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    Queue-it Standard yearly subscription

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    Sold by: Queue-it 
    Control traffic with Queue-it's virtual waiting room to deliver a fair online experience without crashes or bots.
    Listing Thumbnail

    Queue-it Standard yearly subscription

     Info
    Sold by: Queue-it 

    Overview

    Queue-it is a virtual waiting room platform, delivered as a Software-as-a-Service (SaaS), for managing website and application overload in relation to popular events and activities online. Its online queue system passes surplus visitors to a virtual waiting room and re-directs them back to the website or application on a first-in, first-out basis. Through a web-based admin platform, IT professionals can control the queue configuration and monitor real-time analytics of online peak traffic. Queue-it integrates easily with CDN's, load balancers, ecommerce and ticketing platforms, major SDK's, application platforms and tag management systems.

    Queue-it is the leading developer of virtual waiting room services to control website and app traffic surges by offloading visitors to a waiting room. Its powerful SaaS platform enables online ticket vendors, ecommerce companies, educational institutions, and public-sector services around the globe to keep their systems online and visitors informed, capturing key sales and online activity on their most business-critical days. The use of Queue-it has ensured online fairness during high-demand situations for billions of consumers worldwide. The company has offices in Denmark, the U.S., and Australia. For more information, please visit https://queue-it.com/aws-waiting-room/  .

    A Standard subscription with basic features ideal for small business with traffic peaks under 1 million visitors a month. Use 'Pricing Info' form in the 'Additional Support' section below to get a customized option that fits your needs. For more detail, custom pricing, EULA, or a private contract, please contact awsmarketplacesubscriptions@queue-it.com .

    Highlights

    • Ensure fairness for customers attempting to access your product or service by using first-come, first-serve order.
    • Remove customer stress and uncertainty by providing individualized wait information in a customizable experience.
    • Manage and control the traffic flow to your website and adjust on speed on-the-fly

    Details

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    Pricing

    Queue-it Standard yearly subscription

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Standard Waiting Room
    Subscription for prepaid standard waiting room
    $18,444.00

    Vendor refund policy

    Custom pricing options

    Find a fit for enterprise or unique needs with a private offer.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    116 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Josue Alfredo H.

    Se inteligente y hazlo con los profesionales

    Reviewed on Jun 07, 2024
    Review provided by G2
    What do you like best about the product?
    Hemos utilizado Queue-it en varias ocaciones para la venta de conciertos masivos en varios países de latinoamérica y el producto y servicio siempre han estado a la altura y han funcionado a la perfección.

    La implementación es muy fácil y el dashboard de uso es muy intuitivo.

    Tener un account manager que habla español también es de gran ayuda.
    What do you dislike about the product?
    El único down side de Queue it puede ser su precio, ya que es una herramienta que tiene un costo más alto que el de otras alternativas. Pero, en nuestro caso, Queue it es un must para los eventos AAA.
    What problems is the product solving and how is that benefiting you?
    Uno de los problemas grandes para las ticketeras son las salidas a la venta de eventos con demasiada demanda. Los fans son un tipo de cliente muy peculiar, muy insistentes e intensos; Más cuando miles estan simultaneamente peleando por obtener las primeras filas de su show favorito.

    Queue-it nos ayuda a poder manejar altos picos de tráfico, manteniendo en su fila virtual a los fans y dejandolos pasar en cantidades moderadas que nuestros servidores puedan soportar sin problema.

    Otro de los beneficios, es que Queue It muestra la información de tiempo de espera y su puesto en la fila virutal a los fans, esto hace que los fans estén más tranquilos esperando su turno, no refresquen la página constantemente y disminuye considerablemente los mensajes de servicio al cliente preguntando cuándo podrán acceder a la compra.
    Civic & Social Organization

    Peace of mind for the support team

    Reviewed on Jun 07, 2024
    Review provided by G2
    What do you like best about the product?
    We use Queue-it for our high profile moments where large groups of people are eager to sign in and get tickets or subscribe for popular workshops, summer camps, etc. Before these were very stressfull times to keep the systems up and running and avoid a stream of complaints towards customer service. Now we prepare the set-up with a waiting queue and both we in the support team as the users are very happy with the stability it provides.
    What do you dislike about the product?
    We activated the queue once for a popular event for our collegues, unfortunately the system thought we were attacked from a single IP address. This was not the case but an understandable safety feature. We were in contact with the Queue-it team and they will provide a solution for next time.
    What problems is the product solving and how is that benefiting you?
    Before popular selling moments were very stressfull times to keep the systems up and running and avoid a stream of complaints towards customer service. By limiting the inflow the systems can handle sales without overload. Usually the waiting room is empty in 5 minutes because users can fluently go through the sales process and are offline in 1 minute to make room for others.
    Rochelle B.

    Queue-it offers great protection for our platform and the team is always on hand to support us.

    Reviewed on Jun 07, 2024
    Review provided by G2
    What do you like best about the product?
    Prevented our platform from going down during peak traffic times. The platform is fairly easy to use and navigate. Customer service is also very good; team are always willing to help.
    What do you dislike about the product?
    It can be a bit difficult to find some metrics in graphs compared to getting them in realtime. Navigating the platform can be tricky in some areas but is fine once you've had a good demo and know where to find/edit things.
    What problems is the product solving and how is that benefiting you?
    We have had occasions when our platform went down during peak traffic periods and Queue-it has mainly prevente that since we implemented it.
    Nick E.

    Very good user experience in a great software product!

    Reviewed on Jun 06, 2024
    Review provided by G2
    What do you like best about the product?
    Queue-it is easy to use and manage and that is to say because of the number of features is has! Even when Im not fully integrated in the implementation I head from our datacenter team that the implementation was easy and straight forward. When having problems you can easily use the very accessible and always helpful customer support.
    What do you dislike about the product?
    There is actually not much to say that I dislike.
    What problems is the product solving and how is that benefiting you?
    Queue-it is helping is managing the very high volume of customers in high OnSale situation.
    Entertainment

    Very quick to implement ahead of surprise marketing campaign...

    Reviewed on Jun 05, 2024
    Review provided by G2
    What do you like best about the product?
    Very strong technical support team provided real-time support over the course of several days to get us spun up across 9 countries and different websites.
    What do you dislike about the product?
    Not the strongest support on Cloudflare integration. It was possible to follow the documentation and guides, but certain features were broken by implementing the Cloudflare Workers
    What problems is the product solving and how is that benefiting you?
    Prevented our ticketing sites going down ahead of a large European campaign
    View all reviews