Druva Data Security Cloud an eight because I think there is still scope for improvement in terms of the number of workloads on the server side.