Reviews from AWS customer

8 AWS reviews

External reviews

10,004 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Construction

serves it's purpose

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Pros: folders are easy to organize, and the platform is user friendly for those who aren't entirely computer literate. It is easy to share folders or files with others outside the organization (or restrict access), and there are plenty of plan options for your budget and the amount of space you need. It transfers large files without issue, and the cheapest option provides a substantial amount of data storage (2TB). As a person who used to save essays on a floppy disk, this is great!
What do you dislike about the product?
I do not like the other process of inviting someone to join your dropbox - not to view/download, but to collaborate. The last time someone 'invited' me to their company dropbox, it was difficult to navigate my own files and theirs, and the login/dashboard defaulted to that company's files instead of my own every time I signed in. Also, much like everything else, prices keep going up, and while the free basic version (2GB) is very nice of them to offer, it is far less than what most people need.
What problems is the product solving and how is that benefiting you?
Storage and file sharing! In my industry we frequently need to send batches of large files/folders to multiple parties at once, and this is a fast and secure way to do it.


    David P.

Decent Cloud Storage Option

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Dropbox has been around for a long time and has been a useful tool for sharing large files that otherwise could be emailed. Dropbox gives you various storage options ranging from free to different levels of paid accounts. Implementation of the application is simple - download, sign-in, and use. Virtually no other setup is required, so it is easy to integrate into any work process.
What do you dislike about the product?
There is not much I don't like, and most of that is more personal opinion than functionality. I dislike that the share option seems to keep getting moved around (Mac version) and can be a little cumbersome to use. I would like to see a faster, more stable syncing (it works, but it can be slow sometimes). I am not fond of the automatic "features" you have to disable -- I appreciate that they try to make it easy for a new user, but for experienced people, it can be a real pain. And lastly, I would love to see an updated and fully rewritten MacOS application.
What problems is the product solving and how is that benefiting you?
The biggest problem that Dropbox solves for me is the ability to easily share large documents with my team without needing everyone to sign up for a service or learn a complicated platform. This saves a lot of time, as there is no need to compress files highly.


    Akshay G.

Dropbox - not a wise option for cloud storage

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
The UI of dropbox is quite clean, it does what the name suggests - just drag and drop files/folders into the web UI and it automatically backs them up to cloud. Hence I consider it to a easy to use software with limited functionalities.
What do you dislike about the product?
It gives only 2GB of free storage per account. Which is considerably less as compared to Google Drive which offers 15 GB of free storage. Experience in sharing of files and folders is also not very good as compared to its competitor google drive. Since google drive comes as a part of g-suite and is pre installed in many of the android devices, it is mostly the go-to cloud storage option rather than dropbox.
What problems is the product solving and how is that benefiting you?
It helps in backing up important files and folders, which in-turn helps in store them securely over cloud - which is free from chances of corruption, or from getting lost/deleted. Since it has backup of 30 days in trash, I can easily recovery mistakenly deleted files/folders. Hence I consider dropbox as a safe storage which can be used to backup important files over cloud.


    Paul C.

Dropbox is an easy document service that allows me to store, search, and share decades worth of work

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Dropbox has an easy-to-navigate UI that prioritizes recently opened documents and integrates mobile and desktop views easily. They also have online versions of word and excel as well as google apps that allow me to stay in Dropbox as I update documents.
What do you dislike about the product?
Dropbox once lost a critical document of mine. Even with customer service support, it could not be recovered.
What problems is the product solving and how is that benefiting you?
I am able to share documents in Dropbox with collaborators within and outside our organization.


    Tom F.

Long time user. I've been the alternatives, and it's still the best cloud based storage platform.

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
The fact that I can share files from my phone or Macbook
What do you dislike about the product?
I wish they offered more free storage space
What problems is the product solving and how is that benefiting you?
It's giving me the option of sharing files with clients in a seamless way without filling up space in my email.


    Non-Profit Organization Management

It's a very reliable service

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
It's very convienent and extremely reliable. It is meant to last a long time, I've used dropbox for years and it still holds up. I think it's best for business and or personal photo use, as it's also extremely safe and guarded.
What do you dislike about the product?
It has some outdated design and technological features that I'd like to see improve up to the times / make it worth competing against other services who have them as well.
What problems is the product solving and how is that benefiting you?
The cyber attack / selling information problem. I've never received any reason to believe that DropBox has sold my information or eased up safety walls so that hackers can come in and take my info / look at my stuff. They have a very strong wall and protocol against such attacks that are at the center of technology's problems right now.


    Information Technology and Services

Great at data storage, but lacking in collaboration

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
It's simple to use. Everything follows logical folder structure and it's very simple to control permissioning and sharing for internal/external parties.I appreciate the version control capabilities.
What do you dislike about the product?
The biggest issue is collaboration and simultaneous editing with peers. I understand this is not the main focus of Dropbox, but competitors like Google Drive and Microsoft Teams have this feature. I can open PowerPoint and Excel on my desktop and save in Dropbox, but I run into editing conflicts with peers. This means I create a v1 to vX versions of a file, leaving me with a ton of archived work. Sometimes it's just easier to use Google or Teams where I can work on a single document with someone else at the same time.
What problems is the product solving and how is that benefiting you?
The main problem is solves is cloud data storage. I work in a team of 3 and it's helpful to have all of our documents hosted in a single place.


    shankar b.

Best in class file storing and sharing cloud platform

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Dropbox has been around for a long time, file transfers are smooth plus there are lot features like pdf editing etc etc. Best thing is it can also be integrated with WordPress so easily.
What do you dislike about the product?
Dropbox has maintained well balance between its free and paid customer, it is free of drawbacks. Basically its an excellent service,so no question of any dislike.
What problems is the product solving and how is that benefiting you?
I used Dropbox to store files specially from my website as it can be very easily be connected to WordPress. These files can then be transferred to the concerned departments without any hassle.


    Pharmaceuticals

Great place to store and share documents and files

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Dropbox is user-friendly tool for storing and sharing files that are too large for gmail. I use a laptop supplied whatever company I am working for, so Dropbox has become kind of a central repository for personal files.
It is also easy enough to use that when I share something on Dropbox with a non-Dropbox user, they are able to figure out how to set up an account.
What do you dislike about the product?
Since I like to share files on Dropbox, it would be nice to have a chat feature so I could discuss the file that I am sharing.
What problems is the product solving and how is that benefiting you?
Dropbox solves the attachment limit on gmail, and the issue that I consistently change laptops so it is a nice central repository for personal files I want to keep.


    Meredith C.

Dropbox has a lot of pros and cons

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
I love that its easy to upload and create folders to organize my stuff. I shoot video so i have a lot of big sized files that need a place to live. I like how its integrated in so many apps.
What do you dislike about the product?
I don't like how it's very confusing to share with people sometimes. I also don't like that if I send them a big folder of files, it has to zip the files instead of downloading them individually (unless you click each one).
What problems is the product solving and how is that benefiting you?
Instead of sending hard drives back and forth, my company can use Dropbox to send large video files.