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Ada - AI Agent

Ada

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    Publishing

A chatbot that gets smarter and smarter

  • April 02, 2019
  • Review provided by G2

What do you like best about the product?
Setting up Ada was surprisingly easy, and I love that the team is continually working to improve the product. You can be sure that your opinions and feature requests will be heard. They're incredibly responsive and great to work with.
What do you dislike about the product?
A few of the things I disliked in the beginning have already been fixed!
What problems is the product solving and how is that benefiting you?
Ada is great for deflecting simple customer questions and I love how easy it is to customize.
Recommendations to others considering the product:
Make sure you fully understand what is included with the contract, including numbers of chats compared with what your agents are currently doing, and have a clear vision in mind of what you want the chatbot to do.

    Ken N.

Ada Support provides the best chatbot for your customer response 24/7.

  • August 20, 2018
  • Review provided by G2

What do you like best about the product?
Its very easy to use, chatbots provides the best automated support responses when you are not around to respond including late night hours for common customer problems, affordable, offers free demo to new users before purchase for testing and learning purposes. Its always online allowing your support channel to be available for your customers always. Great customer support they respond to users questions almost instant.
What do you dislike about the product?
Nothing. Everything works great, the features are amazing and the automation is simple and effective.
What problems is the product solving and how is that benefiting you?
Automating customer support department, retaining customers through 24/7 availability.
Recommendations to others considering the product:
Its the best way to keep automate customer response when you are not allowed including at night when you are not at work. Its easy to use and affordable to acquire. Its simply worth having.

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