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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sarvesh P.

Perfect and powerful automation tool

  • January 30, 2023
  • Review provided by G2

What do you like best about the product?
Most intuitive platform, which is available with the fly automation features. The thing that I like most about this platform is its an easy-to-work and easy-to-configure features. The tools and the features available in this can be beneficial for increasing the productivity and workflow of any business. Improved connection and connectivity with your customers with this software. Great for iPaaS and ETL tools available in this software.
What do you dislike about the product?
No regular and frequent updates of this software is available; no reminders are there about the UI and the OS of this platform via any communication application. The boundations or limitations are seen about the file or document size which you need to import. System lag is experienced when we try to import heavy documents.
What problems is the product solving and how is that benefiting you?
With the help of this software, we have increased our connectivity with our clients and other organizations. Managing all the actions and steps required for growing and scaling our organization. Scaling our business in the market and planning and discussing for the improvement of our business. Integrated it with the cloud platforms for storing data.


    Jason K.

Cross platform integration is Key

  • January 25, 2023
  • Review provided by G2

What do you like best about the product?
The ability to create cross platforms workflows makes this tool invaluable for connecting cross-team workflows in an efficient manner.
What do you dislike about the product?
Recipe creation can be a very complex process that requires professional services many times.
What problems is the product solving and how is that benefiting you?
Integration between Salesforce and Jira is indispensable


    Rod C.

Workato review

  • January 25, 2023
  • Review provided by G2

What do you like best about the product?
The ability to implement without using developer resources.
What do you dislike about the product?
The application has limitations with dynamic connections. It also does not support RPA, forcing us to use another tool for that purpose.
What problems is the product solving and how is that benefiting you?
Data movement primarily


    Priyank P.

Most robust platform for automation solutions

  • January 25, 2023
  • Review provided by G2

What do you like best about the product?
One of the best things about this software is its most exciting and unique UI, which is easy to set up and manage all your work with it. The software helps you in navigating all the data and information improved in this software. The software includes features for modularizing almost all the automation features and processes. The platform provides the easiest way to deploy all the tools and features of this software for completing all your tasks. It is the most reliable software in the market, which works correctly and so accurately.
What do you dislike about the product?
When you try to integrate this platform with any accounting or marketing tool or platforms like CRM or similar software, Workato sometimes does not respond on time or stops responding. The screen freezing issue is also seen in this software when integrating and using it with some heavy software. The configuration ability of this software is not good with CRM-like platforms.
What problems is the product solving and how is that benefiting you?
The development has been significant in our organization and our company's work with this software's help. It has provided excellent and reliable tools that are beneficial and save a lot of our time. My employees are consumed with connecting,communicating and making more customer connections for our company.


    Borja S.

State of the art, non-technical IaaS Platform

  • January 19, 2023
  • Review verified by G2

What do you like best about the product?
It really is easy to start building integrations with Workato. One of the best tools I've come across for a long time in terms of capabilities and usability. As a user with limitted experience building integrations, let alone developing them, I have been able to build a few of them in a short period of time. In my case, it has made this process quite fun and eye-opening. It has made me realize how easy is to connect to different enterprise cloud systems and streamline data and processes for better governance and operations. The onboarding team at Workato has also been instrumental on how to best build integrations.
What do you dislike about the product?
Debugging errors or understand why certain tasks failed is not always easy to understand if your knwoledge is limitted. At the moment, the ability to organise tables, message templates, etc. is limitted but not a big problem
What problems is the product solving and how is that benefiting you?
Workato is allowing us to build and own our integrations without being integrations developers and/or relying on others to implement changes as the business requires. It will allow us to very easily streamline processes and data across the company removing waste in many areas and increasing our data integrity.


    Mathias T.

Great platform for workflows and integrations

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
That it allows us to integrate to several other platforms we don't have time to prioritize.
What do you dislike about the product?
That you can't change name from recipies to workflows.
What problems is the product solving and how is that benefiting you?
Allow us to create strong integration with plug and play.


    Hospitality

An Automation Platform closely aligned with your business processes without over-engineering!

  • January 12, 2023
  • Review verified by G2

What do you like best about the product?
Unlike some competing automation platforms (iPaaS) that focus on the # of connections, Workato focuses on processes, allowing for greater flexibility in the number of systems/endpoints that need to be hit to satisfy a business process comprehensively. Other than the fact that it is a low-code/no-code solution, this is their greatest strength, so you can build your recipes and sub-recipes without worrying about how many connections are being utilized in your contract.
What do you dislike about the product?
Today, EDI is not handled natively by Workato and requires a separate subscription to a third-party service that handles EDI transactions through API via connectors. I would prefer a one-stop shop for troubleshooting and mitigating the risk of another point of failure along the path.
What problems is the product solving and how is that benefiting you?
Workato is extending our communication backbone in our systems' ecosystem by publishing and reading Kafka messages triggering actions in the designated system at the right time and the proper sequence of business events. This extension allows us to centralize and track all activities to a singular Enterprise Service Bus.


    Computer Software

Very robust and reliable platform, highly recommended.

  • January 12, 2023
  • Review verified by G2

What do you like best about the product?
It's easy to learn, intuitive to use, and very flexible. The Workato team is very helpful and attentive, helping us reach our goals and objectives.
The platform is reliable and doesn't cause any issues, just works.
What do you dislike about the product?
I'd like to have more debugging options for tracking variable values (esp. in loops), setting breakpoints, and step-by-step execution.
It would also be great to have a streamlined process for breaking down recipe sections into sub-functions, automatically generating input and output schemas.
What problems is the product solving and how is that benefiting you?
It's providing a flexible and reliable integration platform allowing us to keep all our corporate applications in-sync and automate processes across the enterprise.


    Computer & Network Security

Great application for quick automation

  • January 11, 2023
  • Review verified by G2

What do you like best about the product?
The integration with many applications is excellent. Simple and precise steps to make automation is a key to this application.
What do you dislike about the product?
Sometime complex integration is not very clear, and takes time to understand the flow. Google Integraion can be a bit better though.
What problems is the product solving and how is that benefiting you?
It is easy to use and helping in making lot of quick integration of our application. It is really useful in the daily operations where many application like Slack, Gmail, Jira, jenkins are involved. It really makes your life easy when it comes to automation.


    Travis W.

Excellent automation tool for whatever you can dream up

  • January 10, 2023
  • Review verified by G2

What do you like best about the product?
This tool helped us move our one-off automations to a central location and add a real level of enterprise stability to them. The tool is excellent in the value it brings to being able to setup automations with little-to-no development experience required. The support teams have also been excellent in helping us troubleshoot issues but also explore new ways to solve our own issues. Our backbone automations have been grown exponentially thanks to Moveworks.
What do you dislike about the product?
Sometimes the errors can not provide enough context as to what exactly went wrong. However, I feel this is mostly due to the software its integrating with not providing enough context itself.
What problems is the product solving and how is that benefiting you?
Workato has helped us solve for automating onboarding and offboarding workflows in a more capable way then ever before. It also helps us with moving data between systems. The ability to send reports on failures also helps us know when something isn't working right.