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External reviews

483 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Banking

Workato iPaaS user experience

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
Easy to use. Plenty of API, SQL ready and plenty of resources in knowledgebase. Highly secured worksapce for a SaaS product.
What do you dislike about the product?
Must be log on via email, which means any new users must have an email account.
What problems is the product solving and how is that benefiting you?
Integrating different applications for real time data load and data management.


    Rohit K.

One stop shop for nearly all your IT automation needs

  • August 16, 2024
  • Review verified by G2

What do you like best about the product?
Workato is an extremely easy to use and onboard tool, which is quickly taking over the integration space with numerous features and platform capabilities. They have an extensive roadmap with frequent releases, and has been an extremely reliable platform for our IT operations. We were able to migrate nearly all of our legacy iPaas integrations over to Workato with 0 issues.
What do you dislike about the product?
There is not much to dislike about Workato
What problems is the product solving and how is that benefiting you?
Workato has helped us connect enterprise systems faster than ever before. There are solutions available for a number of use cases across ETL, automation, integration and API management which have made it a frictionless experience to rollout integrations.


    Kiril D.

best in class solution

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, very flat learning curve. Flexible enough to allow more advanced processes
What do you dislike about the product?
some features are behind a pricy license like advanced recipe management and detailed logging
What problems is the product solving and how is that benefiting you?
Integrating and automating variosu marketing systems


    Jeff M.

Workato is awesome and saved us a LOT of time (aka money)

  • August 06, 2024
  • Review verified by G2

What do you like best about the product?
The ability to quickly set up multiple automations, with or without supporting code that we have the option to custom author, that executed daily and connected Salesforce (our system of record) with other systems like Survey Monkey, Canvas, Slack, etc. was game changing for us. I would estimate that what we accomplished through Workato would have required a team of 3-4 full-time developers otherwise. Customer support was always prompt, helpful and on point. Very easy for even non-coders to use.
What do you dislike about the product?
If I had to complain about anything, I'd love to get all the dev-ops functionality included in the standard offering. Frankly I'm not sure if that's still a separate offering that requires additional spend.
What problems is the product solving and how is that benefiting you?
Not having to hire developers for straight-forward technical integrations is a game-changer.


    Apparel & Fashion

Fantastic flexible integration platform

  • August 02, 2024
  • Review provided by G2

What do you like best about the product?
- Plenty of Connectors to different applications with the ability to create custom connectors if needed
- Easy to use intuitive interface
- Very fast to develop new integrations
- Great Support from the team
- use it everyday
What do you dislike about the product?
- Not all prebuilt connectors are perfect, but if you find a shortfall workato gives you the ability to go as custom as you need to in order to rectify it.
What problems is the product solving and how is that benefiting you?
Workato works as an all in one integration layer connecting all of our business systems to our ERP


    Computer Software

Clean interface, robust functionality, easy to use

  • August 01, 2024
  • Review verified by G2

What do you like best about the product?
Very easy to use, even for people with little technical background. There is also a lot of robust functionality for people with more tehcnical expertise. I also like how many apps that you can connect to.
What do you dislike about the product?
I do wish there were more formulas for manipulating text and numbers. I'm sure custom scripting could be used to accomplish that, but more out of the box formulas would be great for less technical users.
What problems is the product solving and how is that benefiting you?
We use workato to automate rote processes. Very helpful for moving information around our system.


    Computer Software

Expand your product with practical and reliable features of Workato

  • July 29, 2024
  • Review verified by G2

What do you like best about the product?
Reusability and technical leverage due to the wide reach of use cases. Customers are glad to receive streamlined and extra features so quickly.
What do you dislike about the product?
Like any platform, takes a while to get hold of it. But there is good documentation and great customer support
What problems is the product solving and how is that benefiting you?
streamline reports and integrate to customer software
align features as per customer needs


    vikash K.

they solve my issue

  • July 25, 2024
  • Review provided by G2

What do you like best about the product?
UI and features and very easy to understtand the functionality
What do you dislike about the product?
Currently it cant handle the more number of data
What problems is the product solving and how is that benefiting you?
it is integration the two systems which it transforms the data from spurce system to end system


    Daphne C.

Great integration lead automation tool

  • July 24, 2024
  • Review provided by G2

What do you like best about the product?
It is surprisingly simple to use and able to scale on the complexity. The no-low code version opens up opportunities for non-tech folks to improve their daily work
What do you dislike about the product?
Need more understanding of how to debug for non-tech users
What problems is the product solving and how is that benefiting you?
It will solve all the master data and financial data for reporting purpose to my business counterparts and as for myself and the team, it will help in automating reports


    Akash P.

A good experience in using workato

  • July 23, 2024
  • Review verified by G2

What do you like best about the product?
The ease of using and it being a low code platform
What do you dislike about the product?
Sometimes the documentation and troubleshooting is tough
What problems is the product solving and how is that benefiting you?
Workato is helping to provide integration with high efficience & ease