Ada - AI Agent
AdaExternal reviews
167 reviews
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My Review
What do you like best about the product?
The user interface is nice and the drag and drop is fine.
The support is superb. Everyone we've dealt with from ADA is top notch.
The support is superb. Everyone we've dealt with from ADA is top notch.
What do you dislike about the product?
the drag and drop utilities are not exactly good. They dont snap in place and often takes several tries to get things where needed
What problems is the product solving and how is that benefiting you?
Creating a virtual assistant for our company
Easy navigation, edit but room for improvement :)
What do you like best about the product?
Ada is very straight forward when it comes to editing and adjusting articles. You don't need to have a background in tech/coding to figure out how it works - making it that much easier to adapt to your own site/platform
What do you dislike about the product?
I do wish that Ada's metrics would become more sophisticated and in-depth. Often times, I feel that the metrics are only showing the overall trend but not the core that's creating the trend.
What problems is the product solving and how is that benefiting you?
Reducing overall ticket volume but also making our customers more self-efficient!
Recommendations to others considering the product:
If you are looking for ways to reduce number of inquires for super easy and quick answers, ADA is a good option to consider.
Great product good company
What do you like best about the product?
The customer service with this company is great
What do you dislike about the product?
Time it took to obtain the initial information requested
What problems is the product solving and how is that benefiting you?
It has helped us integrate many different programs.
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