Sold by: FARO Software Solutions LLC
FARO ESB Solution for Government Compliance
Overview
FARO is a leader in providing cloud solutions to the government marketplace. ESB Solutions offer government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
- Accelerating Time to Value for Application Users
- Lowering Total Cost of Implementation and Operations
- Increasing Security and Sustainability of the Solution
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Premium Govt SaaS | FARO Premium Government SaaS Support | $1,000.00 |
HyperCare Govt SaaS | FARO HyperCare Government SaaS Support | $2,000.00 |
Dimensions summary
This contract offers two support options you buy in units. Premium Government SaaS Support and HyperCare Government SaaS Support are separate tiers of managed support for the government compliance solution. You choose the tier and the number of units that fit your needs. Each unit represents a support quantity, so pricing scales as you add units. The two tiers are independent options at different service levels, not stacked add-ons. Both cover managed government SaaS support for the deployed solution.
Top-of-mind questions for buyers
Each unit is a support quantity you buy under the contract. Your cost scales with the number of units you add. The pricing table does not tie a unit to a fixed user or server count. Contact the vendor to confirm how units map to your deployment size.
Both cover managed government SaaS support for the deployed solution. They are independent service levels, not stacked add-ons. Support includes 24/7 coverage, named team resources, and compliance assistance for NIST, FIPS, HIPAA, and state-specific audits. Contact the vendor for the response and coverage details specific to each tier.
The service commitment targets a monthly uptime percentage. If uptime falls below that level, you may claim service credits against the monthly subscription fee. Buying more units scales your support quantity, not the uptime target. Credits are the sole remedy and apply to future invoices.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
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