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Reviews from AWS customer

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External reviews

10,003 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Eliana M.

Loan Program Officer

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Convenience of having all files in one location.
What do you dislike about the product?
Logging in takes some time and can cause a delay.
What problems is the product solving and how is that benefiting you?
Safe transmission to and from client


    Shawn J.

Using Dropbox

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
The ubiquity of the services across devices is most helpful. I love being able to easily pull up documents whether on a mobile device or laptop. Things are where I expect them to be, and as I expect them. In addition, Dropbox is constantly innovating and adding features, which is helpful.
What do you dislike about the product?
Dropbox sometimes exhibits glitches across devices which make it hard to search for or download documents. In addition, the cost is steep relative to other cloud-based storage solutions.
What problems is the product solving and how is that benefiting you?
Being able to store documents and easily reference files from more than a decade ago, even when the original devices upon which they were created are long gone, is a very powerful feature set. For me, Dropbox is a true product, not just a feature, as Steve Jobs once put it.


    Janet F.

Good Service

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
I do not use it very often, but it stores large files for both my work and an organization that I am involved in.
What do you dislike about the product?
Seems complicated to me, but I have not spent the time required to understand the features.
What problems is the product solving and how is that benefiting you?
Allows multiple people to access files.


    Tuấn Anh N.

Easy to use

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Easy to install, be popular with user for our design work
What do you dislike about the product?
No comment, currently i have no ideal for this question
What problems is the product solving and how is that benefiting you?
for colaboration work with multi user into project


    Doris D.

Seamless backup and file sharing

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Dropbox allows me to seamlessly backup all my files, and I can access them across all my devices.
What do you dislike about the product?
I haven't experienced any downsides yet.
What problems is the product solving and how is that benefiting you?
I can easily file share with my clients, while maintaining file folder structure. Other digital asset management systems will display individual files, but not the file folder.


    Anthony B.

Comes in clutch

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
It's extremely easy to use and convenient.
What do you dislike about the product?
No dislikes. It's really straightforward and the interface is intuitive.
What problems is the product solving and how is that benefiting you?
It's helping me by having access to information regardless of where I am.


    wei g.

Streamlined Collaboration Made Effortless: A Dropbox Review

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
One of Dropbox's strengths lies in its seamless file synchronization across devices. Whether you're working on a document at your desktop, accessing it on your laptop, or reviewing it on your mobile device, Dropbox ensures that your files are always up-to-date. However, users should be mindful of their storage limits, as the free plan may become restrictive for those with extensive file needs.
What do you dislike about the product?
The free storage provided by Dropbox is relatively limited compared to some competitors. This can be a significant drawback for users with large amounts of data to store in the cloud.

Dropbox's premium plans, while offering more storage and features, may be perceived as relatively expensive compared to some alternative services. Users on a tight budget might find more cost-effective options elsewhere.
What problems is the product solving and how is that benefiting you?
I can access files and data from various of computers and smartphones at different locations.


    Sandie E.

Easy to use with efficient file management capabilities

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
I've had an exceptionally positive experience with Dropbox. Its seamless login process across various devices is noteworthy, ensuring easy access to my files at all times. The cloud storage feature is particularly valuable, efficiently managing space on my computer. Sharing files is remarkably easy, allowing for hassle-free collaboration and file distribution. Dropbox Capture stands out for its user-friendly interface, making it ideal for demonstrations. While I use a different cloud service for work, Dropbox remains my preferred choice for personal use due to its straightforward approach in managing multiple accounts.
What do you dislike about the product?
To date, I have not encountered any downsides to using Dropbox, which speaks volumes about its reliability and user-centric design.
What problems is the product solving and how is that benefiting you?
Dropbox has been instrumental in keeping my personal information and files both private and portable. Over the years, as my professional circumstances have changed, Dropbox has provided a consistent and reliable means of storing and accessing my personal data. This continuity is especially beneficial given the variability in work-related cloud storage solutions I've encountered with different employers. With Dropbox, I have a single, secure platform for my personal files, unaffected by transitions in my professional life. This has greatly simplified managing my digital data, ensuring that my personal content remains easily accessible and distinct from work-related files


    Brian C.

A must-have for creatives!

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
1-Syncing files across devices
2-Protection from hardware failures
3-Shared folders with clients
4-Comments/review features
What do you dislike about the product?
Dropbox eats up my CPU for the first 15 minutes after every computer restart
What problems is the product solving and how is that benefiting you?
File sync, file backup, file sharing, collaboration, review


    Shekhar M.

Wonderful App added brilliant features to become Awesome, but CORE FUNCTIONALITY fell off on the way

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
The brilliant idea of being able to add files from multiple devices and access them from any of them

The sending of link to share a document which is now available
What do you dislike about the product?
That Dropbox has LOST SYNC BETWEEN DEVICES -- which was once the main attraction.

Now my Laptop has the original clutch of files and folders , and my smartphone has its own set of files and folders -- BOTH MUTUALLY EXCLUSIVE. That has largely defeated the purpose.

No response from Dropbox the company to request for help.
What problems is the product solving and how is that benefiting you?
Saving documents for easy reference and for sharing