Sold by: Workato, Inc.
Deployed on AWS
A single platform for integration and workflow automation across your organization
4.7
Overview
Built for the cloud. Powered by integration. For every team.
Workato is the leading integration-led automation platform for the Enterprise, enabling both business and IT to integrate their applications, automate business workflows, and drive real-time outcomes from business events without compromising security and governance.
Thousands of customers leverage Workato to connect their best-of-breed technology stacks, including their AWS product suites. Workato is natively built on AWS technology and offers customers inherent stability and scalability. As an AWS partner, Workato connects Amazon S3, Amazon SQS, Amazon SNS, Amazon RDS, Amazon Redshift, Amazon Lambda, and many other AWS services with on-prem and SaaS applications automating actions to address mission-critical business needs successfully.
For Private Offers please contact: aws_sales@workato.com
Pricing for 1,000,000 tasks, Enterprise workspace, and Enterprise support: $143,750
Highlights
- A leader in the Gartner Magic Quadrant and the only North American company named a Gartner Customer's Choice for Enterprise IPaaS
- Low-code/no-code platform enables business and IT teams to build integrations at five times the speed of typical integration platforms
- A fully cloud-native architecture that is built for scale and speed significantly reduces operational footprint and overall costs
Details
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Deployed on AWS
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
The Workato Success Center offers customers and prospects access to free documentation, tutorials, and community forums (support.workato.com). Workato also allows customers to file Support tickets through the Workato Success Center (https://support.workato.com/en/support/tickets/new ). Enterprise Support, which includes Customer Success and faster SLA's, is also available as a paid service.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Workato, Inc.
By IBM Software
Top
10
In ML Solutions, Data Integration, IT Business Management
Top
10
In Master Data Management, ELT/ETL, Data Integration
Top
10
In Human Resources, Customer Support, Sales & Marketing
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Low-Code/No-Code Development
Platform enables business and IT teams to build integrations using low-code and no-code capabilities
Cloud-Native Architecture
Fully cloud-native architecture built for scale and speed with reduced operational footprint
AWS Service Integration
Native integration with AWS services including Amazon S3, Amazon SQS, Amazon SNS, Amazon RDS, Amazon Redshift, and Amazon Lambda
Multi-Application Connectivity
Connects best-of-breed technology stacks including on-premises and SaaS applications for unified integration
Real-Time Event Processing
Enables automation of actions triggered by real-time business events across integrated applications
Multi-Environment Integration Support
Supports on-premise, hybrid, and cloud computing environments with B2B/EDI network management, MFT and MCP standards capabilities
AI Agent Lifecycle Management
Full agent lifecycle management solution powered by Amazon Bedrock enabling design, governance, and orchestration of AI agents with centralized registry
Pre-built Connector Library
Includes 300+ pre-built connectors and AWS-native services integrated into a single unified platform
Low-Code Integration Canvas
Low-code/no-code integration canvas with natural language platform and agent prompting for application integration, ERP system integration, and ELT/Reverse ETL data integration
Enterprise Data Governance
Data integration governance, API lifecycle management, and master data management capabilities ensuring data integrity across the platform
AI Agent Orchestration
Coordinates AI agents to automate tasks across HR, sales, procurement, and customer service systems from a unified platform, enabling cross-system workflow execution and decision-making acceleration.
Multi-System Integration
Connects to 700+ applications and systems including CRM, ERP, and AWS native services through APIs and connectors for enterprise workflow automation.
Hybrid Development Environment
Supports both no-code visual builders for business users and pro-code development with APIs and agent development kit for developers to build and deploy custom agents.
AWS Native Service Integration
Integrates with Amazon S3 for data storage, AWS Lambda for event-driven automation, API Gateway for system connectivity, IAM for access control, and CloudWatch for monitoring and observability.
Prebuilt Agent Templates
Provides preconfigured agents for HR, sales, procurement, and customer service domains to accelerate deployment and reduce time to value with enterprise-grade security and governance.
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
No security profile
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Standard contract
No
No
Customer reviews
Molly B.
Reliable Performance, Flexible Automations, and an Intuitive Interface
Reviewed on Jun 18, 2026
Review provided by G2
What do you like best about the product?
Performance has been generally reliable, and we can connect different applications without much effort. I really like how flexible the automations are, since they adapt well to our needs. The platform also provides a robust, intuitive interface, and the workflows are very easy to understand.
What do you dislike about the product?
Sometimes the tool feels a bit rigid, and every now and then an automation fails without any warning. I also wish there were more integrations available. On top of that, the price can be a little high for a small business.
What problems is the product solving and how is that benefiting you?
We use it to connect our marketing tools, and it mainly helps us cut down on manual work. It simplifies setup, creation, and ongoing management, and it lets me automate daily searches. It’s been fantastic for automating different aspects of our workflow, and it has greatly simplified integration overall.
Stephen R.
Intuitive, Clean Interface with Powerful Integrations
Reviewed on Jun 17, 2026
Review provided by G2
What do you like best about the product?
I like Workato for its ability to integrate a wide variety of applications and services. The interface is intuitive; unlike other integration tools, this one feels clean and accessible.
What do you dislike about the product?
Limited customization and a high cost. I also ran into a few issues with the cloud, which made the overall experience less smooth than I expected.
What problems is the product solving and how is that benefiting you?
Workato has been fundamental in my role as a data engineer. Its ability to automate workflows and connect different systems has improved our efficiency and reduced the time we spend on manual tasks, which makes it an excellent tool overall. In my experience, Workato is truly worth it.
Marketing and Advertising
Easy-to-Use, Reliable Automation with Powerful SDK Flexibility
Reviewed on Jun 12, 2026
Review provided by G2
What do you like best about the product?
Workato's easy to use UX makes it easy for me to involve my teammates on the People Team in AI agent builds and automations without sacrificing advanced features that I need, like building sophisticated automations with less common apps using SDK builder to connect to APIs. Workato rarely encounters downtime and has proven consistently reliable from dev to production. We've also automated a lot of our new hire onboarding through its app builder with backend recipes and (eventually) an AI agent to support hiring managers.
What do you dislike about the product?
My dislikes are not entirely Workato's fault, but I'm on the People team so it's more common that I have to use the SDK builder than it is that I get the plug and play benefits. I realize that's likely because I do not represent the average user, but it would be nice to see Workato natively integrate with Lattice, LMSes like Sana.ai, and other people and performance related platforms.
What problems is the product solving and how is that benefiting you?
The biggest impact Workato has had for me is through new hire onboarding. I'm the program manager responsible for our new hire onboarding, so from scheduling sessions, to organizing and validating completion of HR tasks, Workato has automated a ton of the mundane work. The Google Calendar MCP was a really nice addition because it made creating a scheduling agent incredibly simple.
Information Technology and Services
Strong Connector Ecosystem, Clean UI, and Powerful Agentic Automation
Reviewed on Jun 12, 2026
Review provided by G2
What do you like best about the product?
Workato has a large community and a strong connector ecosystem that developers and integrators can leverage to create multiple solutions, such as MCPs, Slack bots, or orchestrations. The UI is clean and easy to work with. Performance is also good, especially when everything is configured correctly. Workato also has a helpful support team, although sometimes it can take a while for issues to get resolved. The models in the Genies are solid as well, and the agentic layer is quite good; it can handle and perform complex agentic tasks.
What do you dislike about the product?
Sometimes it takes them a while to come up with an answer to a support ticket.
What problems is the product solving and how is that benefiting you?
We are creating agentic solutions, such as automating service requests that previously took time for users to go in and create a ticket manually. We can also connect multiple data sources to Workato and use bots to perform multiple tasks.
Computer Software
Powerful, Easy-to-Use iPaaS
Reviewed on Jun 12, 2026
Review provided by G2
What do you like best about the product?
Easy to use iPaaS, great learning resources and support. Capabilities of Workato are powerful, especially with native connectors, MCP, and now Genies.
What do you dislike about the product?
Can at times have limitations on configuration options for example not being able to allow Genies using multiple chat interfaces or when to enact a Genie (app events can be rigid, at mentions take change mgt, and enabling across all message creates noise).
What problems is the product solving and how is that benefiting you?
business application integrations, modern notification processes including Slack. Complex integration between multiple systems. Agentic and AI related automations including genies.