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Experience from a Product Owner point of view

  • By Computer Games
  • on 12/05/2024

What do you like best about the product?
Customer service and response speed is excellent. In a few days we have managed to move the application to the server, the answers to our questions were resolved in a few hours.
What do you dislike about the product?
I have no complaints regarding Queue-it's service. The only recommendation would be greater monitoring and proactivity regarding the account. For example, the recommendation to move the application to the server could have been very useful before we encountered the problem in a live event.
What problems is the product solving and how is that benefiting you?
In the project I work on we reached high peaks of users connecting at the same time. So that our payment queues do not become saturated, we install queue-it as a traffic control measure and progressive user adjustment when accessing the checkout.

Queue-it's rapid outflow update is key to our business model.