Vonage Contact Center (VCC)
VonageReviews from AWS customer
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Many Features & Beautiful Interface
What do you like best about the product?
Vonage Business has many features. I love that you can access it via iOS and Android, Desktop, and Web. The mobile and desktop app allows you to text candidates from your work phone to maintain your privacy.
What do you dislike about the product?
Sometimes, the reception via the app can be poor. There are also constant updates for the app.
What problems is the product solving and how is that benefiting you?
We are using Vonage to help make communication with our candidates more streamlined.
Recommendations to others considering the product:
Great for a smaller team
Vonage Honest Review
What do you like best about the product?
Mostly i like call Conferencing, Its user interface etc
What do you dislike about the product?
Call drop is too much if you use Android Application
What problems is the product solving and how is that benefiting you?
We need to call, Text our clients in USA, It help us to connect with them
quality calls
What do you like best about the product?
i like how easy is to work with vonage business, also all my calls are save with the recordings
What do you dislike about the product?
if a make serveral task sometimes it get slow the conexion
What problems is the product solving and how is that benefiting you?
I solve all kind of situation at the company with vonage business, with my clients and my coworkers
Recommendations to others considering the product:
i recommended is very easy to use and the call have great quality
great quality
What do you like best about the product?
the calls are good and the recording of the call is always safe
What do you dislike about the product?
sometimes de volume or the conexion of the calls
What problems is the product solving and how is that benefiting you?
i can work very well with all my clints by calling them and i dont miss any detail thanks to the recordings af the calls
Recommendations to others considering the product:
have a great quality on the calls and is very easy to use for work
Vonage is a top communication performer!
What do you like best about the product?
I like that Vonage is very user friendly, easy to install and update. Having the ability to send SMS,text message is a great feature.
What do you dislike about the product?
Sometimes there is too much static or poor call quality. Or the calls will not connect or drop mid call. Not sure if this is due to a bug or internet connection. My organization is currently using 5G internet.
What problems is the product solving and how is that benefiting you?
We are closer to having a unified communication tool. The sales team is able to communicate multiple ways to the prospects and customers. Especially having the ability to send text messages!
vonage business is great
What do you like best about the product?
what i lkke about vonage business is how well the calls are made and also they all get the recordings
What do you dislike about the product?
sometimes the recordings download to low in volume but is not all the time
What problems is the product solving and how is that benefiting you?
Vonage business is solving for me everything that has to do with business and clients
Recommendations to others considering the product:
every body must use vonage business if they want a great work with calls and coference
Using of vonage
What do you like best about the product?
I like the loyalty of vonage it's been a great pleasure to have vonage on my business, has a complete set of what we need and the most we like it is the vonage portal admin.
What do you dislike about the product?
Vonage is very cool but sometime I dont like when a cannot make another call while I am on another call, both calls finish as soon as I dial the other number
What problems is the product solving and how is that benefiting you?
Vonage has help my business during the years we have with it by record everything we make on the phone, voicemails, calls, messages, etc
Recommendations to others considering the product:
I fully recommend vonage to users looking for good calls out there because trust me is gonna help in everthing you might need for a system of calls and monitoring. Get it you won't regret!
Useful for successfully managing an office
What do you like best about the product?
Thanks to Vonage I can successfully manage communications between locations of the company. Desk to desk and IM works like a charm as well
What do you dislike about the product?
Customer service has never been my piece of pie, although it's probably just me trying to find the ugly in it
What problems is the product solving and how is that benefiting you?
Desk to desk calling, VoIP and conferences
Recommendations to others considering the product:
The dashboards are pretty comprehensive, try them out
Intuitive
What do you like best about the product?
Call quality has to be my first pick, ui is cool though
What do you dislike about the product?
Not really that much to think about, maybe support can improve the speed
What problems is the product solving and how is that benefiting you?
Conference calling
Vonage reviews
What do you like best about the product?
Vonage is an excellent application for calling and texting. We can call the candidates with a high-speed internet connection. We can text the candidates.
What do you dislike about the product?
Network fluctuation causes the error in calling.
What problems is the product solving and how is that benefiting you?
Calling and text
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