Pega Cloud
PegasystemsExternal reviews
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An eloquent combination of Business Process Management & Automation
What do you like best about the product?
Perfect tool for large business process management driven transformation, with integration with OpenSpan for driving robotic process automation
What do you dislike about the product?
Areas of improvement include better integration with Openspan and Python libraries for driving enhanced machine learning solutions
What problems is the product solving and how is that benefiting you?
Driving large scale business transformation, involving multiple parties, and stakeholders (including internal to the organization and external to the organization). Various complex use cases including workflows going across various groups in the organization, few user interfaces exposed to external organizations like attorneys, integrated document management capability with authentication and authorization to ensure data & information is secured and accessed by appropriate users only
Recommendations to others considering the product:
Leverage Pega for complex business process management aspects, where integration with document management, large volume of details are part of transaction.
Pega has great capabilities
What do you like best about the product?
I really like that the Pega platform is so versatile, and intuitive. The possibilities seem fairly endless to streamline your system.
What do you dislike about the product?
I don't have any specific dislikes for the Pega platform itself. I think that as long as you set yourself up with some foresight as to what changes you'll need down the road, it can work really well.
What problems is the product solving and how is that benefiting you?
Decision-making in real time
Customer process automation
What do you like best about the product?
Pega platform is the best fit for fast implementation of process oriented CRM
What do you dislike about the product?
Would appreciate a little more transparency in Pegasystems pricing policy
What problems is the product solving and how is that benefiting you?
We use it as an omnichannel CRM platform
So great an RPA system, that I have cybersecurity issues.
What do you like best about the product?
I like the no coding approach of Pega for RPA and the development time from design to production being so small. It has great Data integration and cloud support, and a good suite of pre-trained A.I algorithms.
What do you dislike about the product?
Presently, I am quite satisfied with Pega, but would like to see the security and authentication improved, also I would request more support for custom server implementations for Pega RPA.
What problems is the product solving and how is that benefiting you?
I am trying to automate interviewing process, with mock interviews and question and answer RPA. I am trying to lobby for the replacement of interviews with data mining. I have achieved a fair degree of success, with many organizations facing out the interview process.
Recommendations to others considering the product:
Pega is a great product and one of the best available in the market, I would recommend going with Pega for improved business opportunities.
Great experience
What do you like best about the product?
The rules engine including rule resolution. Declarative network
What do you dislike about the product?
Some product bugs come out of the box in the platform
What problems is the product solving and how is that benefiting you?
Government solutions
Pega Practice Director & Business Partner
What do you like best about the product?
UI in Pega platform have improved a lot. We are thrilled with success of RPA in number of engagements.
What do you dislike about the product?
Confusion of bundling many things under AI umbrella. Most other large AI players position them differently.
What problems is the product solving and how is that benefiting you?
Multiple - claims adjudication engine, customer service, numerous robotics solutions
Recommendations to others considering the product:
Pega is the future of Digital Process Automation and Business Intelligence Technology. The way Pega is growing, it is high time we do not delay investing in this technology if we have already not done so.
Great customer support
What do you like best about the product?
The application is very intuitive and also very easy to use.
What do you dislike about the product?
Materials and how to's are not easily available to design or troubleshoot.
What problems is the product solving and how is that benefiting you?
Deliver faster programming and customer satisfaction, make their product experience a delight
Recommendations to others considering the product:
I recommend getting the trial first just to make sure it’s right for your business.
Best BPM/CRM/Robotics tool available in the market
What do you like best about the product?
Agility and innovative solutions for complex problems in the IT world
What do you dislike about the product?
Pricey and not that performance oriented.
What problems is the product solving and how is that benefiting you?
Financial processes with in banks. The benefits are visualizing the process by the business to find loopholes in process and design and develop an effective Business Process.
Recommendations to others considering the product:
Pega helps to bring the business and IT together which in turn helps to develop better and robust applications for the organisation. Also with Agile way of working, Pega can actually help to build application pretty fast as compared to other competitors.
Pega Leading BPM Tool
What do you like best about the product?
Robotics integration with PEGA. AI is also promising. Decisioning is creating high expectation.
What do you dislike about the product?
Not Applicable. I liked every bit of this tool. Nothing wrong about it. Only price is little higher.
What problems is the product solving and how is that benefiting you?
Implementaion of PEGA Robotics For Automation Testing. Also vanilla PRPC with infinity is increasing hope for new comers
Recommendations to others considering the product:
Price of license is on higher side
Amazing
What do you like best about the product?
The ease and power of pega platform. Extremely powerful capabilities of this BPM CRM AI Automation platform makes it a natural choice of clients.
What do you dislike about the product?
Rapid changes to the platform makes it difficult to follow. Rapid changes to the platform makes it difficult to follow.Rapid changes to the platform makes it difficult to follow.
What problems is the product solving and how is that benefiting you?
Optimizing the business processes of our clients. Moving on to Pega decision management and customer engagement with Pega Marketing. All the benefits from a single platform.
Recommendations to others considering the product:
Give it a try. This is a very powerful tool that can transform your business.
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