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Reviews from AWS customer

3 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Vivek Y.

Intuitive, Cross-Platform, and Packed with Third-Party Integrations for storing and sharing files.

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
1) It offers simple and easy to use interface which is interactive as well as intuitive.
2) It is available for multiple operating systems which provides flexibility for all types of users including Windows, Linux and MacOS.
3) It has great support for third party tools integrations such as Microsoft office, Google workspace, Zoom, Slack and more to provide better functionalities and integrations.
What do you dislike about the product?
1) The cost of using the platform is quite high which is not feasible for small teams to afford it.
2) Permissions are great way of restricting access to the files but fine-grained level access are limited.
3) The performance issues can be seen when working with large number of repositories and files.
What problems is the product solving and how is that benefiting you?
Dropbox is helping our organization in streamlining the storage of files of all sizes in a better effective and efficient way. The files are easily stores, accessed and shared among the teams in the real-time which enhances our teams productivity.


    Koh W.

Rock-Solid Delta Sync and a Creative Workflow Hub That Just Works

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Dropbox is its unmatched reliability and true “set-it-and-forget-it” feel. For me, its delta-sync technology is still the gold standard: it uploads only the parts of a file that have changed, which makes updates impressively fast even when I’m working with large datasets. I also love how naturally it integrates into my operating system’s file explorer, instead of feeling like a clunky third-party app. Whether I’m on my phone, tablet, or desktop, the peace of mind that comes from knowing my files are quietly, accurately versioned in the background is genuinely invaluable.

I also appreciate how Dropbox has grown into a broader creative hub, not just a place to store files. Tools like "Dropbox Replay" for video feedback and "Dropbox Sign" for e-signatures have noticeably streamlined my professional workflows. Being able to send massive files—up to 100 GB—through "Dropbox Transfer" without requiring the recipient to create an account is another major plus. Overall, it feels like an open ecosystem that works smoothly with what I already use, from Slack to Microsoft 365.
What do you dislike about the product?
What I dislike most is the rising cost and the aggressive upselling. For a solo user or a small startup, the pricing tiers can feel steep, especially compared to competitors like Google Drive or OneDrive, which often bundle storage with full office suites. I’m also frequently frustrated by the “feature creep”: the interface can feel cluttered with new tools I didn’t ask for, and it becomes harder to locate the straightforward “storage and sync” settings I actually need. The free tier’s 2 GB limit is also notoriously stingy in 2026, making it almost impossible to use without quickly being pushed toward a paid upgrade.

I also have lingering concerns about privacy and technical limitations. Since Dropbox manages the encryption keys for standard accounts, it doesn’t offer the true “zero-knowledge” privacy that some security-conscious users require. On the technical side, I’ve found performance can degrade significantly once you hit the “300,000 file limit,” when the desktop client starts struggling with indexing. These kinds of “invisible walls” can become a major headache, especially when I’m managing deep directory trees or complex archives.
What problems is the product solving and how is that benefiting you?
Dropbox solves the chaotic problem of version control and device fragmentation. Before using it, I lived in fear of "File_Final_v2_REALLY_FINAL.doc" scenarios or losing work because a laptop crashed. By maintaining a 30-day (or longer) version history, Dropbox acts as a safety net. If I accidentally overwrite a document or get hit by ransomware, I can simply "rewind" my folders to a previous state. This benefits me by providing absolute data security and the freedom to work from any device without carrying a physical hard drive.

Furthermore, it eliminates the friction of large-scale collaboration. Standard email attachments are useless for the high-resolution media and complex projects I handle. Dropbox solves this by providing "Smart Sync," which allows me to see and organize terabytes of data on my local machine without taking up any actual hard drive space. This benefits me by keeping my local disk clean while ensuring that my entire digital library is just a double-click away, regardless of my local storage capacity.


    Christine F.

Easy to Use, Reliable Sync, and Effortless Sharing

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
I like that it’s easy to use, syncs reliably and makes sharing easier.
What do you dislike about the product?
Shared folder can become cluttered and pricing can add up quickly.
What problems is the product solving and how is that benefiting you?
Sharing large files across a small team and with 3rd party vendors.


    Jamie M.

Effortless File Sharing, Needs Some Upgrades

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
I use Dropbox daily for work and sometimes personally. I often have to share large files, videos, presentations and the like that are too large to email, so I provide a Dropbox link for other firms or experts needing to review files. Dropbox is universally known, so most people know how to use it and are not intimidated when I say I'll send a Dropbox link. I like the ease of use in Dropbox when managing files and placing items in folders.
What do you dislike about the product?
I would like to automate access to Dropbox links when I send them to expire on a certain date or within a designated amount of time like, 'This link will expire in two weeks.' so that I don't have to worry about who has access.
What problems is the product solving and how is that benefiting you?
I use Dropbox to share large files quickly and easily when emailing them isn't an option, which simplifies collaboration with co-counsel or experts.


    JAMIE I.

Peace of Mind with Secure Cloud Storage

  • January 13, 2026
  • Review provided by G2

What do you like best about the product?
I love Dropbox. The fact that it can save all my most important pictures and documents in the cloud safely, where I know they are secure, puts my mind/heart at ease! My family photos are all safe.
What do you dislike about the product?
I don't have any issues with Dropbox, despite using this program for years. I have yet to encounter any problems.
What problems is the product solving and how is that benefiting you?
Dropbox puts my mind and heart at ease knowing my most important family photos of lost loved ones are safe and secure in a separte place in the clouds where they can be found regardless if I loose my phone or laptop


    Sanjay K.

Effortless File Access and Sharing Anywhere

  • January 13, 2026
  • Review provided by G2

What do you like best about the product?
Dropbox is easy to use, keeps files safe, and allows quick access and sharing from anywhere.
What do you dislike about the product?
Limited free storage and sometimes slow syncing with large files.
What problems is the product solving and how is that benefiting you?
Dropbox solves my issue of storing and sharing files safely. It benefits me by giving easy access to my files anytime, automatic backup, and simple file sharing without worrying about data loss.


    Riki C.

Effortless Setup and User-Friendly Experience

  • January 12, 2026
  • Review provided by G2

What do you like best about the product?
It's very easy to use, easy to setup. Intuitive setup
What do you dislike about the product?
Price is high. Speed is not bad, but could improve.
What problems is the product solving and how is that benefiting you?
It's great for cloud storage. The video editing features are limited; I havent used it a lot.


    Josie Kate R.

Effortless Real-Time Collaboration for Teams

  • January 12, 2026
  • Review provided by G2

What do you like best about the product?
The ease of sharing with coworkers and being able to all collaborate at the same time on the same project. Also allows us to share files easily with clients and vendors.
What do you dislike about the product?
Some of our larger files shut down randomly when being worked on.
What problems is the product solving and how is that benefiting you?
The platform excels in both collaboration efficiency and campaign creative management, making it easier to work together and keep track of important information.


    Jasher M.

Effortless Document Sharing with Client-Friendly Links

  • January 12, 2026
  • Review provided by G2

What do you like best about the product?
The ability to sent clients a link to upload documents then another link to view the documents
What do you dislike about the product?
The expiration dates for clients that we have to go back and update the date since no late date is accepted!
What problems is the product solving and how is that benefiting you?
Getting documents to clients to review is important


    Ashley D.

Effortless, Reliable File Storage for Everyday Business

  • January 09, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Dropbox is how simple, reliable, and seamless it is for everyday business use. It doesn’t try to overcomplicate file storage it just works, consistently.
What do you dislike about the product?
Pricing can add up quickly
As teams grow and storage needs increase, Dropbox can become expensive compared to some alternatives. Smaller teams may feel forced into higher-tier plans sooner than expected.
What problems is the product solving and how is that benefiting you?
Dropbox solves several core business problems around file access, collaboration, and version control, and those solutions have made our day-to-day work noticeably more efficient and less stressful.

Problem: Files scattered across emails, desktops, and shared drives
How Dropbox helps: It gives us one centralized location for all business files.
Benefit to us: Everyone knows exactly where to find documents, which saves time and reduces confusion.