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116 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Retail

Good service with great support

  • July 18, 2019
  • Review verified by G2

What do you like best about the product?
Queue-it has helped us manage our high traffic loads for events, and prevented the site from going down. I've had the pleasure of having Rupak and Filip assist us, who are both very friendly and knowledgable about the service.
What do you dislike about the product?
The pricing is a bit steep, but for us has been worth the cost due to the downtime it saves.
What problems is the product solving and how is that benefiting you?
We now have much more confidence with our website during events, and our customers prefer waiting in a queue than refreshing a crashed website.


    Janne K.

Great service

  • July 16, 2019
  • Review verified by G2

What do you like best about the product?
Queue-IT was easy to take in use with their excellent customer service.
What do you dislike about the product?
At first the administrator's side was a bit confusing but after talking with customer service I got the hang of it.
What problems is the product solving and how is that benefiting you?
Our webshop was slowing down significantly during bigger campaigns, such as Black Friday. With Queue-IT's system we are now running smoothly during those campaigns and our customers are able to use our site with fast response-times.


    Events Services

Queue-it is a great service and is easy to implement

  • June 20, 2019
  • Review provided by G2

What do you like best about the product?
Queue software works great and the dashboard gives a lot of information.
What do you dislike about the product?
The standard customize options are perhaps a bit sparse. But Queu-it offers a custom layout feature.
What problems is the product solving and how is that benefiting you?
Selling tickets for a event we organize. Queue-it keeps our servers running because we can
Recommendations to others considering the product:
Great service and easy to implement.


    Matthew G.

Queue-It is Powerful and Highly Effective

  • March 14, 2019
  • Review provided by G2

What do you like best about the product?
Most importantly how Queue-it protects my system from significant volumes of users. This allows us to maintain a great experience for everyone. In addition, we like the ease of use with the dashboards to monitor and allow traffic to the site. The SDK's are very easy to implement. Asset management is very nice for each event. Great customer support staff that respond back within minutes and are very knowledgeable. All around an amazing product and team.
What do you dislike about the product?
Nothing...It is a fantastic product, supported by a Great team!
What problems is the product solving and how is that benefiting you?
Controlling traffic flow when we have major product launches.


    Events Services

NIGHTOUT + Queue-it

  • February 26, 2019
  • Review verified by G2

What do you like best about the product?
Our favorite aspect of the platform is the ease of use when setting up a Queue. It is entirely self serve and we can have everything set up and ready in a matter of minutes to prepare for a large on sale. This is crucial since we don't always have a huge lead time in knowing the timing of large on sales.

Second to the platform would be the team at Queue-it. They are great to work with and are always there to help us when we need them!
What do you dislike about the product?
Some of the options and settings aren’t really intuitive and without a demo or common use, we probably don’t really leverage a lot of the “cooler” features. The landing page optimization tool is somewhat tedious and could be simplified.
What problems is the product solving and how is that benefiting you?
We use Queue-it to help us manage busy on sales for large events. The main benefit here is that we do not have to worry about scalability and handing massive inflows of visits/requests in a short period of time.
Recommendations to others considering the product:
Queue-it is awesome for scalability and can handle whatever you can throw at it but it’s not a magic bullet and you still need to consider speed and scalability enhancements on your platform along side this service.


    Information Technology and Services

Fit for purpose, but use it for the right reason

  • November 20, 2018
  • Review verified by G2

What do you like best about the product?
Fairly extensible configuration and customisation mean that the functionality of the queue itself, the user experience and visual impact can be controlled to a good degree. Different levels of integration, and associated pricing, allow for different levels of control and reporting.
What do you dislike about the product?
The frontend integration offers fairly limited reporting and requires very manual control of an event queue, so using the solution for crowd control becomes a very manual and relatively difficult task.
Some of the concepts and processes are somewhat difficult to grasp and not very straightforward to work with - some abstraction and simplification of the UI might be helpful.
What problems is the product solving and how is that benefiting you?
Alleviating traffic restraints on managed hosting servers by restricting the inflow of visitors to site. This has the impact of maintaining website performance for those visitors who do come through to the site, while providing those in the queue with adequate information on their position and expected waiting time. A side-effect that we realised was that conversion rate had increased at a level much higher than the reduction in visitors to site, increasing revenue - especially when one of the potential outcomes during peak is server overload.
Recommendations to others considering the product:
Use for a reason that suits a queue rather than a sticking plaster for site traffic issues, this is better used as a marketing tool than a technical solution.