What do you like best about the product?

The ability to share project plans outside of your organization and able to collaborate with multiple teams. The UI is simple and efficient.

What do you dislike about the product?

moving the tasks around is not very convenient and it jumbles the page up a bit.

What problems is the product solving and how is that benefiting you?

Ease of sharing with project stakeholders with ease. The price per user is also low and has some amazing functionalities that make project planning very fun and easy

What do you like best about the product?

The use of automations on the platform is incredible and makes connecting boards, thoughts, ideas, statuses and so on, so much easier. It's become essential to keeping our team all in sync for comms, understanding where projects, products and packages that we offer are all at, alongside making sure we're tracking the deals effectively through the CRM and tying this into invoicing too.
Where we're a b2b sales business also, Mondays has helped us to keep track of available products and services that our clients request on a regular basis, showing us when services are unavailable, free to book, and we've implemented the CRM to help us keep track of projected ROI, spends and forecast levels.
Using it for project management how it was originally designed for is incredible and there's plenty of scope to tailor the setup to work for you as much as you need, however their CRM is also a great way to bring all of your business functions into one place and keep track of all projects, deals and stages on one go - even without paying for the upgraded sales crm tool. We've been exploring the integrations for this more including into Xero and 3rd party apps, but mainly making use of the quotings tools including Docugen, which we have found has been particularly beneficial to tightening up our sales process (and implementing one!), as well as keeping track of our deals more closely, using Mondays to create dashboards to monitor deals won and cancelled, as well as turnaround time for how long they take to get accepted and now learning more about dependencies so we can better automate this flow across all teams involved. We have also since begun to use dashboards to share our client reports with the client themselves through the use of the shareable links and board views, which has been a game changer in terms of reporting back on a weekly, monthly and quarterly basis.
We now use monday.com daily for all of our projects, managing personal to-do lists and even just building out a client database on there, integrating into Active Campaign via Zapier and more. It's been a slow start for our team to get to full grips with it, but we've also taken on board the Monday.com core product certification, which in turn has upskilled our team more to feel more confident in their approach to Mondays, as well as the ability to better design our boards and how we use the platform for tracking of all the different elements of our business.

What do you dislike about the product?

It can be pretty difficult to start from scratch sometimes, and the template boards that are available aren't always so clear as to how to implement them to suit specific business needs, however their team are always available through live chat and can work with you when you need them to so you're never left alone with setup.

What problems is the product solving and how is that benefiting you?

Where we had no CRM, Monday.com works as a great tool to be able to allow us to manage our quotes, bookings, contacts and sales from one place, as well as going granular into how these bookings fit into wider projects. Since implementing the CRM, we have been able to monitor our 2023 sales so much more clearly, understanding who our top spending clients are and where our biggest sources of income come from (and which products and services).
The use of workspaces means we can separate out team functions but still keep everyone and every task/item linked through connect functionality and automations. It's also helped to improve our overall team comms of making sure everyone is up to date on the project at the same time, without risking too much email trail confusion - everything is in one place and actually, no emails are required for communication through the use of updates! This has been essential for us in terms of streamlining our processes to make sure things are easier for our team, of which we've found monday.com really has helped us to improve this and we're all constantly learning new ways of how best to keep working within the platform to fully integrate this across all teams as a standard.

What do you like best about the product?

I like that you are able to sync with other calendars and emails.

What do you dislike about the product?

I would like it to integegrate with Buildium.

What problems is the product solving and how is that benefiting you?

It keeps the team notified and on track.

What do you like best about the product?

I am able to customise everything very easily so it meets my team's needs. The ability to create automated tasks has given us so much more time as a team to focus on more important things.

What do you dislike about the product?

There are somethings that need to be improved (like if you have a board that is using a mirror column - you can't use that data for a calculation which is frustrating.)

What problems is the product solving and how is that benefiting you?

Making sure dates aren't missed and that other members of the team are updated when certain things change ensures that our business runs smoothly and errors are almost eliminated.

What do you like best about the product?

Working more effitiant and organised. Anyone can use it and a great tool to plan your week, months and year.

Great way to prioritise the work your doing on a daily basis

What do you dislike about the product?

Good thing about using monday .com is are Mondays I come into the week knowing exactly what I need to focus the start and end of week around.

The downside is not I never used it sooner

What problems is the product solving and how is that benefiting you?

Making sure i'm focusing on the things that are mose important to myself and the business and generate more money in sales and services to our customers more often

What do you like best about the product?

The ability for all members of the team to see exactly where we are with projects. The fitters on the road can access everything on their smartphones too.

What do you dislike about the product?

Having access to the raw data in Monday would be useful (e.g. CSV file, etc.).

What problems is the product solving and how is that benefiting you?

We use Monday.com to manage Kitchen Installation projects. This includes using it to manage order statuses and project task dates.

What do you like best about the product?

Monday.com makes it easier to track down my daily tasks and deadlines. I can also see the jobs my seniors assigned to me.

What do you dislike about the product?

For a first-time user, the layout can feel a little bit overwhelming. It takes a while to get used to the display.

What problems is the product solving and how is that benefiting you?

I had difficulty keeping up with my deadlines because I always had several projects going on. With monday.com, I can easily track them and manage the priorities.

What do you like best about the product?

I like that monday.com is easy-to-use, flexible, we can use it for different purposes such as project management, CRM, workflow, action plan, etc. It makes communication easier within departments.

What do you dislike about the product?

It gets slow in more complex boards/usage, our commercial communication and customer success are made by a third party, and we only have direct contact with monday.com through chats or e-mails (very impersonal and non-customized).

What problems is the product solving and how is that benefiting you?

It is helping in the company's communication, we are being able to increase productivity with it, we have a better control of work deliveries and SLA, team capacity control.

What do you like best about the product?

I like how I can create many tasks and reminders to keep track of my work. It helps me to get organized. I can use many tools to improve my efficiency. It's different from other platforms because it's more malleable.

What do you dislike about the product?

As a Brazilian, it's hard to program since the automations are not translated. It would be better if the automations we're translated to Portuguese - BR. I would like to see these changes in the hole site.

What problems is the product solving and how is that benefiting you?

I deal with much information that can't be organized out of any system. Monday helps to get everything in one place and that helps everyone to keep their deadlines.

What do you like best about the product?

It can solve a wide range of problems requiring the organisation and presentation of information. Its application is only limited by your imagination.

What do you dislike about the product?

It is feature rich and sometimes it's not immediately obvious how to perform a desired function

What problems is the product solving and how is that benefiting you?

We use monday.com to solve several problems including: tracking workflow progress and maintaining ledgers of items to be considered for future development