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Reviews from AWS customer

3 AWS reviews

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10,025 reviews
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4-star reviews ( Show all reviews )

    Raphael Kagotho

Cloud sharing has transformed secure file collaboration and remote teamwork across locations

  • February 05, 2026
  • Review from a verified AWS customer

What is our primary use case?

Dropbox Business - Enterprise is being used across our entire organization to transfer large files that normally cannot be emailed. We also receive large documents on a regular basis from our customers and clients that have the need to send us large volumes of data. We needed a secure way to send and receive these documents, and that is when Dropbox Business - Enterprise came into our minds and we started to use it.

A recent time I used Dropbox Business - Enterprise for transferring files was when I had to send a large amount of documents securely, and I found Dropbox Business - Enterprise to meet these needs without issue. We can send either one large document or volumes of documents securely. Co-authoring does not work from our desktop, and the documents must be accessed from Dropbox for that to work. I appreciate Dropbox Business - Enterprise because it is very easy to use. All our employees and our clients are able to use it with minimal supervision, especially when we have employees who are scattered in different locations with several working from home and one working out of state. Dropbox Business - Enterprise enables us to collaborate on workflow and to share documents across all various locations in which we have our employees.

What is most valuable?

The best features Dropbox Business - Enterprise offers include a synchronized client to synchronize files from our computer to the cloud, and the mobile app is very intuitive. It is very secure, protects our data from any breaches, and provides a means to safely store our documents without having to have physical copies. It also allows for easy organization of our documents in folders and searching the system.

Dropbox Business - Enterprise enhances cloud access remotely and also seamlessly integrates with our IT stack.

Since using Dropbox Business - Enterprise, it has been a really helpful tool because we have seen it becoming very seamless for sharing files with our clients and customers and our team members, thereby improving our collaboration. It is very secure and has boosted data security by eighty percent. It also enhances cloud access remotely and has a great return on investment because it saves us time and is affordable for our team compared to other alternatives.

What needs improvement?

To improve Dropbox Business - Enterprise, I would suggest making it faster than it is currently and arranging the interface to be more user-friendly.

For how long have I used the solution?

I have been using Dropbox Business - Enterprise for a period of eight years.

What do I think about the stability of the solution?

Dropbox Business - Enterprise is very stable.

What do I think about the scalability of the solution?

Dropbox Business - Enterprise's scalability is very good, as we are able to handle and send large files and receive large files from our clients without seeing any crashes or downtime.

How are customer service and support?

Customer support for Dropbox Business - Enterprise is very supportive, being prompt in facing any issues and responding to our queries.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I previously used Box and Apple iCloud.

I switched from Box and Apple iCloud to Dropbox Business - Enterprise because it works better across multiple platforms without taking up too many resources locally.

I moved away from Box and Apple iCloud because Dropbox Business - Enterprise offers much more cost-effectiveness compared to those solutions. It is also very easy to use, very secure, and promotes collaboration among my team members, clients, and customers globally.

How was the initial setup?

My experience with pricing, setup cost, and licensing is that the price is relatively very competitive, cost-effective, and affordable because it offers ample storage space for all our files. The setup is easy, and I have not encountered any challenges so far.

What was our ROI?

Since we started using Dropbox Business - Enterprise, we have seen some measurable return on investment. For example, it has enabled easy organization and access to documents for compliance purposes. It has been a very helpful tool, especially saving us time by sharing files faster and collaborating on files easily. It has also increased our security in my organization, boosting file sharing security and efficiency in project development by improving how easily we can share project files.

When I mention an eighty percent boost in data security, it is based on the few numbers of data breaches that we have encountered.

What's my experience with pricing, setup cost, and licensing?

I find the pricing very competitive and affordable, and I have no issue with it. The support is very proactive, and I have no issues with the customer support. Overall, it meets our business cloud management expectations, making it a good tool.

Which other solutions did I evaluate?

Before choosing Dropbox Business - Enterprise, I evaluated Box.

What other advice do I have?

I would advise others looking into using Dropbox Business - Enterprise that it is a great tool that works better across multiple platforms without taking many resources. It is easy to organize files and share them, promoting collaboration inside and outside your organization. It is very secure, cost-effective, and easy to use, making it a highly recommendable tool.

I have additional thoughts about Dropbox Business - Enterprise as there have been countless occasions when someone asked me for a file while I was away from my desk. It was extremely easy and satisfying to access Dropbox Business - Enterprise from my phone and send or share that file, allowing me to work on the go anywhere I am as long as I am connected to the internet.

I would rate this product nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Robert Jacks

Secure file sharing has transformed collaboration and now streamlines external client work

  • February 05, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Dropbox Business - Enterprise is that I have been using Dropbox personal for over eight years, and when we began to look for a solution for file sharing, our first instinct was to use our internal network. However, we soon found out how challenging it can be for people to figure out how to navigate shared devices. On top of that, we needed to share files with multiple users who are not employees and don't have access to the network in my organization. Dropbox Business - Enterprise allowed us not only to share files but also to organize and back up important financial and other important documents for more redundancy without the fear of losing local data.

In my day-to-day work, I use Dropbox Business - Enterprise to share files with individuals outside of our network, and it is easy to quickly access via Dropbox Business - Enterprise app. This is a significant advantage.

What is most valuable?

The best features that Dropbox Business - Enterprise offers include secure file sharing and seamless integration. It is easy to use.

Out of those features, I find secure file sharing, seamless integration, and ease of use all very valuable in my work. Every feature counts, and it is very important, especially when it comes to secure file sharing. The secure file-sharing capability with external users and features like expiration are highly valuable. This ensures that sensitive information is shared securely while maintaining control over access to the files.

Additionally, seamless integration has allowed us to integrate it with software such as Adobe and Microsoft, enhancing our experience as software engineers. This integration allows for a smoother workflow and increased productivity. The simplicity of the platform enhances usability for both new and experienced users.

Dropbox Business - Enterprise can capture activity reports of licensed users and all activity across Dropbox. I can share data in and out of Dropbox easily, and reports of data files shared with non-licensed or out-of-the-firm individuals are easy to generate. Data encryption and security protocols for the business are excellent. Dropbox Business - Enterprise also permits secure partnerships across its platform with additional software providers such as Adobe and Microsoft. It is also easy to remove and add new licenses, scan for lost data, recover data, and clean data.

Since we started using Dropbox Business - Enterprise, our file security has improved. It is easy to share files with my team members or other people from outside my organization, thus increasing collaboration.

When I talk about improved file security and increased collaboration, I have noticed measurable changes such as fewer lost files and increased security of the files and other data services by eighty percent. Additionally, Dropbox Business - Enterprise has enabled easy organization and access to documents for compliance purposes.

What needs improvement?

Dropbox Business - Enterprise needs to be improved, especially in Google Doc integration, which is not so seamless. There should be document searching that is seamless. The desktop tool is not as robust as compared to the mobile app version.

For how long have I used the solution?

8 years

What do I think about the stability of the solution?

Dropbox Business - Enterprise is very stable. I have not experienced any downtime or lagging.

What do I think about the scalability of the solution?

The scalability of Dropbox Business - Enterprise is very good. It grows with my organization. I can handle large documents or files easily.

How are customer service and support?

The customer support from Dropbox Business - Enterprise is one of the best I have encountered. They are very proactive, very supportive, and very professional. On a scale of one to ten, I would rate the customer support at nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Google Drive, and the reason why I switched from Google Drive to Dropbox Business - Enterprise is because Dropbox Business - Enterprise does a better job in document organization and sharing compared to Google Drive.

How was the initial setup?

My experience with pricing, setup cost, and licensing shows that the price was competitive compared to other alternatives. The setting was easy and straightforward.

What about the implementation team?

We are completely customers, and we do not have a business relationship with Dropbox other than being a customer.

What was our ROI?

I have seen a return on investment with reduced cost, quicker development turnaround, reduced management hassle, and improved collaboration between clients and team members.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing shows that the price was competitive compared to other alternatives.

Which other solutions did I evaluate?

Before choosing Dropbox Business - Enterprise, I evaluated other options such as Google Analytics.

What other advice do I have?

I do not have any problem with sharing files with clients because it is secure and easy. The support is very great, and the user interface is seamless. It is very user-friendly and intuitive. I do not think there are any problems that I have noticed since I started using this platform.

My advice for others looking into using Dropbox Business - Enterprise is that it is well-suited when you need to organize files that need to be shared among a group of people. It has the added benefit of automatically providing documents. Dropbox Business - Enterprise has a great, granular level of security, as well as the ability to provide an upload folder for our clients to send files with. I would say Dropbox Business - Enterprise is less appropriate if you need to do collaborative editing on a document. While there is Google Doc integration, it is a little bit difficult to get the setup and running consistently.

I also love the ability to have Dropbox Business - Enterprise folders accessible from Finder. It makes it seem that your cloud storage is local, but you do not take up space on your hard drive. Dropbox Business - Enterprise makes it easy to share files with anyone, externally or internally, thus promoting collaboration. I would rate this product an overall eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Maria Barshar

Secure collaboration has transformed daily workflows and supports remote access across our teams

  • February 05, 2026
  • Review from a verified AWS customer

What is our primary use case?

Dropbox Business - Enterprise is my main use case, and we use it every hour, every minute, and every day, making it an integral part of our daily routine. It is an outstanding tool that provides excellent value at a low cost for storing data. We have complete control over who can access our files at the folder and file levels, and it is smooth to use with an excellent user interface that offers various storage options for our business.

Logging in gives us easy access to all our data, which I treasure deeply. I can access it from any location where I have an internet connection, making it very convenient even while working remotely or at home. Our company benefits from its assistance in managing and growing as an organization, and as a professional, it is a must-have tool that keeps our files safe.

We can share files with other team members and collaborate effectively, while Dropbox Business - Enterprise updates our work on the go and enables us to keep in touch, particularly using the mobile app. It is easy to use on all devices including my smartphone, desktop computer, and tablet, and we can send files through this method in addition to text and email.

A specific example of how my team uses Dropbox Business - Enterprise in our daily workflow is that we have been able to share files securely and collaborate on them effectively from department to department and from one team member to another, thereby promoting collaboration and teamwork throughout my organization.

In addition to this, we are also able to upload files to an uploader folder protected by the service's high security, and I appreciate the stability it provides, which allows us to be more productive. The system integration and numerous sharing options are also valuable features.

Dropbox Business - Enterprise helps me collaborate with external partners or clients through file sharing, enabling effective collaboration.

What is most valuable?

Some of the best features that Dropbox Business - Enterprise offers include device management, file organization, user role management, file search, access control, document collaboration, versioning, and video files.

The feature I find myself using the most, which is the most valuable to me, is document collaboration, as it enables us to edit files and attach comments easily in real time. The access control is also excellent because we can control who can access the files and at what time, including different levels of access such as view only or permission to edit. The file search is a very crucial feature that allows us to easily find files and search within multiple files, thereby saving a lot of time.

Additionally, I find file organization to be a standout feature, as it allows me to choose where the files will be stored and manage individual user storage, which includes control over the file organization structure.

Dropbox Business - Enterprise has positively impacted my organization because it has been really helpful since we started using it, adding more security to our files and other data. It is very effective because it allows me to access what I need easily, offers huge space at a cost-effective level, and I appreciate the user-friendly interface and nature of the tool. It has also provided our business with the ability to offer 100% to our employees in our industry, which was not an option previously.

In terms of the 100% offering to our employees, Dropbox has enabled us to produce better email and text marketing strategies, gaining international attention and increasing our ROI within a two-year period of 15%.

What needs improvement?

Some areas for improvement in Dropbox Business - Enterprise include the addition of multiple admins, as having only one would be outstanding. I find using the desktop application to be challenging compared to the mobile app version, and there is also a company blocking it for security concerns.

I would also appreciate the feature that allows visibility of who last modified a file, as that would be beneficial.

I would like to see more aggressive customer support, especially when we need immediate attention.

For how long have I used the solution?

I have been using Dropbox Business - Enterprise for seven to eight years.

What do I think about the stability of the solution?

Dropbox Business - Enterprise is very stable, and I have not experienced any downtime.

What do I think about the scalability of the solution?

The scalability of Dropbox Business - Enterprise is impressive, as it can handle a huge amount of data seamlessly while maintaining fast and reliable performance.

How are customer service and support?

The customer support of Dropbox Business - Enterprise is excellent, but they should improve their responsiveness, as users sometimes need a quick response and they can take hours to reply.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

Before switching to Dropbox Business - Enterprise, I previously used Google Drive and Redtail CRM.

I switched from those solutions to Dropbox Business - Enterprise because it is better than Redtail or Google Drive in terms of allowing easy organization and access to files and documents.

How was the initial setup?

My experience with pricing, setup cost, and licensing shows that the price is relatively competitive compared to competitors such as Google Drive, and the setup was straightforward and easy.

What about the implementation team?

Integrating Dropbox Business - Enterprise with my existing IT environment and tools was very seamless and easy.

What was our ROI?

I have seen a return on investment as file sharing security has improved, enabling efficiency in project development, particularly when collaborating on a project where we share files, edit them, and work together effectively. It is also a very easy tool to use, allowing organization and access to documents for compliance purposes, and enabling us to go paperless in many areas, as files are maintained within Dropbox rather than physically on-premises.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing shows that the price is relatively competitive compared to competitors such as Google Drive, and the setup was straightforward and easy.

Which other solutions did I evaluate?

I evaluated WordPress as another option before choosing Dropbox Business - Enterprise.

What other advice do I have?

To others looking into using Dropbox Business - Enterprise, I would say that I am deeply impressed with its performance handling huge data, and the mobile application is excellent for working on the go and collaborating remotely. It has added security to our files and data services and enhanced collaboration in my organization, making it a must-have tool for any organization seeking a secure, reliable, and high-performance file management system. Dropbox is the real deal.

Dropbox Business - Enterprise helps us meet compliance or regulatory requirements because it is very secure and meets all the necessary requirements due to its security features.

Dropbox Business - Enterprise helps me with disaster recovery or business continuity by allowing easy recovery of lost files.

I manage user access and permissions in Dropbox Business - Enterprise through file versioning, making it easy to give permissions to whoever needs to see a certain file, as well as setting permissions for things such as file access, sharing, and editing.

The performance of Dropbox Business - Enterprise has always been fast and reliable when handling large files and bandwidth, and I have not experienced any issues with performance.

I purchased Dropbox Business - Enterprise through the AWS Marketplace.

I gave this review an overall rating of 9 out of 10.


    Sagar K.

Easy-to-Use Interface with Handy 2GB Free Cloud Storage

  • February 03, 2026
  • Review provided by G2

What do you like best about the product?
The thing I like most about Dropbox is its easy-to-use interface and the 2GB of free cloud storage.
What do you dislike about the product?
Paid plans of Dropbox is expensive in comparison to any other providers
What problems is the product solving and how is that benefiting you?
The collaboration feature is my favorite part of Dropbox. It lets me and my small team work on shared files smoothly, without needing constant manual updates.


    Chris H.

Effortless File Sharing with Solid Sync

  • February 01, 2026
  • Review provided by G2

What do you like best about the product?
I store all my company's files on Dropbox and find that it makes file sharing across departments easy. I really like the simple UI, which is easy to navigate even for people that are not tech-savvy. The reliable sync feature updates files across all devices without needing manual transfers, which is super helpful.
What do you dislike about the product?
Syncing large files can be slow sometimes
What problems is the product solving and how is that benefiting you?
Dropbox makes file sharing across departments easy. The simple UI is user-friendly, even for non-tech savvy individuals, and the reliable sync feature keeps files updated across all devices without manual effort.


    Gonzalo I.

Seamless and Secure File Management

  • January 31, 2026
  • Review provided by G2

What do you like best about the product?
I use Dropbox for safely storing files online with easy retrieval from anywhere and video from multiple devices. I like it for its seamless file sharing, user-friendly interface, file recovery options, and mobile access. These features combine to create an efficient and flexible workspace, making it smooth and secure. The initial setup of Dropbox is generally considered straightforward and user-friendly. I’d rate it a solid 9 and I highly recommend it to my friends or colleagues.
What do you dislike about the product?
I don't like the free tier restrictions and pricing structure and limited files preview options because these areas for improvement highlight potential hurdles that can impact the overall user experience.
What problems is the product solving and how is that benefiting you?
I use Dropbox for safely storing files online and easy retrieval from anywhere. It addresses accessibility issues and prevents data loss with version control and security. I like its seamless file sharing, user-friendly interface, file recovery options, and mobile access, making it an efficient and flexible workspace.


    John K.

Easy-to-Use, Easy-to-Access File Sharing Platform

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
It is an easy to use and easy to access file sharing platform
What do you dislike about the product?
I think it's trying to evolve into more than just a file sharing platform and it's losing focus on its core product.
What problems is the product solving and how is that benefiting you?
Sharing large files that cannot be sent via email. It makes it easy for the other person to download it.


    Banking

Reliable and Easy Access, But Needs Better Search

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
I use Dropbox to store, organize, and share files securely with easy access from any device. I like Dropbox for its reliability and easy access to files, which saves time, keeps files organized, and makes collaboration seamless. Using Dropbox with tools like Slack and Trello helps me share files and keep documents synced, making collaboration easier. Dropbox was also easy to set up, and accessing and sharing files was smooth.
What do you dislike about the product?
I think Dropbox could improve file search, offline access, and syncing large files to make daily use smoother.
What problems is the product solving and how is that benefiting you?
I use Dropbox to store, organize, and share files securely with easy access from any device. It centralizes files, prevents version confusion, and makes collaboration faster and easier.


    Beth C.

Secure, Versatile Storage with Room to Improve

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
I like how Dropbox allows me to upload files from both desktop and mobile devices, making it really flexible for my needs. Another feature I appreciate is the expiration of shared link settings. It lets me share files temporarily rather than indefinitely, which is great for managing how long others have access to my folders without having to remember to stop sharing. Additionally, I find Dropbox more secure compared to other options.
What do you dislike about the product?
Some features require the professional version to access all functions. Offline files and folders, searching in documents, and larger transfers are only available in the Plus plan.
What problems is the product solving and how is that benefiting you?
Dropbox provides cloud storage and allows file uploads from both desktop and mobile. I like the expiration settings for shared links, which let me share files temporarily without the need to remember to stop sharing later.


    Yash Raj S.

Always-Available Backups and Effortless File Sharing

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I like that my files are always backed up and available anywhere, plus sharing folders and links is very simple.
What do you dislike about the product?
The main downside is the limited free tier and relatively higher pricing, especially for individual users.
What problems is the product solving and how is that benefiting you?
It helps store, sync, and share files securely, so I can access my data anytime and avoid losing important files.