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Pega Cloud

Pegasystems | 1

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External reviews

265 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sofia M.

Digital process automation in professional way

  • August 22, 2020
  • Review provided by G2

What do you like best about the product?
Pega is one of the most efficient platform. It aims at providing us clear and analytical view of our billings and through its push notification we are always in the position of informing our customers about the latest events, this has saved our time and we have got rid of phone calls and also we have saved our money by investing on this quality built source. Further it has equipped us with such tools that help us to update and make changes to any of the developed application easily, I must say it is easy to configure.
What do you dislike about the product?
I have faced some issues in its understanding, as it is complex, however its customer services team helped us a lot with our problems. So I would like to appreciate its customer support team.
What problems is the product solving and how is that benefiting you?
We are efficiently managing our various channels and we are capable of creating the continuous deployment of our applications with much ease. Further its automation tool allows us to have end-to-end digital process automation, that are carried out by it Bots that search for us the necessary task which could be processed and enable us to track the previous processes as well, thus helping us to drag the data to case management and BPM.
Recommendations to others considering the product:
It is the platform which is giving efficient effective services to our organization. I would like to recommend it to those people who are looking for an advanced kind of DPA software.


    Information Technology and Services

Good platform for your needs

  • August 21, 2020
  • Review provided by G2

What do you like best about the product?
The platform is easy and convenient to use.
What do you dislike about the product?
The UI can be more colorful and intuitive.
What problems is the product solving and how is that benefiting you?
Pega helps solve business problems and is very helpful.
Recommendations to others considering the product:
Better user training
Shorter feedback surveys


    Murali Krishna Reddy V.

Review

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
collaboration with the team right from the development of the application, allowing business to understand how the application is being build.
What do you dislike about the product?
Nothing in PEGA I dislike. It has each and every component build to integrate with other applications.
What problems is the product solving and how is that benefiting you?
I support financial sector and worked in health sector in the past.


    Hospital & Health Care

Robust and low code

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
Adopting industry needs and enhance the product in short span of time
What do you dislike about the product?
They have to improve product testing before release.
What problems is the product solving and how is that benefiting you?
Health care solutions
Recommendations to others considering the product:
I strongly recommend


    Automotive

Pega Lead architect

  • August 19, 2020
  • Review provided by G2

What do you like best about the product?
BPM features and quick turnaround of the product deployment
What do you dislike about the product?
Cost of the platform sometimes for smaller projects is very high
What problems is the product solving and how is that benefiting you?
I was addressing quality supply chain issue and pega has very good processes to start with


    Financial Services

Very Satisfactory

  • August 19, 2020
  • Review provided by G2

What do you like best about the product?
Workflow and email communication. Our PEGA systems helps us control financial cases
What do you dislike about the product?
Reports, I think reports can improve and be more interactive.
What problems is the product solving and how is that benefiting you?
We control Call monitoring (financial instruments) and Control Bond and Derivatives issuance
Recommendations to others considering the product:
Pega is very flexible, it can do everything the client needs, but developer needs to have correct experience. Go with Platinum level


    Insurance

Pega is Helping Us Build Our Future Platform

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
Pega provides as much (or as little) "hand holding" as the team needs. By guiding us through the options we are better able to create a tool that is easier for end users to understand and use.
What do you dislike about the product?
Sometimes, the lack of out of the box flexibility can be frustrating and work arounds have to be devised
What problems is the product solving and how is that benefiting you?
We are building a care management solution for a health plan with 10 million + members on it. The flexibility to integrate with our existing systems was a key factor in making the choice to use Pega.
Recommendations to others considering the product:
Do not hesitate to reach out to Pega, they can provide you the solution that will fit your needs.


    Financial Services

Pega is a one stop shop that can handle most of your technology needs in one package

  • August 18, 2020
  • Review verified by G2

What do you like best about the product?
Pega PRPC is a versatile platform and can do most things you need right out of the box. If it can't, it can be programmed to do them easily.
What do you dislike about the product?
Everything in Pega has a different name than traditional programming jargon, so there is a learning curve to be able to program it. Resources certified in Pega are normally available to onboard though, so the risk can be mitigated.
What problems is the product solving and how is that benefiting you?
Pega is being used for marketing decisions and outbound campaigns. Our credit card sales went up exponentially when we integrated the workflow into Pega PRPC.
Recommendations to others considering the product:
Pega PRPC is best used in an enterprise environment where adoption is widespread. There are many times in our limited use of Pega where it's growth was restricted due to lack of buy-in.


    Banking

It is an excellent system for enterprise class CRM and BPM.

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
Built on Java, enterprise level integrations and scaling capabilities.

Also allows non-technical people to configure.
What do you dislike about the product?
Hard to find technical resources at a local level.
What problems is the product solving and how is that benefiting you?
Legacy system modernization. Easier to use and update than legacy systems.


    Investment Management

Pega is a great tool to build enterprise applications and class #1 BPM tool

  • July 16, 2020
  • Review provided by G2

What do you like best about the product?
Tools abilities which makes it as a unified platform, low development effort, faster time to delivery and strong workflow capabilities. It also provides Integration components with all the latest integration platforms using latest protocols
What do you dislike about the product?
Too many versions being released to market. Rather spend more time in stabilizing the product avoiding too frequent upgrades or hot fixes. Improve multi threaded processing so throughput can be scaled further.
What problems is the product solving and how is that benefiting you?
We are building a CRM application with call center capabilities. We are also implementing a retirement solution which have around 70 distinct business processes along with some complex ones