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    Workato Enterprise Automation Platform

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    Deployed on AWS
    Free Trial
    A single platform for integration and workflow automation across your organization

    Overview

    Built for the cloud. Powered by integration. For every team.

    Workato is the leading integration-led automation platform for the Enterprise, enabling both business and IT to integrate their applications, automate business workflows, and drive real-time outcomes from business events without compromising security and governance.

    Thousands of customers leverage Workato to connect their best-of-breed technology stacks, including their AWS product suites. Workato is natively built on AWS technology and offers customers inherent stability and scalability. As an AWS partner, Workato connects Amazon S3, Amazon SQS, Amazon SNS, Amazon RDS, Amazon Redshift, Amazon Lambda, and many other AWS services with on-prem and SaaS applications automating actions to address mission-critical business needs successfully.

    For Private Offers please contact: aws_sales@workato.com 

    Highlights

    • A leader in the Gartner Magic Quadrant and the only North American company named a Gartner Customer's Choice for Enterprise IPaaS
    • Low-code/no-code platform enables business and IT teams to build integrations at five times the speed of typical integration platforms
    • A fully cloud-native architecture that is built for scale and speed significantly reduces operational footprint and overall costs

    Details

    Delivery method

    Deployed on AWS

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.

    Workato Enterprise Automation Platform

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Enterprise Edition
    Enterprise Workspace with 1,000,000 Tasks (with Enterprise Support)
    $143,750.00

    Vendor refund policy

    Workato sells an annual subscription service that is payable in advance. Unfortunately, no refunds are available during the term but customers may elect not to renew at the end of their subscription.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    The Workato Success Center offers customers and prospects access to free documentation, tutorials, and community forums (support.workato.com). Workato also allows customers to file Support tickets through the Workato Success Center (https://support.workato.com/en/support/tickets/new ). Enterprise Support, which includes Customer Success and faster SLA's, is also available as a paid service.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In ML Solutions, Data Integration, IT Business Management
    Top
    10
    In Master Data Management, ELT/ETL, Data Integration
    Top
    10
    In Human Resources, Customer Support, Sales & Marketing

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    14 reviews
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Cloud-Native Architecture
    Fully cloud-native platform built on AWS technology with inherent stability and scalability
    Integration Connectivity
    Native support for multiple AWS services including Amazon S3, SQS, SNS, RDS, Redshift, and Lambda
    Workflow Automation
    Enterprise-level integration platform enabling automated business workflows across applications
    Low-Code Development
    Low-code/no-code platform allowing rapid integration and workflow creation without extensive coding
    Multi-Application Orchestration
    Capability to connect and automate actions across on-premises, cloud, and SaaS application ecosystems
    Application Integration Capabilities
    Comprehensive platform with hundreds of application and data connectors supporting integration across cloud, on-premises, and SaaS environments
    AI Agent Management
    Full lifecycle AI management with central registry for agents from Boomi, Amazon Bedrock, and third-party sources with built-in observability
    Cloud-Native Architecture
    Resilient, scalable cloud-native infrastructure supporting multi-agent orchestration and workflow acceleration
    Data Management Services
    End-to-end capabilities including master data management, data quality governance, B2B/EDI network management, and API management
    AWS Service Integration
    Native connectivity and integration support for multiple AWS services including S3, SQS, SNS, EventBridge, RDS, and Redshift
    Multi-Agent Orchestration
    Enables deployment, management, and governance of heterogeneous AI assistants and agents across hybrid cloud environments with seamless collaboration capabilities
    Enterprise AI Integration
    Connects with multiple proprietary and third-party AI models and automation tools from 100+ enterprise applications using flexible integration mechanisms
    Low-Code Agent Development
    Provides software development kit (SDK) with tools, documentation, and code samples for building custom AI agents using low-code to pro-code approaches
    Workflow Automation
    Optimizes complex business processes and reduces manual workflows by integrating with existing systems and enterprise applications
    Foundation Model Access
    Leverages generative AI solution with multiple foundation models while maintaining enterprise-grade security, governance, and compliance standards

    Security credentials

     Info
    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
    No security profile

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4
    2 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    50%
    50%
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    2 AWS reviews
    |
    572 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Rajni Gaud Bhatt

    Seamless integrations simplify data transfers but advanced customizations need improvement

    Reviewed on Jul 09, 2025
    Review from a verified AWS customer

    What is our primary use case?

    The main use cases include API-related scenarios, sales cycle processes, and invoicing operations. This primarily involves the purchase journey of the company, where Workato  serves as an integration tool for transferring customer data, invoicing information, and orders between systems.

    What is most valuable?

    Their UI interface is very strong compared to other tools, allowing even non-coders to perform basic data transfers between systems effectively. When it comes to complex scenarios and customization, our team faces challenges in Workato . When we encounter issues and reach out to the Workato support team, they have limited ability to assist, leading us to implement temporary solutions and workarounds.

    Maintenance requires minimal effort on our end as Workato handles most maintenance tasks themselves. We only need to retest major flows if there is a significant release. Regarding stability, it performs adequately without major issues. There are occasional refresh and cache issues, but it functions properly 90-95% of the time.

    What needs improvement?

    The customization capabilities could be enhanced significantly. Having used other integration tools such as Boomi  and MuleSoft in the past, the features in Workato appear to be at a primitive stage. The support team has limited ability to assist when issues arise. Workato should improve their customization capabilities for complex scenarios that cannot be handled through drag and drop options. While they offer options for writing Ruby scripts, the functionality is not advanced enough. They should implement functions or internal mechanisms that allow users to write custom code for complex scenarios that cannot be accommodated by drag and drop features.

    The deployment process in Workato is complex because new versions require copying rather than overriding, forcing users to perform numerous manual steps to maintain the latest code.

    For how long have I used the solution?

    I have been using Workato for one year.

    What do I think about the stability of the solution?

    The stability is adequate with no major issues. There are occasional refresh and cache issues, but the system functions properly 90-95% of the time.

    What do I think about the scalability of the solution?

    Scalability depends on the requirements we receive. It can be challenging due to the GUI development structure. Adding code between existing segments is difficult for developers. With effective design, it can be scalable, though not completely. The scalability rating would be approximately 60% to 70%.

    How are customer service and support?

    We contacted Workato's technical support several times last year. With an advanced support model, the speed and response time were good. However, exact resolutions took time due to their need to understand issues and hand them over to other team members, along with time zone challenges. The support was good but not excellent.

    The support rating is eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have used other solutions such as Boomi  for many years. Being an IPaaS tool, it accommodates all scenarios. I have also used MuleSoft.

    Which other solutions did I evaluate?

    Boomi is a better fit compared to Workato. Boomi offers drag and drop features similar to Workato but provides more extensive customization options. It enables advanced API management and has more adapters than Workato, which is newer in comparison. Boomi provides better management of multiple development teams working on the same code and has a superior deployment cycle.

    We currently use both Workato and Boomi in different areas as needed.

    Boomi is more expensive than Workato. Workato is recommended for small to medium-sized companies, while Boomi is more suitable for larger companies with extensive data needs. The choice depends on company budget and size. For simple integrations and limited budgets, Workato is recommended. For large-scale companies with substantial data and budget, Boomi or MuleSoft would be more appropriate.

    What other advice do I have?

    We collaborated directly with the Workato team for purchase, not through any reseller or store. Deployment requires the entire team as every developer needs to know the latest code and coordinate with the person handling deployment. For large teams, the development team lead is essential.

    I need to verify partnerships with Workato as we work with different clients in a service-based company, resulting in various setups where some have partnerships and others use subscriptions.

    Overall rating for Workato: 7 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Suresh S.

    One of the best integration tools ever

    Reviewed on Jul 03, 2025
    Review provided by G2
    What do you like best about the product?
    Ease of use, easy to implement, great support from the CSM, great features and AI enabled application with ease of integration
    What do you dislike about the product?
    As of now there are no dislikes as such, it's just a great tool
    What problems is the product solving and how is that benefiting you?
    Initially we used to have TIBCO and we had a lot of problems when it comes to scalability and AI related features, with Workato, all these problems were solved
    Marta S.

    Our apps are talking to each other thanks to Workato

    Reviewed on Jul 03, 2025
    Review provided by G2
    What do you like best about the product?
    I actually adore the way of how Workato integrates the low-code interface. It allows me to create advanced integrations between such systems as Salesforce and HubSpot without a line of code. The large and pre-packaged connectors and recipes library is awesome as well. Our marketing leads were simultaneously synced to sales almost instantly with a pre-built recipe. Also the well-designed error handling and monitoring dashboards provide us comfort that everything is going on.
    What do you dislike about the product?
    At times the pricing may seem somewhat high particularly to small companies just beginning. An interface is quite easy to use, although it requires certain time to learn some of the advanced features and expressions. Even their useful tools do not allow us to debug overly complicated recipes easily. Everything is not always a pure no-code experience.
    What problems is the product solving and how is that benefiting you?
    Workato even did what we had thought was an impossible task and tackled our enormous issue of having discreet systems and manual data entry. In the past, we wasted time resolving several hours in a week trying to manually transfer customer data between our billing system, HubSpot and Salesforce. This resulted in failure to meet the demand and annoying mistakes and inaccurate information to our sales and support teams. Workato now automates all that data flow and works in the background. We have accurate information in real time in our teams which gives them time to concentrate in interacting with the customers. It has seriously enhanced our data integrity and efficiency.
    Construction

    Powerful and Easy-to-Use Integration Platform with Great Support

    Reviewed on Jul 02, 2025
    Review provided by G2
    What do you like best about the product?
    Workato is extremely easy to use, even for those new to automation platforms. I completed my training and created my first recipe within a week. Now, we have around 20 recipes running successfully. The training courses are well-structured and helpful for onboarding.

    One of the best aspects is the dedicated support—we can directly connect with Workato's team whenever needed to discuss the best way to implement our requirements. As a B2B SaaS company, our customers use the Workato connector daily. We’ve implemented event triggers to push data to their CRMs or fetch from specific sources.

    Workato offers a wide range of features—we’re currently using connectors, triggers, and events effectively. Integration is also seamless. We have multiple recipes tailored for different use cases, and it takes minimal input to build, test, and deploy new recipes end to end.
    What do you dislike about the product?
    One limitation is the lack of an API to automatically refresh recipes when there are changes. If something breaks in a new version, Workato rolls back to the previous one, but without much visibility into what went wrong.

    Additionally, I find it difficult to monitor connector status—there's no clear way to check if a connector is live and functioning properly. Having better operational insight would make troubleshooting easier.
    What problems is the product solving and how is that benefiting you?
    We’re using Workato both as an iPaaS and an embedded integration platform. Our end users are business users who want to move data between their internal systems and our platform on demand, while also keeping their own systems up to date in real time.

    Workato solves a major problem for us: we don’t need to build and maintain custom connectors for every integration request. Instead, we create reusable recipes in Workato, which our users can plug into. This significantly reduces our development effort and time-to-market.

    It also handles authentication, data security, and gives visibility into events and job runs, which helps us support and troubleshoot more efficiently. Overall, Workato lets us offer flexible, secure, and scalable integrations to our customers without overloading our engineering team.
    Leandro M.

    Automation done right

    Reviewed on Jul 01, 2025
    Review provided by G2
    What do you like best about the product?
    Workato is awesome! Super easy to use, even if you’re not a developer. It connects all your apps and automates tasks so you save time and avoid manual work. Tons of integrations, great support, and it just works. Total game changer for workflows!
    What do you dislike about the product?
    Workato is great, but it can be pricey and tricky to troubleshoot at times. Complex workflows and unclear errors can slow you down, and version control could be better.
    What problems is the product solving and how is that benefiting you?
    Achieve easy integration between our product and third-party software.
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