Install It, Trust It, Forget It: Seamless Performance
What do you like best about the product?
You can forget about it. You install it, trust it, and it runs seamlessly.
What do you dislike about the product?
We started with unlimited storage, but now there’s a limit per account.
What problems is the product solving and how is that benefiting you?
It complements our business recovery strategy by ensuring that endpoint data is securely backed up and can be restored anytime, anywhere.
Unified Data Resilience, Scaling Global Protection and Cyber Security with Total Clarity
What do you like best about the product?
I love how Druva provides a single, bird eye view of our entire data estate, from Hybrid Workloads to SaaS application like Microsoft 365 and Google Workspace. The cyber resiliency dashboard is a major standout, having real time visibility into 234 Data Anomalies and 76 Restore Scans gives me immense peace of mind that our recovery protocols are working.
What do you dislike about the product?
I noticed that while the support case tracking is helpful, getting a response for lower priority cases like configure new storage can occasionally take a day or two.
What problems is the product solving and how is that benefiting you?
Druva has solved our data silo problem by consolidating the protection of over 24, 000 data resources into one cloud native platform. It has eliminated the friction of manual backup monitoring, as the Critical Alerts hub proactively lets me know the we have no critical alerts to worry about today.
Backup has protected our organization-wide email data and supports fast malicious deletion recovery
What is our primary use case?
My main use case for Druva Data Security Cloud is to back up Office 365 items such as email, OneDrive, and many more for all our users, addressing both accidental and intentional deletion of data from users or departed staff. The scope of our use case is organization-wide, so all users are protected from data loss in their Office 365 account.
A specific example where Druva Data Security Cloud helped my organization recover important data is when a departed user deleted data from their mailbox, and we needed several items restored. I utilized Druva Data Security Cloud to both view and restore those items. I engaged support for assistance, and their help was prompt and clear. In addition, Druva Data Security Cloud's online help articles are clearly written and easily accessed to guide my technical team through tasks on their services.
Ensuring users' data is backed up with snapshots is crucial in my main use case.
What is most valuable?
Some of the best features that Druva Data Security Cloud offers are endpoint backup, ransomware protection, cloud apps, and eDiscovery.
Out of endpoint backup, ransomware protection, cloud apps, and eDiscovery, I find the infinitely scalable feature to be the most valuable in my day-to-day work, as it does not have any maintenance windows, which is different in terms of data protection.
When it comes to features, I appreciate that Druva Data Security Cloud boasts less complexity found in solutions that are not built for the cloud while remaining secure, scalable, and always available, without requiring a maintenance window. Druva maintains the data protection solution, not the customer, and the platform is always up to date with the latest features, which makes it very scalable, as new capacity can be added to subscription on the fly without changes to the backup setting and without needing to purchase and install new appliances or software.
The impact of Druva Data Security Cloud on my organization is significant, as it ensures users' data is backed up with snapshots and is very secure on the cloud. I benefit from prompt and clear assistance from Druva support, and the ease of access into the web portal provides a view into a snapshot without having to restore it first.
Specific outcomes I have seen with Druva Data Security Cloud include peace of mind knowing our users' Office 365 data is backed up and very secure, along with improved security, additional protection against accidental deletion of mailbox items, and a means for remedial action after a malicious incident that deletes or encrypts users' data.
What needs improvement?
I believe Druva Data Security Cloud could be improved as the user interface could be a little more clear, the SSO setup was a little confusing, and the ticket creation procedure could be simpler.
I would also add that there is not enough transparency on pricing.
For how long have I used the solution?
I have been using Druva Data Security Cloud for four years.
What do I think about the stability of the solution?
Druva Data Security Cloud is very stable.
What do I think about the scalability of the solution?
Druva Data Security Cloud is very scalable.
How are customer service and support?
The customer support is acceptable, but I feel they should increase their response time.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Previously, we were using Barracuda Backup, which we used as a supplement because Barracuda handles individual email item recovery and review well, while we also use Barracuda for email security. However, Druva Data Security Cloud is our first choice for recovery of entire mailboxes or restoring a mailbox folder from a time stamp and has offered great features on that.
How was the initial setup?
Druva Data Security Cloud provided a fast rollout, intuitive end-user services, which hence reduces downtime and frees up IT resources to save on cost.
What about the implementation team?
My company has a business relationship with this vendor only as a customer.
What was our ROI?
I have seen a return on investment with Druva Data Security Cloud, as it eliminated the on-prem hardware lifecycle management, and I have also seen an increase in data security in my organization, along with peace of mind knowing our users' data is backed up effectively, protection against accidental deletion of mailbox items, and a means of remedial action after a malicious incident that deletes or encrypts users' data.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing shows that there is not enough transparency on pricing, and it should be more transparent. The setup was straightforward and easy, and I had no problem with that.
Which other solutions did I evaluate?
Before choosing Druva Data Security Cloud, I evaluated other options, including Microsoft 365.
What other advice do I have?
I chose a rating of nine out of ten because Druva Data Security Cloud is very simple and easy to use, which allowed us to deploy it with ease. Druva Data Security Cloud simplifies backup management across Microsoft 365, endpoints, and AWS, and helps to reduce our backup cost and the administrative tasks, enhance compliance and legal hold, and enable end-users to help themselves through the self-service portal.
My advice for others looking into using Druva Data Security Cloud is that it is a great platform that helps to simplify backup management across Microsoft 365, endpoints, and AWS. The deployment is very easy, and it enhances compliance and legal hold, enables end-users to help themselves, reduces administrative workload, and saves time. Druva Data Security Cloud is a great platform and highly recommended. I would rate Druva Data Security Cloud a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Easy to Use with Excellent Customer Support
What do you like best about the product?
The product is easy to use, ease of implementation and my experience with customer support has been positive.
What do you dislike about the product?
I can’t think of any at the moment, at least for now.
What problems is the product solving and how is that benefiting you?
We use this for data backup across our Windows and macOS fleet. The reports we receive help us analyze what’s happening, and it’s easy to raise tickets with customer care when needed. Overall, it supports our needs around data security and data retention.
Reliable Backup with Seamless Google Workspace Integration
What do you like best about the product?
I like Druva Data Security Cloud for its simplicity and reliability. Its endpoint backups for local and remote users, VMware VM protection, and Google Workspace integration work seamlessly. Setup was easy—just follow the instructions and your infrastructure backup is ready to use. I also appreciate the smooth integration with Google Workspace, keeping our data secure.
What do you dislike about the product?
Druva could add system state-level backups to create golden images for endpoints and enable full OS and data restore remotely. Adding patch management and vulnerability checks would make it even stronger.
What problems is the product solving and how is that benefiting you?
I use Druva Data Security Cloud for backing up endpoints, VMware VMs, and Google Workspace. It solves data protection challenges, reduces data loss risk, and ensures quick recovery.
Effortless Data Backup with Cloud-Based Safety
What do you like best about the product?
I like how Druva Data Security Cloud eliminates the need for external hard disks by storing data safely in the cloud. It's easy to use and manage, and the data security is well and good. Since it's built on the cloud with AWS, there's no need for complex infrastructure setup, making deployment and scaling easy. The intuitive dashboard allows me to monitor backups, manage policies, and restore data with minimal training. I appreciate the automated backup scheduling, data deduplication, and policy-based management. The centralized management feature lets me handle data protection across endpoints, cloud apps, servers, and VMs efficiently, with easy data search and point-in-time restore features for quick recovery. The end-to-end encryption, ransomware protection, and compliance features are integrated and require minimal configuration. The initial setup wasn't difficult, and my team works very well with it. I'm so satisfied with the service that I'd rate it 10 out of 10.
What do you dislike about the product?
The first backup, especially for large datasets, can be slow due to data upload to the cloud. Role-based access controls and audit features are good but could be more granular. Restoring large files or full systems can sometimes be slower compared to local backup solutions.
What problems is the product solving and how is that benefiting you?
I use Druva Data Security Cloud for user data backup. It eliminates the need for external hard drives, securely stores data on the cloud, and includes automated backup, centralized management, and robust security features like encryption and ransomware protection.
Effortless VM Backup and Restore with User-Friendly Interface
What do you like best about the product?
The Druva Data Security Cloud makes it incredibly easy to backup and restore my virtual machines. The ability to restore to a secondary machine is also useful in that I may test restores without impacting daily functions.
What do you dislike about the product?
I have not come across a feature in the Druva Data Security Cloud that I dislilke, everything appears to be user-friendly and optimized for ease of use.
What problems is the product solving and how is that benefiting you?
The main problem Druva Data Security Cloud has solved is the ability to backup and restore from a cloud-based setting. I have requirements from our state entities for such practices, and Druva makes it much easier to meet those standards.
Central console has simplified multi-region deployments and now supports quick customer insights
What is our primary use case?
I use
Druva Data Security Cloud's centralized management console for managing purposes. Since I am from the sales team, I generally do not use it directly; my engineer uses it, and I have never heard a complaint from them. The console is fairly simple, console-based, and web-based, allowing you to handle deployments and manage multiple geographies from the same position while obtaining crisp data when customers request it.
What is most valuable?
Druva Data Security Cloud is used with
AWS cloud and is public only, with
AWS serving as the backend infrastructure. The customer never receives billing for AWS, as the customer receives billing from Druva only.
From my perspective, Druva Data Security Cloud is a mature product that uses AWS backup as a backend solution and is available on AWS Cloud. This product is mature, and we do not need to hesitate about it, as it has wider acceptance in the market.
AI-driven analytics in Druva Data Security Cloud help to optimize data security by providing correct suggestions and prioritizing action. Given the amount of data security products available and the sprawl of information and tickets that get raised with various concerns that come up, AI is definitely necessary to drill down.
What needs improvement?
In future updates, I would like to see more AI feature functionality in Druva Data Security Cloud, as that is definitely one of the improvements needed.
For how long have I used the solution?
I have been working with Druva Data Security Cloud for three and a half years or more, as I got introduced to it at the same time.
What other advice do I have?
I am familiar with Druva Data Security Cloud, which is the software being discussed.
Druva Data Security Cloud has been purchased through AWS Marketplace.
I am overall satisfied with the license and cost for Druva Data Security Cloud, as the pricing is important and definitely makes things easier for our clients.
I am from the sales team and generally handle the top-level sale, but my team has completed the deployment for 11 locations in one day, which is fairly simple.
I would rate Druva Data Security Cloud an eight on a scale from one to ten because there are better solutions available in the market in terms of security that give a better stack. While this product is good, when discussing the overall stack of the company, I believe there are other solutions that are much more available.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Effortless Data Protection with Seamless Management
What do you like best about the product?
What I like most about Druva Data Security Cloud is how easy it is to manage. It’s cloud-native, scales well, and gives good visibility and protection across different environments without adding much complexity.
What do you dislike about the product?
One thing I dislike is that it can take some time to fully understand credit consumption and reporting at first. Also, certain advanced configurations and reporting options could be more intuitive, especially for new users. Good thing Druva support or account managers is there to explain everything.
What problems is the product solving and how is that benefiting you?
Druva Data Security Cloud helps keep our and our client's data safe and backed up across devices and cloud apps. It makes recovery easy, reduces risk, and saves us time, so we can focus on work without worrying about data loss.
Effortless Data Security with Seamless Recovery
What do you like best about the product?
I like the ability and ease of access to restore data from backups with Druva Data Security Cloud. The feature of Data Governance is another crucial element that works really well for me. It allows my company to secure and maintain sensitive information and data. The initial setup was pretty easy and seamless.
What do you dislike about the product?
I don't have anything currently I dislike about the product
What problems is the product solving and how is that benefiting you?
I use Druva Data Security Cloud for databases, backups, and recovery. It allows me to recover and archive information securely, with easy access to restore data from backups. The Data Governance feature is crucial for securing and maintaining sensitive information/data.
