BrowserStack

BrowserStack

Reviews from AWS customer

7 AWS reviews

External reviews

3,288 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Marcelo I.

Real Device Testing and a Unified QA Platform That Boosts Speed and Consistency

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
First, the real device testing (not just emulators). Meaning we don't have to maintain our own device lab while still testing real‑world conditions, including legacy browsers and OS.. This is key for us, since we build customer‑facing portals, public websites, and native applications, in a highly regulated industry where backward compatibility matters.
Second, their unified platform for manual, automated, visual, and accessibility testing reduce tool sprawl and context switching, which improves the speed and consistency of our QA team.
What do you dislike about the product?
The platform's learning curve can be steep for new users. Onboarding and configuration (capabilities, local testing, parallelization) can be complex. Pricing.
What problems is the product solving and how is that benefiting you?
Mainly, we don't need to maintain our own device lab, which helps reduce costs.


    Computer Software

Real Device Testing Made Easy

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
Testing on real devices rather than simulators.
What do you dislike about the product?
Complicated UI - it takes quite a time to go through the test cases.
What problems is the product solving and how is that benefiting you?
Helping us maintain our regression and UI automations.


    Nitu G.

Convenient, Comprehensive Testing Platform with Room for Integration Improvements

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I like the convenience of BrowserStack, as it's easy to access and supports a wide range of real devices and browser combinations. This makes it easier to reproduce issues that may not appear in the local environment. It's also very convenient for us to validate our application for different users all over the globe, ensuring they get the same experience regardless of the browser or environment they're using. The initial setup was very easy.
What do you dislike about the product?
When compared to manual testing, BrowserStack works fine, but we've struggled a bit with our Selenium automation to get the configuration or integration set. I think if BrowserStack can make that integration smoother and easier to follow, it would be nicer.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to validate my web application across different browsers without needing to buy multiple devices.


    Banking

pleased with browerstack

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
It allows me to test in different browsers all in one place.
What do you dislike about the product?
You need to renew it if you haven’t used it for a while.
What problems is the product solving and how is that benefiting you?
to test using only one app


    Moh S.

Fast, Dedicated iOS & Android Mobile Testing Platform

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
It provides a platform specifically for mobile testing on both iOS and Android, which really helps speed up the overall testing experience.
What do you dislike about the product?
I haven't find anything yet based on my day to day testing activities
What problems is the product solving and how is that benefiting you?
I liked the feature where the application keeps track of the comments created for the Automation. It helps me use those notes to narrow down the problem when an Automation starts failing, for example due to a NoSuchElementFound exception.


    ZARNA P.

Unmatched Mobile App Testing with 20,000+ Devices

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
Access to more than 20000+ mobile devices for mobile app testing is one of the best feature I like
What do you dislike about the product?
Web view for test cases on single click sometimes make overwelming to work with test case especially if we have considerate amount of tests to manage. Had export issues where we dont have option to export specific fields like in TestRail. This seems important especially for reporting, since when we export all the test cases of a project (~10K+) we get a large file 25MB+ including all fields (ID, Scenarios, Steps etc) and it takes time to be downloaded from Browserstack.
In TestRail we had this option to select specific fields but it seems that this is not supported from Browserstack UI but only from API - if this is possible to be added later in UI
What problems is the product solving and how is that benefiting you?
All mobile, automation, apps related tests we can do in one place that really save time, effort and gives us one view shared snapshot


    Sarav T.

Streamlined Testing with Handy Cloud Features

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I really find the reporting purpose helpful. The ability to use devices in the cloud is very helpful for mobile application testing. I like the integration with the CICD pipeline and the mobile simulators that are already available. No-code automation is a great feature of BrowserStack. I appreciate the easy maintainability and scalability, along with many inbuilt features like automation and CICD integration, which are helpful.
What do you dislike about the product?
The integration with Jira is not quite so well. So if I want to raise a bug, I have to raise it in Jira and link it back to BrowserStack, which is more manual. Rather, BrowserStack should be able to integrate directly with Jira. And that can be improved.
What problems is the product solving and how is that benefiting you?
BrowserStack's cloud devices simplify our mobile app tests, eliminating the need for physical devices. The reporting feature is very helpful.


    Demian L.

Effective Visual QA Tool with Dual Device Functionality

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for Visual QA on Android and iOS. It helps me see the app and screenshot each screen for comparison with Figma mockups. I like the dual device functionality and easy screenshot feature because they expedite my work.
What do you dislike about the product?
It doesn't have a spot commentary feature, so I need to screenshot, then bring to Figma to point out visual defects. Also, it would be better if the dual screen could be used with Android on one side and iOS on the other.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for Visual QA on Android and iOS, which helps me see the app, screenshot each screen, and compare with Figma mockups. The dual device and easy screenshot features expedite my work.


    punit r.

AI-Powered and Easy to Love

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
AI based tool and easy to use and effective in using playwright
What do you dislike about the product?
Does not have that much support for Enterprise softwares
What problems is the product solving and how is that benefiting you?
Automation at speed


    Arron G.

Test on Real Devices with Ease and Confidence

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I like BrowserStack's good interface and the ability to pull up devices, which makes dealing with stakeholder feedback much easier. It's convenient for checking how things look on specific devices like iPhones, even if I don't have those devices myself. Knowing that I'm running tests on real devices gives me confidence, and being able to recreate or not recreate bugs is really helpful. The setup was dead simple, I just logged in and clicked stuff, and it was done.
What do you dislike about the product?
I'm not able to see any options to zoom. And I don't mean zooming the device, but zooming the view of the device in my browser. So if I'm testing on an iPhone mini, things can look pretty small. It'd be nice to be able to zoom the entire view of the entire device, and I don't know how to do that.
What problems is the product solving and how is that benefiting you?
BrowserStack gives me access to various real devices, making it easier to test and handle stakeholder feedback effectively. It provides a reliable way to recreate bugs and has a good interface, simplifying interactions.