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External reviews

550 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Harish Kumar R.

Highly recommended to use workato for your integration

  • June 16, 2025
  • Review verified by G2

What do you like best about the product?
Easy to integrate and development is very quick and customer support is very extremely good and pricing also very less compared to other integration tools and easy to use for implementation.
What do you dislike about the product?
So far i have not seen any dislikes while using this
What problems is the product solving and how is that benefiting you?
To integrate more systems like SFDC and Netsuite


    Information Technology and Services

"Just Use Workato..."

  • June 09, 2025
  • Review provided by G2

What do you like best about the product?
I can’t believe how many times I say, “Just use Workato,” throughout the day — and for good reason! Workato makes a small team feel large by expanding the knowledge of my team and empowering us to automate processes that would otherwise require a lot of manual effort. The platform’s intuitive interface, vast library of connectors, and user-friendly workflow builder let us supercharge our workflows and integrate systems seamlessly. It’s like having a superpower that saves us time and allows us to focus on more strategic work. The team at Workato is also very engaged and always innovating.
What do you dislike about the product?
A bit of a learning curve, but Workato Academy has great, easy to follow material.
What problems is the product solving and how is that benefiting you?
Workato helps to tackle time-consuming tasks/reporting/actions. Real-Time triggers offer immediate results. Customizable. The platform offers tons of ways to improve your productivity and effiencity, org-wide.


    Computer Software

Workato Experience

  • June 04, 2025
  • Review verified by G2

What do you like best about the product?
The way we reduce the entire hassle of connecting different app by using connectors in Workato. The Customer Support is also good and they would help u with recipe ur working if u face any errors.
What do you dislike about the product?
There are many features that are hidden behind other public ones that are helpful. I think that they could also bring something that would reduce the need for AI hub inference.
What problems is the product solving and how is that benefiting you?
Workato is solving the problem of reducing huge process of connecting to different apps and also by reducing the time consuming task by using various connectors to various different tasks in the environment.


    Health, Wellness and Fitness

Finance automation for billing

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
The easy integration with the available tech stack in Finance.
The recipe process is structured, and the tool has strong governance and flexibility
Customer Support and account managers are great professionals always going the extra mile to help you get onboarder
What do you dislike about the product?
Nothing major but there would be a learning curve for non-engineering professional. Team needs to be ready to allow training time.
What problems is the product solving and how is that benefiting you?
Revenue automation workflow


    Financial Services

Workato to save time

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
The simple boolean logic allows for the designs of recipes to become very intuitive
What do you dislike about the product?
No real clarity on the practices that are better
What problems is the product solving and how is that benefiting you?
Automation


    Jeremy O.

Integrating systems and processes is a breeze with Workato.

  • May 27, 2025
  • Review verified by G2

What do you like best about the product?
Workato is easy to use, really powerful, and fun... but even better than all that is the constant improvements and new features added to the product. Workato is always moving in the right direction, from quality-of-life improvements to powerful new features that leverage AI, to the ability to easily debug recipes (scripts), this product is always ahead of the curve.
What do you dislike about the product?
I've been using Workato now for over three years and I haven't once regretted my decision to bring this into our organization. There really isn't anything I dislike about Workato.
What problems is the product solving and how is that benefiting you?
We have a number of internally developed applications. Workato makes it easy to share data between all of our internal tool AND external SaaS apps as well. We also send data from multiple sources into a Big Query database. Workato makes it easy to integrate with all our data sources and send that data to Big Query.


    Aakil B.

Workato is a great help in creating software integrations

  • May 27, 2025
  • Review verified by G2

What do you like best about the product?
I love the various features that Workato offers in streamlining software integrations. I also love the user interface and overall user experience of Workato. I love how easy it is to use and the speed and quality of the customer support. I admire the large number of connections that it offers to various applications. Aside from all this, I love Workato as I feel it is the best iPaaS platform.
What do you dislike about the product?
Overall, I love Workato, but if I had to choose something that I potentially dislike or would like to see improve over time, it would be the following: I would like to see some enhancements for integrating code into Workato such as Python or Ruby code.
What problems is the product solving and how is that benefiting you?
Workato is helping me integrate GLs from Portfolio+ to NetSuite as well as support nCino integration. Workato is central in the integration process.


    Transportation/Trucking/Railroad

The perfect tool to enable non dev teams to automate technical and business processes

  • May 26, 2025
  • Review provided by G2

What do you like best about the product?
It is so easy to hook up any given API to the service and integrate all the services you use in one place.

Additionally you don't have to worry about secret management as everyhting is securely stored and cannot be read from other users.

Furthermore the service is advancing more and more giving even more options to get the most out of the different services we use. Workato is really listening to customer feedback which is great to see.
What do you dislike about the product?
I would say that Workato can still improve on making the service easier to use for people who have no understanding about data processing and scripting.

It is super easy to work with the service if you have at least a bit of technical backgroud but the hurdle for non tech teams to start working with it is still pretty high.
What problems is the product solving and how is that benefiting you?
We're automating basically all kinds of business processes from IT Support through Slack Bots, User Provisioning which includes all kinds of tools in our tech stack, Data transformation and sending of data from payment service providers and many more.


    Kenny T.

Automation at its finest

  • May 24, 2025
  • Review provided by G2

What do you like best about the product?
Scalability & Flexibility: Workato scales well with the business. Whether we're automating simple tasks or orchestrating complex workflows across multiple systems, Workato provides the flexibility and reliability to support growing use cases.

Business Impact: Workato has helped us significantly reduce manual work, eliminate human error, and accelerate time to insights and action — translating to real ROI and better employee and customer experiences.

We are able to scale and do more with a very lean team due to the efficienciy driven by Workato
What do you dislike about the product?
theres not much to dislike about workato.
What problems is the product solving and how is that benefiting you?
We are able to quickly and efficiently build many integrations (0 -> 50 various integrations in 1 year)

We are pushing Workbots and interaction within Slack to centralize and make the processes more efficient and Workato has enabled us to do so.


    Financial Services

Best UI for a "Low code - No code" integration tool

  • May 23, 2025
  • Review verified by G2

What do you like best about the product?
What I like best about Workato is its powerful automation capabilities combined with an intuitive, low-code, no-code interface. It allows both technical and non-technical users to integrate apps and automate workflows quickly. The vast library of pre-built connectors and community recipes speeds up implementation. I also appreciate its scalability and enterprise-grade features like error handling and version control. Overall, it boosts productivity and reduces manual work significantly.
What do you dislike about the product?
For Workato Embedded infrastructure it is hard to roll out updates on certain integrations for all Client Profiles at once.
What problems is the product solving and how is that benefiting you?
As an embedded customer, Workato helps us seamlessly integrate automation into our own product, delivering more value to our end users. It solves the challenge of building and maintaining custom integrations by providing a flexible, scalable platform we can embed directly. This reduces development time and allows us to focus on core product features. It also enhances our offering with powerful automation capabilities out of the box. Ultimately, it improves customer satisfaction and speeds up our go-to-market.