Workato Enterprise Automation Platform

What do you like best about the product?

I really love the back-end building and creating recipes with Workato; it's not as difficult as it seemed and the ability to use natural language, especially with features like the Airo tool, has been a game changer. The recipe builder and connectors stand out the most for their utility. Workato also streamlines the automation process better, providing a better end-user experience. It's the most user-friendly automation tool I've come across and the built-in AI tool, Airo, makes it exceptional.

What do you dislike about the product?

I think having more insight into connecting current applications when the tech stack is extremely robust would be helpful. It's kind of challenging to manually input the necessary data for each individual application when you have a tech stack of over 300 applications. It would be a lot easier if there was a simpler way to build those connections.

What problems is the product solving and how is that benefiting you?

Workato saves us time and reduces redundancies, making us more strategic and effective. It handles complex automations like onboarding and offboarding smoothly, enhancing our internal processes.

What do you like best about the product?

I like that Workato's team is responsive and willing to be a partner in building solutions that really help us. Unlike other vendors, they take the time to understand our needs and provide assistance, rather than just pointing us to documentation or leaving us to figure things out on our own.

What do you dislike about the product?

It's difficult to get new users spun up quickly on how to start creating recipes. The software is very advanced but at times not user intuitive.

What problems is the product solving and how is that benefiting you?

With Workato, we automate business processes, removing humans from the loop and enabling seamless machine-to-machine operations. This increases efficiency and allows us to focus on more strategic tasks.

What do you like best about the product?

I like how versatile Workato is and how I can use it with many different applications and software, placing it at the center to connect all the systems I use. I also appreciate that I can connect it with multiple systems, solving different bottlenecks I encounter. The Arrow feature allows me to do things hands-on and focus on my business processes without taking time out of my day to build solutions. Additionally, the initial setup was quite easy and straightforward.

What do you dislike about the product?

Nothing

What problems is the product solving and how is that benefiting you?

Workato solves our data integration and API call problems by connecting various systems we use, like Salesforce. It's versatile and helps overcome bottlenecks, letting me focus on business processes without building solutions myself.

What do you like best about the product?

Airo driven development
Control plane and execution plane concepts to enable execution under governance

What do you dislike about the product?

Nothing worthy of mention as such - it's a enterprise grade tool

What problems is the product solving and how is that benefiting you?

Automated workshops that can be semi or fully autonomous

What do you like best about the product?

Easy to use and fast to setup, extensive integrations

What do you dislike about the product?

Not enough functionality built into the AI control plane, though this is coming

What problems is the product solving and how is that benefiting you?

Integrating our various platforms

What do you like best about the product?

I like Workato's integration patterns, particularly the intake recipes, processes, dispatchers, and point-to-point integration with data queues. The no-coding feature is also a big plus for me. These elements make it possible to handle both huge volumes of data and simpler point-to-point integrations effectively. Additionally, the initial setup of Workato is quite easy compared to MuleSoft, since everything can be developed and deployed in the same environment without needing an external IDE.

What do you dislike about the product?

The deployment process could be better. In Workato, I feel like I have to move all the parts from dev to prod, dev to testing, which can block other developers from working on or enhancing the same recipe in the development environment. This process should be improved. It would be good if the develop process from test to prod is streamlined.

What problems is the product solving and how is that benefiting you?

Workato solves integration issues by facilitating data movement across applications and servers, and supports quick development. I appreciate its integration patterns, like intake recipes and point-to-point integration, especially the no-coding feature.

What do you like best about the product?

I really like how intuitive Workato is and how it’s easy to use. The support is amazing.

What do you dislike about the product?

Sometimes when I'm stuck, Workato doesn't understand what I'm trying to do, even with screenshots.

What problems is the product solving and how is that benefiting you?

Workato helps with data updating and exception reporting, making integration with Oracle HCM and other systems smoother.

What do you like best about the product?

Ease of use, customer partnership, feature rich & level of support

What do you dislike about the product?

It can be hard to drill down into errors

What problems is the product solving and how is that benefiting you?

It benefits us with application integrations. Supports our MCP rollout

What do you like best about the product?

Intent to outcome at speed at scale. Airo

What do you dislike about the product?

Scalability and load handling and parallel working on same code is not possible

What problems is the product solving and how is that benefiting you?

Integration and building agents

What do you like best about the product?

Speed with dev process and helps us automate the redundant work

What do you dislike about the product?

Dev environment uses prod tokens and we end up using prod token for testing work

What problems is the product solving and how is that benefiting you?

Workday and ERP integration
Custom integration became easy to maintain