Fast Push Notifications and a Self-Service Portal That Cuts Login Time
What do you like best about the product?
Duo’s push notifications are faster than SMS codes and don’t require typing anything, which helps cut down login time. The self-service portal also reduces helpdesk tickets, since users can manage their own devices without needing IT intervention.
What do you dislike about the product?
Duo ends up being a single point of failure: if the service goes down or my phone dies, I’m completely locked out of everything.
What problems is the product solving and how is that benefiting you?
I can log in to my laptop remotely and access work-related information. Basically, my company uses it for that purpose.
Robust Security and Seamless Integration, Cloud Access is a Plus
What do you like best about the product?
Strong security, ease of use and integration, cloud based access.
What do you dislike about the product?
Expensive for large deployment, dependency on mobile app
What problems is the product solving and how is that benefiting you?
Duo adds MFA, making it significantly harder for attackers to compromise accounts.
Remote Access Security
Duo integrates with VPNs and cloud services to enforce MFA and Zero Trust principles.
Duo helps meet these compliance standards easily.
Duo is cloud-based, quick to deploy, and scales easily.
Easy and Secure Access with Cisco Duo
What do you like best about the product?
I like Cisco Duo because it makes it easy to log in and verify your identity. There are several different features you can use, not just a phone number. You can use a text message or a code. It makes it pretty easy to be able to log in quickly. Also, the initial setup was fairly easy, only taking about five to ten minutes and it came with instructions.
What do you dislike about the product?
I've had an issue where I had no access to one of my phones, and, unfortunately, that phone number was linked to the account, so I had to call and update it and add another number. And that kind of took a little while. So I wasn't able to log in and start work right away, which was a little frustrating.
What problems is the product solving and how is that benefiting you?
I use Cisco Duo for secured access into a private server, making it easy to log in and verify identity with multiple options like text or codes.
Highly Secure and User-Friendly with Flexible Authentication Options
What do you like best about the product?
This product is highly secure and user-friendly. It offers several options for dual-factor authentication, making it both flexible and convenient to use.
What do you dislike about the product?
I have to admit, it's a bit frustrating that I can't approve a "safe device" for a specific period of time. I wish there were an option to confirm that my phone is secure for, say, the next five days, so I wouldn't need to go through authentication over and over. Still, I understand that's probably an important aspect of the security measures.
What problems is the product solving and how is that benefiting you?
This software safeguards my work documents and applications when I use them outside the VPN. It supports various remote work scenarios, whether I step away from my desk with my phone or work from home.
Effortless and Secure Logins Made Simple
What do you like best about the product?
This tool is straightforward to use, simple to learn, and helps make logging into sites feel much more secure.
What do you dislike about the product?
At times, it can be slow to send notifications or to load. This occasional delay can be a bit frustrating.
What problems is the product solving and how is that benefiting you?
As a student, I appreciate how it assists me in logging into websites and provides me with a sense of security during the process.
Simple and Clean Admin UI Makes Management a Breeze
What do you like best about the product?
The admin console has a simple and clean UI.
What do you dislike about the product?
There should be better admin reporting options.
What problems is the product solving and how is that benefiting you?
MFA that could integrate across a wide variety of apps.
Centralized access has simplified secure logins and still needs richer dynamic identity features
What is our primary use case?
I have been working with Cisco Duo for close to three years now. As an administrator and IAM consultant, I use Cisco Duo primarily for Single Sign-On, MFA, or integrating applications with different security protocols. The whole point of having Cisco Duo is to ensure that you have a centralized point of managing where all devices, users, and identities are in your system or infrastructure.
It helps in securing the applications.
What is most valuable?
I think Cisco Duo's identity intelligence capabilities are effective as long as you give the right policies to them. Defining your own set of policies is crucial to successfully utilizing the product's advanced features.
The thing that I appreciate the most about Cisco Duo is the ease of setup. The implementation team does not have to spend more time on implementing or integrating the product. Their responsiveness is commendable, and they are easy to adapt to new trends in the market, which suits our business needs. The pricing of Cisco Duo is also quite reasonable compared to other products.
The Advanced Identity Threat Detection and Response feature is similar to what I explained regarding AI and identifying threats.
Windows Hello is a new feature Cisco Duo has started using recently. It allows a user to connect to the VPN and get access to applications without needing to re-enter passwords. Once a user is authenticated against the VPN in Cisco Duo, the Windows Hello feature allows immediate access to applications without requiring another password entry.
What needs improvement?
Conversational AI in Cisco Duo is limited in its current application. AI might help identify trends or user behavior as a threat, but its implementation needs to be directed.
So far, I have not seen much need for improvement in Cisco Duo. It is user-friendly and reasonably priced, but it lacks some dynamic identity management features compared to other products such as SailPoint.
What do I think about the stability of the solution?
From a stability perspective, I find Cisco Duo reliable as both products are hosted through AWS, contributing to a good security posture.
What do I think about the scalability of the solution?
I think Cisco Duo scales effectively with the growing needs of my organization. They are understanding our expectations regarding changes and feature add-ons.
How are customer service and support?
I have raised many queries with Cisco Duo's technical support, and they have provided prompt responses. If I need further explanation, they get on a call with me.
How would you rate customer service and support?
How was the initial setup?
The deployment of Cisco Duo is quite easy.
What about the implementation team?
The implementation team does not have to spend more time on implementing or integrating the product.
What was our ROI?
Regarding the ROI with Cisco Duo, resource saving is significant. When we use Cisco Duo for Single Sign-On, employees only need to remember a single set of credentials instead of multiple passwords. The ease in password resets for admins further enhances their business efficiency.
What's my experience with pricing, setup cost, and licensing?
The pricing of Cisco Duo is quite reasonable compared to other products.
Which other solutions did I evaluate?
I am currently working with ForgeRock and Okta as well as Cisco Duo.
What other advice do I have?
Cisco Duo has been purchased by the enterprise or the employer who is actually using it from the vendor. They would help you with all the initial setup, and later on, as your team expands or the infrastructure mingles with other vendors or partners, you would also need the product to have some sort of customization for the business needs.
It is easy with Cisco Duo. I have seen one of the products which is quite easier. The branding makes it easier for the customer to trust that this is a product coming from a safe zone. The interface of Cisco Duo from the administration console point of view is quite decent.
I endorse Cisco Duo and say that you should go for it. It is quite a good product and quite easy to get used to. My review rating for this product is seven out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Reliable Security with Seamless Integration and Outstanding Support
What do you like best about the product?
Simple yet reliable solution for keeping network secure. I also like the responsive and helpful support team. Range of features like MFA and adaptive authentication makes security seamless without being intrusive.
Integration with other tools and implementation on other platforms is very smooth for everyday use.
What do you dislike about the product?
Pricing when scaled up. Advanced features are only available on high tier plans.
What problems is the product solving and how is that benefiting you?
I don't have to worry about password resets and unauthorized login attempts. It benefits me by offering peace of mind knowing that only authorized users can access sensitive systems and data.
Effortless Security with Robust Multi-Factor Authentication
What do you like best about the product?
What I like best about Cisco Duo is its strong, easy-to-use multi-factor authentication combined with zero-trust access and device health checks, which improve security without creating friction for users or administrators.
What do you dislike about the product?
What I dislike about Cisco Duo is that it can be expensive and complex to configure, and it relies heavily on mobile devices, which can be inconvenient for some users.
What problems is the product solving and how is that benefiting you?
Cisco Duo solves risks tied to weak or stolen passwords, unauthorized access, and unmanaged devices by enforcing multi-factor authentication and device security checks before granting access. This benefits you by reducing account compromise, improving overall security posture, and ensuring only compliant users and devices can reach your systems.
Efficient, User-Friendly, and Robust Security Platform
What do you like best about the product?
This is an efficient and user-friendly solution that provides organizations with a robust and reliable security platform. Customer support is very prompt for any queries and Very easy to add the new account as well.
What do you dislike about the product?
So far, I haven't found any issues with this application on the iOS app.
What problems is the product solving and how is that benefiting you?
I used this for seamless authentication on my device.
