FARO is a leader in providing cloud solutions to the government marketplace. Message Queue Solutions offer government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
Accelerating Time to Value for Application Users
Lowering Total Cost of Implementation and Operations
Increasing Security and Sustainability of the Solution
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing offers two support options billed as units under a contract model. You choose Premium Government SaaS Support or HyperCare Government SaaS Support, based on the level of support your agency needs. Each option is priced per unit, so your cost scales with the number of units you buy. The two options are independent support levels rather than stacked tiers. Subscriptions run on a term basis and are paid in advance. You select the support level that matches your operational requirements.
Top-of-mind questions for buyers
What does one billing unit represent for these support options?
Support is structured using Feature and Capability Units for complexity-based licensing and Micro Service Blocks for tailored support. Your cost scales with the number of units you buy, and each unit reflects a defined portion of the support scope agreed in your order documents.
How does the contract billing work, and am I charged for a partial term?
Subscriptions run on a term basis, typically a minimum of one year, and fees are due in advance before activation. Partial-term subscriptions are not prorated. If you start mid-year or stop early, you still pay for the full term. Fees are non-refundable except where obligations go unmet.
What do I get if service commitments are not met?
For infrastructure offerings, formal Service Level Agreements define availability targets and remedies. If commitments are missed, you may claim Service Credits applied to future invoices. Credits are the sole remedy. Support offerings use Service Level Goals focused on proactive collaboration rather than credit-based guarantees.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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