Reviews from AWS customer

8 AWS reviews

External reviews

10,004 reviews
from and

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4-star reviews ( Show all reviews )

    Tristan H.

The only backup / cloud solution that always works and never gets in the way

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
I have used dropbox for over fifteen years, mostly for personal use. It's the first thing I install on any new machine I set up, and it always works flawlessly in the background regardless of anything else I'm doing. It's the easiest, most mindless form of cloud sync and backup you could ask for, way better than any corporate-mandated backup system, and eons better than competing products like BOX. I've never had issues with the service going down, files getting corrupted or lost, or any other major detractions that somehow affected me negatively. In addition, the ability to recover deleted files has saved me many times over the years. I'm also happy that they have support across a number of different types of systems (desktop, mobile, iOS/Android, Windows/macOS/linux). The few times I've contacted support, they've been quick to respond and seem genuinely interested in solving issues or taking feedback from users. Admittedly I don't use any of the collaboration or document signing features, in favor of competing products that I'm asked to use for work or personal business, but I may find a use for them in the future. Sharing files with others via a shared link in a majorly useful feature that saves me from having to put personal documents on public services. Finally, I prefer paying for a service like Dropbox versus using free alternatives, such as Google Drive, because I trust that Dropbox cares about my privacy and isn't out to profit off of my data in any way.
What do you dislike about the product?
The web interface still feels very basic despite years of development. Further, the desktop interface (e.g. the menu dropdown in macOS) always seems to change every so often in ways that break the "comfort factor" of using a known system. Sometimes it's OK just to leave things alone if they work fine. Finally, I miss the "public" directory wherein all files were shared by default -- I get the issues in supporting something like this, but would be happy if paid customers could still have this as an option, perhaps with more limited features.
What problems is the product solving and how is that benefiting you?
It saves me from having to use awful, resource-heavy backup programs on computers, allows me to share files easily, syncs all of my files across a large variety of devices, and offers peace of mind in a way where I can simply "set it and forget it."


    Vicki F.

Important Business Tool for Teams

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Dropbox allows my team and I to use update files in real time to keep our production moving smoother.
What do you dislike about the product?
The online features sometimes seem clunky.
What problems is the product solving and how is that benefiting you?
Allowing our overseas team members real time access to the content and we can add specific people to the folders they need rather than everyone having full access when they don't need it.


    Higher Education

Fast and reliable service

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
It's fast and reliable. There are less technical problems with Dropbox then other similar services. The is rarely any synchronization issues then other services, and also the integration with operating system file and folder functionality works well.
What do you dislike about the product?
It's not very expensive, but the pricing and contracts are unclear if you are not a solicitor. The web based interface is also cluttered and not that easy to use
What problems is the product solving and how is that benefiting you?
I used to use it for sharing and collaborating with business partners from other organizations on an informal basis when other means of sharing were difficult (and it was permitted) l have always used Dropbox when I have been doing talks, lectures and seminars outside my organization as a memory stick


    Peter R.

I have used Dropbox for many years now and have never had a bad experience.

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
The feeling of security it provides and access to my files across all my devices
What do you dislike about the product?
It seems to periodically cease to synch and this prevents files from being accessible across all my devices. This can be a big issue for me.
What problems is the product solving and how is that benefiting you?
Access to files across all devices


    Russell B.

I really like it

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Im just used to it so I can't see myself using anything else...I like the links to folders for clients to upload or for others to review files
What do you dislike about the product?
I guess that I'm getting so many other cloud options that things are getting placed in different clouds and some are larger and free
What problems is the product solving and how is that benefiting you?
Sharing does with buyers with just a link and for that confidential info to expire


    GH(Fred) S.

I use Dropbox to share documents and collaborate with family and coleagues

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
The ability to colaborate across multiple devices with different technologies. I use it everyday. I like the features that allow collaboration.
What do you dislike about the product?
I dislike the limit on the number of devices that you can connect with a basic account and the constant advertising to upgrade plans.
What problems is the product solving and how is that benefiting you?
Collaboration with people working in different time-zones across multiple technologies


    Judi S.

Dropbox makes my digital life easier!

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
I am a small business owner and i can easily access all of my important files whereever I am located. I can even view documents when i do not have access to the internet. I love the password keeper. i have been easily able to access my passwords from my computer, my phone and my ipad. I use Dropbox every day since all of my documents back up to Dropbox.
What do you dislike about the product?
The password generator should be easier to access.
What problems is the product solving and how is that benefiting you?
It allows me to work from different locations without having to bring all of my files with me. Dropbox saves me time. I am an attorney and my time is my product. The more efficient I am the happier my clients are.


    Education Management

Digitizing Historic Documents at a Historic Site

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate how easy it is to use. We can upload scans of historic documents from other apps like Adobe Scan. We can access these docuemnts from anywhere meaning that not only do we frequently use Dropbox in house but we can also let outside researchers who can't come to us access the documents. Tagging things has added even more ease and useability to it.
What do you dislike about the product?
There is nothing i dislike about Dropbox. We've never had to reach out to customer support.
What problems is the product solving and how is that benefiting you?
We can digitize histoirc documents to preserve them. That preservation is aided by the fact that we don't have to access the originals but can access these scans and can use them anywhere rather than just in the archive room


    Praveen M.

Best platform for External document sharing

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Its probably the only platform that I have come across that allows document sharing with external domains and this is such a useful feature to me.
What do you dislike about the product?
Its pricing is a bit on the higher side,
What problems is the product solving and how is that benefiting you?
External document sharing.


    Marwan R.

It has been almost a decade.

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Flawless, works with PC, MAc and Iphone. Robust and always online. I couldn't ask for me.
What do you dislike about the product?
Well, I wish I could have all the download links coming from my domain name.
What problems is the product solving and how is that benefiting you?
It helps my clients download my software tools, while allowing me to check all the files from multiple synchronized locations