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BrowserStack

BrowserStack

Reviews from AWS customer

5 AWS reviews

External reviews

2,608 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Poonam P.

Essential Platform for Reliable Cross-Browser Testing

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack is surprising platform for cross-browser and cross-device testing. It offers real devices and browsers, ensuring accurate results that match real-world conditions. The interface is intuitive, integrations with frameworks like Selenium and Appium are seamless, and the customer support is responsive and knowledgeable. It has significantly reduced our testing time while improving coverage and quality. Highly recommended for project seeking for reliable, scalable testing solutions.
What do you dislike about the product?
Connectivity problems: Occasional disconnections during live testing.
Performance issues: Sessions can lag, freeze, or load slowly, especially on iOS and automation tests.
High pricing: Expensive plans with limited flexibility; no pay-as-you-go options.
Connectivity problems: Occasional disconnections during live testing.
What problems is the product solving and how is that benefiting you?
It provides a robust platform for cross-browser and cross-device testing, making it easy to ensure compatibility across environments. The integration with test management tools streamlines workflows, allowing teams to organize, execute, and track tests efficiently. Additionally, the documentation is comprehensive and well-structured, which helps in quick onboarding and troubleshooting. Overall, BrowserStack enhances productivity and confidence in delivering quality software.


    Harshit A.

Streamlined Testing with Extensive Device Options

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
I think the modularity and the ability to choose from a unique number of devices and operating systems is really helpful. BrowserStack allows me to change the IP and the region to see how the app performs from different locations. It's been great to work with from the beginning, performing really well for us. The initial setup was smooth and didn't require many dependencies or integrations, which was great for someone like me who comes from a non-tech background. I could just upload the app version and test it across devices easily. The onboarding journey was indeed smooth.
What do you dislike about the product?
I think a lot of times, the platform gets blocked by WAF rules. Again, this is really subjective to the company that is using it, but a bunch of times the app is not able to run on the particular device on BrowserStack because of either geolocation configuration, which is outside the scope of using the app. Or it can be due to certain WAF rules. If someone is just using BrowserStack, it's not enough to see what is going wrong. Perhaps some visibility towards why the app cannot work would be useful.
What problems is the product solving and how is that benefiting you?
BrowserStack helps me ensure my app doesn't break across devices by tracking and seeing performance across multiple devices and operating systems.


    Sahil G.

Extensive Device Selection Enhances UI Testing

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
browserstack has large number of devices which helps in improving the site UI.
What do you dislike about the product?
Face some intermittent issue related to devtool not working, sometime iphone does not load the website properly or unauthorize access issue
What problems is the product solving and how is that benefiting you?
currently, it helps in testing on the different devices, including iphone, android and desktop. it helps in atuomation testing as well.


    Harshaa S.

Great for Automation, But Slow Cloud Device Loading

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I really like the automation testing on mobile devices with BrowserStack. It helps us identify a lot of UI bugs, which is super helpful in our testing processes. Setting up BrowserStack was also quite easy for our team.
What do you dislike about the product?
I would say, the cloud device loads very slow.
What problems is the product solving and how is that benefiting you?
BrowserStack helps me with device matrix, cross-browser testing, and automation testing on mobile devices, helping us identify lots of UI bugs.


    Pramod M.

Effortless Mobile Testing with Robust Feature Set

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for manual and automation testing of mobile applications, particularly appreciating the easy access and good user interface. It allows us to test our mobile app on a wide range of Android and iOS devices and run our automation tests using Appium, which helps us deliver applications with top quality. The reporting and SDK benefits are also valuable, providing easy access to configure executions, along with reports of overall execution in projects that help track progress and status of app builds. The SDK allows changes to any device version and properties with a single file change. The initial setup was easy with the documentation provided by BrowserStack.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use BrowserStack for testing our mobile apps on a wide range of devices, ensuring top quality. It offers an easy UI, reporting for tracking progress, and SDK for changing device settings easily. This all gives me quick configuration and a smooth testing process.


    Shweta C.

Powerful Testing Tool with Some Setup Challenges

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I really like the local browser testing feature in BrowserStack because it allows me to test everything that is yet to go live. It definitely adds value by making my work easier and helps in troubleshooting as it is easy to identify issues. The initial setup was also easy.
What do you dislike about the product?
Sometimes it crashes and there's slowness. Also, the BrowserStack local setup can be complicated and doesn't always work.
What problems is the product solving and how is that benefiting you?
BrowserStack eliminates the need to purchase real devices for testing. It simplifies location-based and local environment testing, making our work easier and troubleshooting more straightforward.


    Oleksandr Melnyk

Remote devices have enabled accurate mobile regression testing and crash verification across platforms

  • December 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for BrowserStack is to verify or develop features and then verify how they will work on different platforms, specifically iOS and Android, including versions 14, 13, and Android 16, with different screen resolutions.

For example, I run the application on a device in BrowserStack, then open the log files to verify if crashes will occur, so I understand how the application or my feature performs well on specific devices.

For instance, if I fix issues and need to verify, or if I receive a specific issue from customers, I try to install the application on the same device with a similar iOS version and attempt to replicate the issue.

What is most valuable?

BrowserStack offers many devices with different platforms. For example, if there is an available beta version for Android or iOS, you already have access to such platforms, and you can verify how it will work for future releases.

I use the feature of testing on beta versions in my workflow all the time, checking how the application works on the pre-release build, and our QA people also verify and perform regression testing using the pre-release build on specific devices through BrowserStack.

BrowserStack has positively impacted my organization by saving money that would be spent on buying new devices. For instance, if there are many developers in the company, buying each new device costs more than subscribing to BrowserStack where you get access to many devices.

What needs improvement?

I think a possible improvement for BrowserStack could be adding features such as sending SMS or making FaceTime calls because, as far as I know, those features are not available at the moment. Additionally, it could be useful to attach some virtual phone numbers for specific devices and also consider integrating Apple Pay payments to verify how the application works on those platforms.

I would see such features on BrowserStack. I know there are many options such as virtual credit cards, virtual phone numbers, or virtual Apple Pay or Google Pay, and it is possible, but I do not know why BrowserStack still has not implemented them.

For how long have I used the solution?

I have been using BrowserStack for more than ten years.

What do I think about the stability of the solution?

BrowserStack is quite stable for me because it offers many different devices, is always up to date, and has a nice user interface with good user experience.

Which other solutions did I evaluate?

Before choosing BrowserStack, I evaluated another platform called Device Anywhere and also one more service, but I cannot recall the name of that service.

What other advice do I have?

As I mentioned before, some of our customers use specific devices with specific iOS versions, for example, iOS 16. Currently, I do not use this iOS 16, and if I need to replicate an issue, I install the build on this iOS version and verify the issue.

I do not know what device to suggest for others looking into using BrowserStack, but I think an iPhone 17 could be an option.

I chose nine out of ten because, as I said, if BrowserStack could enable making FaceTime calls and sending virtual SMS or facilitating Apple Pay payments, that would make it a perfect ten for me. I gave this review a rating of nine out of ten.


    Arun W.

Seamless Multi-Device Testing with Efficient Automation Features

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
It supports multiple devices and now includes a parallel feature, allowing me to test scenarios on different devices with various operating systems simultaneously. There is also support for local BrowserStack. I also appreciate the App Live and Live Platform features, which make the Appium setup more efficient, enabling easier automation of mobile applications.
What do you dislike about the product?
Sometimes the device is not available, and the latest updated version is not up to date. For example, while most physical devices now have Android 16, BrowserStack still only shows the older version, Android 15.
What problems is the product solving and how is that benefiting you?
The most important aspect for me is being able to check APIs using the network tab. This feature is crucial because, on a physical device running a mobile platform, we don't have that capability. It makes it much easier to debug issues on mobile platforms.


    Sahil D.

Browserstack - A must for Testers

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack enables me to deliver tests more efficiently thanks to its user-friendly interface and the essential features it offers. I use it nearly every week as part of my job to test web applications across various devices. My favorite aspect is the ability to run tests simultaneously on multiple devices, which makes multi-device checks much faster. The platform is very straightforward to use, and our organization has relied on BrowserStack since the very beginning.
What do you dislike about the product?
One area that could be improved is the occasional issue where certain devices fail to boot correctly or become unresponsive. Additionally, network or hardware-level problems can be difficult to replicate, and in these situations, physical devices sometimes reveal bugs that are not detected on BrowserStack devices.
What problems is the product solving and how is that benefiting you?
Testing applications often requires access to multiple devices, which can be costly and inconvenient. Broswestack provides a wide range of devices, making it unnecessary to purchase them individually. This not only lowers the expense of acquiring devices for testing but also ensures that the necessary devices are always available when needed. Also the simultaneous devices where we can add multiple devices at once saves time by a lot.


    Vinitha M.

Reliable and Scalable Solution for Cross-Device Automation Testing

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
The platform is highly user-friendly, which makes both navigation and test execution simple and efficient. Integration with frameworks such as Selenium and Appium is smooth, significantly cutting down on setup time. The customer support team is responsive and knowledgeable, consistently resolving any issues quickly. We use BrowserStack every day for regression and compatibility testing across a wide range of devices and operating system versions. Features like Live Testing, Automate, and App Live provide the flexibility needed for both manual and automated testing. The debugging tools, including logs, screenshots, and video recordings, are especially useful. Integration with CI/CD tools like Jenkins and GitHub Actions works seamlessly, allowing us to automate our processes at scale without hassle.
What do you dislike about the product?
The pricing can be somewhat steep for small teams or startups, particularly as you increase the number of parallel sessions. Occasionally, tests may encounter some latency, especially when running several sessions at once. Additionally, popular devices or operating system versions are not always instantly accessible during peak times.
What problems is the product solving and how is that benefiting you?
Cost efficiency is achieved by eliminating the need to buy and maintain physical devices or infrastructure. Time savings are significant, as quick access to a broad selection of devices accelerates both regression and compatibility testing. Improved test coverage is another benefit, since the ability to test across various operating system versions and browsers leads to higher quality and fewer issues in production. Scalability is also a strong point, with the ease of running parallel tests and integrating with CI/CD pipelines to support continuous testing. Additionally, the flexibility to support both manual and automated testing makes it adaptable to different project requirements.