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Amazing Product Druva with ease of mind.
What do you like best about the product?
Ease of use and knowing that i have full backups with someone helping me on the otherside to keep on top of it.
What do you dislike about the product?
Not knowing the way to set it up but got great help from Amarjitsingh.
What problems is the product solving and how is that benefiting you?
Backups of all my endpoints and share drives along with enxchange
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Excellent User Support Experience with Druva
What do you like best about the product?
My overall experience with Druva has been great. Most recently, I had the opportunity to work with the Customer Support Team, who were able to assist me with fixing user accounts and profiles in our Druva instance. Their guidance was key in correcting many existing issues with our backups and user profiles. Moreover, their support also provided the necessary information in building out a sync mapping to our Google instance.
What do you dislike about the product?
Removing continuous scroll and more export / reporting functions would be great.
What problems is the product solving and how is that benefiting you?
Druva assists with our cloud backup, profile updates, and name changes for hundreds of users. Additionally, Druva support has provided detailed information on how to connect our Google Workspace instance with Druva via automated sync.
Great experience interacting with our CSM and our Account Manager
What do you like best about the product?
Druva has been a very smooth experience in both setting up backups. Whenever an issue does occur, support is very responsive.
What do you dislike about the product?
Have not had any issues with Druva that could not be resolved
What problems is the product solving and how is that benefiting you?
We needed a way to reliably backup end user endpoints, SaaS apps, and servers. Druva offers multiple ways to recover if an issue occurs.
Extremely knowledgable staff and very helpful every step of the way
What do you like best about the product?
It is an all inclusive solution for all backups we need.
What do you dislike about the product?
Nothing yet, keep up the great work and keep the portal simple.
What problems is the product solving and how is that benefiting you?
It is a good one stop shop that backs up all our needs without the need for subscribing to multiple services.
Very easy to use and Great Features
What do you like best about the product?
Ransomware protection works. Ability to restore to specific points using snapshots. Restores are very easy to do and fast.
What do you dislike about the product?
There isn't as much integration available for other software sources such as from other SAAS apps
What problems is the product solving and how is that benefiting you?
Backup setup, ransomware/data recovery, and cloud backup solutions
Company cares about their cleints
What do you like best about the product?
I like how many options they have for learning more, if you have the drive the company allows you explor knowledge bases via their online pages, webinars, etc
What do you dislike about the product?
Havn't found something I dislike yet, little latency on portal but thats about it
What problems is the product solving and how is that benefiting you?
A safe backup/snapshot of data. If someone deletes something on site or is missing data it has helped a lot with getting them their lost info.
The only downfall of Druva is that I can't use it in my smaller companies.
What do you like best about the product?
Druva has saved alot of time. Once a system is set up to back up, it does exactly that. I can support my end users from anywhere or walk them through recovery for themselves. Switch screens and I am able to track and monitor the back ups on my M365 including Entra. Reporting is effective and can be triggered on what I want to know. Drvua customer support is quick, knowledgable and usually resolved the first time. The integration was straighforward and easy to complete.
What do you dislike about the product?
I would like to use Druva for my smaller clients, but they do not meet the minimum.
What problems is the product solving and how is that benefiting you?
I had to visit multiple locations and sites to confirm my back ups were successful in the past - now I have one portal to view all back up services, devices and errors. Resolution to any issues occurs in the first call and Druva proactively makes sure I am aware of updates and improvements to make my job easier. Druva staff is passionate about being the best selection for my services and I appreciate it!
Druva Product Review
What do you like best about the product?
Product itself, security focusing , and the support
What do you dislike about the product?
There is nothing of Druva product that I do not like
What problems is the product solving and how is that benefiting you?
Realiable business crital sservers and data backup and restore.
5 out of 5
What do you like best about the product?
It is very informative and has helped when we needed it the most.
What do you dislike about the product?
The monthly report that is sent to our admin emails takes forever to load.
What problems is the product solving and how is that benefiting you?
Files are available whenever we need to restore or recover a missing file
Seamless Druva Back Ups
What do you like best about the product?
Sanity in knowing the data is secure and there when I need it.
What do you dislike about the product?
The speed at which data is restored is slower than I would like.
What problems is the product solving and how is that benefiting you?
Druva Data Security Cloud helps solve data protection and management issues by providing reliable cloud backup, disaster recovery, and compliance. It has benefited me by reducing the complexity of managing data backups, ensuring data is secure across endpoints, and providing easy access to restore options, which enhances productivity and minimizes downtime.
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